Purpose and Objective on Touch Chinese
The
purpose of opening Touch Chinese is to provide Chinese language tutoring
services in the orange County area. The market research has shown that there is
a need for Chinese tutoring in the orange county area. Many people in the orange
county area can get benefit from tutor Chinese (Kourdi, 2009). The Touch Chinese services will be
flexible and will provide services for extended hours. We will adjust the
services according to the schedules of our customers. These are some of the
primary objectives of our services, which will allow us to stand out in the
market (Campbell, Edgar, & Stonehouse, 2011).
Time & Resources on Touch Chinese
In
the beginning, there will be few members of the management & organization.
The CEO of the business will be Sharon who has a background in finance and
understands the American Market quite efficiently (Kourdi, 2009). The CFO of the business will be Shuo,
who has graduated in Accounting and is a certified public Accountant. Hainan
and Sharon will perform the duty of the Consultant. Hainan & Shuo will
provide tutor services to our clients because both are Native Chinese and have
experience in teaching Chinese for more than 20 years. In five years period, the business has decided
to open 3 more branches (Campbell, Edgar, & Stonehouse, 2011).
Operational Plan on Touch Chinese
The
Touch Chinese will provide tutor services from Monday to Saturday. It means the
tutor services will be given 6 days a week. The Touch Chinese will provide
services from 8.00 am in the morning to 7.00pm in the evening. From 8.00 am to
1.00 pm, one on one tutoring sessions will be conducted. From 3.00 pm to 6.00
pm, small group sessions are conducted. On Saturday the time table will be
changed. On Saturday, from 8.00 am to 6.00 pm, small group sessions will be
conducted, and one to one tutoring sessions will be performed (Campbell, Edgar, & Stonehouse, 2011).
Target Market & Marketing Strategy on Touch Chinese
Touch
Chinese is targeting customers who fall in the 15 to 24 years age group. The
business will target 5% of customers who are in the 15, 17, and 19 years of
age. 55% of the customers will belong to the 20 year age group. 15% of
customers will fall in the 21 year age group. For attracting the customer, the
business has decided to utilize social media platforms such as Facebook,
Snapchat, and Instagram. The customers will be given information through flyers,
and on the first purchase, the customers will be given a 10% discount along with
a free 30-minute class trial (Spender, 2014).
Expenses & Economic Considerations on Touch Chinese
The 4 group sessions will be held by each member of the
business. Each group will contain 7 people. Each one on one session will be
given at $60.00 per day. The 200 books will be given at $20.
The revenue estimates for the 6 months is round about
$100240. The total expenses in the 6 month period are estimated to be around
$15484. In the 6 month period, the business is estimated to generate a profit
of $84756.
Future Plans on Touch Chinese
The
business has established the goal to become the top-rated Chinese tutoring for
adults in the orange County area. In the orange county, Touch Chinese wants to
gain maximum market share. In the upcoming 5 years, the business has decided to
open 3 new branches as well so that the needs of the customers can be
efficiently fulfilled. After the expansion of the business, it has been decided
to hire new tutors. The tutors which the business will hire will be natives
having relevant experience in teaching Chinese. Overall in the upcoming years,
the business is looking for excessive growth (Spender, 2014).
References on Touch Chinese
Campbell, D., Edgar, D., & Stonehouse, G. (2011). Business
Strategy: An Introduction (3 ed.). Macmillan International Higher
Education.
Kourdi, J. (2009). Business
Strategy: A Guide to Taking Your Business Forward (2 ed.). John Wiley &
Sons.
Spender, J.-C. (2014). Business
Strategy: Managing Uncertainty, Opportunity, and Enterprise. OUP Oxford.