It includes the various regions from which this study has been
conducted at where the questionnaires has been distributed to the consumers. The
data is collected from the consumers of the Almarai Company directly. The
questionnaire are sends to the consumers by using various social media channels
such as; Facebook, Imo, Instagram and What Sapp. The source that is used for
collecting the data are various social media channel and these has played a
good role in this study. This study has covered the geographical area of the
well broad area of the Kingdom of Saudi Arabia. For conducting this research study proper
permission has been taken from the respondents who are taken as sample.
Respondent’s
details of Al Marai among Saudi Arabia best
dairy brand build strategies for good reputation
Data
is collected by using the simple random sampling techniques. The normal
consumers of the Almarai Company are the sample of this study who are selected
to collecting the data. Data is collected from the 250
respondents from which only 213 respondents have filled the questionnaire in
order to providing their view about the reputation of the Almarai Company. All
of these respondents are selected randomly by suing the various electronic
social media sources of the Saudi Arabia. The respondents have enforced to fill
the questionnaire.
Research
instruments of Al Marai among Saudi Arabia best
dairy brand build strategies for good reputation
Self-administrated questionnaire is used as the
instruments of the study that is used to collect the information from different
respondents. The method of conducting the research is questionnaire which is
designed taking in consideration the learning aspect of the research scale from
strongly disagree to strongly agree. The questionnaire includes two main parts;
the one is the respondents with demographic profile and the second part of this
questionnaire is related to exploration of the constructs. The data from the
respondents is collected by the survey that was made electronically and send to
the participants through social media programs such as what’sapp and telegram.
The numerous other social media channels are utilized to conduct the particular
part of the research study.
Statically
tools of Al Marai among Saudi Arabia best
dairy brand build strategies for good reputation
SPSS
is used to analyzing the data. SPSS is the stastical packages for social
sciences that is used to analyzing the data. This is good software that is usually
used to analyze the data in good way. This accurate software because it could
overcome the risk of manipulation. The information is examines through the SPSS
software. This software is the suitable tool for analyzing, interpreting conducting
the outcomes of the research variables. It provides the good effects to measure
the relationship of the variables. It is good tool for generating tables and
graphs because it could overcome the risk of manipulation. By putting the data
in the software it shows the accuracy of the software that information can be
measured in good way with respect to measuring the quality of the data
Theoretical
Framework of Al Marai among Saudi Arabia best
dairy brand build strategies for good reputation
Independent Variables
Dependent Variable
Hypothesis and
conceptual frame work
H1:
Brand awareness has positive impacts on the reputation of the Almarai Company.
H0:
Brand awareness has not positive impacts on the reputation of the Almarai
Company.
H2:
There is the positive association among the Product Differentiation and
reputation of the Almarai Company.
H0:
There is not positive association among the Product Differentiation and
reputation of the Almarai Company.
H3:
Innovativeness has positive impacts on the reputation of the Almarai Company
H0:
Innovativeness has not positive impacts on the reputation of the Almarai
Company
Results
of Al Marai among Saudi Arabia best dairy brand build strategies for good
reputation
There
are two types of the analysis that are conducted in this study these are the
descriptive and inferential analysis. Descriptive analysis leads towards the
demographic profile of the respondents that are the age, gender, and education
level and employment status of the respondents. The inferential analysis are related
to effects and relationships of the variables. It includes regression and
correlation.
Descriptive
Analysis
Tables
Age
|
|
Frequency
|
Percent
|
Valid
Percent
|
Cumulative
Percent
|
Valid
|
18-24
|
65
|
30.2
|
30.5
|
30.5
|
25-34
|
59
|
27.4
|
27.7
|
58.2
|
35-44
|
59
|
27.4
|
27.7
|
85.9
|
45
or above
|
30
|
14.0
|
14.1
|
100.0
|
Total
|
213
|
99.1
|
100.0
|
|
Missing
|
System
|
2
|
.9
|
|
|
Total
|
215
|
100.0
|
|
|
Interpretation
The
first question of the questionnaire is explored in the above tables that is
related to the ages of the respondents who have participated in this study in
order to provide their ideas for the reputation of the Almarai Company and
their related variables. It is represented in the table that there are only 65
respondents from 213 who falls in the first age group that is 18-24 years old.
It is 30.5 % of the total respondents. The 59 respondents are of the 35-44
years old and these are the 27.4 % of the total respondents. The 59 respondents
are of the 25-34 years old and these are the 27.4 % of the total respondents. Only
30 respondents are above than 45 years old and these are the 14.1 % of the
total respondents. These statics shows that the frequency of the respondents is
almost same there is little difference among all of
these respondents.
Gender
|
|
Frequency
|
Percent
|
Valid
Percent
|
Cumulative
Percent
|
Valid
|
Male
|
138
|
82.8
|
83.6
|
83.6
|
Female
|
75
|
16.3
|
16.4
|
100.0
|
Total
|
213
|
99.1
|
100.0
|
|
Missing
|
System
|
2
|
.9
|
|
|
Total
|
215
|
100.0
|
|
|
Interpretation of Al Marai among Saudi Arabia best dairy brand build strategies for
good reputation
The genders of the respondents is the one of the most important questions
while conducting the research about any company or brands. The data for the
gender of the respondents is representing in above given table. It represents 138
respondents from the 213 respondents are male who have participated in this
study and these are the 64.7% of the total respondents. Meanwhile the female
are respondents are 75 and these are 35.21% of the total respondents. It shows
the female were more than the male respondents who have participated in this
study provides the views about the reputation of Almarai Company.
Educational
Level
|
|
Frequency
|
Percent
|
Valid
Percent
|
Cumulative
Percent
|
Valid
|
Bachelor
|
92
|
42.8
|
43.2
|
43.2
|
Masters
|
23
|
10.7
|
10.8
|
54.0
|
Others
|
94
|
42.8
|
43.2
|
97.2
|
PHD
|
4
|
1.8
|
1.8
|
100.0
|
Total
|
213
|
99.1
|
100.0
|
|
Missing
|
System
|
2
|
.9
|
|
|
Total
|
215
|
100.0
|
|
|
Interpretation of Al Marai among Saudi
Arabia best dairy brand build strategies for good reputation
Information about the educational level of the respondents is one of
the most important question that must be asked from the respondents in order to
know about their perspectives and suggestion related to the reputation of the
company. This table portrays that there are only 92 respondents who have bachelor
degree and participated in this research study and these are the 43.2% of the
total respondents. 23 respondents have master’s degree and participated in this
research study and these are the 10.84% of the total respondents. Only 04
respondents have PHD degree and participated in this research study and these
are the 1.88% of the total respondents. Only 94 respondents have other degree
and participated in this research study and these are the 43.2% of the total
respondents the percentages and statics portrays that the most of the
respondents of this study are educated persons and their views for the reputation
of the Almarai Company will be referred as the authentic.
Employment
status
|
|
Frequency
|
Percent
|
Valid
Percent
|
Cumulative
Percent
|
Valid
|
Private
officials
|
40
|
18.6
|
18.8
|
18.8
|
Government
officials
|
150
|
69.8
|
70.4
|
89.2
|
others
|
23
|
10.7
|
10.8
|
100.0
|
Total
|
213
|
99.1
|
100.0
|
|
Missing
|
System
|
2
|
.9
|
|
|
Total
|
215
|
100.0
|
|
|
Interpretation
While
the research is conducted about the reputation of the well-known company than
the employment status of the respondent’s matters a lot because of the person
is talking about the reputation of the firms than it is necessary to know that
who is he? These numbers represent that 40 respondents are private officials
who have participate in this study gave the view about the reputation of the
Almarai Company and this is the 18.6% of the total respondents. There are 150
respondents who are government officials who have participate in this study
gave the view about the reputation of the Almarai Company and this is the 70.4%
of the total respondents. It shows most of the customers of the Almarai
companies are the government’s officials. 23 respondents are belonged to
another profession who have participate in this study gave the view about the
reputation of the Almarai Company and this is the 10.8% of the total respondents.
This sows there are least numbers of the customers who have not private and
government jobs and linked with another profession.
Descriptive
Statistics
|
|
N
|
Minimum
|
Maximum
|
Mean
|
Std.
Deviation
|
Brand
awareness
|
213
|
2.00
|
5.00
|
4.4585
|
.57186
|
Product
Differentiation
|
213
|
2.00
|
5.00
|
4.3318
|
.64142
|
Innovativeness
|
213
|
2.00
|
5.00
|
4.4718
|
.62129
|
Firm
Reputation
|
213
|
2.50
|
5.00
|
4.2606
|
.74222
|
Valid
N (listwise)
|
213
|
|
|
|
|
Interpretation
The
analysis of the summary of statistical data of firm reputation (dependent
variable), brand awareness, product differentiation and innovativeness are
shown in above calculation. The calculation of statistical data includes the
total number of observation, the lower value of the data, the at most value of
the figure, center value of the calculations and the standard deviation value
of calculations. The aggregate number of the calculation is 213, and the lower
value of each variable is 2 and the at most value is 5. The average value of
brand awareness, product differentiation and innovativeness is almost same i.e.
4.3, 4.4 and 4.5 while firm reputation has a little bit small calculation
related to the comparison of the different variables. On other side, brand
awareness, product differentiation and innovativeness have maximum value of
standard deviation i.e. 0.55, 0.62 and 0.64 respectively. The value of standard
deviation of firm reputation is 0.748 respectively.
Inferential
analysis
Reliability and validity
Constructs
|
No Item
|
N
|
Cronbach's
Alpha
|
Brand
awareness,
|
3
|
213
|
0.537
|
Product
differentiation
|
3
|
213
|
0.779
|
Innovativeness
|
2
|
213
|
0.766
|
Firm
reputation
|
2
|
213
|
0.529
|
Interpretation
This
table represents the reliability and internal consistency of the data and it
also shows how much the information is valid and authentic for more examination
of the observation, the value exists in table, the Cronbach's Alpha is
considered as the scale set for measuring the validation of the information and
it means if the number of Cronbach's Alpha will be more than 0.7 which means
information is valid and consistent. The Cronbach's Alpha value for the brand
awareness is 0.537 it represents the data is weakly reliable for further
analysis and consistency is not occurs in this data. The value of the
Cronbach's Alpha for the product differentiation is 0.779 it shows that data is
moderately reliable and inconsistency is not occurring in this data. Seamed
like; The Cronbach's Alpha value for the firm reputations is 0.529 it
represents the data is weakly reliable for further analysis and consistency is
not occurs in this data. The value of the Cronbach's Alpha for the
innovativeness is 0.766 it shows that data is moderately reliable and
inconsistency is not occurring in this data.
Regression analysis
Model
Summary
|
Model
|
R
|
R
Square
|
Adjusted
R Square
|
Std.
Error of the Estimate
|
1
|
.611a
|
.374
|
.365
|
.59167
|
a.
Predictors: (Constant), Innovativeness, Brand awareness, Product Differentiation
|
ANOVAa
|
Model
|
Sum
of Squares
|
df
|
Mean
Square
|
F
|
Sig.
|
1
|
Regression
|
43.624
|
3
|
14.541
|
41.539
|
.000b
|
Residual
|
73.164
|
209
|
.350
|
|
|
Total
|
116.789
|
212
|
|
|
|
a.
Dependent Variable: Firm Reputation
|
b.
Predictors: (Constant), Innovativeness, Brand awareness, Product Differentiation
|
Coefficientsa
|
Model
|
Unstandardized
Coefficients
|
Standardized
Coefficients
|
t
|
Sig.
|
B
|
Std.
Error
|
Beta
|
1
|
(Constant)
|
.492
|
.342
|
|
1.441
|
.151
|
Brand
awareness
|
.501
|
.123
|
.386
|
4.084
|
.000
|
Product
Differentiation
|
.064
|
.115
|
.055
|
.555
|
.579
|
Innovativeness
|
.281
|
.090
|
.235
|
3.110
|
.002
|
a.
Dependent Variable: Firm Reputation
|
Interpretation
The regression analysis conducted to measure
the effects of the independents variables on the dependent variables as well as
this test provides the guide related to the positive and negative relationship
of the variables. The coefficients tables show that either the variables have
positive relationship or negative. The regression analysis is conducted by
using this equation
Y=a+bx1+bx2+bx3
In this equation;
Y= dependent variable: firm reputation
A= constant
B= beta
X= independent variables
Thus,
the positive values of the variable in the coefficient portrays that there is
positive relationship among independent and dependent variables. The values of
all of these variables as; Brand Awareness, Product Differentiation and
Innovativeness are; .501, .064 and .281. These positive values shows that there
is positive relation among Brand Awareness, Product Differentiation,
Innovativeness and firm reputation. The significance level of variables which
is less than 0.05 except product Differentiation. It means there is positive importance
between the variables of various kind. The table of the module summary
represents the effects of the independent variables on the dependent variables.
The value of adjusted r square is; 0.365
it shows due to the 1% changes in Brand Awareness, Product Differentiation,
Innovativeness the firm reputation will be change 36%. As shown in this study (Helm, 2011).
Correlation of Al Marai among Saudi Arabia best dairy
brand build strategies for good reputation
Correlations
|
|
Brand
awareness
|
Product
Differentiation
|
Innovativeness
|
Firm
Reputation
|
Brand
awareness
|
Pearson
Correlation
|
1
|
.808**
|
.627**
|
.578**
|
Sig.
(2-tailed)
|
|
.000
|
.000
|
.000
|
N
|
213
|
213
|
213
|
213
|
Product
Differentiation
|
Pearson
Correlation
|
.808**
|
1
|
.675**
|
.526**
|
Sig.
(2-tailed)
|
.000
|
|
.000
|
.000
|
N
|
213
|
213
|
213
|
213
|
Innovativeness
|
Pearson
Correlation
|
.627**
|
.675**
|
1
|
.515**
|
Sig.
(2-tailed)
|
.000
|
.000
|
|
.000
|
N
|
213
|
213
|
213
|
213
|
Firm
Reputation
|
Pearson
Correlation
|
.578**
|
.526**
|
.515**
|
1
|
Sig.
(2-tailed)
|
.000
|
.000
|
.000
|
|
N
|
213
|
213
|
213
|
213
|
**.
Correlation is significant at the 0.01 level (2-tailed).
|
Interpretation
The
correlation table shows that all of these variables are correlated with each
this study explains that by enhancing the strategies of the brand awareness,
product differentiation and innovation the firm reputation will be enhance
automatically. The significance level is less than 0.01 for all variables. It
means the reputation of Almarai Company can be enhanced by increasing the
strategy of the brand awareness, product differentiation and innovation as
depicted in the study of (Henard, 2010).
Graphs
Major Findings
It
has observed in this study and the various analysis that there is positive significant
relationship among Brand Awareness, Product Differentiation, Innovativeness and
the firm reputation of Almarai Company. Almarai Company improves their reputation
by focusing on Brand Awareness, Product Differentiation and Innovativeness. It is the good strategy in order to improve
the reputation of Almarai Company. The regression analysis shows the particular
effects of the independent variables on the dependent variable and the Almmarai
Company can improve its performance in good ways by considering its strategy.
The
correlation analysis shows that positive relationship of the variables which means
alternative hypothesis are accepted meanwhile the null hypothesis are rejected.
The rejection of the null hypothesis leads towards the positive relationship of
the variables. Level of the significance in the correlation tables is less than
for all variables as it is less than 0.01. It represents that there is positive
significant relationship among Brand Awareness, Product Differentiation,
Innovativeness and reputation of Almarai Company. The alternative hypothesis is
accepted and null hypothesis and rejected. As indicated in this study (Kalafatis, 2012).
Suggestions
This
study needs to conduct various implication for the policy making and
educational practices. It can be arguing that the opening access of the innovativeness
for the Almarai company would leads towards the achievements of the diversity
equity in terms of the product differentiation, innovativeness and brand
awareness in order to enhancing the reputation of the Alamarai company.
Meanwhile the other strategies of the related to the marketing and firm
reputation can also be adopt such as advertising, promotional strategies and
good quality most important for the reputation of Almarai company. In order enhance
the reputation of the company the Almarai Company must focus on the innovativeness,
product differentiation and brand awareness.
Conclusion
of Al Marai among Saudi Arabia best dairy brand build
strategies for good reputation
It
has been concluded that the Al Marai Company is the greatest companyin the
Saudi Arabia because it supplies the largest range of the dairy product in all
over the world. AL Marai is Green Pastures because it is an Arabic word. AL
Marai has strong vision, mission and its values. The vision of the Al Marai
explain that with superior beverage food and products, leading the chosen market
and become the preferred choice of the consumers among many competitors.
Through quality, company driving the growth of its product. Company follows the
quality and safety of food through commitment. To ensure the quality and food
safety of AL Marai products, the company follow the supply chain process and
determine all the pints start from the fed of production and its manufacturing,
Al Marai offer five major type of products to its customer that include dairy,
juices, bakery, poultry and infant nutrition. This study is conducted to establish
the new and innovative in order to attain the good reputation of the Almarai
Company. It has been observed in this study that there are three strategies
that can be adopted for enhancing the reputation of Almarai Company. These are
the Brand Awareness, Product Differentiation and Innovativeness. There is
positive significant relationship among Brand Awareness, Product
Differentiation, Innovativeness and firm reputation.
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