Give an example of how a decision-problem is supported by a decision support system in this industry.

The management of any industry when they want to improve their performance and decision making, they prefer to use a decision support system to evaluate the decision-making skills in the organization. The same can be said about the steel industry as well. For instance, the management has the responsibility of identifying issues in different processes associated with production and make rational decisions about these issues. Through the use of a number of support systems for making decisions, the management can assess issues closely and create solutions to resolve the issues. In the industry, some support systems include multi-criteria decision making, LCA, and Kosimeus among others. An example of this can be taken from the Nippon Steel organization which uses ALIS as a support system for making decisions. This system is utilized for identifying issues with furnaces. If there are issues with furnaces then employees will be adversely affected. Through the use of this model, issues can be identified and effective solutions can also be created for enhancing the performance of employees. Through the use of this support system, the results obtained by the organization were positive. In addition to it, the performance of workers was enhanced.

Another system used in the company while producing steel products is the plant of NKK. This model is based on computer knowledge which directly relates to the efficiency of the production system and Nippon got feasible and reasonable results in the production. Besides Nippon, there are several other examples in the industry of steel production which can be taken in the context of improvement through the implementation of system support for making decisions.