Here we discussed the
annual review of one of our employee named Jim. Jim has been working in this
company for 9th months, and during these months, he has done
excellent work. But suddenly, Jim’s performance was getting down day by day. He
comes late daily and does not perform well in his tasks; even he also does not
complete his assignments on time. His low performance causes great problems and
loss in the production line. The company has decided to hire Jim due to his
excellent performance and his intelligence, and the director also thinks that
Jim is very good for his company which would eventually lead the company to get
success and become famous in the whole world. However, Jim has disappointed
everyone with a sudden decrease in his performance regarding his job. Not even
a single day Jim would come in time, and he has been delivering poor
performance in the company, which gives a bad impression to other employees who
are working in the company with him as well. Though Jim is an intelligent
employee and very productive for the company, this is the main reason why the company
has decided to talk and Jim, with a purpose to motivate him to work hard and
give his best to the company as what he did in last 9th months.
So we called Jim to the
office to talk to him and figure out what are the other issues that he faces in
the company or different environments that create hurdles in his performance.
He may discuss with any of his team members to resolve those issues.
“Jim be seated please, today we call you
here to discuss some issues that are related to you regarding your job, Jim can
you tell us why you come late to the office and why you don’t perform well in
office?” I started the conversation.
Then I also explained to him politely, “Listen
to me carefully, if your performance remains the same, it will affect your
professional and social life, we think you are an intelligent person and work
hard with good progress in previous 9th month, and we appreciate
your work if you work along with the spirit you get, we believe that you will
achieve all your requirements which are good and productive for the company. On
the other hand, if you give mediocre performance that is not good for the
reputation of the company and your issues provide a lousy message to other
employees, then you may lose your job. This definitely would not be socially
and professionally good for yourself. So, try to strengthen yourself and come
back again in the company with the same spirit that you have in the previous 9th
months.”
I have used constructive
and positive feedback technique with a purpose to motivate their employees. The
constructive and positive feedback is quite similar, and thus, giving positive
feedback to the employee will boost up the motivation and enthusiasm. They also
provide a way to hold the interest of the employee to express what he wants to
communicate with his manager. However, positive feedback reinforces the
employee’s behavior to enhance its behavior more effectively, as compared to
constructive feedback that had the real meat in the session. And constructive
feedback is important to give by the manager to their employees, to assure
their performance issues, whether they doing good or not. If negative feedback
is given instead of constructive feedback, they may reduce the motivation of
the employee. And the criticism pays the wrong impression on the employee, which
would lead them to fail in their job (BÅRD KUVAAS, 2016).
There are many employee
relations approaches described around the employee relation toward his company.
One of them is Psychological approach, according to this approach, the
employees work with different perceptions in the company; they may raise a
problem to employer-employer relationships. Another approach is Sociological
approach, in which every employer come from diverse family background and
society; these differences may raise conflicts. Next is the Human Relation approach,
which explains that the company has different human beings for working, and
everyone has freedom of choice. The last one is Gandhian Approach: Gandhian
approach said that employee-relationship is based on fundamental principles of
reality and truthness, along with non-violence and non-possession. This
approach will prevent the conflict raise and interest would be developed
between the workers (Wolfeld, 2016). In order to
motivate Jim in enhancing his qualities and give his best in the company, we
need to motivate instead of discouraging him. The psychological approach can
take more emphasis on emotions and work on the feeling of the clients.
References of one of our employee named Jim
BÅRD KUVAAS, R. B. (2016). CONSTRUCTIVE SUPERVISOR
FEEDBACK IS NOT SUFFICIENT: IMMEDIACY AND FREQUENCY IS ESSENTIAL . Human
Resource Management, 1-13.
Wolfeld, L. A.
(2016). The Manager as Coach: The Role of Feedback Orientation. Science+Business
Media, 1-13.