The critical
phases of change management include identifying what needs to be improved,
presenting an effective business case to major stakeholders, planning for the
change, communicating, managing resistance, and monitoring progress. These are
considered the key phases of change management.
Explain three reasons why an organization might
initiate a change.
The three
reasons why a change might be initiated by an organization including enabling
employees to acquire new skills, improve the organizational performance, and
exploring new opportunities. These are the three reasons due to which a firm
might initiate a change.
Explain Force-Field Analysis as a model for
understanding the change process.
In general, the
method of Force Field Analysis is utilized for evaluating the forces against or
in support with a specific situation. It can help in understanding the change
process in such a way that barriers and facilitators to the change can be
identified and they can be focused upon in an effective manner.
Explain the key premises of Burke and Litwin
Organizational Change Model and its application to the change process.
A framework is
established by Burke Litwin Model in which four groups of elements within an
organization are presented and distinguished in columns. For instance, the
middle one is referred to as the central point of the model, the left one is
comprised of tangible elements, and the right one is comprised of abstract
elements. It helps in identifying the connection between these elements and how
they influence a change.
Discuss the purpose of Kotter’s 8-step change model
and the steps involved. Explain each of the steps involved.
The purpose of
Kotter’s 8-step change model is concerned with improving the ability of an
organization to change while increasing its likelihood of achieving success. By
ensuring that all steps are being followed, failure can be avoided and a change
can be implemented.
Creating a Sense of Urgency:
It is the most
critical step since it enables employees to feel the urgency or urge to change.
Creating a Guiding Coalition:
A group can be
created which helps others to adapt to the change. This group is considered
important to the facilitation of change.
Creating a Vision for Change:
A clear vision
can aid employees in understanding what the organization wants to achieve
within a specific time period.
Communicating the Vision:
It is quite
important to communicate the organizational vision among employees and obtain
their support to effectively implement the change.
Removing Obstacles:
It is quite
important for the organization to remove obstacles before a change is accepted.
Creating Short-Term Wins:
Short-term
objectives must be created to ensure that employees understand what is actually
going on within the organization.
Consolidating Improvements:
In this step, it
is important for the organization to continue looking for significant
improvements.
Anchoring the Changes:
The last step
explains that a change will be critical in the corporate culture only if it has
become a component of the organization.
Explain two strategies that can be used to effectively
communicate and embed change during an organizational change process.
Encourage feedback
To effectively
communicate to the employee or the teams or the managers by using multiple
channels, feedback taking is the best strategy that considers using those same
channels. It is significant that the employees feel free to provide the informational
replies to asked questions. The communication of the organization flow must in
two ways: the first one is the dialogue when you encourage them to listen to
the feedback as well as make them feel that the employee’s opinion has worth in
the organization.
Focus on consistency
You should also align
your message with the values, mission as well as the vision. Sharing question
why on making the decision or alteration in the particular path that assists the
employees in recognizing the specific reason for making the decision. Furthermore,
it also builds a strong mentality of the team as well as the trust.
Change during change Process
During the
process of the change, a change came into the behaviors of the employee. Firstly,
they did refuse the change into the organization, but the managers did communicate
with them to make them feel free to share their information. By having this
approach, the employees will adopt the change.
Explain how the external environment can impact on
change strategies.
The external
environment of the organization consists of several types of factors as well as
the existence of these factors can affect the performance as well as the
behavior. The external factors are impactful on the change strategies of the
organization as we know that we have different kinds of external factors that
can affect the change strategies. First of all the political legislations can
affect the workability or the change strategies such as the government
professionals can put some limit on the organization’s productivity and earning
revenues from the market. Furthermore on the external factors, it can increase
the profits as well as decrease the earnings of the company. On the other side,
the social factors can also put the limits or bound the company that what
should produce and what they should not produce.
Explain the importance of a participative management
style when implementing organizational change.
The participative
management style is very important at the time of implementation of the change
in the organization. During implementation of change in the organization, the participation
management can increase the productivity of the company because the employee of
the company can be encouraged to do work effectively as well as the whole staff
of the company can easily be agreed to perform the extra work. Participation
can increase the satisfaction level of the employees towards the job because
they can get extra knowledge and can improve their skills to perform difficult
tasks. By getting satisfied with the job as well as perform their job
effectively, every staff member including the top management can facilitate the
employees. Furthermore, during change, participation management can motivate
every staff member to adopt the change as well as by having this motivation, the
employees can produce more products with improved quality as well as reduced
costs. Every company needs to reduce the cost of production on every single
product, so that’s why the company can successfully increase productivity by
reducing the cost.
Explain two aspects of organizational behaviors that
can impact on organizational change.
There are some behaviors
of the organizations which can affect the change of the organization. But here
I will discuss two aspects or behaviours of the organization. The first is
using the reward system during the change. The use of the reward system is very
important during the change and the organization take it seriously because it
can increase the productivity of the organization as well as encourage and
motivate the employees to perform better and improve their working skills
because every employee knows best that if they will improve their workability
as well as perform better, then they can earn the incentives as well as bonuses
against the performances. This behavior of the organization is really very good
to increase productivity by reducing the cost.
The second
behavior of the organization is to giving response to change management. The
organization does respond to changing the new market segments, demands of the
customers as well as the advancements in the technology to survive. Although, the
familiar ways are preferred by the employees of making the change, doing the business
as well as adaptation complicated. The change can be managed by the companies
very effectively through taking a better understanding of such kind of behavior
of the company.
Describe five components that may be included as part
of a change management plan.
Request for change
The very first
step, which is very important for the change management plan is the request for
the change. In this step, the manager does place a request against the change to
the top management.
Impact analysis
It is the second
component of the change management and more significant to bring the change
within the company. In this step the managers with the help of other staff
members or the team members such as the other related departments, stated
brainstorming to measure the actual impact on the organization as well as try
to find the real reasons for the occurrence of the risks that can affect the
productivity and due to this risk, the managers are thinking to bring about the
change. So, a brief analysis is conducted to identify the impacts on the
organization.
Approve / Deny
After conducting
analysis as well as calculating the actual reasons and the effects on the
change, the analysis is given to the top management and the authorities that grant
permission to implement such change in the company, but if the company found
this change inappropriate, they can deny.
Implement change
After getting
approval, the managers give the green signal or free hand to the change drivers
and leader to implement such change into the company for bringing improvements
as well as increase the productivity of the company.
Review or reporting
After
implementation, the change drivers and the leaders can review the proposed
change and make the report for the faulty points as well as they are
responsible to report to the top management as well as to the key drivers of
the change.
Explain three reasons why individuals or groups within
an organization may resist change. Include at least one suggestion of how
resistance can be overcome for each of the areas you identify.
There are a number
of the possibilities or reasons for making the resistance into the change by the
individuals or the groups. The first reason to resist the change into the organization
by a person or group is the fear of the unknown. The reason is very common in
the industries because the employees think that if change comes or implemented
into the organization, the new staff or manager may be strict to them. The
second reason is the lack of competencies as well as the lack of skills. Some
employees resist because they are not well skillful as well as cannot perform
their jobs very well, so they resist changing because they have a fear that the
change can trace them. The third is the low trust of the organization as well
as the particular manager or the particular person. They don’t have believe in
them that the key drivers of the change cannot handle the change.
Discuss at least three barriers to organizational
change.
There are a
number of the possibilities or reasons for making the resistance into the
change by the individuals or the groups. The first reason to resist the change
into the organization by a person or group is the fear of the unknown. The
reason is very common in the industries because the employees think that if
change comes or implemented into the organization, the new staff or manager may
be strict to them. The second reason is the lack of competencies as well as the
lack of skills. Some employees resist because they are not well skillful as
well as cannot perform their jobs very well, so they resist changing because
they have a fear that the change can trace them. The third is the low trust of
the organization as well as the particular manager or the particular person.
They don’t have believe in them that the key drivers of the change cannot
handle the change.
Discuss at least two strategies to address barriers to
organizational change.
The first
strategy is to see every change in the company as a threat rather than an
opportunity. It is a very big as well as very effective and dangerous barrier
because it can make a number of hurdles into the company for bringing the
change.
The second strategy
is the lack of competencies, poor communication as well as the lack of skills.
Some employees resist because they are not well skillful as well as cannot
perform their jobs very well, so they resist changing because they have a fear
that the change can trace them.