Google LLC is the world-famous name
in IT industry. Google LLC is providing specialized services with the support
of internet all over the world. As the company has prime operations in the
field of information technology and advanced telecommunication system,
therefore, the company is specifically concerned about the corporate
communication system. In this present work, the corporate communication system
of Google is discussed in detail. The key objective of the present work is to
provide detailed information about the functions and strategies adopted by the
Google Company for corporate communication.
Company Overview of
Google LLC
Google LLC
was founded in 1998 (almost 21 years ago) by Larry Page and Sergey Brin. In the
beginning, the prime function of Google LLC was to provide a web-based search
engine. Larry Page and Sergey introduced Google as a university project while
later on it was converted into a company. The company was originally from
America however now it is expanded all over the world. From
that introduction stage to now Google LLC has improved a lot. Google LLC now
owns several subsidiary companies which include Google.org, Doubleclick, Google
AdMob, and YouTube. According to the reports, Google LLC has more than 103,459 employees
working on different positions in the organization.
Reputation of Google LLC
Google LLC
management is focused on building a positive reputation in society to earn
better in return. Furthermore, the company also pay attention to its
stakeholders including investors, society, employees, and managerial staff of
the organization. Google LLC has a positive reputation among its stakeholders
as Google LLC consider interest and benefit of stakeholders while deciding
about the execution of business operations. Another reason for a positive
reputation is improved communication system in the organization which has
reduced ambiguities and supported organizational progress in the long run.
According to Suzanne DePoe (consumer __stakeholder), Google provides support to
students to collect important information about their research topics and enhance
their learning in an improved way (DePoe, 2019). According to investors, Google provides them detailed
information about financial statement, organizational operations, plans, and
corporate social responsibility related strategies of the company which enable
them to remain satisfied towards Google LLC.
Thus in terms of image and reputation among stakeholder Google LLC is
standing on the competitive edge (Hutton, Goodman, Alexander, &
Genest, 2001).
The reputation of Google LLC encourages its investors and shareholder to invest
in the business of Google LLC and have better opportunities to earn a higher
return on investment from the business operations of Google LLC.
Corporate Communication
Functions of Google LLC
Corporate communication is essential to translate
organizational vision and ensure alignment of all business activities with the
desired mission of the company. Poor communication network within and outside
the company increases conflicts and issues for the companies. Thus, for
sustainable development companies also focus on the improved corporate
communication system. Key functions of corporate communication at Google LLC
are enlisted below:
Internal
communication of Google LLC
The internal communication system of Google LLC is fully
integrated and supported with advanced information technology. A flexible but
defined hierarchy of control creates a path for effective communication between
managerial and working staff. For instance, in Google LLC, corporate management
develops plans and strategies that they convey to the lower level management by
an advanced telecommunication system. (ARGENTI, 2006)
Investor Relations of Google LLC
Investor relations are critical to organizational success.
Google LLC has some special services for investors to provide them transcripts
about financial outcomes, attainment of goals, earned profit, KPI, and
decisions about the future acquisition. To maintain investor relations, Google
LLC has a specific web-page containing information for the support of investors
to understand and learn about corporate policies and financial performance of
the company in the historical scenario (About.google, 2019). The company also holds annual meetings
with a stockholder.
Media Relations of
Google LLC
Media relations building support organizations to secure a
better reputation in society. Google LLC, has working blogs, social media
pages, and other media sourced providing detailed information about the
organization. Google LLC also has a relationship with print media to ensure
positive images (Goodman, 2001). Google LLC is
involved in all those activities which can assist the company to earn its
goals.
Recommendations of
Google LLC
The company can improve its communication strategy with
these recommended strategies: (Alfonso & Miguel, 2006)
1)
The company should increase the relevance of its
content to the media and investors as compared to consumers.
2)
The company should also improve its
responsiveness to the website and add important details on the website to
support communication.
Conclusion of Google
LLC
The whole discussion concludes that
Google LLC is working in the dynamic and advanced industry of IT and the internet.
Company is focused on improvement objectives thus focus on the corporate
communication network is understood. Google LLC develop strategies and policies
and translate information inflow in the outcomes of the organization with the
support of the modern digital system. Media relations, internal relations, and investor
relations are important corporate communication functions in Google LLC.
References of Google LLC
About.google. (2019). About. Retrieved from
About.google: https://about.google/
Alfonso, G.-H., & Miguel, R. d. (2006). Trends
in online media relations: Web-based corporate press rooms in leading
international companies. Public Relations Review, 32, 267-275.
ARGENTI, P. A. (2006). How Technology Has Influenced
the Field of Corporate Communication. Journal of Business and Technical
Communication, 20(3), 357-370.
DePoe, S. (2019). Bringing Wi-Fi to the residents
of Celilo Village. Retrieved from blog.google:
https://blog.google/outreach-initiatives/public-policy/celilo-village-wi-fi-chromebooks/
Goodman, M. B. (2001). Current trends in corporate
communication. Corporate Communications: An International Journal, 6(3),
117-123.
Hutton, J. G., Goodman, M. B., Alexander, J. B.,
& Genest, C. M. (2001). Reputation management: the new face of corporate
public relations? Public Relations Review, 27(1), 247-261.