It's
not about something to hide
When I started my research about
privacy and video games, I asked gamers and bloggers regarding the privacy
issues in video games. Mostly the bloggers and the gamers told me this is not
an issue. The major issue about which they showed their concerns is as given:
they don't like other people to know what they are playing. Also, the fact is
of significant importance that some games require people to share things on
Facebook.
The
important parameter in this regard is all about the thinking of users about privacy
as something legal and boring. It is not something that they should think
about. But actually, it needs to be considered as the first priority.
To realize why we first need to
understand what is PRIVACY we should stop just saying "privacy," and
start saying "the right for privacy". This is what it is. Like other
human rights such as safety, free speech, education, etc. We also have the
RIHGT for privacy.
Most
people might think that the right to privacy is about hiding information. If we
hide something, then it's a secret. But actually, it's about controlling where
and when your information is. You can share your information, but you should
know people know what about you, and more important is what they can do about
it.
So,
what's the big deal?
Have you asked yourself, by now, what the big deal is?
Well,
the fascinating thing while playing games is that, we use lots of advanced
technology- from cameras to microphone and other digital devices. These devices
tend to produce lots of high-quality information about us, much more than just
location: i.e., photos, sound files, and social relationships, physical
characters like facial expression, the shape and movement of the body (body
language), biometric data and so on. The future technology and development like
the improvement of the VR-AR tech, and other developments like reading minds
(thank you Facebook for that!)is not being mentioned here.
Gathering
the data is only the first step. The real deal is the analysis of the said
information and sync it with the process and activities gamers did in the game
while this data was collected. There are lots of psychological and personality
reports data analyzers or learning machines can produce, some of them are
already in use in the field of the game economy. For example- our temperament,
how dealing with uncertainty conditions, dealing with stressful situations, how
we behave in different social situations, and even our political opinion and
our greatest fears.
It's
not so easy to know which company knows what about us (we will
discuss it). This is not something known to the general audience, so
it's a bit surprising to see the article about how the US air force plans
to use games for recruitment purposes [https://www.military.com/defensetech/2018/05/25/heres-how-air-force-plans-recruit-teenage-gamers.html].
I
short the air force works on a game in which teenagers can play, and if they
prove them "just brilliant," the army will contact them.
They,
of course, thought about privacy issues and states that "They would
play anonymously, identified only by an IP address," But I don't
believe IP identification is the right solution or even enough for privacy
issues, but what's more bothers me is the following explanation about the
design of the game and the information they can conclude:
"By
giving kids a few scenarios to work through, the Air Force can measure
critical, creative, conceptual, constructive, contextual, and collaborative
thinking."
"I
can tell if you're empathetic. I can tell if you cheat. I can tell if you cut
corners [or] if you're morally courageous under pressure or if you save your
own skin."
This
kind of information about 15-year-old teenagers, in the hand of government or
other related institutions (or anyone actually), reminds me of Snowden's
documents. We can't ignore the presence of games like angry birds in the papers
he released and the amount of data possibly collected from the 15-year-old
playing the game.
For
example, this is a quote from Snowden's documents, related games, and virtual
environments:
"GVEs
are an opportunity! We can use games for CNE exploits, social network analysis,
HUMINT targeting, ID tracking (photos, docs IDS), shaping activities,
geo-location of target."
And
then:
"We
need to develop a viewer/DB that allows linguist/analysts to view/experience
voice/text/video traffic together and archive the GVE data associated with
reporting."
The
end of privacy? Not necessarily
Yes, I know- privacy is dead. There are rules about privacy
(GDPR, for example), and some of us embrace the fact that we can't really
control it and "play the game." BUT I really think there are few
things we must understand before giving up on finding holistic solutions:
First-
We can't trust the law. Sorry for being so pessimistic, but if Snowden's case
is not enough for you, then you must understand that rules can be changed by
politicians and their needs. I'm happy there are rules like GDPR and COPPA, but
history made me a skeptic about the life expectancy of laws, and I don't want
my information (and yours) to be on the hand of politicians, their needs and bias.
The fact that they CAN be changed is good enough for us to think about what we
can do about it.
Think
about the next scenarios: What will happen if a few years from now the
government decides that insurance and other health care (physical or psychological)
can have your information and decide whether to pay for some kind of medicine
or treatment? What if workplaces will ask your leadership profile to decide if
you fit for a job you really want?
Does
that lead me to the second thing we must think about- Can previous data
determine our future? Can it prevent us from fulfilling our potential? Am I the
same person I was 15 years ago, or even five years ago? And we didn't discuss
the option of profiling on gender, race, and other bases.
This
is not a unique thought when we relate to big data, but as gamers, the amount
and quality of the data collected, and what can be done with them, is something
worth remembering. We can already see how the game economy uses data to make us
keep playing games (and maybe even addicted).
What
can I do about this?
Don't panic! Well, not yet... There are solutions, not the
kind of solutions that will make us go back in time and create stupid games.
It's not fun, and I'm realistic- this will never work! But we must see the
power we have- as gamers and as designers. The super-power-keyword is
TRANSPARENCY.
Gamers
are not only individuals sitting in front of screens and playing games. From my
point of view, we are a community, which is power. Through blogs and groups (virtual
and non-virtual), we can talk about this. Game reviews can address the
information mentioned in the long tiring privacy agreements. When we talk about
games and their mechanics, we can also speak out loud about privacy issues in
the game.
We
also can create standards. If I want to buy a game and hesitating between two
different games, I guess a five-star privacy approved game will be more
appealing for us, knowing the power and importance of privacy, and to parents
buying their teenagers games.
This
leads me to how game companies can be transparent: Act like YOU HAVE NOTHING TO
HIDE from us. For Example-
Don't
hide the information on privacy matters in privacy agreements nobody wants to
read. Let us know, loud and clear, what kind of information is being collected
and what your company does to protect it (like- information being deleted on a
regular basis).
Also,
you can make a "privacy menu" [example] specifying the data
being collected. In this menu, you gamers can mark what kind of data they want
you to have, which one we want you to know only on a specific time or setting,
and which one we don't want you to have at all. This menu is also your place
and chance to explain to your gamers how it can affect the game.
There
are more solutions to this matter, and I'm sure we can be creative on issues we
can't find solutions to, but besides transparency, a golden rule is- make us
trust you. Let us know that every detail you have on your gamers is relevant
for the game. Don't make players suffer or regret their need and willing to
protect their data. Because, as Snowden said it:
"Privacy
isn't about something to hide. Privacy is about something to protect... Privacy
is what gives you the ability to share with the world who you are on your own
terms."