Introduction of Chick-fil-A Fast food restaurant
company
Chick
Fil is famous for its food in the US. Chick Fil has more than 2400 restaurants
in the targeted market that offer a variety of food products to targeted customers.
Chick Fil is currently working in around 47 states, including Washington and
California. However, excluding this success-oriented supply chain, the company
had some weaknesses and threats which can turn its fortune. In this present
work, a SWOT analysis of Chick Fil is discussed in detail.
Problem statement of Chick-fil-A
Fast food restaurant company
There
are enormous studies that are particularly conducted on the importance of
evidence of why the evidence is required in any organization. The problems of
the OB can be predicted by using a particular solution for the evidence.
Meanwhile, organizational behaviors are one of the most important task as well
as the strategy in order to participate in the organization while working in
the organization. The problems of the organization can be observed and determine
by the behaviors of the employees as well as their commitment to the
organization. This study is particularly conducted in order to measure and analyzed
the problems related to the behavior of the organization by analyzing the
various context of the employees.
SWOT Analysis of Chick-fil-A Fast food restaurant company
Internal
analysis of the business is presented as the strengths and weaknesses of the
Chick Fil business. Internal factors linked with the weaknesses of the
organization can be controlled by the managerial staff through the efficient
use of resources and improved policies. While external environmental factor
such as threats is difficult to control for the managerial staff; therefore,
the best strategy to deal with threats is to produce remedial strategies and
policies (Hooley, 2008).
Strengths
|
Weaknesses
|
v Experienced working staff
v Trained serving team
v Taste of offered food items
v Quality of food items
v Goodwill in the targeted market
|
v The company has a huge variety of food items, which
makes the product portfolio highly diverse.
v Company has a poor waste control system
|
Opportunities
|
Threats
|
v Increasing population
v The trend of visiting restaurants and food points.
v Advancement of technology
|
v Expanding market
v Introduction of new entrants in the local market
v Changing
requirements of society
v Changing economic condition
v Changing policies about taxes and trade.
|
v Strengths of Chick-fil-A Fast food restaurant company
Some strengths of Chick Fil
(in waterloo) are experienced working staff, trained serving team, the taste of
offered food items, quality of food items, and goodwill in the targeted market.
Chick Fil has experienced managerial staff members who understand the
requirements and needs of customers because of their previous experiences. Thus
they can develop some amazing strategies to lead in the targeted market with the
minimum risk factor. Even employees who work in the front line and serves
customers at restaurants are trained and highly skilled. They are familiar with
the tactics and manners to satisfy customers with their services. Another
strength is the quality and taste of the offered products. Chick Fil offers
delicious and mouthwatering food items that enforce customers to be a loyally
and regular customer to Chick Fil (Chick-fil-a.com, 2019).
v Weaknesses of
Chick-fil-A Fast food restaurant company
Two major weaknesses of Chick
Fil are presented in the above table. According to the research, the company
has a huge variety of food items, which makes the product portfolio highly
diverse. A variety of food itself a good quality but in the competitive market,
there is a need to have a special dish or food item for differentiation. Chick
Fil should have a unique and signature food item to create differentiation and
get more attraction to the company. Excluding this, Chick Fil is also having a
weakness related to the poor waste control system. Waste of water, raw
material, and even toiletries result in the increase of cost and reduction of
profit margin which is not acceptable for the profitability of the Chick Fil
business.
v Threats of
Chick-fil-A Fast food restaurant company
Expanding market, the
introduction of new entrants in the local market, changing requirements of
society, changing economic conditions, and changing policies about taxes and trade
are the key weaknesses of Chick Fil. New entrants increase competition and
bring changes in the requirements of customers, which influences the business
of other companies in the same market. While similar to this, changes in the
policies of trade and taxes can bring changes in the business outcomes and
operational strategies.
v Opportunities of Chick-fil-A Fast food restaurant company
Increasing the population
will increase the need for more restaurants. Moreover, the advancement of
technology can be used to communicate, research, and interact with targeted
customers to build equity and loyalty in the competitive market. Additionally,
with a change in social trends now, people are visiting restaurants more than
they were used to visit in the past. Such factors indicate an opportunity for
the expansion of business in the future.
Evidence will support solution of Chick-fil-A
Fast food restaurant company
The
evidence is one of the most important elements and components that can be
utilized to offer the appropriate answers to any problems. The evidence for
anything or problem can be presented as spoken truth. It makes the arguments
more trustworthy and authentic. As it will be discussing the association among
the evidence and motivation, it can be said; the evidence can be presented as
the existing employees and policies for the workers. The employees can easily be
motivated while they observed and see something positive in their organization.
If the employees consider the evidence as to their motivation perspective, they
will start to pay attention to their work, and they will focus on their work.
Due to which their job satisfaction level will also enhance.
The motivation
levels of the employees can enhance their satisfaction level as well. Enhance
an employee's motivation towards job responsibilities, and duties bring
improvement in their business outcomes. There is a strong association between
the employee’s motivation, absenteeism, and environment of the organization.
The motivated employee’s always struggled to make the environment of their
organization more peaceful. They are committed to doing good work in their organization.
The motivation can also enhance the employee turnover in the organization due
to when the level of the absenteeism can decrease as well.
Conclusion of Chick-fil-A Fast food restaurant company
The whole discussion presents
the major weaknesses, strengths, opportunities, and threats for the business of
Chick Fil in the targeted market. In this SWOT analysis, threats and
opportunities are based on the external environmental analysis of the company. Increasing
the population and advancement of technology are opportunities through which
Chick Fil can overcome all threats.
References of Chick-fil-A Fast food
restaurant company
Chick-fil-a.com.
(2019). Who we are. Retrieved from www.chick-fil-a.com: https://www.chick-fil-a.com/About/Who-We-Are
Hooley. (2008). Marketing
Strategy and Competitive Positioning. Pearson Education, India.