Scenario
Employee Satisfaction
a) The
following calculations are presented to support or reject the company’s owner’s
prediction about employee satisfaction.
Hypothesis:
H0: Employees
are satisfied with the company.
H1: Employees
are not satisfied with the company.
Determine significance
α =?
α
=?
α
= 0.05
α
= 0.05 * 100
α
= 5%
Critical Value for
Chi-square
Using
this df= 3 and α
= 0.05 critical value in chi-square table:
Statistic Test Value: Formula
for statistic test value:
|
Sales
|
Finance
|
Human Resources
|
Technology
|
Total
|
Satisfied
|
|
|
|
|
63
|
Dissatisfied
|
|
|
|
|
30
|
Total
|
57
|
19
|
8
|
9
|
93
|
By using the following formula expected
and observed results are compared:
Now considering
the predicted value of 75% satisfied employees:
If
75% are satisfied and remaining 25% = Dissatisfied then
|
Sales
|
Finance
|
Human
Resources
|
Technology
|
Satisfied
|
42.75
|
14.25
|
6
|
6.75
|
Dissatisfied
|
14.25
|
4.75
|
2
|
2.25
|
Total
|
57
|
19
|
8
|
9
|
|
Sales
|
Finance
|
Human
Resources
|
Technology
|
Satisfied
|
(38 * 42.75)
|
(12 * 14.25)
|
(5 * 6)
|
(8 * 6.75)
|
Dissatisfied
|
(19 * 14.25)
|
(7 * 4.75)
|
(3 * 2)
|
(1 * 2.25)
|
Total
|
57
|
19
|
8
|
9
|
Explanation
and Justification of Scenario Employee Satisfaction
In
accordance with the calculations and chi-square testing, the above prediction
of the owner can be accepted as the right prediction about employee
satisfaction. Comparative analysis of expected outcomes and observed outcomes,
has limited variance. Moreover, critical value and significance value are
calculated which will provide justification for the acceptance of the hypothesis
(supporting the owner’s prediction about employee satisfaction).
The
calculated value of 5.124 is not exceeding the critical value of significance 7.82.
Thus based on this, we can say that employee satisfaction is increased by 75%
in the company, and the hypothesis of increased satisfaction is accepted.
Business Scenario
Introduction
of Scenario Employee
Satisfaction
According
to the research study conducted by Kulas, Mcinerney, Demuth, and Jadwinski in 2007,
low chi-square results, then the critical or mediated value, indicates the
significance of the hypothesis. Researchers claim that the lower value of the chi-square
test projects a relatively better match of the implied matrix of co-variance to
the actual matrix of co-variance. In this research study, employee satisfaction
related predictors are analyzed by the use of chi-square tests, which indicate
that selection for the chi-square test as a statistical measure was appropriate (KULAS, MCINNERNEY, DEMUTH, & JADWINSKI, 2007).
Bank of Muscat Using
Chi-Square
The management of the Bank of Muscat utilizes the chi-square table
to find the p-value and to test the hypothesis created by the management of the
bank. For instance, when the bank wants to evaluate its CSR activities, it uses
Chi-square to know whether the resources affecting its CSR activities. Usually,
Chi-square is utilized when the bank is performing research to find out the
reasons which are impacting its operations. The key benefit of Chi-square is
that its calculations are not complex and the bank can easily compute the chi-square
in less amount of time. Although Chi-square is calculations are not tough, but
it requirements for sample size are some of the major drawbacks of the approach
(Sangeetha & Pria, 2012).
Conclusion of Scenario Employee
Satisfaction
It is concluded that Comparative analysis of expected outcomes and
observed outcomes, has limited variance. Moreover, critical value and
significance value are calculated which will provide justification for the
acceptance of the hypothesis. The management of the Bank of Muscat utilizes the
chi-square table to find the p-value and to test the hypothesis created by the
management of the bank.
References of
Scenario Employee Satisfaction
KULAS, J. T., MCINNERNEY, J. E., DEMUTH, R. F.,
& JADWINSKI, V. (2007). Employee Satisfaction and Theft: Testing Climate
Perceptions as a Mediator. The Journal of Psychology, 141(4), 389-402.
Sangeetha, K., & Pria,
S. (2012). Resources Affecting Banks’ CSR in Sultanate of Oman: A
Stakeholders’ Perspective. Electronic Journal of Business Ethics and
Organization Studies, 17(1), 31-40.