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Report on Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

Category: Business Communication Paper Type: Report Writing Reference: APA Words: 3100

Contents

Introduction of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

The main Since the four million years human beings have a relationship with each other by communicating. In another case, the culture birth is estimated and the figures are calculated as the birth of the culture was occurs around 35000 years ago.  Now a day, communications well as culture both are changed considerably. It has become interdependent for one another. In the straight forward words, it can be said that the communication of the region is interlinked with the culture of the country and region. Hence; there is the deep impact of our culture on our thoughts and the human thoughts build according to its culture.  Yet there are distinct aspects of each culture and human thoughts are changed according to that culture. Even human thoughts developed along with the perceptions and cultures of human beings (Carbaugh, 2013).

Due to intercultural communication, various kinds of disorders and conflicts can raise and this intercultural communication can be the cause of the various issues in society. There three most important and major issues that are considered as the root cause of the miscommunication of intercultural. These important issues are also known as the problems of intercultural communication and these problems are; formalities, assumptions, and body language. For instance, body language can be understand by the viewpoint of Ramjee (20179, as she exlianed that “Among different cultures, combinations of verbal communication and body language can have different meanings, and this can lead to misunderstandings. For example, if you ask a co-worker if he understood the report you gave him and he smiles, you may interpret his reaction as an affirmative” On the other hand, his smile may have anotehr meaning, which is different from your assumption. These are some of the most important factors that play an essential role in intercultural communication (Griffin, 2012).

The aspects of social communication can be actualized by the numerous processes of internationalization and globalization. It’s played a significant role in the cooperation of the cross-cultural environments as well as it was developed in the second half of this century. There are several problems that can create from the contacts of the numerous cultures. These problems occurdue to miscommunication in various cultures and sometimes it becomes the cause of the major conflicts at workplaces.  The concepts of intercultural communication have been developed in the second half of the 20th century. There are several problems that can be generated due to the contacts of the numerous cultures and these occur due to the mismatching of the values, beliefs, norms, and features of the world partners (Sorrells, 2015).

According to Jenifer & Raman (2015), “It is broadly  recognized  that  cultural  factors  act  as  invisible  barriers  in  international  business communications. Understanding cultural differences is one of the most significant skills for firms to develop  in  order  to  have  a  competitive  advantage  in  international  business” The major aim of this is the allocation and contextualization of the various factors that are required for determining the affiliation for one of the crops in order to improve the cooperation in the various cross-cultural issues. This paper explores the problems that are raisedin the workplace due to cross-cultural communication. This paper determines and explains the views of cross-cultural communication by comparing it with the culture of the different countries. Most importantly; Intercultural Communication Problems in the Workplace related to formalities, assumptions and body language in different countries will be critically analyzed along with relevant theories of the various authors that are particularly conducted on intercultural communication.

Problem statements of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

One of the most important problems that are analyzed and observed in this study is related to the barriers or problems that occur due to intercultural communication in an organization. The problem of intercultural communication cannot obsess in our daily routines and then to chases such kinds of problemsinthe workplace become the most important issues that can be solved. Due to such kinds of barriers in any organization, the concepts of diversification always applied in the entire organization.

This study is particularly conducted in order to analyze the problems of intercultural communication because it has huge impacts on the performance of the organization or workplace.In order to the emergence of the most important concepts among the various languages and the standards of the various languages that are particularly utilized in any organization, the rules for globalization are necessary. In every language, the existence of social linguistics has been documented in effective manners.

The existence of such languages isusually legitimate that is linked with social, educational, historical and economic conditions. Therefore; if the dictionaries of all possible languages will be studied by individuals than; it is impossible to attain the success of all languages. Moreover; the pronunciation become major gaps of the languagessometimes.Inter-cultural communications would be the discussed and it is the study which tells us about the peoples of the different region means how the people are different from each other and what’s their cultural background what are similarities and differences they have and they try to communicate crosswise their culture.

Intercultural communication is also the field of cross-cultural communication. Intercultural communications are categorized into eight sorts and represented: (1) when to talk; (2) what to state; (3) pacing and delaying; (4) the craft of tuning in; (5) pitch; (6) what is traditional and what isn't in a language; (7) level of indirectness and (8) union and coherence.(Tannen, 2011). Due to the growth of international business internet and many other technologies it becomes very important for companies.

The study demonstrates cross-cultural communication in the performance of multicultural teams. The relationship supports the studies of the various authorsin which cross-cultural communication impacts on the multicultural performance of the team. It has been confirmed that there exists a significant positive association among the degree of the competence of the cross-cultural communication of the member of the multicultural team and the multicultural team performance. The result of the numerous studies supports the argument that the competence of the cross-cultural model is the combination of interpersonal skills and effective team skills are the ability to managing cultural empathy, and cultural uncertainty serves as the model for effective team members (Bella, 2002).

Theory of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

In order to explain the relationship of the communication and culture the most important theory is discussed. This theory is tittle as the “capitalism and globalization” It has been argued by the French economist Michel Beaued, (2001) that the capitalism is considered as the one of the most complex social logic which can not be decrerase for the erconomic dimensions. The concept of the captilsim can be understand by considering the various points sucha as political, social, ethical, cultyral and ideogical. These all are the major issues that have concerned with the captilisim and its relevant theory (Ladegaard, 2015). It has been argued by the neumerous economist that the captlism evleoved naturally. The theiry of the captlism is reffefd as the best for the association among the consumers, captlist and labrorers. It has been noted that Robbins “The culture of the captlism is devoted in order to encoyraging the production nad sales of the commodities (Robinson, 2014).But this theory can not actually implemted for the cutral term because the human beings are not driven by  nature in order to acquire the things and accumulate  the wealth

After that the theeroy of the captlisim discvuess the colonialism in accordance to explore its cultural point of views along with the various communication ideas. It discuss the history of the advanceemnts of the China at the beginning of the 1400s; at the time China also has efficient and sophisticated trade practices. At that time China has its own miltioary and political as well as social orghnaozatuion in order to participates in the global world. The intecul;atral market place is alao exoplanied under the theory of the capatlism becuaes; neumeropus cultural experinces, cultural; forms has become the most importanmt things and part of the internation market .There si gap among the customs and wayws of living of the peolle at internation level (Acemoglu, 2014). When these peoples are  gettogether at same platform in any work plce they must have to select medium of copmmunication in to overcome the problems of the intercuoltuarl communication.  The concepts of the captlism as well as globalization can be strictly implemted on the interculatural communication.

According to Giles (2016), “Of all these frameworks, communication accommodation theory (CAT) has, arguably, attracted the most cross-disciplinary, international research around the globe.” It means that role of this theory has been critical for overall research in the field of communication.

Analysis & Applications of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

The performance of the multicultural team in transnational and global corporations has been the catch-all phrase for studies of the cultural diversity within the organizational environment. Understanding how the culturally diverse team’s performance will be enhanced is becoming the central objective of the research of the contemporary organization. The past studies do not explain the impact of the competence of cross-cultural communication on the performance of the teams in Saudi Arabia whereas it becomes the major aspect to study in Saudi Arabia because after vision 2030 the diversity at workplaces of Saudi Arabia enhances(Kent, 2011).

 It is seen that many of the Indians are hired by Saudi Companies so, it becomes essential to understand that how this diversity in the team affects their performance and what are the barriers that need to overcome for improving the multicultural team performance. This study, through its empirical analysis, contributes to past studies and overcome the gap in the literature (Oetzel, 2017).

The study shows that orientations of the national culture of the member of multicultural teams impact the choice of the communicative behavior that in turn, influence the leadership style and the management approaches. It shows that the efficient multicultural teams of the organizations support the organizations in reducing the cost of the international operations, improving its productivity and also reducing the risk of the failure of the global venture.

It also shows that if the employees and managers of the organization are highly competent in dealing and working with multicultural team members, the company's understanding of the international market improves that support their sustainable growth. The study shows that the association between the competence of cross-cultural communication and performance of the multicultural team is more composite and difficult than that is suggested in the literature, so manager’s efficiency is needed for attaining high performance of the multicultural teams. Therefore, by empirical analysis and its results, this study effectively contributes to the academic work of diversity and multicultural team research settings (Angouri, 2013).

The study is determining the communication behavior of India and Saudi and shows why the managers of India and Saudi Arabia differ from each other related to the perception of cross-cultural communication competence. A team having different cultural members can deal with each other in ineffective ways.

The results show that to establish a good relationship with various countries, people at work are not so challenging to manage according to Saudi but is difficult for Indian managers and employee’s perception. Team members listen to the opinions of others and share and also discuss their views with each other to collaborate effectively. It is challenging to manage cultural uncertainties because of the difference in language and communication style. It is difficult to talk to cross-cultural and communicate with them. It also gives the chance to learn different languages from different countries.

The languages of India and Saudi are very different, but the results show that by working together in a team it is not very difficult to understand another language. It shows that many teams involve their members in the decision-making process and don’t deal with any member of his cultural background. This shows that studies confirmed the second hypothesis that by more individualism and through lower the power distance the managers and employees of Saudi Arabia attain a high score in the dimension of interpersonal skills as compared to more collectivism and the higher power of distance of Indian managers and employees.

Saudi managers lead the more efficient teams as compared to Indian is also supported by the results of the study. The results highlight that most of the people treat cross-cultural members nicely and work with mutual understanding and also requires the good communication that support them to share information and discuss issues opening and effectively among the team. The results show that most of the people engage with their team members in meaningful communication with people of different countries as same as they treat their people and respect their diverse culture.

People thought that it is very exciting for them to work with cross-cultural people because it gives the platform to gain more knowledge from them and to understand their culture and traditions and to share more information with them. People coming from India follow their culture and people of Saudi Arabia follow there, so being a team, it provides the platform to understand each other and identifies the similarities and differences in cultures.

Conclusion of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

It is also concluded that establishing a good relationship with different countries people at work is essential for attaining high performance and also this imposes a positive impact on the decision making the process of the diverse cultural team. The study suggests that the team members have to listen to the opinions of others and also share information between the team members and also discuss their views with each other to collaborate in an effective manner that imposes a positive impact on the performance of the team. The study also concludes that it’s difficult to manage cultural uncertainties because of the difference in language and communication style. It’s also difficult to talk to cross-cultural and communicate with them. So, through training, the company reduces the language barrier and gives a chance for people to learn different languages from different countries.

Praxis of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

Recommendations of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

This study provides a novel viewpoint on the understanding and the analysis of the communicative behavior within the multicultural teams. In today's contemporary world, it is seen most of the companies for their sustainable growth prefer to have people that belong to diverse backgrounds. The diversity is embraced at the workplace because many of the top managers of the world recognize differences as the key factor and driving force of success. They also prefer a team working, but it is seen that teams that have multicultural members face conflicts and barriers like an issue in communication because of different language and ideas that impose a negative impact on the performance of the team. So, this study, through its analysis, supports the managers and employees on how the competency of the cross-cultural communication impacts their team performance in which members belong to diverse cultural belonging people. The study findings provide implications for the managers of the companies that have multicultural employees and are committed to enhancing the productivity and the performance of the team.

Further Research of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

The study attempted to clarify the association between the performance and the communication behaviors and the influence of the national cultural setting of the members of the team on their communication and performance. This study compares the Saudi and Indian employee's and managers' perceptions related to the competence of the cross-culture impact on team performance. It shows that most people coming from India follow their culture and people of Saudi Arabia follow there that affect team working.  For being a team, they have to work celibately. Future researchers have to investigate strategies that provide the platform to understand each other and identifies the similarities and differences in cultures.

References of Intercultural Communication Problems in the Workplace related to formalities, assumptions, and body language interpretation in different countries.

Acemoglu, D. &. (2014). The rise and fall of general laws of capitalism. . Unpublished Paper, MIT, Department of Economics.

Angouri, J. &. (2013). 12 Local Languages and Communication Challenges in the Multinational Workplace. Language and intercultural communication in the new era, 225.

Bella, M. &. (2002). international and intercultural communication. Sage.

Carbaugh, D. (. (2013). Cultural communication and intercultural contact. . Routledge.

Giles, H. (2016). Communication Accommodation Theory. In The International Encyclopedia of Communication Theory and Philosophy, 4 Volume Set.

Griffin, E. A. (2012). A first look at communication theory/Em Griffin. . New York: McGraw-Hill.

Jenifer, D., & Raman, G. P. (2015). Cross Cultural Communication Barriers in Workplace. International Journal of Management (IJM), 6(1), 332-335.

Kent, M. &. (2011). How intercultural communication theory informs public relations practice in global settings. Public relations in global cultural contexts: . Multiparadigmatic perspectives, , 50-76.

Ladegaard, H. J. (2015). Language and intercultural communication in the workplace: Critical approaches to theory and practice. . Language and Intercultural Communication, 15(1), , 1-12.

Oetzel, J. G. (2017). Effective intercultural workgroup communication theory. . The International Encyclopedia of Intercultural Communication, , 1-5.

Ramjee, P. (2017). Intercultural Communication Problems in the Workplace. Retrieved December 4, 2019, from https://bizfluent.com/info-7754347-intercultural-communication-problems-workplace.html

Robinson, W. I. (2014). Global capitalism and the crisis of humanity. . Cambridge University Press.

Sorrells, K. ( 2015). "Intercultural Communication in InterpersonalContexts". SAGE Publications, Inc.

Tannen, D. (2011). Cross-Cultural Communication. Eric, 17.


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