It
can be noted that balanced scorecard is one of the most important methods that
is involved in displaying the performance of the organization in four different
ways that include
The
customer perspective
The
financial perspective
The
learning and growth perspective of the organization
The
internal perspective of the business
The
customer perspective, the organization has to maintain their performance for
their valuable customers. If the organization is able to maintain the quality
of its products or services, then it will be extremely easy to upgrade their
performance in a perfect way (Keyes, 2010).
From a financial perspective, the organization has to
work on the annual profit of the organization. This means that if the company
is able to make enough profit at the end of the year, then this means that the
organization is at a growing stage. The balanced scorecard will help the
company to organize its performance in a perfect way.
Moreover, the organization is also working on
changing the internal environment. Through this method, the managers of the
organization are involved in checking the performance after the change.
Furthermore,
the organization is also working on applying innovative changes in the
organization through this, and they are able to display their future progress (Robert S. Kaplan, 1996).
Question 2
2: Identify
the specific objective of the capital project.
From them, one of the key objectives is related to
improving and creating value for the organization. This means that if the
organization is able to create its value in a proper way. Then it will be quite
simple for them to maintain it in an efficient way for the future. But the main
problem in the capital project is that there is a need to improve the value.
For that case, the organization has to make a perfect plan in which they have
to mention all things related to the improvement of the objective values (Jane Massy, 2014).
The next objective is related to the capability of the
organization to adjust itself according to the given change. It can be not that
many organizations are unable to adjust after any kind of change in the
environment. For that case, there is a need to upgrade the HR department of the
organization. If this department is capable enough, then it will become
extremely easy to apply any kind of change for the future of the company. The
next thing is that the organization is able to adjust after the change, then it
can easily achieve its future objectives.
Question 3
3: Estimate
the cost of investing in the capital project.
There
are some important objectives for the capital project.
It
is extremely difficult to estimate the cost of investing in the capital
project. The main reason is that there are a lot of tasks that are present in
the capital project.
All of these tasks may be minor or major. The company
has to consider each and every task for estimating the cost of investment for
that project. Moreover, another thing is that the cost that is earned from
estimating is quite low as compared with the other type of investments. But its
impact is extremely high on the profits for the company. For that case, there
is a need to resolve this issue. It can be resolved easily through the help of a
balanced scorecard approach. The main reason is that it will give a complete
idea about the different costs of the business. Due to this, it will become
extremely easy to estimate the real cost of investment for the capital project.
This data will give complete information about the recent progress of the
company, and then it will become extremely simple to estimate the cost of
investment. Another advantage is that the profit rate will become extremely
high and also the cost that is earned through investing (Keyes, 2010).
Question 4
4: Explain
the quantifiable or nonquantifiable results anticipated from the capital
investment.
There is about two kinds of results anticipated from
the capital investment, and these are quantifiable and non-quantifiable. This
question will highlight in detail about these results.
It can be noted that the balanced scorecard is
involved in providing complete information for measuring the financial cost for
the future of the company. But there is one huge drawback, and that is related
to the short-termism. This shows how much the company has spent on the
development of new products.
On the other hand, a balanced scorecard is also
involved in sharing the importance of the non-financial aspects. The best thing
is that it is helping the company to increase its customers. This is because
these customers are adding values to the business that cannot be calculated.
Moreover, the next thing is that it will help the
company to create a positive image for their customers that will increase their
profit for the future. This approach is also helping the company to achieve its
major goals for the future and also complete the social responsibility in a
perfect way. This shows that if the company wanted to achieve its future goals,
then the company is able to move easily in the right direction (Jane Massy, 2014).
References
of specific capital investmen
Jane Massy, J. H.
(2014). Evaluating Human Capital
Projects: Improve, Prove, Predict. Routledge.
Keyes, J. (2010). Implementing the Project Management Balanced
Scorecard. CRC Press.
Robert S. Kaplan, R. S.
(1996). The Balanced Scorecard:
Translating Strategy Into Action. Harvard Business Press.