Report on Business models (RBM) and e-commerce.

I will open my new business in buying and selling new and used computers and computers parts. The business models that I am going to use are Retailing Business Model (RBM) and e-commerce.

Retailing Business Model (RBM)

The first model that I will use is Retailing Business Model (RBM) which is basically a type of business that operates with buy products directly from the manufacturers or wholesale suppliers with a smaller quantity and then will mark up the price to sell the products to end customers (Christensen & Review, 2016). The requirements aspects to be implemented in order to build a new business in RBM are as mentioned below:

The product, as well as the intensity and extent of variety, private-brand choices, and of course, high-quality product

The shopping experience of the consumers, this will include the design and presentation of the store and also the display of products

The pricing system and profit model, this will include the pricing plan (for example discount or low prices) and also , like a promotion for free delivery

E-commerce business

The second model that I use for my business is e-commerce business model which is basically the business transactions of purchasing or selling of products or services by using the support of Internet (Thanasankit, 2003). 

The requirements that I will need to open an e-commerce business are:

 Register a domain name and create an attractive website  then register it

 Find the perfect vendors which will provide high quality with low priced products so that I can sell over again.

Create online marketing

Make a proper inventory

B). KPIs or Key Performance Indicators for retail business (Christensen & Review, 2016) are:

Sales development

The circle of stock

Sales by section

Frequency of customers’ visit to the store visits

The profitability of the product

Sales amount by product type

Stock significance

 CSFs or Critical Success Factors from retail business are:

·         Branding

·         Store Experience

·         Proper Inventory Management

·         Customer Service

KPIs or Key Performance Indicators for e-commerce business (Thanasankit, 2003) are:

CSFs or Critical Success Factors from e-commerce business are:

·         Web Traffic

 Build status and set up the reliability

Precise standard plan

·         Put quality over the quantity

·         Make customer satisfaction as a priority

References of Business models (RBM) and e-commerce.

Christensen, C. M., & Review, H. B. (2016). The Clayton M. Christensen Reader. Harvard Business Review Press.

Thanasankit, T. (2003). E-commerce and Cultural Values. Idea Group Inc (IGI).