The
usage of the internet network connection, mobile device, social media and other
search engines to get the consumer approach. Although it’s a good approach to
get access to the customers but there are some marketing experts who considered
that digital marketing is a new strategy to get approach to the customers with
the understanding that how the traditional marketing access and now it is being
in process. Digital marketing is a certain segment of the marketing to interact
with the customers. Digital marketing is on the top in marketing with the ads
of tweets and other social sites to capture the customers. Anything which is
incorporated with the customer feedback is relation between customer and
sellers (M. T. P. M. B. Tiago & Veríssimo, 2014).
The
main point to concern is that the digital marketing is quite different from
internet marketing. Internet marketing relates to the only marketing which is
collaborated with the internet. Whereas digital marketing is connected with the
telephone, subway platform and video games through smart phone apps. In the
perspective of digital marketing, the advertisement are common source to
advertise the main source received by the audience collectively. These
resources are commonly target the specific group of receiver who want to know
about the theme which information is given. For instance, McDonald’s change the
late night hours in some of the areas where the people visit the out at late
night as the management of McDonald’s knows that the people are interested in
late night outing to get the large portion of the market. In contrast of these
activities some branches also provide the services to deliver the order late
night by ordering them. This all could be possible with digital marketing as
the online order are possible with the digital marketing such as finder app
food panda etc. Advertising is commonly referred as the source of the receivers
to target the customers for their product (D. Chaffey & Ellis-Chadwick, 2019).
The
team of digital marketing is made with different experts from content producers
to SEO analyst all are the experts in their work which is not just social media
task. There are a range of applications which are used in the digital marketing
such as;
Todoist: The
most simple and common form of the marketing application is to-do-list. It
could be used to separate the different tasks with various projects with
explaining the prior part of the adding notes. This application is easily
accessible in iOS and android which could deal the tasks without delaying the
task.
Trello: Trello
possess almost similar objectives of todoist but a little different in nature
of work which is used in different tasks. It could be used to manage the work
of a project as well as administrating a project. Working with the project of
digital marketing it could be designated that each member of the team has to
work until this deadline.
Asana: The
most commonly used project management application all over the world. By using
this application you can access the work done by the team members that how they
are working. It is possible that the responsibilities of the team member could
be highlighted by using Asana apps.
Serpstate: This
is another application to analyses the competition in the market. It is
different from the SpyFu and other applications which are comparable with the
other applications of the digital marketing. It helps to find out the position
of the competitors of the business.
Besides
that above application there are many more applications which are used in
digital marketing such as; Cloudvote, SEMRush, Google keyword planner, Ninja
outreach, inkybee, mention, buzzsumo, content idea generator, twords and
bufferes with many more other which are using in digital marketing.
Digital
marketing improve the business performance by:
Ø Providing
measurable steps to perform the business strategies and channel of marketing.
Ø With
the improvement of the actionable data with improved performance strategies.
Ø By
making the product cost effective and economical to earn more in sales.
Ø Providing
insightful to the user of the application with promotional effects.
Digital
marketing offers the strategies to the business to measure the ultimate
position of the business with the passage of time. It provides a platform and
level of the production in more economical form (R. Stokes, 2011).
1.
Background
of Digital Marketing
Digital
marketing spread the roots in mid of 1980s which was established in 1990s when
the SoftAd group developed the advertising campaign for the promotion of
automobile industry where reader found it promoting in different programs to
promote different cars in the country. Digital marketing is referred to the
online marketing which is used in different countries to capture the customers.
In some countries it is developed as web marketing.
By
using this application strategy, business could create the situation where the
competitive advantages could be attained through different means of the
marketing. To get the point of the potential of digital marketing is best way
to use it with social media as a channel of communication. By using this
channel, business could create the information which is used in social media to
flow the information from supplier to consumers. This means that the large
portion of the market is most likely to active on the social media on daily
basis. The quality of the product of the business is based to improve the brand
awareness in the customers. It helps to maintain a successful consistency in
the customers to create the product’s image in the mind of customers. When the
value of product build in the mind of the customers they set their mind to
purchase the product which increase the value of the product. By increasing the
sale business could flourish in the market among their competitors. The best
use of digital marketing is most likely to reduce the cost of selling the
product which increase the revenue of the business. Low cost of the external
service, advertising expense and promotion cost is controlled by the digital
market in the business (T. Frausto-da-Silva, Grilo, & Cruz-Machado, 2015).
Social
media is main component in the digital marketing to use the communication
channels in the SME’s across the globe with the unique opportunities. The
digital marketing of the small medium enterprises have a great impact on the
business of SME’s. The factors that are driven in the social marketing and
digital marketing in the adoption of the channels. It also used to means to
analyze the kind of research which needs to peruse to use the social marketing.
As SME’s are considered as main component of the economic development and
economic growth of the business. There may some barriers in adoption of the
technologies by the SME’s with the revolution in the change in internet and
communication channels to communicate with the people. In the recent periods, social
media and digital marketing is becoming the most commonly used communication to
connect with the customers. Increasing number of business in dealing with
digital marketing is providing dynamic pace to the communication of the seller
and customers (A. Parsons, Zeisser, & Waitman, 1998). The factor which
are influencing the adoption of the digital marketing are:
End user: end
user has the major influence on the adoption of the digital marketing in the
SME’s. training of the SME’s allow to transfer the knowledge to use by the user
that he will know about the technical knowledge to get the benefits of the
e-commerce to hire a person who is not having the lack of knowledge.
Organizational: in
organizational system the information
of the concern which used in
technology.
Technological: in
SME’s, the technological applications used to derive the sales of the business
during a specific time period.
Management: in
SME’s the digital marketing also effected by the management while adopting it.
The decision of the management based on the condition of the business.
Business environment: business
environment affects the adoption of the technology of the digital marketing to
initiate the influence the policy of the business.
References of Digital Marketing
A. Parsons, Zeisser, M., & Waitman, R. (1998).
Organizing today for the digital marketing of tomorrow. Journal of
Interactive Marketing,, 12(1), 31-46.
D. Chaffey, & Ellis-Chadwick, F. (2019). UK:
Digital marketing. Pearson UK.
M. T. P. M. B. Tiago, & Veríssimo, J. M. (2014).
Digital marketing and social media: Why bother?. . Business horizons,, 57(6),
703-708.
R. Stokes. (2011). The essential guide to digital
marketing. Quirk eMarketing.
T. Frausto-da-Silva, Grilo, A., & Cruz-Machado,
V. (2015). Selection of Digital Marketing Channels: Application of Modern
Portfolio Theory. In Industrial Engineering, Management Science and
Applications 2015, 585-597.