Introduction of Apple Technology company in China
In
most of the organization, the forced labour and consumer awareness
sustainability are driving the organization to take the next step that is
beyond the compliance. In the present report, I have been appointed as SVP of operations
in Apple Inc. and my first task was to find the ethics that are suitable for
the company and satisfy the need of supply chain for the labour of Apple Inc.
in China (Kapadia, 2019). The company have already made significant
progress and development in the area of ethics in Apple Inc. for the Chinese
workers. However, the analytics show that workers and employees are still not
satisfied with the services and strategies. The company is searching for the
extensive criticism and relationship of the company other manufacturers are
becoming challenging and it needs further initiatives to overcome the issues. As
the Chinese manufacturers are working on very low wages and Apple Inc. is
facing ethical dilemmas (Clarke & Boersma, 2019).
On
the basis of the present analysis, I will recommend if the company should stay
in China. If the working and doing business in China is generating benefits or
losses to Apple Inc.. The other considerations are ethical challenges and
relocation criteria for Apple Inc. in China.
At the end of the report, I conclude the final decision on the basis of
knowledge and theories of Operations Management and Strategy. The analysis also
considers Supply Chain Management, Location Strategy, and Sustainability (Kapadia, 2019).
Case of Apple Technology company in China
It
is observed that Apple Inc. failed in satisfying the workers in Chinese
factories and in maintaining the false and positive image in public. Apple Inc.
promised the Chinese workers to protect their working rights and ethical
considerations but continuously it failed in practising legal and ethical
standards and it is not possible for the workers to practice and work in the
crowded dormitories, unpaid working conditions, juvenile labour and extra
working hours (Itunesu-assets. itunes. apple. com, 2019). The report was
first to come by the BBC research on the social media and journalistic investigation
that established the rules for the working conditions in China and how the
companies are considering and obeying the rules. The important consideration is
to apply certain universal and global standards of ethics and to improve human
resource management in China (Psmag. com, 2017).
In the reports, it is mentioned that Chinese
labour is suffering in the hands of Apple Inc. The workers are not provided
with the ethical requirements and they are subjected to work for 12 hours daily
in the routine shifts. The reports included the evidence of Chinese workers of Apple
Inc. sleeping in miserable situation after the 12 hours shift. Despite
acknowledging the working efficiency of employees that management refuted their
claims of basic human rights. It is also observed that Apple Inc. stated that
its management has resolved the issues and formulated the required policies
that can be implemented to resolve the issue (Choudhury, 2019).
Ethical consideration of the case of Apple Technology company in China
On
the subject of ethical misleading conditions for Chinese labour of Apple Inc.,
I conducted a survey report about the ethical requirement and claims of Chinese
labour. I concluded that there are three possible frameworks that are required
to be analyzed including ethical absolutism, ethical relativism, and moral
universalism. The moral relativism asserts that Apple Inc. had not introduced
sufficient working considerations in china and the working conditions are not
satisfactory for the workers. In the simple conclusive remarks, I concluded
that the workers are not provided with their basic working rights, in case of
extra working hours they are not provided with expected rewards, and Apple Inc.
have introduced limited working satisfaction for the Chinese labour (Choudhury, 2019).
In
ethics, it is mentioned that the workers should not work for 3 more hours than
their working conditions. The ethical absolutism considered the foreign culture
and the community that is affected the working conditions and community of
China. The regulations are developed but not implemented. The fair labour
standard Act defines that the workers having 8 hours more per day are entitled
to get overtime, but Apple Inc. has not introduced such strategies for Chinese
labour (Kapadia, 2019).
The
ethical universalism has made arguments for the fundamental principles that are
changed across the nation and cultural boundaries. The fact is that Apple Inc.
is subjected to manage extra and forced working hours and the act of soliciting
tin from children is developed but again not implemented in China. On the basis
of these three ethical considerations, Apple Inc. management was ethically
wrong, and they were not implementing the required ethical considerations (Kapadia, 2019).
The solution to ethical issues of Apple Technology company in China
Jeff handed me an article entitled "What are the most important
supply chain ethics? 3 experts weigh in” by Shefali Kapadia. The purpose was to
check all the ethical consideration in the supply chain that can be implemented
in Apple Inc. and it can make the ultimate difference in outcomes. I checked
that article mentioned the number of considerations that can be applied in Apple
Inc. to resolve the issues. In the article, the author mentioned about consumer
awareness sustainability and forced labour that can impact supply chain both
positively and negatively (Choudhury, 2019).
Sometimes, like Apple Inc.,
companies ignore the call of action and it becomes an ethical issue that damage
the repute of the company and rights of workers. The leaders of the supply
chain must think about their positive and useful role in the company and how
they can take part in remove the issues. The first consideration is to not
waste the talent of workers. It means that the management must do care of
skilled and talented workers (Lo & Twiss, 2015).
The procurement leaders must find that 68% of the workers in China are
embedded in the supplier process and it the ethical actions are not taken it
can induce a negative impact on their working skills. In her article, she
mentioned that companies must take care of the influence of supply chains on
the global means and it can induce an impact on the development of company and
communities around the world. The Chinese workers in Apple Inc. are full of
potential and Apple Inc. management must consider their intellectual capital
that can create a positive impact on the customers and workers of China (Schmidpeter, Lu, Stehr, & Huang, 2015).
In China, Apple Inc. is facing deep-seated issues and problems that
require proper management to be resolved. The research shows that Apple Inc. in
China is facing issues of human rights, ethical problems and environmental
issues that are required be addressed on first hand. The low pay scale,
environmental hazards, and poor working conditions are causing issues for
Chinese workers. The workers are subjected to attempt suicide due to intensive
working conditions and it causes shock to the factories of Apple Inc (Itunesu-assets.
itunes. apple. com, 2019; Choudhury, 2019).
The company failed in finding a reasonable and permanent solution to
reduce the recurrent environment and labour issues. In order to resolve the issues, Apple Inc.
has taken some initiatives, but the profit of the company slipped in the recent
years therefore it was not possible to implement all the decisions. The
sustainable and competitive advantage of the company has changed the working
conditions and results in domination, marketing, and superior designing of the
process.
The advanced consumer electronics
in the supply chain is working effectively in Chinese manufacturing and supply
chain management sectors. Apple worked on resolving poor working conditions and
improved the local working conditions by having an electronic security system, integrity,
transparency, and accountability in the working considerations of the Chinese
manufacturing sector (Schmidpeter, Lu, Stehr, & Huang, 2015).
The possible
actions that are required to be considered in Apple Inc. management for the
employees of China are listed below,
1.
Consider the various issues mentioned in the
report.
2.
State new policies and standards that can
resolve the issues and provide rights of the workers in the workplace.
3.
Consider the several working statements and
highlight the common issue and then find the best alternative that can satisfy
the Chinese labour.
4.
Improve the working conditions and don't use the
ole outdated tricks on the Chinese labour,
5.
The company is keen to generate profits, but it
is important to find ways of working efficiently and resolving the issues
wisely. The expense of workers and stakeholder must be addressed by the
company.
Conclusion of Apple Technology company in China
The present
report concluded that Apple Inc. failed in the development and implementation
of ethical, legal and professional capacities for the Chinese workers. The
report analyzed different ethical steps that are required for the development
of companies and how Apple can implement them in the company. On the basis of
the present analysis, it is concluded that instead of shutting down the
business in China, Apple Inc. must revise and rethink all the ethical issues
and resolve them to keep the skilled workers satisfied with the services. Besides
all the factors, Apple Inc. has to maintain an image in public.
References of Apple Technology company in China
Choudhury, S. R. (2019). Apple denies claims it
broke Chinese labor laws in iPhone factory. Retrieved from www.cnbc.com: https://www.cnbc.com/2019/09/09/apple-appl-claims-it-broke-china-labor-laws-at-iphone-factory-mostly-false.html
Clarke, T., &
Boersma, M. (2019). Apple, the $1 trillion company searching for its soul.
Retrieved from theconversation.com: https://theconversation.com/apple-the-1-trillion-company-searching-for-its-soul-101030
Itunesu-assets. itunes.
apple. com. (2019). Additive, Multiplicative, and Ciphered Systems of
Numeration. Retrieved from itunesu-assets.itunes.apple.com: https://itunesu-assets.itunes.apple.com/apple-assets-us-std-000001/CobaltPublic4/v4/db/95/ac/db95ac7f-d1a6-3ba9-2b8f-df6313ce585d/07bd70b35a729a9c40c4e380b03ae50b1ac06741115b18c562ffe380392fc0b7-19429941209.pdf
Kapadia, S. (2019). What
are the most important supply chain ethics? 3 experts weigh in. Retrieved
from www.supplychaindive.com:
https://www.supplychaindive.com/news/supply-chain-ethics-experts-roundtable/566946/
Lo, P.-C., & Twiss,
S. B. (2015). Chinese Just War Ethics: Origin, Development, and Dissent.
Routledge.
Psmag. com. (2017). APPLE'S
ETHICS DILEMMA IN CHINA. Retrieved from psmag.com:
https://psmag.com/economics/apples-ethics-dilemma-in-china
Schmidpeter, R., Lu, H.,
Stehr, C., & Huang, H. (2015). Sustainable Development and CSR in China: A
Multi-Perspective Approach. Springer.