Table of Contents
Introduction 2
Main body 3
Workforce differentiation 3
The success of the workforce 3
Workforce culture and mindset 3
Workforce competencies 3
Workforce behaviors 3
Why we use differentiation workforce 4
Benefits of differentiation
workforce 4
Motivation 5
Motivation for others 5
Long term benefit 5
Loyalty increase 6
Increased performances 6
Competitive advantage 6
Fast rate of achievement 7
Challenges to workforce
differentiation 7
Perspective challenge 7
Metric challenges 7
Execution challenge 7
How it can be developed 8
The strategy of execution derived
by workforce differentiation 8
Conclusion 9
References 10
Differentiated Workforce
Introduction of Differentiated Workforce
In that developing world, businesses are in continuous
progress and employees are considered as an important factor in the progress of
organizations because goals and objectives are only accomplished by effective
working of employees. They are also valued by many of the companies for their
efficient performances. But not all of the companies do that as they do not
appreciate more to those workers who are mainly responsible behind the success
and they are often treated same as the other workers with less work or a little
bit more from their duty (Huselid & Becker,
2011).
Employees need motivation and incentives for their extra performance that is
sometimes unintentionally driving away by most of the organizations because
they do not distinguish between employees with high performances and the other
with the average production and less benefit to the company. The differentiated
workforce is a business strategy that is used by a company to make difference
between employees according to their efficiency of performances. The value of
employees is loved by this strategy and it also leads to increase unequaled
success of an organization.
Significance of a position in an organization is utilized by
a differentiation workforce strategy that leads to determination of allocation
of other resources and performances that are assigned to employees. Every
employee is performing different duties according to its capability even
employees with the same responsibility can have different levels of performance
because of different levels of loyalty and motivation for success of company (McDonnell
& Anthony, 2011).
Extra performance of these employees leads to fast success of the company so it
is important to spend extra effort on defining job duties.
Main body of Differentiated
Workforce
Workforce differentiation of
Differentiated Workforce
It is a strategy and a process of a company according to
which individual employees are identified and rewarded according to the different
levels of their performances and potential for development of business with the
level of its impact on business. This is an important strategy to get long term
benefits for the company (Becker, E., &
Beatty, 2009).
Actual impacts of performances of employees on company are required to be
identified by managers to achieve workforce differentiation and these are:
The success of the workforce of
Differentiated Workforce
These are cultures of an organization, behaviors, and
competencies that leads an organization to drive operational, financial and
customer strategies that can increase success of an organization in more
effective way.
Workforce culture and mindset of
Differentiated Workforce
Employee behaviors are shaped by cultures and employee
behaviors also lead to change culture accordingly. The culture of an
organization is having impact on the success of business that can be measured
and accessed in terms of financial profit of the organization (Xiaolang
& Hongli, 2015).
Workforce competencies of
Differentiated Workforce
Knowledge of the employees and their skills and abilities
are expressed by level of competency in the organization. The competency level
for every employee can be identified and analyzed.
Workforce behaviors of
Differentiated Workforce
There must be a consistent way of behavior among leaders of
the company and its employees for execution of the strategy. The behavior of
employees and level of relationship among employees and leaders can be analyzed
and measured to assure working of them according to strategy suggestions and
standards.
Why we use differentiation workforce
Differentiation workforce strategy is important for an
organization to analyze its significant employees that are working potentially
for the success of the company. It has been analyzed that the business that
does not consider differentiation workforce strategy is not working properly
because its employees are not motivated by giving rewards on their performances
that create a problem in the development way. Internally diverse workforce strategies can
lead to use strategies in different ways as different departments of the
organization can use different strategies (Stirpe & Revilla,
2014).
This strategy is used to provide optimistic and long term benefits to the
company. The other strategy named as employer of choice strategy is also not the
best strategy and can only be helpful when right employees are attached to
business and the wrong ones are doing other works.
However, the differentiation workforce strategy is analyzing
employees according to their high and low performances that have been proved
effective for the company. Businesses can underperform if level of performance
is not analyzed properly as it can let to leave employees doing their high
level of performance beyond their duties. It is providing strategic advantages
to the company and can lead to increase overall performance of the company
Benefits of differentiation workforce
It is getting difficult to get a higher position among other
competitive companies and to get more customers in the target market because of
the increase of competition in similar product formation. In that situation,
differentiation strategies are helping companies by conveying messages to their
customers that they are getting best possible products by them that can
accomplish their requirements (SHAN, Yu-hong, &
KE, 2015).
Workforce differentiation strategy is applied to get more success by its long
term benefits and these advantages are discussed as:
Motivation of Differentiated
Workforce
Employees are the foremost priority of any organization that
is working deliberately to accomplish set goals and objectives of an
organization. They are most prioritized by many of the companies. Different
employees work according to their knowledge, skills, and capability that leads
to success of company in different ways (Skudiene &
Auruskeviciene, 2012).
When performance of employees is analyzed under workforce differentiation and
they are rewarded according to their level of performance, they get motivated
to do more work in better way. In case if they are not differentiated and not
appreciated, it can lead to decrease in their capabilities because of providing
no difference from other employees working at average rates. Motivation can
increase their existing capabilities that can increase their strength to
perform better.
Motivation for others of
Differentiated Workforce
Rewarding is an efficient system but on a fair basis. With
the differentiated workforce, employees are provided by rewards for their
motivation according to the level of performance. It differentiates them from
other employees that are working average or below average. This reward system
also motivates them to do extra for company and they are also get motivated as
they also wish to nominate for performing better and more than their
responsibilities (Zhou & Liu, 2012).
Long term benefit of
Differentiated Workforce
Differentiating employees according to their level of work
provide long term benefits to the company as it leads to increase in profitability
rate that leads to getting high economic position. This culture of differentiation
has positive and long term impact on other employees and increase income level
of company.
Loyalty increase of
Differentiated Workforce
The workforce differentiation strategy leads to increase in
loyalty of its employees as well as its customers. Because of providing value
to employees on their high-level performances they get more loyal to the
company and their high level of production also leads to production according
to requirements of customers that accomplish their satisfaction (Skudiene
& Auruskeviciene, 2012). This factor is also providing
competitive edge to the company because of satisfactory employees and satisfied
customers that lead to increase their profitability rate at continuous level.
Increased performances of
Differentiated Workforce
Employees working in an organization can continue to work
with the same level of responsibilities that are assigned to it if there is no
source of motivation but once they get motivated for their extra level of
performance from their responsibility, they can increase their performances on
continuous basis to get more and more rewards as appreciation to provide the
energy to do better for the company. The overall performance of all employees
can also be increased by it as they also get motivated by one employee and
overall performance of the company is increased.
Competitive advantage of
Differentiated Workforce
Better performance of employees by providing them rewards on
basis of their increased level of work make the image of the company and
provide competitive advantage as because of its skilled employees and increased
performance rate, they get a competitive edge in comparison to other companies
manufacturing the same product in the targeted market (Zhou & Liu, 2012). This can lead to
success at faster rate as compared to other companies in the target market.
Fast rate of achievement of
Differentiated Workforce
There are set goals and objectives of a company with the set
time for their process and accomplishment but with the strategy of workforce
differentiation, it has been analyzed that goals can be achieved in shorter
period of time because employees know that they can get rewards when they
perform better and faster than other employees that lead to success of goals in
shorter period of time and provide increased rate of profit to the company (Stirpe
& Revilla, 2014).
Employees would not work faster and more efficiently if they know they would be
treated the same as the other employees with average work efficiency rate that
could lead to underperformance of the organization.
Challenges to workforce
differentiation
Perspective challenge of
Differentiated Workforce
Managers are required to think about the shift of their
workforce as they are required to apply minimum cost with the use of primary
resources to develop the organization and for the creation of the image of the
company.
Metric challenges of
Differentiated Workforce
It is required by managers to develop metrics that can help
and assess the execution of workforce differentiation strategy. It is required
by the human resource department and managers that there must be focus on
workforce distribution with the focus on functions of human resource management
(Huselid & Becker,
2011).
Their main focus must not be only functions of development of company but the
development of employees as well so company can progress in more effective way.
Execution challenge of
Differentiated Workforce
Managers are involved in it that uses workforce data so the quality
of decision can be improved to get success in business.
There is an unmentioned challenge that is related to the right
competencies in the leadership and staff of human resource so different
strategies can be accomplished in different ways. Effective leadership and HR
team with skills and effective business strategies must exist and it is also
important for development of differentiation workforce strategy (Xiaolang
& Hongli, 2015).
There is need to develop these strategies so company can develop in more
progressive way and can accomplish with all of the effectiveness strong
assistance at professional level is must require for efficient level of
development.
How it can be developed
The strategy of execution derived by
workforce differentiation of Differentiated Workforce
There is a need for three strategies so workforce
differentiation strategy can be established and can provide success to the
company in many ways. This strategy is required to establish profitability rate
of the company and increase competitive image of the organization. These
strategies are:
Business strategy
A workforce strategy
HR strategy
Skilled employees according to the requirement of the
company can only be accessed when there is high reward for performance of
employees. Applicants with fewer skills are discouraged to apply because they
know high punishment levels for not performing well for the organization (Xiaolang
& Hongli, 2015).
In that case only employees with high professional skills and employees of
choice are attracted to the company that is helpful for the organization and
only smarter employees are courage to apply for the position in company. The
gems are found by the former through investing time and sources and in return
they will make your recruitment and efforts more productive and valuable. The
effective outcomes that can avail are:
Execution of business strategy improves.
The value of shareholders is increased.
Strategic workforce issues are followed by strategic
managers as they notice all of the financial issues.
Workforce investments are determined by line and human
resource managers that are important to focus instead of noticing the latest
fad.
Investment in the workforce is targeted where there is
requirement to have effective results.
All of the HR processes will be under strategic focus and
they are not efficiently focused at the administrative level.
Strategic contribution towards the establishment of
workforce will be effectively measured and noticed that can effectively
contribute to success of the company.
Conclusion of Differentiated
Workforce
Workforce differentiation strategy is an effective strategy
that is helping an organization to differentiate employees according to their
level of performances and they are rewarded according to their level of
performance that is beyond their jobs and responsibilities that are suggested
to employees. It not only motivates them to do effective work at greater rates
but also provide long term benefits to company as it provides effective level
of increased profitability. It also provides motivation for other employees to
do better for the company. Employees are provided with incentives that can
provide the extra level of motivation for their success as it can develop level
of confidence. It can be concluded that it is an important strategy to attract
skilled workers as company has increased level of competitive image that is
attracting more skilled customers. The entire situation is tackled in strategic
way by workforce differentiation that is helpful for the company to take things
in manner.
References of Differentiated
Workforce
Becker,
E., B., & Beatty, M. A. (2009). The differentiated workforce: Translating
talent into strategic impact. Harvard Business Press.
Huselid, & Becker, M. A. (2011). Bridging Micro and
Macro Domains: Workforce Differentiation and Strategic Human Resource
Management. Journals of Management , 421-428.
McDonnell, & Anthony. (2011). Still fighting the “war
for talent”? Bridging the science versus practice gap. Journal of Business
and Psychology, 169-173.
SHAN, Yu-hong, & KE, F. Z.-l. (2015). Spatial and
temporal variability in efficiency of arable land usage and differentiated
regulation of agricultural workforce in Hubei province. Journal of Applied
Sciences, 8.
Skudiene, & Auruskeviciene, V. a. (2012). The
contribution of corporate social responsibility to internal employee
motivation. Baltic journal of management, 49-67.
Stirpe, L., & Revilla, J. B. (2014, July ). Differentiating
the workforce: The performance effects of using contingent labor in a context
of high-performance work systems. Retrieved November 2019, from researchgate:
https://www.researchgate.net/publication/262193991_Differentiating_the_workforce_The_performance_effects_of_using_contingent_labor_in_a_context_of_high-performance_work_systems
Xiaolang, L., & Hongli, L. S. (2015, September ). Workforce
Differentiation and Human Resource Management Practices: An Exploratory
Research in China. Retrieved November 2019, from researchgate :
https://www.researchgate.net/publication/292388962_Workforce_Differentiation_and_Human_Resource_Management_Practices_An_Exploratory_Research_in_China
Zhou, & Liu, Y. Z. (2012). A hybridism model of
differentiated human resource management effectiveness in Chinese context. Human
Resource Management Review, 208-219.