The
concept of time management gained attention in organization during the
industrial revolution. Over the years, time management has become an important
notion in the modern day’s idea of effectiveness and efficiency. Effective
time management is a crucial factor for the productivity of the organization
and its employees. This concept of time management is further reinforced by the
issue of ‘employee time management.’ This paper focuses on time management
along with its effect on the job performance. Background information on the
topic has been given in the paper and research questions regarding it.
Hypotheses have been formed and in order to analyze whether they are accurate
or not. Moving on, the methodology of the research has been explained. This
chapter describes the methodology used. Specifically, it describes how the
researcher will acquire information and data from literature and the study
population. It also explains the research design that the researcher will use
and the methods that he intends to employ during the entire process of
collecting data, presenting it as well as its analysis. The study’s primary
data is the questionnaire which will be administered to the 200 participants.
The questionnaire will contain statements where it will require participants to
choose between five simple answer options. For analyzing the data collected,
SPSS (Statistical Package for the Social Sciences) will be used.
Acknowledgements the Time
Management and its Impact on Job Performance
This
research focuses on time management and its impact on job performance. First of
all, I would like to thank my parents for always supporting me. Whenever I was
down and unable to find the right direction, my mother was always there to
support me. She would be there to offer me a cup of milk whenever I sat with a
headache. She just knew all the time whenever I was troubled and she would
offer guidance and support. It was a constant pillar that played an important
role in the completion of this paper. My father would always provide me with
the guidance that I needed to move forward. I can say that my father is not
only my mentor but also my friend when we are together. As I was carrying this
project out, I would get down and my father would be there to motivate me to be
firm. That is why, I would like to thank you from the heart that you have been
there to help me.
I would also like to thank all of my
teachers because whenever I couldn’t find a solution, I would go to them for
guidance. Every teacher of mine has provided me with valuable information and
urged me to complete this project. I was able to complete a major part of this
research only because my teachers were supporting me. In addition to my
teachers, I would also like to thank my friends who would help me research and
gain important data. They also been present to attend my calls whenever I
needed their help. I am dedicating a part of this project to you guys as well.
I would like to thank all those who have helped me reach this position and complete
my project.
Table of Contents
1.0 Introduction
1.1 Background of the study. 8
1.2 Research problem.. 9
1.3 Research Questions. 10
1.4 Research Objectives. 11
Scope of Study. 11
Significance of The Study. 12
Theoretical Significance. 12
Practical Significance. 13
Operational definition of Variables. 13
2.0 Literature Review.. 15
2.1 Time Management 15
2.1.1 Time Management Principles. 18
2.1.1.2 Organization. 19
2.1.1.3 Responsibility and
Accountability. 19
2.1.2.1 Clarity of Intention (First
Dimension of Time Management) 19
2.1.2.2 Focus on Effectiveness
(Second Dimension of Time Management) 20
2.1.2.3 Desire for Improvement
(Third Dimension of Time Management) 20
Organizational commitment and Work
engagement 20
Organizational commitment and Job
Performance. 21
2.2 Job Performance. 22
2.3 Review of the Relationship
between Time Management and Job Performance. 22
Review of the Relationship between
organizational commitment and Job Performance. 25
Review of the Relationship between
work engagement and Job Performance. 26
2.4 Gap Analysis. 27
2.5 Conceptual Model 27
3.0 Methodology. 29
3.1 Introduction. 29
3.2 Research Design. 29
3.3 Data Collection Procedure. 30
3.4 Population and Sampling. 30
3.6 Data. 31
3.6.1 Data Source. 31
3.6.2 Measurement of Variables. 31
3.7 Data Analysis
Time Management and its
impact on Job Performance
Introduction of Time
Management and its Impact on Job Performance
As work productivity of
employees has been increasing over the years in response to high competition,
the need to be more efficient, bolstering a strong workplace culture, organizations
have been trying their best to create the right environment that will intensify
job performance. Predictably, such an environment will also lead to
organizational performance since highly performing employees are not only
effective in their work (Richard, et al., 2009); they also help the
organization achieve its performance goals and objectives (Hubbard, 2008).
There are many factors that have a positive impact on job performance. These
include time management, organizational commitment and work engagement. These
variables are important in job performance with time management being the main
variable among the three (Njagi andMalel, 2012). As Nonis et al. (2011) argue,
the relationship between job performance and these three variables is critical
as it will help organizations understand the kind of environment or culture
they need to create so that their employees can work optimally or make their
best contribution through their work.
The concept of time
management gained attention in organization during the industrial revolution.
Over the years, time management has become an important notion in the modern
day’s idea of effectiveness and efficiency (Vasilkov and Gushina, 2014). Today, this
concept has become one of the most essential skills for success in life (Abduljabbr et al,
2012).Yet people, including businesses have not fully appreciated the
importance of time for success and survival in life. Time is a critical
resource in organizations and leadership can affect how an organization
utilizes this critical resource (Reunanen, 2015). According to Oke (2016), the most important
role of any management action is to ensure that all resources are utilized in a
way that generates the greatest value or optimal returns. Businesses and
individuals often struggle in their attempt to manage time due to the fact that
they do not treat it as a resource (Ahmad et al., 2012). Yet, time remains a
myth or a mystery in the sense that no one can create it or store it. Time can
also not be stored so that one can use itin the future. It is therefore a
particularly elusive resource which demonstrates the importance of effectively
managing it (Reunanen, 2015). As Spetzler et al (2016) argues, a delay in decision
making or in addressing an important issue in the day-to-day running of a
company can lead to costly consequences. Additionally, good time management
ensures that the organization is more creative and productive. Time management
also helps organizations save money besides eliminating the need for employees
to overwork or spend many hours in the job. Proper time management also
increases the likelihood of success for an organization.
Organizational commitment
is a factor that affects job performance since the former represents the level
at which an employee associates with the organization. Therefore,
organizational commitment is directly related to job satisfaction, a factor
that helps employees perform at the highest level (Aydin et al., 2013). Indeed,
factors of job satisfaction can either inhibit performance or enhance it.
Therefore, an organization needs to have well defined and tested operations,
processes and structures and to ensure that they are consistently enforced as a
way of ensuring the success of performance management strategies. The idea is
to create job conditions that will make an employee feel more attached to the
organization. Besides operations, processes and structures, other areas that
affect organizational commitment include leadership, decision making and
culture (Colquitt
et al., 2011). According to Wang et al. (2014), providing this kind of
leadership positively affects job performance. Decision making is an element of
organizational commitment. Indeed, issues such as the quality of decisions, the
number of people involved in the decision making process and the amount of time
it takes to make decisions influences the level of job satisfaction and job
performance.
Work engagement is an
approach where the workforce feels particularly attached to its work and is
motivated to help their teams, departments or organizations at large to succeed (Bakker et al.,
2011). Therefore, such employees are keen working hard at every
opportunity for the success of their employer. This variable is thus a
work-related state that is associated with factors such as vigor, absorption
and dedication (Demerouti et al., 2010). According to Demerouti, Cropanzano and
Leiter (2010), work engagement has a positive effect on both employees and
organization since engaged employees tend to demonstrate good job performance.
Indeed, this better performance among such employees is occasioned by positive
emotions such enthusiasm, joy and happiness. AsMarkos and Sridevi, (2010) argues,
engaged employees tend to exhibit positive emotions. Such employees are more
likely to capitalize on opportunities at work; they are also more outgoing and
are keen in helping others (Shuck and Wollard, 2010). Additionally, they are
also more optimistic and confident. Therefore, the two variables (Work
engagement and job performance) are positively related. Therefore, when one of
them increases, the other will correspondingly increase.
From the aforesaid, this
research will focus on time management, organizational commitment and work
engagement and their effects on employee performance using Oil and Gas Company as
the case study. Focusing in a Saudi Arabian company was deliberate because most
studies on time management in organizations tend to focus more on the Western
world, yet this concept is a global phenomenon.
Background of the study of Time
Management and its Impact on Job Performance
Organizations are
increasingly faced with intense competition and radical and unprecedented
changes in their business environment. Competition and these changes, which are
often seen as destabilizing forces, pose incredible difficulties to
organizations. Some organizations are more successful than others based on how
well they address the need remain competitive and manage these changes (Richard
et al., 2009). Therefore, internal efficiency is fundamental in helping a
company acquire competitive edge and gain the ability to navigate changes in
the external environment. At the foundation of managing competition and changes
in the business environment is the issue of job performance (Hubbard, 2009).
Indeed, job performance plays an important role in the growth of an
organization and extent to which the organization is responsive to changes.
Despite its importance in the survival of an organization, job performance is
not stable (Richard et al., 2009). In other words, this variable is subject to
fluctuations over time due to a number of factors. It is thus important to
explore the factors that influence job performance so as to understand how an
organization can achieve economic success and boast its reputation. Since job
performance is a fundamental factor in organizations, Ahmed (2012) asserts, that
it is thus important for organizations to focus on how to ensure that their
employees perform optimally. According to Jankingthong
and Rurkkhum (2012), there are many factors that affect Job performance.
These factors include time management, organizational commitment and work
engagement. Of these three factors, time management has the most profound
effect on job performance [1].
As noted, time is a precious resource for in society and business. Indeed,
compared to other resources such as capital and labor, time is more important (Reunanen, 2015; Abduljabbr
et al, 2012). Yet, some organizations fail to comprehend this very fact
or the relationship between time and how employees perform. Time management is
the foundation of many job performance elements. These include employee
productivity, simplification of tasks, effective performance of tasks,
attainment of all the necessary tasks and the realization of organizational
goals (Omar et al, 2017). A study on the connection between time management and
job performance is critical since the level to which an organization is
efficient largely depends on prudent utilization and management of time.
Additionally, it will also be important to briefly explore other factors that
equally affect job performance. For the sake of this study, organizational
commitment and work engagement have been identified as other factors whose
influence on job performance is of interest to the researcher
Research problem of Time
Management and its Impact on Job Performance
Throughout the years,
time has emerged as the foundation of organizational success in all types of
organizations. Indeed, many businesses today understand that time management
can foster more productive outcomes not just in monetarily, but also in
nonmonetary terms (Reunanen, 2015).
Effective time management is thus a crucial factor for the productivity
of the organization and its employees. This concept of time management is
further reinforced by the issue of ‘employee time management.’ Employee time
management is centered on the expectation that employees need or are expected
to prudently manage their time in terms of their punctuality and while at work
(DeKosky et
al, 2018). Notwithstanding the importance of time management in the
professional world, as has already been highlighted, Oil and Gas Company has
often struggled in its time management initiatives. The company has witnessed
various challenges related to inefficient time management and job performance.
These challenges, as will be further expounded, include:
The issue of self-discipline, a factor
that has a huge influence on time management, has not been emphasized
Technical staffs who work on shifts have
been finding it difficult to manage their time in such a way that they will be
able to promptly respond to customer queries.
Disruptions such as unnecessary visits
from outsiders and idle talk activities by the staffs is also affecting
productivity and the ability to meet deadlines in various tasks
Inexistence of time management training
negatively affects time management skill
Lack of proper organizational
restructuring something that affects efficiency.
Lack of work engagement to drive
organizational commitment
Lack of focus on work engagement of
employees to achieve efficient job performance
Research Questions of Time
Management and its Impact on Job Performance
Based on the
research background, this study aims to address the following research
questions:
·
Why is job performance such an important
factor in organizations?
·
How does time management affect employee
job performance?
·
What is the relationship between
organizational commitment and job performance
·
How does work engagement affect job
performance?
·
Besides high employee performance, which
are the other consequences of prudent time management?
·
How work engagement drives organizational
commitment?
Research Objectives of Time
Management and its Impact on Job Performance
To examine how time management affects job
performance among employees at the company
To investigate the relationship between
organizational commitment and job performance
To find out the relationship between work
engagement and job performance
To analyze the relationship between work
engagement and organizational commitment
To explore the outcomes of prudent
management of time
To provide recommendations on bolstering
job performance based on the findings and the relationship between the
variables.
Scope of Study of Time
Management and its Impact on Job Performance
Time management is very important for efficient and
success of an organization. Although time management courses and books often
seem to focus business partnerships and pioneers, it is quite significant for
factory workers, experts, job holders, and even educators. Indeed, time
management is most significant for both companies and individuals carrying
their business out in an effective way. Overseeing the home and work obligation
under the very same rooftop takes a unique type of time management and
administration. It can be said that an imperative part of the management of
time is effective planning for the time to come. Every once in a while,
effective management of time include investing efforts at the start while keeping
the end goal in mind for revamping the company. The efficiency of organizations
is reliant on the sustainability of utilization of time which is the
requirement of many incumbents. Time administration is an issue which is
principal to the work efficiency.
This
study is focusing on the effect of time management and job performance. In
order to explain time management effective, background study has been explained
by studying previous studies on the same topic. Furthermore, in this study,
various problems have been identified. For instance, it has been determine the
problem of self-discipline, a factor that seems to affect time management
greatly hasn’t been stressed upon even a little. There are disruptions that
normally occur are causing the productivity to decrease and hinder the ability
of employees to meet the deadline. There is also a lack of attention on work
engagement that seems to play a significant role in driving organizational
commitment. This study will be finding solutions to these problems and will
help researchers to realize how these issues can be resolved. This study will
be a foundational research for further researches and help in identifying the
underlying factors that affect organizational commitment [2].
Significance of The Study of Time
Management and its Impact on Job Performance
Theoretical
Significance of Time
Management and its Impact on Job Performance
Time management is a crucial aspect of
organizational success and this paper is focusing on the management of time and
its effect on the performance of job. Actually, this study will clarify the
existing meaning and description of management of time and its importance in
organizations. It will help researchers in understanding the relationship
between organizational commitment and work engagement as well. Both of these
significant in driving organizational performance. This paper is focusing on
various other underlying factors that affect the job performance and it will
help the researchers in obtaining vital information about them without studying
other sources. Operational variables have also been explained in this paper and
what it really means to use operational variables. In order to further
strengthen the concepts which have been used in this paper, literature review
has been conducted both time management and the principles of time management.
Practical
Significance of Time Management and its Impact on Job
Performance
The
concept of time management gained attention in organization during the
industrial revolution. Over the years, time management has become an important
notion in the modern day’s idea of effectiveness and efficiency. Effective
time management is a crucial factor for the productivity of the organization
and its employees. This paper can bring the attention of not only researchers
but also businessmen to the benefits of time management. Using this paper, they
can implement a system that puts emphasis on effective management of time which
allows them to gain an upper-hand in the market to achieve better performance
from the workers. Besides the implementation of a system that values time
management, researchers can use the approach that has been adopted by this
paper for conducting the research. They can also form questionnaires to gain
the answers that they need. In addition to realizing the importance of time
management, business management can also identify other elements that
contribute to organizational success and concentrate on them better.
Operational definition of Variables on Time
Management and its Impact on Job Performance
Operational definition of
variables refers to the specific way in which a researcher measures a variable
in for the study. Specifying the context of a variable under study is critical
since different studies measure the same variables differently.
·
Time
management: For the sake of this study, time management refers
to the organization of events or tasks by first making an estimation of the
amount of time that it will take to complete a task and when it needs to be
completed (Ojo and Olaniyan, 2008). It also involves adjusting or eliminating
events that could potentially interfere with the completion of such a task.
·
Organizational
commitment: According to Aydin et al. (2013) this variable
refers to the desire of an employee to be loyal and commit to an organization.
Such employees (who are committed or devoted to their organization) tend to be
work harder than those who lack this kind of devotion to their employers.
·
Work
engagement: This variable refers to the active, positive
work-related state which is characterized by dedication, vigor and absorption
(Yongxing et al, 2017). Dedication in this case refers to string involvement in
one’s work; it is also characterized by a sense of enthusiasm and significance.
On its part, vigor is the high level of energy and resilience that one employs
at work. Absorption means being fully concentrated and preoccupied with one’s
work.
Job
performance: This variable refers to the work-related
activities expected of an employee and the extent to which the employee
executes these activities. The specific component that will be measured is the
behavioral engagement of employees and the expected outcomes. The behavior in
this case refers to the action that people take to accomplish certain work
while the outcome refers to the consequences of an employee’s behavior (Yuan
and Woodman, 2010). For instance, lack of time discipline affects team
performance.
Literature Review of Time
Management and its Impact on Job Performance
The following chapter
will provide a summary of literature and theories related to this topic. The
chapter includes discussion on time management, the categories of time
management, job performance and the link between time management and job
performance. In addition, the chapter will include a brief discussion on two
other factors that influence job performance. These are organizational
commitment and work engagement. The chapter will then introduce and justify
for the study’s conceptual model.
Time
Management and its Impact on Job Performance
Before venturing into the
definition of time management, it is important to understand the meaning of
‘time’. Time is a critical resource for every organization (Abduljabbr, et
al, 2012). The attainment of goals and objectives of an organization is
hinged on the utilization of time. In other words, the success of any organization
depends on how best it uses its time. Yet, time remains a myth or a mystery in
the sense that no one can create it or store it. Time can only be spent and
once used, whether that use is proper or improper, it cannot be regained.
Besides being precious, irrecoverable, another element of time is that it is
limited. Time is indeed limited because a day is made up of 24 hours and in
many occasions, office or working time runs for approximately 10 hours. Time
management, as Ahmad, et al, (2012) argues is the organization or arrangement
of events or tasks, which need to be conducted in one day or over a specific
period of time, by first making an estimation of the amount of time that each
task will take to be fully complete. After making an estimation of the time
that each event will take, the next step of time management involves deciding
the specific time that an event or task will need to be completed. The third
step of time management is the adjustment of events that could potentially
affect the completion of such task. Fulfilling these processes will ensure that
a task or event is completed within the appropriate time.
Time management is much a
process of doing more within a day as it is about prioritizing on the most
important events or tasks. Therefore, time management is about deciding what is
more important in one’s daily, weekly or monthly activities (Eruteyan, 2008).
Since time is limited, it is impossible to have all events or tasks happening
at the same time. Therefore, the need for prioritizing needs to be emphasized
as one of the most important aspects of time management. To be an effective or
successful time manager, it is imperative for one to conduct a time survey of
one’s activities to gain an understanding of how time is being spent. Additionally,
as Hafner and Stock (2010) asserts, time management is a collection of
principles, skills, systems and tools that helps individual or organization to
properly utilize their time in a way that will accomplish their objectives
Often, many people
tend to learn time management as a matter of necessity. For example, a student
will learn how to manage his or her time properly so as to submit an assignment
before the deadline to avoid being penalized. The
main challenge to learning a skill through necessity is that many people do not
internalize what they have learnt. In addition, such kind of learning is often
affected by bad habits which mean that even if a skill is important and useful,
the person will not use it optimally. Indeed, a student learns how to manage
their time because of an upcoming project, there is no guarantee that the
learner will use this skill appropriately in another context. Moreover, such a
student may get distracted by bad habits that will prevent him or her from
achieving submitting the assignment on time. To appreciate the skill of time
management, it is important to view it as a something that takes time to
develop and perfect. Further, this skill is unique to different people.
Overall, time management involves the development of tools, systems and
processes that serve to increase productivity and efficiency.
According to Njagi and
Malel (2012), to perform at high levels, organizations must emphasize on
effective time management. One of the most important benefits of practicing effective
time management is that it besides positively affecting productivity or job
performance, it also helps employees in coping with conflict, workload, stress
and pressure in a more efficient fashion. In addition, effective time
management also helps employees to achieve a healthy work-life balance [3]. Therefore, Nadinloyi, et al,
(2013) suggests that time management training should be at the very
foundation of workforce development since it is one of the tools that
significantly bolsters the team’s productivity. The purpose of time management
training is that it provides employees or participants with management
practices as well as planning systems to help them in gaining more control over
their own time. Additionally, it helps them have greater control over their
individual and collective performance. Time remains the most important asset in
business. Indeed, compared to other resources such as capital and labor, time
is more important (Reunanen, 2015; Abduljabbr, et al, 2012). Yet, some
organizations fail to comprehend this very fact or the relationship between
time and how employees perform. Time management is the foundation of many job
performance elements. These include employee productivity, simplification of
tasks, effective performance of tasks, attainment of all the necessary tasks
and the realization of organizational goals (Omar, et al, 2017). To succeed in
the utilization of time, it is important for employees and managers to not just
prioritize activities and tasks, but also eliminate any distractions or
unnecessary processes or elements.
Being an effective time
manager is not something that a person can activate and deactivate when it
suits them. But rather, it is a set of skills and practices that a person
internalizes and practices throughout his entire personal and professional
life. Time management largely involves two fundamental components. These are
practice and purpose (Owen, 2014). Practice centers on what one does with his
or her minutes and hours in a day (Owen, 2014). On the other hand, purpose, in
reference to time management, refers to the reason why one lives, or the
purpose of one’s life (Owen, 2014). In time management, it is important to
ensure that the minutes and hours in one’s day align with this purpose of life.
Failure to align the two can lead to a bad chain reaction. Aligning practice
and purpose is the key to accomplishing tasks in an effective manner; it also
helps an individual or organization to reach their goals quickly.
Time
Management Principles and
its Impact on Job Performance
There are various factors
that affect time management. For the purpose of this discussion, the
principles/factors that will be discussed are time planning, organization and
responsibility and accountability.
Planning for Time
Management and its Impact on Job Performance
Planning, as an element
of time management is the identification of goals that an individual or
organization wants to achieve (Rapp et al, (2013). Besides the identification
of these goals, it is imperative to equally define the practical ways of
achieving these goals. An organization can utilize the most ideal plan for a
certain objective. Examples of these plans include strategic plan, short-term
plan and intermediate plan. When planning, it is important to be specific about
the goals and make them more attainable. Importantly also, the organization
needs to set the time targets for achieving those goals. Time planning remains
a key ingredient to organizational performance. This is because planning to
achieve certain objectives through the use of various tools or processes and
within a specific time spurs high motivation among employees. One of the qualities of time
is the fact that it is limited. Time can be defined a diabolic triangle that
has three poles. These poles are quality, objective and duration (Omar, et al,
2017). To improve quality of a product or service, more time is needed. To
increase the number of services needed, quality may be negatively affected; it
could also mean that there will be insufficient time to accomplish all that.
Since time is a limited resource, there is always pressure on quality and
quantity in production. Organization is thus important since it helps to
utilize the resources in achieving organizational goals.
Responsibility and
Accountability hallmark
of modern management
Responsibility and
accountability are the hallmark of modern management (Bergsteiner and Avery, 2010).
Yet it is common practice today to see people refusing to take responsibility
for their decisions in the workplace; some even blame others for such failures.
In his wisdom, Winston Churchill asserted that ‘the price of greatness is
greatness.’ Additionally, having a goal is a capital thing; it is a different
thing to achieve that goal. It is important for employees to account for their
results after a stipulated period of time or after a participating in a task or
event. The idea of accounting for one’s results also involves demonstrating how
the person or group used their time.
Clarity of
Intention (First Dimension of Time Management)
Having precise
goals in the very first dimension of time management. Clear intentions need
both an understanding of every outcome that must be achieved and how an
organization will be contributing to the outcome. Best goals are actually
directed at what is occurring at present. For instance, reaching a new target
of winning a few new consumers is a goal aimed at the present.
Focus on
Effectiveness (Second Dimension of Time Management)
Clear
focus is all about engaging in the processes that significant in achieving the
outcome while decreasing the unimportant. The focus has to be wide enough that
is able to address both the relationships and activities necessary for the
success. Although the objective of an organization is to satiate its consumers,
focus on has to be on the delivery of services and products that are pleasing
to the consumers. Whether it is just a relationship with consumers, a personal
relationship, or a boss, once the focus is surrendered, the effectiveness is
actually lost. It is also important that the amount of courage needed for the
maintenance of confidence in the integrity and mission in relationships of the
organization shouldn’t be underestimated.
Desire for
Improvement (Third Dimension of Time Management)
Measurement is
actually the basis for improvement. Metrics are included in effective
management for every significant activity that leads to an outcome instead of
just measuring the end goal. It can be said that a willingness for keeping an
open mind and experimenting new approaches is quite an important tool. In the
age of Internet, an organization is bombarded with information and ideas. The
strategy is to pay very close attention and to determine the ideas that might
be useful. An organization should always be open to new ideas and approaches
that can prove to be beneficial to it and play a significant role in the
organizational success.
Organizational commitment and
Work engagement
Trofimov, BONDAR, TROFIMOVA, MILIUTINA, and RIABCHYCH
(2017) explain that organizational commitment seems to take a significant role
in employee turnover and retention in the companies. The understanding of work
engagement and its connection with other factors can help in making the
organizations stable and decrease the turnover of employees. Work engagement is
the positive and fulfilling state of mind in terms of work that is
characterized by absorption, dedication, and vigor. Work commitment is closely
related to organizational commitment. When there is work engagement in an
organization, employees also exhibit organizational commitment. They tend to
work for achieving the objectives which have been set by an organization. They
don’t indulge in other activities and work hard for meeting the metrics which have
been set by the manager. It wouldn’t be wrong to say that work engagement is
what drives organizational commitment [4].
Organizational commitment
and Job Performance
According to Tolentino (2013), commitment refers to the dedication of an
individual to an organization, job, or a person. Furthermore, it is reflected
in the intention of a person to persevere in a specific course of action.
Commitment has been more or less an important force behind the success of a
person. An individual who has committed himself to a certain task will be
willing to pursue it until it is completed even if that person experiences
obstacles during the process. Organizational commitment is actually a state in
which a worker seems to identify with a certain company and its objectives
while wishing to maintain membership in the firm. This can also be explained in
terms of employee loyalty. It is manifested in the acceptance of workers of
organizational goals and values along with his loyalty to a company reflected
by his desire to remain in the firm. Organizational success and job performance
both are attributed to the participation and commitment of workers. When there
is high commitment in a company, rate of employee retention is improved,
operating costs are reduced, and employee performance is promoted. Strong
commitment allows the workers of an organization to work harder for achieving
the goals of a company [5].
Job Performance
and time management
As Appelbaum, et al
(2008) found out, job performance remains the most critical dependable variable
and that it is also the most important topic in research on industries and
organizations. Performance, of any kind, is the consistent ability to generate
results over a long period of time. In organizations, high performance is the
ability to exceed in different areas in such a way that it achieves better
results than the competition in many of the aspects used to measure business
success over a prolonged period of time. Abduljabbr,
Mahdi, and Almsafir, (2012) say that time management, as has already
been highlighted, is one of the measures that help organizations to create and
maintain organizational performance [6].
Indeed, time management helps employees to be at their very best in terms of
performance. The success and survival of a company is largely hinged on
workforce performance. Job performance is by the 3Es of management. These are
Economy, Efficiency and Effectiveness. The most ideal yardstick for optimal
performance is the lowest cost it takes produce goods (economy), the resources
needed to produce a certain quality and quantity of goods (efficiency) and
finally, the extent to which, in producing goods and services, employees manage
to achieve organizational goals.
2.3 Review of the
Relationship between Time Management and Job Performance
As already underscored
earlier in this chapter and in the previous one, time management and job
performance are strongly linked which means that one has a direct effect on the
other. This effect can be either positive or negative.
Moving on to
time management and job performance, there have been studies around the world
that have sought to assess this relationship. For
instance, Njagi and Malel (2012) conducted quantitative analysis that
sought to analyze this relationship. The two researchers utilized statistical
models of correlation and regression on their data. After their analysis, they
found out that this relationship exists. Moreover, they also proved that time
management has a positive effect on job performance. Another study that
ventures deeper into this relationship is Miqdadi et al (2014) which found that
there is a positive relationship between these two variables. Specifically, the
study found out that effective time management reflected positively on
students’ academic performance. The study was quantitative in nature and used
survey as the tool for data collection. Another study, Nonis, et al (2011) also
found a positive relationship between time management and employee performance
and satisfaction.
According to Ahmad, Yusuf, Shobri, and Wahab (2012) effective
management of time no doubt contributes to the job performance and can play a
signficiant and positive role in the profitability of a company. Engaging in
the management of time, especially planning behaviors can also contribut to the
performance of a group. In addition, poor management of time has been
associated with high strain and stress, health issues, and emotional
exhaustion. Time management describes behavior of workers which is all about
being capable of producing supportable use of the time of workers at intervals
for performing some specific processes.
Time management s able to lead an organization to success by reducing
maintaining balance, stress, and increasing setting and productivity while
creating an endeavour for realizing the goal of a person. From this
perspective, it can be seen by individuals that time management is important in
enhancing the dimensions of life. During the past twenty years, there has
actually been a growing recognition of the significance of time in literature.
Work’s temporal dimension has become very signifciant due to the expansion of
international comptition and increased requirements for obtaining the
economicla use of time and must be associated with some specific purposeful
activities. There are factors of the management of time and as a consequence,
it seems to accept various items which are associated with planning in a period
of short-term and in the long-term as well [7]. The aim of
these factors is to assess the practices of time management are time wasters,
time attitudes, and time planning.
Time
planning for Job Performance
The very first issue was
time planning and as a consequence, it seems to accept a variety of items which
are associated with planning. Time planning is actually linked to the
performance of job under the circumstances of high motivation.
Time
Attitudes of Time Management and Job Performance
Time attitudes is the
second issue and is quite attitudinal in nature. Time attitudes is used for
conducting validity and responsibility of management of time. This study seems
to also connect time attitude as an issue of the management of time with job
performance.
Time
Wasters of poor utilization
Time is actually
wasted as a consequence of poor utilization of time and inefficient utilization
of private time. For instance, sales personnel know that some consumers are not
real and they develop ways to for eliminating these time-wasters for improving
their work.
The
findings of the study by Abduljabbr, Mahdi, and
Almsafir, (2012) on the connection among above factors indicates that
there is a positive correlation among job performance and independent variable
while the time wasters had inverse one with job performance. It means that the
improvement of time wasters can make the teamwork convenient along with the
integration of people while helping them achieve their objectives. Findings of
the management of time unveils a positive correlation with job performance [6].
Review of the Relationship
between organizational commitment and Job Performance
According
to Tolentino (2013), the success of a company is attributed to the commitment
of employees of that firm. Organizational
success and job performance both are attributed to the participation and
commitment of workers. When there is high commitment in a company, rate of
employee retention is improved, operating costs are reduced, and employee
performance is promoted. Strong commitment allows the workers of an
organization to work harder for achieving the goals of a company. A worker that
has a high level of work commitment, he sees himself as a true member of the
company and is likely to accept the beliefs and values of the company and will
be more tolerant to the small sources of dissatisfaction. There is actually a
negative relationship between absenteeism and work commitment. The level of
work commitment of an employee towards an organization is actually better
indicator or pointer of turnover in comparison with the job satisfaction.
Organizational commitment
is capable of being measured in several ways. Two dimensions can be used for
measuring commitment which include desire to stay with the company and
acceptance of organizational values and goals. OC or organizational commitment
is one of the most basic and fundamental concepts that has been studied and
explored in a relation with workforce productivity and motivation. Its
significance in any company cannot be underrated at all. Furthermore, it is
believed that every worker with a powerful organizational will works harder for
contributing to the performance of the organization. It is the commitment that
allows the workers to feel as if they have to work hard in order to achieve the
objectives which are clearly not their own. Even if it is not their goals, they
still are willing to invest their efforts in achieving the goals of the
company. They don’t exhibit behaviors which are harmful to the company and this
allows them to be effective in their work and contribute to the organizational
performance and their own effective job performance [5].
Review of the Relationship
between work engagement and Job Performance
According
to Jackson (2014), for thriving in the tumultuous and highly competitive
economic environment, companies use a workforce that is not only proactive but
also committed to perform at very high standards both at the organizational and
individual level. Organizations can be provided with an effective competitive
edge by work engagement. Moreover, employers who aim to build as well as
maintain an engaged workforce might experience various beneficial outcomes like
positive corporate picture, powerful financial returns, and better
business-unit performance. Additionally, the crossover in terms of engagement
among employees of the same team might prove to be valuable for the performance
of an organization. Considering these benefits, companies might want to apply
programs that can promote engagement as they might lead to positive results in
the form of job performance and employee retention.
Often, work engagement is
simplified as a fulfilling and positive state of mind that is related to the
work and is characterized by absorption, dedication, and vigor. Just as implied
in its simplification, three separate dimensions are represented by it. The
very first dimension is absorption can be explained as the state of being
indulged in the job as the time passes with swiftness and one feels a difficult
to separate himself from the work. The second dimension is dedication and it is
specified by the workers who are involved in their work and seem to experience
a sense of challenge, passion, and meaning. The third dimension is vigor and it
can be explained as very high levels of stamina and energy that workers might
exhibit while working.
It is actually believed
that those who are engaged are capable of outperforming the ones who are
engaged less because they seem to create their own personal and job resources,
experience emotions which can be referred as positive, and often are physically
and psychologically healthier [8].
Two of these variables will be covered in
this chapter. These are organizational commitment and work engagement. According to Colquitt et al. (2011),
organizational commitment refers to how employees view a company and the
differences that it sets compared to other potential employers. The value of
having employees who are fundamentally committed needs to be overemphasized.
This is because organizational commitment is connected to many factors that
organizations consider important. These factors include job satisfaction,
loyalty, punctuality and hard work.
Work engagement is a
major determinant of job performance since people are the drivers of each organization.
According to Bakker and Demorouti (2017), employees perform optimally when they
are in an affective-motivational state which is also referred to as employee
engagement.
Analysis of Time
Management and its Impact on Job Performance
Most studies on this
topic tend to focus more on the relationship between time management and job
performance. While demonstrating this relationship is vital, this study will
venture more on time management and specifically, why managers and
organizations at large experience time management challenges. In addition, the
study will explore how these time management failures (such as poor planning)
affect job performance.
Conceptual Model of Time
Management and its Impact on Job Performance
After analyzing relevant
literature, the researcher developed a conceptual model which underpins the
study’s theoretical framework. In this study, time management, organizational commitment
and work engagement are the independent variable. The study’s dependent
variable is job performance as captured below.
Figure 1: Conceptual Framework on the Relationship between
Independent and Dependent Variables in this Research Study
The general hypothesis (time management is positively correlated
with job performance) will be
rejected or adopted by independently testing how job performance is affected by
each of the three independent variables: time management, organizational commitment
and work engagement. As a result, the study’s main hypothesis is:
H1: Time management has an impact on job
performance
H2: Time management doesn’t affect job
performance
H3: Work engagement drives job performance
H4: Organizational commitment and job
performance are positive related
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