The conflict in the organization can be referred to as the contest and struggle among the people along with opposing requirements, values, beliefs, goals, and ideas. Among the team, conflicts are considered as predictable. Therefore, the conflict’s result cannot be easily determined. Conflicts can lead towards the results, which are non-predictive, and they can escalate as well. The conflict may be bifacial for resolving the issues of employees and enhancing their satisfaction levels in different innovative ways. Conflict management is recognized as the acquisition of skills for solving conflicts that occur in the organization (Rahim).

The skills of conflict management include communication skills related to the conflicts, a structure for managing the conflicts of the organization in good manners, and self-awareness about the modes of conflicts. The individual can respond to these conflicts in various manners. But the study is conducted to evaluate the facts regarding how conflicts and negotiations are affecting the performance of the organization. There is a wide range of service sectors in Oman that can be chosen for this study, but most of the problems related to the conflict management and negotiation strategies are occurring in Haya water (Ang).

The dynamic rebrand has been chosen by the group for optimizing the unmistakable drive and energy of Sultanates. In developing supporting local SMEs and Oma­ni talent, the Haya water of Oman plays a vital role, and it has aimed for the growth of local water resources which are related to the guarantee of sustainability and skillset of the Sultanate of Oman (D. M. Baawain).

The problem in Haya water of Oman of A Study on the impact of conflict and Negotiation Strategies in Selected Service provider Companies in Oman; Case study of Haya water in Oman

In recent years, the interest in conflict management is rapidly growing in Haya water of Oman. The interest is stimulated by research in the approaches and strategies for handling the conflicts. A lot of interest can have various lawsuits under the act of courts. Secondly, the legislation of the Haya water has been increased in the last few years; specifically, in accordance with the security point of safety and health. Employment Harassment and discrimination are also one of the major issues that are occurring in the Haya water of Oman (Baker and al)

For enhancing the performance of work at the Haya water, there is discrimination of the interest that can be major barriers to the improvements of the organization. The performance of the organization of the Haya water of Oman is going to be down, and it has been taken a comparative nosedive sequence just because of the frequent organizational conflict. The performance of the organization is also eventually affected by the interests that have been led to down. The performance of the service sectors is affected by the frequent distress and anxiety of the workers or staff (Haya.oman)

Source: https://www.squ.edu.om/Portals/97/Activities/Workshop/WWD2017/HayaWater.pdf

There are a few of the key indicators that are usually used to measure profit margins and sales return on investments. They have been reduced due to poor conflict management. By using effective means of conflict management, the performance of the organization can be enhanced. The major problem of Haya water of Oman is concerned with the weak management of conflicts that occur in the company of Haya water.

The context for the Problem in Haya water of Oman

The context of the problem is necessary while there must be an identification of the problems of any sectors. After all, the context an essential way to explain and define the problems in effective manners. For instance, in relation to the negotiation skills, there are several studies that are carried out on the topic of conflict management and all of these studies argue that negotiation is referred to as an important skill for all levels of the Haya water of Oman. For improving negotiation skills, it needs a lot of training to make sure that all issues are resolved.

The context of the problems of the Haya water of Oman can be referred to as; the culture of Oman is not allowed to mutualize and co-work the same dress code of its staff. This problem of gender discrimination can create various kinds of conflicts among the staff. There are various problems related to conflict management in the Haya water of Oman, and they have a need for negotiation skills to make its performance much better than before.

Source: https://www.squ.edu.om/Portals/97/Activities/Workshop/WWD2017/HayaWater.pdf

The major issue arises in the Haya Water just because of the miscommunication among contractors, builders, and developers. Haya Water is facing issues related to delays in the completion of different projects. In 2015, the Haya water was awarded by projects of the AI Khuwair area for Balance Works North and South. The completion deadline of this project was in 2017, but it could not be completed, and it is still not completed. Ranges and evaluations seem to decrease due to this problem (Hatcher and al)

Significance of the study of A Study on the impact of conflict and Negotiation Strategies in Selected Service provider Companies in Oman; Case study of Haya water in Oman

This study will contribute to offering solutions for practical management in resolving the issues regarding the conflicts in different general areas of the business. It can be beneficial for managers of the organization. It will also contribute to the methods and knowledge of conflict management along with its personal domain. It also includes their influence on job satisfaction for enhancing the efficiency and effectiveness of the organization. Following things can be better by this study:

The skills of individuals can be developed by this study. This study also contributes to increasing the knowledge that can be utilized in managing the conflicts in good manners. This study contributes to developing managerial skills in the organization that is required to improve the relationships among seniors and juniors. The skills are developed by this study to resolve disputes and conflicts between the groups and individuals (Lanfranchi and al)

This study contributes to the benefits of employees of Haya water around the globe because by concerning this study, the employees will be able to understand the significance of conflict management along with its influence on the team under work. This study will assist them in encouraging and helping them in ignoring the perceived conflicts (Iman M. Al-Toubi).

The study contributes to the benefits of the general public by expanding their knowledge of significance for managing the conflicts in daily routine. The study contributes to the management of Haya water because if the conflicts in the organization are not resolved effectively, it can be lead towards fewer profits, lower sales, and poor customers.

References of A Study on the impact of conflict and Negotiation Strategies in Selected Service provider Companies in Oman; Case study of Haya water in Oman

Ang, M. "Advanced communication skills: conflict management and persuasion." Academic Medicine : Journal of the Association of American Medical Colleges 77.11 (2002): 1156-176. <https://sci-hub.tw/10.1097/00001888-200211000-00034>.

Baawain, Dr Mahad. Sustainable and Beneficial Options for Reusing of “Haya Water”Treated Wastewater: Phase 1 – Exploratory Study. Oman: Sultan Qaboos University College of Engineering, 2012.

Baker, Nancy L. and et al. "Assessing Employment Discrimination and Harassment." Volume 11. Forensic Psychology II. FORENSIC EVALUATIONS IN CIVIL PROCEEDINGS 11 (2012).

Hatcher, David Courtney- and et al. "Construction and projects in Oman: overview." Association of Corporate counsel (2013): 1-11.

Haya.oman. Human Resources. 2019. <https://haya.om/en/Pages/HumanResources.aspx>.

Iman M. Al-Toubi, Qaboos A. Al-Keyoumi. "PREFERRED NEGOTIATION STYLES: A STUDY OF TOP AND MIDDLE MANAGERS IN THE SULTANATE OF OMAN." Advances in Business-Related Scientific Research Journal (ABSRJ) 6.1 (2015).

Lanfranchi, Silvia and et al. "Working Memory and Cognitive Skills in Individuals with Down Syndrome." A Journal on Normal and Abnormal Development in Childhood and Adolescence 15.4 (2009): 397-416. <https://www.tandfonline.com/doi/abs/10.1080/09297040902740652>.

Rahim, M. Afzalur. "TOWARD A THEORY OF MANAGING ORGANIZATIONAL CONFLICT." International Journal of Conflict Management 13.3 (2002): 206-235. <https://www.emerald.com/insight/content/doi/10.1108/eb022874/full/html>.