Introduction of
Technological era and the implementation of (Enterprise Resource Planning) ERP
ERP (Enterprise asset arranging)
is fundamentally a framework or the product that better helps the associations
for the administration along with the integration of the predefined &
strategic goals and objectives of the business. The ERP frameworks are critical
for the associations since they furnish the associations with the single
frameworks for the administration of different procedures of the firms.
The significant integration that
may occur by utilizing the ERP framework incorporates the acquisition of the
stock, the vital arranging, advertising of the items, sales and limited time
methodologies, monetary administration alongside the administration of the
human asset and the other hierarchical resources. Throughout the years, these
frameworks have developed to the conceivable degree so as to encourage the mix
of the business forms. They additionally give the clients remote access. An ERP
framework is if not actualized by an association, at that point it will, in
general, make that ERP framework inadequate through the inefficiency of the
system (Investopedia, 2019).
Figure: ERP system
Features of change management in the context of an organization who is
intending to implement the ERP system:
The main thing which is steady in
this world is the change. Nothing is void from it. It tends to be the situation
of the individual's life or an association where procedures should be defined
with respect to the change. The change is if having positive consequences, at
that point it should be acknowledged so as to give the firm positive results. On
the other hand, the change is if having the negative outcomes, at that point it
should be waved off. The noteworthy highlights of the management of the change are
as given:
·
It is about basic leadership so as to receive a systematic
methodology alongside the thought of the human side.
·
It will, in general, decide the long term responsibility
of the higher specialists.
·
The pioneer's association is compulsory for each
progression of change management.
·
The responsibility for key players is better
guaranteed through the approaches to change management.
·
The correspondence is made increasingly obvious
and normal by utilizing an effective & efficient medium.
·
The importance of the corporate culture is
better recognized.
·
The preliminary advances are taken to better
tackle the change.
·
The representatives who are influenced because
of progress are better upheld by the firm (valtech, 2019).
Determination for the reasons why it is mandatory to manage the change
for the implementation of the ERP systems:
Change management is perceived to
be fundamental for the usage of ERP on the grounds that it requires the
organizations to streamline along with redesigning the business forms. When the
Enterprise Resource planning is being actualized for the business entity then
the firm is committed to contemplating the change management. Both the business
procedures and the representative's duties are changed because of the usage of
the ERP frameworks. One thing in such a manner is the considerable management of
the progressions since this is the main key to get the advantages through the execution
of the ERP frameworks (varnaaz, 2019).
When the ERP frameworks are
executed at that point change management gets significance for the firm. The
ERP frameworks will, in general, show the gigantic obligations alongside the
potential. In spite of the fact that the execution of ERP is earth-shattering
choice yet the benefits and the advantages that can be accomplished from these
frameworks are going to provide the long term benefits. The execution of these
frameworks can all the more likely be overseen by having regard for the change
management. The change management will oversee both the assets and the business
progressions. When overseen then these progressions are incorporated to the
recently executed ERP frameworks so as to get the positive results. These
positive outcomes better help to achieve the organizational goals and the objectives
(ctnd, 2019).
According to the research study, ERP system failure in
the implementation of a project is directly influential for the overall
outcomes. However, researchers studied that ERP system could be made effective
in the organization and risk, cost, or time related goals could be accomplished
easily just by the appropriate selection of software fit. A major reason behind
ERP implementation failure is poor communication system. Project management
should have to confirm an effective communication system in the project team to
ensure the right implementation of ERP. Thus to address change management
related projects managerial team should have to ensure availability of all
required systems and strategies which can make ERP implementation effective and
right. Moreover, at the same time management should also avoid such strategies
and practices which can have the potential to fail ERP implementation (Kohansal, 2019).
An identification of why people in organizations tend to oppose the
change:
Following are the fundamental
reasons that make the individuals oppose the change:
·
The representatives may have the dread for the
activity uncertainty or the loss of the current employment.
·
The remunerating arrangement of the association
may be adjusted inadequately.
·
The workers may get the dread for the execution
of obscure.
·
The trouble level may ascend because of the
weight from the companions.
·
The level of trust may get feeble. It might
offer ascent to the atmosphere of the question.
·
The change may offer ascent to the legislative
issues in the association.
·
The workers may have the dread for the
misfortune or the disappointment.
·
The authoritative usage approach may be flawed.
·
Sometimes employees consider that change and ERP implementation should
be made at the right moment to take benefit. However, when managers plan for
change and implementation of ERP system then they oppose this change because
they consider it an inappropriate time to implement ERP and change plan in the
project.
Strategies to overcome the employee's resistance to ERP implementation
and change management:
In order to defeat the
obstruction for the change the below-given techniques can be contemplated:
·
The higher administration ought to impart to the
representatives in regards to the change before it happens.
·
Exhibit your assurance for the change.
·
The proper guidelines and the rules should be
shared which are related to the change.
·
Through an increase in the knowledge of employees project management
can reduce resistance to change. For instance, training sessions and meeting
can be organized to communicate the possible impact of ERP implementation to
convince them and control their resistance for change.
Basic modules of Technological era and the implementation of
(Enterprise Resource Planning) ERP
For any organization, the implementation of
the ERP system is crucial because it helps the firms in effective control and
the management of the business processes. The information which is available in
an ERP system can better be scanned in order to make the strategic decision
regarding the organizational goals & the objectives.
In order to provide ERP solutions either the
traditional one or the Cloud-based ERP systems, there exist different vendors and
the suppliers in the market place. An ERP is formed through the integration of
various sub-modules which collectively make the entire ERP system. In an ERP
the basic modules are as given:
·
Inventory: It is about maintaining the stock
in/ stock out of the firm. It can be related to both the sale and the purchase
of the stock. Thus ERP
system is required to be implemented in the organization to meet these
requirements of inventory management.
·
Purchase: the purchase for the material,
machinery and other items for business are recorded to purchase module of the
ERP system. Failure of
purchase-related ERP system can bring a negative impact on overall business
operations of the company as without right and successful implementation of ERP
system project management cannot record details of purchases and operational
planning will influence.
·
Sales & marketing: The details related to
the firm’s promotional campaigns and the sales of the product are part of this
sub-module. Failure of
sales and marketing related ERP system will make it difficult for the managerial
staff members to collect, maintain, analyze, and forecast sales and marketing
related expenses, revenue, and activities.
·
Human Resource: This sub-module of the ERP
system is helpful in the management of human resources. The information which
is a part of this sub-module is all about the employee's job performance, their
attendance, working hours, salary & bonuses, rewards & the compensations
along with the job leaves and the encashment for the same. The other parameters
which can be included in this sub-module may include the travelling expense
etc.
·
Accounting & Finance: This sub-module is
responsible to maintain the record for the firm’s sales & the purchases
along with the other expenses & the revenues etc. It better helps the firm
to know the firm’s growth rate along with the profits or the losses for a
specified tenure.
·
CRM (Customer Relationship Management): The
customers are the king. It is mandatory to maintain their records. It better
helps to get an insight of the loyal customers.
·
SCM (Supply chain management): This module
maintains the data for the product from the production towards the flow of
product to the final consumer.
·
Production/ Engineering: For manufacturing
firms, this module plays a significant role. It is all about to maintain the
information about the production/ engineering (esds, 2019).
Figure: Basic modules of the ERP system
Summary of Technological era
and the implementation of (Enterprise Resource Planning) ERP
In today's era of technology,
every organization is in the need for having a system that can better help a
firm in the integration of the business processes. This is done by making use
of the ERP system. An ERP (Enterprise asset arranging) is fundamentally a
framework or the product that better helps the associations for the
administration along with the integration of the predefined & strategic
goals and objectives of the business. The significant integration that may
occur by utilizing the ERP framework incorporates the acquisition of the stock,
the vital arranging, advertising of the items, sales and limited time
methodologies, monetary administration alongside the administration of the
human asset and the other hierarchical resources.
The main thing which is steady in
this world is the change. The change is if having positive consequences, at
that point it should be acknowledged so as to give the firm positive results.
On the other hand, the change is if having the negative outcomes, at that point
it should be waved off. The employees may resist the specified change that is
going to incur in the organization. the main reasons behind it may relate to
the job security of the employees. These insecurities need to be mitigated by
having conversations with the employees. Also, by exhibiting the assurance for
the change.
References of Technological
era and the implementation of (Enterprise Resource Planning) ERP
ctnd. (2019). How change management benefits your
ERP implementation. Retrieved from
https://www.ctnd.com/organizational-change-management-benefits-erp-implementation/
esds. (2019). Basic modules of ERP
system. Retrieved from https://www.esds.co.in/blog/basic-modules-of-erp-system/#sthash.B3F2Q90W.dpbs
investopedia. (2019). Enterprise
Resource Planning. Retrieved from
https://www.investopedia.com/terms/e/erp.asp
Kohansal,
M. A. (2019). LESSONS FROM FAILURE ERP IMPLEMENTATIONS. Conference: NOKOBIT
2019, 1-16.
valtech. (2019). The 8 key features of
the successful change management strategy. Retrieved from
https://www.valtech.com/insights/the-8-key-features-of-a-successful-change-management-strategy/
varnaaz. (2019). Significance of
Change management in ERP implementation. Retrieved from
https://www.varnaaz.com/significance-of-change-management-in-erp-implementation/