1. Critically evaluate how certain types of leadership/management
styles differ depending on history, culture, geographic life, and conditions
drawing on your organization and other mini-case examples.
Leadership
styles can be different; however, the purpose is to achieve set goals. For the
effectiveness of the company, there is a need for true conscious leaders so
that they could achieve the required or desired goals. The vision of the HSBC
Bank is to make its bank the best and world's driving monetary administration
organization. The organization is making the fundamental beliefs of leadership
capacities and characterized abilities that will drive the organization system.
Qualities can
distinguish leaders, however, there are set and achieved tasks by the leaders
that need to be accomplished, the leadership could be described as the process
that motivates the person or followers to archive the goal with confidence,
however, effective leadership can influence others to work willingly or strive
willingly with zeal and confidence to bring effectiveness in the task and
achieve it. The leader needs to be efficient and focus on the achievement of
group goals and there should be proper guidance toward the attainment of a
goal. Effective leaders effectively focus on the guiding, initiating, directly,
commanding, inspiring, and activating to bring the level of achievement (Bass & Bass, 2009).
The leadership styles like autocratic leadership, democratic leadership and
laissez-faire are discussed below.
Autocratic leadership and Cultural Perspective in HSBC Bank
Autocratic
leadership could be explained as the leadership that believes in the enthusiastically
and willingness towards the achievement of group tasks or goals. Nature and
training are autocratic as the followers are not involved in the decision
making and the goals are decided already the goals are achieved through
providing directions and communicating. There is an interpersonal relationship
between the employees and the leader in order to accomplish the set goal. There
is a relational relationship between the workers and the leader so as to
achieve the set objective. The reward is given as analyzed that rewards can
motivate employees.
Democratic leadership
Democratic
leadership is different from autocratic leadership could be explained as the
leadership that believes in faith in the subordinates as there is a reward for
work. In Democratic leadership, there is the homogenous workforce and the
leader focus on the considerable understanding towards the followers, the decision
making is done by the leader as well as the group. In democratic authority,
there is the homogenous work power and the leader center around the extensive
comprehension of the supporters.
Laissez-faire type of Leadership and Cultural Perspective in HSBC Bank
Laissez-faire
type could be explained as the decision making in which the responsibility of
decision making is at the part of the group or it could be said that it is a
basic leadership where the duty of basic leadership is at the piece of the
gathering. This laissez-faire type is loosely structured and the leader may not
have the confidence in the leadership ability (Iqbal, 2011).
Case study of HSBC Bank &
Leadership and Cultural Perspective in HSBC Bank
HSBC Bank
focuses on global talent management for organization developmental solutions.
However, the vision of the HSBC Bank is to make its bank the best and world's
leading financial services company. In this report, there is a discussion
regarding the business strategy based on the leadership effectiveness that how
the company is creating the core values ion the culture and what unique
contribution is performed by the leaders in order to make the bank services
best consistent and transparent and the steps are taken in organizations so
that benefits could be there.. A leader needs to inspire the individual for the
objective with certainty, the direction toward the achievement of an objective.
However, HSBC Bank always hires the manager who has capabilities and defined
competencies because qualities can distinguish a leader's skills that will
drive the company strategy.
Management styles
can be different depending on culture, history, and geographic life conditions
but the motive or goals could be the same. However, as analyzed that managers
need to be competent if they want to get the maximum outcomes from people. The
leaders in the HSBC Bank are compassionate, principle, sensitive and also
conscious leaders as they are helping the company to grow effectively. HSBC
Bank has 284,000 employees and the company has earned about $13.1 billion in
2006 (first half). From the case study, it needs to be noticed that HSBC Bank
is effectively working on its workforce so that productivity can be bought in
the tasks. It can be analyzed that HSBC Bank is focused on autocratic
leadership and democratic leadership to get the benefits from its workforce (Gakovic & Yardley, 2007).
Impact of leadership styles on people performance and discuss potential
improvements
2. Critically evaluate how certain types of leadership/management
styles impact on people's performance and productivity. Ensure concrete
examples of impacts are discussed and applied to yourself and that of your
team.
Other than
leadership styles like autocratic leadership, democratic leadership and
laissez-faire, some more effective leadership styles can be used by the leaders
and can enhance the performance of the employees or subordinates. By taking the
examples from life in HSBC Bank, the managers or leaders there focus on the strategic leadership and transformational
leadership styles. Authority styles are best as HSBC Bank, the supervisors
focus on the vital initiative and transformational administration styles and
can help the representatives or subordinates.
Strategic
leadership could be explained as the strategic vision that is used as the part
of the organization and also helps to motivate and persuade people so that they
attain the vision. However, managers who used this approach are considered as
successful because strategic leadership has the meaning related to utilizing
strategy in the management. However, transformational leadership is also
effective as analyzed that it focuses on work and teams to identify the change
that is needed, it helps to create the vision and also focus on to guide the
change.
Administrators
who utilized strategic vision methodology are considered as fruitful because
the key initiative has the significance related to using the technique in the
administration. From an organizational point of view, the coaching style of
leadership is also considered effective as it focuses on collaboration. The
leader through this leadership can effectively coach, and focuses on
collaboration and creativity. Blame is not there and feedback and learning are
concerned for motivators. The strategic vision also results in efficient and
transformational administration that brings effectiveness. Example, it is
noticed that transformational leadership result in committed members of a group
(Spears, 2012).
3. How certain types of leadership/management styles determine who will
‘follow and how’ they will follow.
The leadership
goes further than what being fixed as 'the manager.' Leadership is actually
around with whom the people are following. It is obvious that the leaders have
their capability to influence the behaviors of their followers or others. For
this reason, in order to become further effective, the leaders should also
learn the ways to influence others with a purpose to effectively motivate them.
Leadership styles differ and definitely rendering to the type of organizational
structure, the environment, the people, and also the responsibilities as well.
Two of the leadership styles that
determine who will ‘follow and how’ they will follow are:
·
Pace-Setter Leadership
This leadership
model is a typical one that sets high expectations and expects the works to be
completed quickly and accurately. This model is an ideal one for greatly eager
professionals who really know what they have to do and how they will do(Samantarai, 2016).
A practical example of this leadership model in HSBC is by how the Head Teller
will definitely motivate the tellers to work fast in busy hours where there is
a long queue of customers.
·
Autocratic Leadership
This leadership
style could be described as only one person who has full control of everything,
this person will make all the decisions that are final and cannot be changed by
other persons(Wadesango, 2012). A
practical example can be seen from how the managers in HSBC have been directing
the employees regarding the work that they have to complete and, they also make
decisions without taking any opinion from the employees.
4. The Seven Leadership Mindsets Theory
The Seven
Leadership Mindsets theory has demonstrated that personal leadership involves
seven leadership mindsets theory or vMeme, which are divided as(Rienstra, 2015):
·
PURPLE: considering theworks asa feeling,
security, customs, demonstrations, feeling of having a place (family,
companions, work environment) and is receptive to a friend and family stresses
·
RED: believing is emphatic (forceful), lively,
amazing, liberal, conceited and needs to overwhelm/be the best
·
BLUE: believing is worried about systems,
schedules, request, quality, the right method for getting things done, is
profoundly receptive to the 'right' more significant position authority and
rebuffs 'heathens'
·
ORANGE: believing is key and future-focused,
needs to accomplish and improve, cherishes innovation and development, and
imprints progress with status and riches
·
GREEN: thinking esteems individuals – all are
equivalent and to be dealt with accurately, with choices made by an accord
To be in a place
of taking part in the changing and growing elements of administration, an
individual must increase the perfect outlook. The leaders’ outlook profile
offers an exhaustive review of how a pioneer manages and adjusts to
complexities and change. In fact, an individual perspective influences an
individual initiative style like other character attributes or characters. In
my organization (HSBC), the leaders essentially receive the fixed and
development mentalities. In my association, I have noticed that these attitudes
have an immediate consequence on how they lead their life and in the expansion
of how adherents are lead and the association way of progress.
An examination
has referenced that pioneers/individuals having a fixed mentality feels a convincing
need for substantiating themselves ceaselessly. This is because of their
insight levels, abilities, and aptitudes. Moreover, our association heads fixed
the character, and good character can't be balanced or extended even in time of
changing elements in the worldwide initiative field. Then again, the
development outlook in my association scopes from knowledge, abilities, or
fitness is basic as a point of flight. These are seen as perspectives that can
be deliberately developed through work and experience. I have noticed that the
leaders in my organization have their authority which stretches out towards the
extent of personality and good characters. The leaders are continually ready to
seek after some new activities and furthermore a hotspot for advancements that
can encourage groups or organization's ability to convey advantages and worth.
In addition to this, in preparing individuals, I have seen the fact that all of
the leaders in my organization (HSBC) are all have been more willing to
contribute assets to build their worker's aptitudes as well as insight to give
the best performance.
Assessment/reflection assessing leadership capabilities
5. Specific conclusion: Having studied the seven mindset-thinking
systems, critically reflect and conclude what the definition of an effective
leader should be. Make recommendations for your development and that of your
organization to address your vision of what leadership is.
Specific conclusion
It is concluded
that effective leadership styles can result in the effectiveness of the
employees, however, the purpose of effective leadership is to achieve set
goals. Based on the research conducted on the HSBC Bank it is known that
managers need to be competent if they want to get the maximum outcomes from
people and they need to focus on their and group members' capability to
influence the behaviors. However, it is concluded that organizational
structure, as well as the environment, need to be concerned so that responsibilities
can be divided efficiently. Suggested above two of the leadership styles can be
effective to evaluate in the company example the pace-setter leadership and
autocratic leadership because it is the leadership style that helps the
managers to have full control of everything, this person will make all the
decisions that are final and cannot be changed by other persons and it can help
the company to grow; it is effective leadership as it believes on faith in the
subordinates as there is the reward for work.
Based on the
Seven Leadership Mindsets theory has demonstrated that personal leadership
involves seven leadership mindsets theory or vMeme it is known that all colors
need to be followed in the company or HSBC Bank so that there could be
motivation for the employees as if colors are followed then employees
considering best feelings related to the security, customs, they will be
emphatic (forceful), lively, amazing, liberal, conceited etc. and there is also
need to notice the right method systems, schedules, request, quality, etc. so
that employees could do their task efficiently.
HSBC Bank should
also focus on the color orange and green because it can help the company to
stay future-focused, thinking esteems individuals and can accomplish and
improve desired tasks. There should be efficient, perspective influences by the
leaders so that best knowledge, abilities, can be adopted and in this way, an
organization's ability to convey advantages and worth. All of the leaders in my
organization (HSBC) can focus on the willingness to contribute assets by building
the best worker's aptitudes as well as insight to give the best performance.
HSBC Bank has the
vital initiative should be actualized as it can inspire and convince
individuals with the goal that they achieve the vision and make effective
leadership by involving the pace-setter leadership and autocratic leadership as
it can influence others to work willingly and there could be proper guidance
toward the attainment of goals. HSBC bank can be successful by autocratic
leadership as the administration can have confidence in the subordinates as
there is an award for work.
Recommendations of
Leadership and Cultural Perspective in HSBC Bank
·
It is recommended to achieve the vision of the
HSBC Bank, to make its bank the best and world's driving monetary
administrations organization that effective leadership is important to
implement in the company. Leadership can influence others to work willingly or
strive willingly with zeal and confidence to bring effectiveness in the task,
therefore, proper guidance toward the attainment of a goal by the leader needs
to be focused.
·
Democratic leadership is recommended to achieve
the vision of the HSBC Bank as it can help the company to grow; it is effective
leadership as it believes in faith in the subordinates as there is the reward
for work. Moreover, the homogenous workforce is developed in this way and the
company can create the core values in the culture through democratic
leadership.
·
HSBC Bank can focus on the unique contribution through
making the best consistent and transparent atmosphere in the company, the
strategic leadership needs to be implemented as it can motivate and persuade
people so that they attain the vision. Strategic vision and transformational
leadership are also effective and need to be utilizing in the company for the
effectiveness of teams, productive and valuable teams.
References of Leadership and
Cultural Perspective in HSBC Bank
Bass, B. M., & Bass, R. (2009). The Bass
Handbook of Leadership: Theory, Research, and Managerial Applications.
Simon and Schuster.
Gakovic, A., & Yardley, K. (2007).
Global Talent Management at HSBC. Organization Development Journal ,
25 (2), P201.
Iqbal, T. (2011). The Impact of
Leadership Styles on Organizational Effectiveness. GRIN Verlag.
Rienstra, J. (2015). Revaluing Purple,
Red and Blue.
Samantarai, F. (2016). Impact of
personality and motivational patterns on managerial success among bank
officers.
Spears, U. (2012). Coaching Leadership
Families: Using the Leadership Family Model to Coach, Mentor and Multiply
Healthy Families. Xlibris Corporation.
Wadesango, N. (2012). Groupwork . Groupwork
, 59-82.