In the Sultanate of
Oman, the Oman College of Health Sciences is an educational institution that
offers education to students. Additionally, it provides them with various
courses related to health sciences. It has been determined that the main issue
faced by the institution job dissatisfaction among the staff and other workers
within the institution. In accordance with the SWOT and fishbone analysis, some
of the strengths of this institute include independence of management and
clarity of future objectives. SWOT analysis is quite a useful technique is
determining the strengths, threats, weaknesses, and opportunities which an
organization or institution is facing. In addition to it, fishbone analysis has
also been conducted for determining the root causes of job dissatisfaction
among the staff or employees within the institute. It has revealed that the
working environment within the institute is not stable or comfortable for the
employees due to which they are satisfied. In order to understand the
implications and effects of job dissatisfaction among the employees, literature
review has been conducted and different studies have been considered for
finding the information. It has been determined through the literature review
that job dissatisfaction is capable of adversely influencing job performance
and efficiency. In addition to it, there are some other weaknesses as well and
the root causes of job dissatisfaction have been determined to include
discrimination among staff, lack of employee motivation, insufficient employee
involvement in the decision-making process and policy development, lack of
career development and training programs to the staff, and lack of good working
environment. Although there are some opportunities which can be utilized by the
institution, financial allocations are raised by them. For instance, one of the
opportunities include expanding the business and due to it, financial
investment is required. In this paper, action plan has been developed for
identifying the appropriate steps to be taken which are capable of resolving
the issue faced by the firm. It includes all the steps which should be
considered by the institute for ensuring that employees or staff is satisfied
with the current policies.