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Report on Intercultural interview analysis

Category: Human Resource Management Paper Type: Report Writing Reference: APA Words: 2650

Introduction of Intercultural interview analysis

Intercultural communication is a study of different cultural and social groups. The main purpose of intercultural communication is to identify cultural differences between two countries that are Saudi Arabia and Sweden. The intercultural communication enables to understand the cultural mediated communication phenomena. The culture-specific focuses are identified in this communication between three students of Saudi Arabia and one student of Sweden. In the present analysis of the interview, the culture general and other commodities of both cultures are considered. Cultural communication is carried out between two different cultural and social groups about their daily lifestyle. The interview questions related to many factors such as living, family normally standards, body language, facial expression, eye contact, formalities, time orientation and tolerance between both cultures. The major purpose to carry out the analysis is to identify how culture influence people behaviour.  The report considers cultural values, behavioural impact, and way of communication between two people. Some similarities and differences between values and behaviours are also considered that provided a distinct difference between both cultures.

Background of Lehab of Intercultural interview analysis

The interview questions were asked to a Swedish guy named Lahab. He was born and grew up in Sudan. He has worked in shipping for two years after obtaining a Bachelor of Science. Afterwards, he got a PhD in sociology and worked at Miami University for sixteen years. Presently, he is working in the United Arab Emirates and it is the first time he has worked outside his country for a long period. However, he has worked in different regions in the united states and visited other parts of the world. For example, he was an exchange student in Germany and a visiting professor in turkey. Therefore, he has interacted with different cultures around the world. 

Interview analysis

1.      Gestures of Intercultural interview analysis

There are two types of intercultural communication that include nonverbal communication and verbal communication. The present report includes verbal and nonverbal communication. The non-verbal communication includes facial expression, body movement, eye-contact, hand movement, use of objects and clothing. The emphasis of the study is on the importance of intercultural differences and to find possible differences between both cultures.  The group members asking questions to Swedish interviewee demonstrated Arabian politeness in their attitude and the way of communication was functional with their expression, dignified way and humble way (Gudykunst, 2003).

The interview was carried out in two in the interview predefined questions asked sessions and different questions related to daily lifestyle and cultural values were asked to Sweden interviewee. In the present interview, predefined questions asked for lehab from Sweden. The first question was related to calling people from other side and how gesture make it simple as well as understandable for calling the people from some distance (Malm, Björkman, & Johansen, 2011).  The respondent disliked this method of calling others because according to him this way of calling people by having gestures disrespect others. Connecting the way of calling others, the second question was related to phrases used by Swedish people to call others. It is observed that both cultures are different in calling others and in the way of phrases used. The way of referring to each other is also different in both cultures. The way of calling "come here" is also different in both cultures. The first session ended on verbal communication and explored the way in which people communicate with each other. The foster teamwork is observed in the group members asking questions about cultural differences.

Body movements of Intercultural interview analysis

The second session was a formal interview about lifestyle and cultures. The whole session was recorded therefore it becomes easy to analyses the whole interview. The questions were mainly related to the observance of Swedish about cultural differences in their country and his country. The body language and body gesture can be referred to as nonverbal signals that are used during communication (Yusuf, Zulkifli, Rashid, & Kamil, 2014). Body language can be translated into intentions and feelings. The primary method of having analysis regarding body language include posture, hand gestures, and facial expression. The negative body language includes folded arms and cross finger hand. Body language also demonstrates the interest of per cent in the communication and define clues that either the person is having communication intentional and unintentional. It is analyzed that demonstrating the things with hand to make it understandable is a confident way of communication. 95% of human communication is demonstrated by authentic body language (Azahari, Ason, Damit, & Hamid, 2019). The active body movement was showed by Swedish respondent as he was confident during the interview and discussion about cross cultural differences. Lehab participated actively and used gestures and hand movements during the discussion. Lehab kept eye contact during the whole interview. On the contrary, the group members having interview were facing language barriers. They kept their hands closed even while describing their gestures and way of calling others.  The interview panel failed in having eye contact with Lehab. The member was continuously playing with the hands and nose that shows he did not want to speak and do not feel comfortable with the person. Maybe the panel was a little bit nervous.  According to statistical analysis crossing arms define many things but one of the most observed reports shows crossing the arms on their chest during the interview shows defensive and insecure feeling (Amouri & O'Neill, 2011). Nail biting, tapping the fingers on the table, and placing the fingers together during the interview also demonstrate ill behaviour. The member of the interview panel in the second session kept these non-confident ways of communication. Reports demonstrate that nail-biting shows nervousness and insecurity. Hands playing with nose and cheeks shows lost in thought. Tapping the hands and fingers together shows growing impatient and tired of waiting. However, all the members of the discussion tried their best to have fluent and smooth communication (Sayani & Moonesar, 2015). The interview is another way to find differences and similarities between the cultures of united Arab emirates and Sweden.  The dominating attitude of Swedish Lehab over the interview panel of united Arab emirates is observed during the whole second session.

Facial expressions of Intercultural interview analysis

The facial expression is another way to convey countless emotions during the interview. Some of the common facial expressions include happiness, sadness, anger and fairness. In the present interview, courteous behaviour is observed by members of the interview panel. Facial expression is a nonverbal communication behaviour that reflects human mood and attitude. One of the important principle modes of nonverbal communication provides emotional and social message during the interview (Gjylbegaj & Jararaa, 2017).

Observation of silence

In an interview, silence is a valuable tool for interviewer if it is used correctly. If the period of silence increases, it develops pressure on both the candidate and interview. The interview was fluent with continuous questions without having long pauses and silence. It shows that interviewer and interviewee both are highly interested in analyses the cultural differences between two cultures (Azahari, Ason, Damit, & Hamid, 2019). The predefined questions were asked in the interview therefore it did not take so long to fabricate the further questions.  In order to analyses the cultural differences on the basis of dresses there was a neglected sub question regarding other cultural dresses merged in the Swedish culture (Yusuf, Zulkifli, Rashid, & Kamil, 2014). The most positive part of the interview is that interviewers did not deny any answer of Lehab and they did not demoralize interviewee.

Space of Intercultural interview analysis

The main concern of this final project interview is to discuss intercultural communication and identify the similarities and dissimilarities between the cultures of Sweden and the United Arab Emirates.  The participants in this interview and discussion are Hamad Alshehhi, Bader Khalid and Sultan Alshehhi. Director of the interview was Dr Glenda El Gamal. Everything was organized in the best appropriative way. There was enough space for sitting and holding the interview. The interview location was comfortable for both parties (Azahari, Ason, Damit, & Hamid, 2019)

Formality of Intercultural interview analysis

It was a slightly informal interview that was more inclined towards the discussion between. Swedish culture and culture of the United Arab Emirates. All the interview questions related to the culture provide authentic information about similarities and differences of two cultures.

Time orientation of Intercultural interview analysis

The whole interview was carried out in 10 minutes. The time was enough to get a difference between their cultures and how they both cultures are similar at different bases (Yusuf, Zulkifli, Rashid, & Kamil, 2014). The predefined questions cost, and a checklist was used in the interview to confirm all the questions have been asked. The question mainly identifies conceive information. The sole focus of the interview was towards the cultural difference’s divisions.

Comparison of dr. Glen’s culture and Arab culture

The discussion started with formal information about the interviewee. The initial questions were the name and place of birth. The main components in cross cultural communication are believed, customs, cultural business, language connotations, language differences, low context nonverbal differences, and power differences that can affect cultural communication. Some of the Other considerations that impact cross cultural communication are racial identity, gender roles in the society, culture identity, social classes, and individual personalities (Azahari, Ason, Damit, & Hamid, 2019). The discussion shows that all of them have basic knowledge of cultural backgrounds of each other and they maintained personal touch during the discussion. Different strategies of effective cross-cultural communication were considered in this discussion and participants showed working on it. These important cross-cultural communication strategies include maintenance of etiquettes during discussion, communication skills, avoiding slang language, speaking slowly, taking turns to talk without crossing each other, and keeping a smile on the face during the discussion (Yusuf, Zulkifli, Rashid, & Kamil, 2014).  All the interview questions are written before the discussion, so the interviewers avoid it closed questions. The communication between all the members identify the different sets of values, Business Ethics, important decoration and behaviour it is culture, and they all showed genuine respect for each other cultural mores.  Questions in the discussion related to food and cultural values were considered to identify the difference between UAE and Swedish culture. The interviewers demonstrated a natural tendency of looking for other cultures by using their lenses (Amouri & O'Neill, 2011). The asked questions about language and greetings to identify the cultural differences between both countries when meeting each other. The language barriers were also identified in this way. The communication system of the culture workers was also considered in this way. The question regarding dressing and clothing identified stereotyping lenses used by interviewers. They asked about the difference between dressing code in Sweden and the UAE. The geographical distances were considered along with the religious belief of the society and traditions.  The clothing style of both countries somehow similar the only difference is having buttons on the front and backside (Yusuf, Zulkifli, Rashid, & Kamil, 2014). The discussion was mainly focused on one area that is the culture of Sweden, but they did not mention differences between both cultures and how they are similar to each other. Lehab clarified about stereotyping in their dresses during the discussion. Another important question was related to recreation time. The question was " what do people do for recreation?". After that, they asked about wedding ceremonies and how people enjoy wedding ceremonies. There are different types of dances, but a particular dance is associated with wedding ceremonies. The wedding celebrations in Sweden last for weeks while on the other hand, UAE focus on the simple wedding ceremonies. Sweden is composed of different cultures and religion (Gjylbegaj & Jararaa, 2017).  According to Lehar the cultural values and culture of Sweden and Arab are different from each other. He mentioned that Arab culture is a big culture and some aspects of culture are similar between both countries.  The similar values between both countries include language and religion.

The questions are considered in the description and identify the similarities. Another question was related to greeting each other at the meeting. There are different ways to greet each other in Sudan such as shaking hands, hugs and tapping the shoulder of each other. Swedish people like to celebrate events and holidays. They like to celebrate things very often (Yusuf, Zulkifli, Rashid, & Kamil, 2014). The celebration of the Muslim festival Eid is different for both cultures.  On Eid festival, after prayer the people in Sudan and meet each other, greet others, and have breakfast together with their families. In Sudan, everyone like children is supposed to listen to their parents and elder family members. This is another similarity between Sweden and Arab culture that is giving respect to their parents and listening to them very carefully. Both Arab and Swedish culture is a masculine culture in which male members of society dominate the female members. One of the big differences between both cultures are working criteria for women. In Sweden women are allowed to work in different frames and driving is also allowed. The only country in this world that prohibit women from driving is Arab.  They fail in providing any sufficient evidence about the restriction of women from driving. The religion of Arabs allows women to drive while the culture of Arab is against it (Azahari, Ason, Damit, & Hamid, 2019). Swedish Muslims also allow women to drive and work. In Sweden, women can work anywhere and they can also drive. There will be no effect on the culture of Sweden as no one will hate this. The question regarding how people of Sweden do obligation to each other is an important and interesting question to analyses the culture of Sweden. The answer to this question makes a remarkable difference between the two cultures. In Sweden, people take applications very seriously (Yusuf, Zulkifli, Rashid, & Kamil, 2014). The workers and students fulfil their obligations and Never put their work on others. The people in Sweden are really connected with each other if someone dies the other people go to their families to consolidate and to make the process easy for them (Azahari, Ason, Damit, & Hamid, 2019).

Conclusion of Intercultural interview analysis

The distinct differences are observed in this analysis. Religion and language are the same for both countries. But the differences are cultural rights for the women to work and difference in clothing style. Swedish people are connected and they celebrate the minor and major cause of their life.

References of Intercultural interview analysis

Amouri, S. E., & O'Neill, S. (2011). Supporting cross-cultural communication and culturally competent care in the linguistically and culturally diverse hospital settings of UAE. Contemporary nurse: a journal for the Australian nursing profession, 39(02), 240-55.

Azahari, L., Ason, M. L., Damit, N. J., & Hamid, N. F. (2019). A Comparative Case Analysis on Cross Cultural Management: A Study on Africa and Brunei Cultures. Journal of islamic, social, econmomics and development, 04(23), 114-126.

Gjylbegaj, V., & Jararaa, O. (2017). COMMUNICATION IN THE MULTICULTURAL BUSINESS CONTEXT: UAE. COMMUNICATION, 05(03), 01-10.

Gudykunst, W. B. (2003). Cross-Cultural and Intercultural Communication. SAGE.

Malm, A., Björkman, M., & Johansen, K. (2011). Cross-cultural communication challenges within international transfer of aircraft production. 15th International Conference on Computer Supported Cooperative Work in Design, 01(01), 08-11.

Sayani, M., & Moonesar, I. A. (2015). Cross-Cultural Management in the Middle East. Cross-Cultural Management in the Middle East Case Study, 01(10), 01-10.

Yusuf, B. N., Zulkifli, Z., Rashid, I. M., & Kamil, S. (2014). A Study on Barriers of Cross-Cultural Communication in Electronic Based Companies. The international journal of soical sciences, 27(01), 01-10.

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