Abstract of Research Proposal about Return on Investment (ROI) of Training and Development in Ooredoo Qatar

The most critical and challenging issue faced by the fields of performance improvement and human resources development (HDR) is a return on investment (ROI). Investors use ROI for the evaluation of investment while deciding for investment. In this return on investment analysis investors give importance to the time, cost and magnitude of each available investment opportunity. Investors consider that if a return on investment covers all the cost of investment then it can be considered as a good return on investment (ROI). In this research study, the primary aim is to test the feasibility of different models developed for return on investment analysis. In the research work, the training programs of Qatar Telecommunications Company (also identified as Ooredoo Qatar) will be taken into consideration. In this program, return on investment models was critically evaluated to identify the impact of a training program in the monetary terms. The prime purpose behind this evaluation was to conclude that training programs arranged for the bottom line or lower line management also contribute to the outcomes of the business. Evaluation through calculating return can support the managerial staff to take the appropriate decision about the length of training sessions. In the training program organized at Ooredoo Qatar (Qatar Telecommunications Company) functional training and behavioral training programs were blended for trainees. Moreover, training program were evaluated through the use of comprehensive models particularly focused on objective-based evaluation and return on investment. In this research study, primary and secondary analyses are taken to conclude the impact and return of a training program organized by the Qatar telecommunications company. In the secondary analysis, research articles published during the last 5 years are analyzed in detail. While to conduct primary research analysis, data is collected from 140 respondents of Qatar Telecommunications Company. Primary and secondary data analysis will provide results for this research study.