This company is a fortune 500 e-commerce Company, and it was
located in Seattle, Wash. In the starting,
this company was involved in selling goods at the customer’s door. It was the
first online shopping company in the world. The difference is, it was the first
company that was selling different goods to the customers through the help of
internet. This company was founded in 1994 by Jeff Bezos and also this company was launched that year. They started with
selling books to the customers, and they
have an online book store. Then after some time,
they tried to expand their items through increasing other things like DVD, video games, clothing, music, and other related issues. After five years of
this company establishment, the CEO of
this company was named as the person of
the year in time magazine. He had achieved this owner due to his best working
skills and company success in a brief period (Espinoza, Ronchail and Frappart).
Cooperate
culture of Amazon Company
This company considered
itself as the customer-centric company. This company can be described as customer obsessed. This company
has a belief that if they don’t listen to their customers so that they may lose
their customers and unable to stay in the market for a long time. Their main focus is that they have to improve their
customer satisfaction level to get an advantage
over the other online companies. With some time they also have to adjust their technology.
This Company also
believes that if they put their customers first;
through this, they can increase
their revenue with time. They focus on the Ownership
of the company; this is because it
matters a lot for this company if they wanted to become a great company in the world. The CEO of the
company said that Owners of the company thinks about long term relationship and
ideas so that they can face new
challenges and solved them with respect.
Benefits
and compensation at Amazon.com
Primarily
this company was known to become competitive in the market from the beginning.
On the other side, some benefits may
change with time. This company is involved
in giving a proper advantage to its customers like medical and dental
insurance. They have adequate employee
assistance program and to have appropriate
health care centers for their employees. In
the last, they have some retirement
benefits for their employees.
The mission statement and
vision of the Amazon company are primarily contributing to increasing the status of the company and making it one of the
best online superstore in the world. Their main focus is to become one of the largest online shops in the world. Their success story follows
with the help of the mission statement.
Moreover, the mission statement of the company allows the company to move in
the right direction to get greater satisfaction from their customers. The
mission statement of the company also gives
information about the required goals of the company (Satyamurty, Castro and Tota).
Mission
statement of Amazon
The mission statement of
the company is “We strive
to offer our customers the lowest possible prices, the best available
selection, and the utmost convenience.” This mission statement of the company is quite
attractive for giving e-commerce services to their customers. However, the
company always focus on variable prices of different products. Some
characteristics of this company are involved
in identifying their mission statement
that includes lower prices of their
products, best particular outcomes, and
upgraded customer service.
Vision
of Amazon
This company has a great view because this company is one of the best
online company in the world. Their image
is to become earth one of the most critical customer-centric
company that is involved in serving the
customers through online shopping. The concept
of this company only corresponds to the
main aim of this company that what they are doing and also what they will
achieve in the future. Some characteristics need
to be followed according to the vision of this company that is Global reach. Vast selection of the product
and in the last best customer care center in the world (Anitsal, Anitsal and Girard).
Develop
and support a statement of Amazon
The next mission statement
for this company will be more unique. That will be “provide quality and
valuable products to the customer door.”
This statement is best and attractive because in the last comments there is
no more statement about the quality so, in
this statement, they are ensuring that Amazon will focus on the quality products in
the reasonable price. This company is involved
in giving a proper advantage to its customers like medical and dental
insurance. They have adequate employee
assistance program and to have appropriate
health care centers for their employees. Moreover, the mission statement of the
company allows the company to move in the right direction to get greater
satisfaction from their customers (Treanor).
Conclusion
on Amazon
Summing up all the discussion
from above it is concluded that the Amazon is one of the best online shopping centers in the world. This is because they always put their customers first. They started
with selling books to the customers, and
they have an online book store. Then after some time,
they tried to expand their items through increasing other things like DVD, video games, clothing, music, and other related issues. This company has a belief that if they don’t listen to their
customers so that they may lose their customers and unable to stay in the
market for a long time. This company is involved in giving a proper advantage to its
customers like medical and dental insurance.
Reference
of Amazon
Anitsal, Ismet, M. Meral Anitsal and Tulay Girard.
"Retail mission statements: Top 100 global retailers." Academy of
Strategic Management Journal (2013).
Espinoza, Jhan Carlo, et al. "The
major floods in the Amazonas River and tributaries (Western Amazon basin)
during the 1970–2012 period: A focus on the 2012 flood." Journal of
Hydrometeorology (2013): 1000-1008.
Satyamurty, Prakki, et al. "Rainfall
trends in the Brazilian Amazon Basin in the past eight decades." Theoretical
and Applied Climatology (2010): 139-148.
Treanor, Ted. "Amazon: love them?
Hate them? Let’s follow the money." Publishing Research Quarterly
(2010): 119-128.