In this research
study, the issue under discussion is workplace communication. If workplace
communication is not good enough, then it can have various impacts on workplace
with regards to its performance. The poor communication between team members as
well as between managers & employees can lead to lot of confusion, where
strategy could go in wrong direction. So, it is important for organizations to
minimize poor communication at workplace by adopting different strategies. Otherwise
they will keep facing different kinds of issues and things will remain
uncertain, which means that long term strategy will not serve its real purpose
of long term growth and success (Lewis, 2018)
Purpose of the Report Outline of Grant
Thornton Company
This report outline is being
presented to give a brief idea about overall research study going to be
conducted for the above-mentioned topic.
Topic of the Report workplace communication
The report’s topic is related to
workplace communication, and it will be analyzed that how social media can be
used at a workplace for the communication purpose.
Purpose of the Report on Communication of Grant
Thornton Company
This report is about the use of
social media at workplace to communicate. It is a fact that workplace
communication is important in so many ways and it can have positive or negative
effect on overall performance. So, this report will analyze the fact that what
role social media can play in workplace communication, what are the pros and
cons of using social media for communication purposes at a workplace. The
report will try to ascertain the fact that whether use of social media for
workplace communication is considerable or not, and how organizations can take
benefits from social media use to communicate at workplace.
Intended Audience of Communication of Grant
Thornton Company
The report is being prepared for
general purposes; it means that general audience, researchers, businessmen etc
can read this report to get an idea about use of social media in workplace to
communicate. However, the primary audience of this report will be small and
large size companies, who can read this report and benefit from its findings
and recommendations, especially those companies, which are facing poor communication
issues at workplace. This report will be extremely helpful for them to get a
new perspective that how social media use can impact workplace communication.
Background of the Organization of Grant
Thornton Company
The selected organization for this
research is Grant Thornton Company, which is one of the largest networks of
professional services for independent accounting as well as its members. The
company also deals in tax as well as advisory firms, and the number of
operational offices worldwide for the company is 59. The company’s birth took
place in 1920s, and since then, they have been growing as one of the largest
companies in their field.
Body of Communication of Grant
Thornton Company
In this section of the report, the
primary focus will be on literature review to collect valid information and
data from various kinds of sources to see that what results were observed
earlier through research, if any company used social media. Different peer
reviewed research articles will also be analyzed to see findings from previous
studies to conclude the topic, and find some relevant recommendations.
Four Research Sources of Communication
of Grant Thornton Company
Source 1 of Communication of Grant
Thornton Company
THE ROLE AND
EFFECT OF SOCIAL MEDIA IN THE WORKPLACE
Journal Article
This journal
article is very much relevant to the topic, because it has tried to analyze the
effect as well as role of social media in a given workplace. The topic for this
study is also looking to analyze that how social media can be used at workplace
to communicate, and this article reveals that social media can be used as a
communication tool at workplace, but it cannot happen without few strict guidelines
to follow. For instance, the article has identified six considerable points
before using social media as a tool; otherwise it cannot produce expected
results (Cilliers, 2013)
Source 2 of Communication of Grant
Thornton Company
The Impact of
Social Media Usage on Employee and Organization Performance: A Study on Social
Media Tools Used by an IT Multinational in Malaysia
Journal Article
This journal article
is also relevant to the topic of this research paper as it is actually trying
to measure the impact of social media use on performance of organization as well
as employees. This study was conducted in a call center of an IT company in
Malaysia, and response was taken from 206 employees. The response from employees
revealed that the communication as well as knowledge sharing through social
media did not come with any considerable impact made by social media (Shalini, Basit, & Hassan, 2018)
Source 3 of Communication of Grant
Thornton Company
7 Reasons Social
Media in the Workplace can Help Employees
Website Article
This website
article is discussing different seven reasons that how employees can get help
from social media. So, this article is also related to this research paper as
it is giving positive aspect of use of social media at workplace. It means that
there are reasons to use social media at workplace for communication purpose
and to help employees. These seven reasons can be crucial for organizations to
understand and consider the fact that social media use is possible and beneficial
at workplace (Jeanetta, 2017)
Source 4 of Communication of Grant
Thornton Company
Social Media
Proves To Boost Employee Engagement
Forbes Magazine
Article
This article is
taken from one of the renowned magazines of the world; Forbes Magazine. This
article is trying to analyze that how engagement of employees is boosted with
the help of social media. So, this article proved another aspect relevant to
the topic that how employees’ engagement can be boosted. The social media use
provides various benefits to employees as well as organizations (Baer, 2018)
Conclusion on Communication of Grant
Thornton Company
After analyzing different aspects of
the topic, a comprehensive conclusion will be made by reviewing previous data
and research studies.
Recommendations on Communication
of Grant Thornton Company
The previous real world situations
will be analyzed along with findings of research studies to give important
recommendations to companies, whether they can use social media in workplace to
communicate or not.
References of Communication of Grant
Thornton Company
Baer, S. (2018). Social Media Proves To Boost
Employee Engagement. Retrieved April 10, 2019, from https://www.forbes.com/sites/forbesagencycouncil/2018/02/13/social-media-proves-to-boost-employee-engagement/#1c3cda4b4db5
Cilliers, F. Q. (2013). THE ROLE AND EFFECT OF
SOCIAL MEDIA IN THE WORKPLACE. Northern Kentucky law review , 40
(3), 567-592.
Jeanetta, T. (2017). 7 Reasons Social Media in
the Workplace can Help Employees. Retrieved April 10, 2019, from
https://theolsongroup.com/5-reasons-social-media-workplace-can-help-employees/
Lewis, D. (2018). How Poor Communication Impacts
the Workplace. Retrieved April 10, 2019, from
http://pinper.com/blog/poor-communication-impacts-workplace/
Shalini, G., Basit, A., & Hassan, Z. (2018). The
Impact of Social Media Usage on Employee and Organization Performance: A
Study on Social Media Tools Used by an IT Multinational in Malaysia. Journal
of Marketing and Consumer Behaviour in Emerging Markets , 1 (7),
48-65.