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Report on Frequencies of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Category: Marketing Paper Type: Report Writing Reference: APA Words: 3700

This paper presents the two types of statistics, i.e. inferential and descriptive analysis, to precise the relationship between the dependent and independent variables that how awareness and perceived usefulness, promotion and low prices, delivery cost, accessibility, and visual marketing effects the e-shopping by applying descriptive and correlation analysis.

Table 1.

Gender

 

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Male

72

54.5

54.5

54.5

Female

60

45.5

45.5

100

Total

132

100

100

 

Age

 

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Less than 26 Year

36

27.3

27.3

27.3

26 - 35 Year

48

36.4

36.4

63.6

36 - 45 Year

33

25

25

88.6

46 - 55 Year

10

7.6

7.6

96.2

More than 55 Year

5

3.8

3.8

100

Total

132

100

100

 

Status

 

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Married

83

62.9

62.9

62.9

Single

49

37.1

37.1

100

Total

132

100

100

 

Monthly Income

 

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Less than 5,000 SAR

17

12.9

12.9

12.9

5,000 - 9,999 SAR

46

34.8

34.8

47.7

10,000-14,999 SAR

34

25.8

25.8

73.5

More than 15,000 SAR

17

12.9

12.9

86.4

Non fixed income

18

13.6

13.6

100

Total

132

100

100

 

 Interpretation: The above shows the frequencies of gender, it can be observed that total of 132 individuals responded to the survey; 72 respondents were males (54.5 percent of total respondents) and 60 respondents were females (45.5 percent of total respondents).The above table shows the frequencies of age; total of 5 groups of age was defined, and most of the respondents belong to the age group between 26 and 35, i.e. 48 respondents and 36.4 percent of total respondents. Only 5 respondents belong to age group more than 55 years, i.e. 3.8 percent of total respondents.

The above table represents the marital status of the respondents; 62.9 percent of the total respondents are married i.e., 83 respondents and 37.1 percent of respondents are unmarried i.e., 49 respondents. The above table represents the monthly income; it can be observed that most of the respondents belong to income group between 5,000 - 9,999 SAR i.e. 46 out of 132 respondents and 34.8 percent while the least number of employees belong to income group less than 5,000 SAR and more than 15,000 SAR i.e. 12.9 percent and 17, 17 out of 132 respondents.

1.2         Descriptive Statistics of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Table 2.

1.      Descriptive Statistics

 

N

Minimum

Maximum

Mean

Std. Deviation

E-Shopping

132

2.00

5.00

3.8773

.71265

Awareness and Perceived Usefulness

132

2.00

5.00

4.0511

.71298

Promotion and Low Prices

132

1.33

5.00

4.1010

.82161

Delivery Cost

132

2.00

5.00

4.1098

.69982

Accessibility

132

2.00

5.00

4.1515

.64998

Visual Marketing

132

1.50

5.00

4.1515

.71699

Valid N (listwise)

132

 

 

 

 

 Interpretation:  The above table represents the summary statistics of dependent and independent variables containing the number of observations, minimum data value, maximum data value, mean value, and standard deviation. It can be observed that all of the variables contains 132 number of observations; the minimum data value of e-shopping, awareness and perceived usefulness, delivery cost, and accessibility is 2.00, while minimum value of promotion and low prices and visual marketing is 1.33 and 1.50 respectively. In addition, the maximum value of all variables is 5.00. The data shows that e-shopping has minimum mean value i.e. 3.8773 and the rest of the variables have means value around 4.1. Following the mean values, promotion and low prices have highest value of standard deviation i.e. 0.82161 while accessibility has lowest value of standard deviation i.e. 0.64998.

1.3         Reliability statics of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Table 3.

Constructs

N

No of item

Chronbach’s Alpha

E Shopping

132

6

0.828

Awareness and Perceived Usefulness

132

4

0.736

Promotion and Low Prices

132

3

.531

Delivery Cost

132

4

0.635

Accessibility

132

4

.517

Visual Marketing

132

4

.885

Interpretation

This table representing the reliability and inconsistency of the data that is conducted from the respondents after analyzing the literature review of the various authors. The literature review also measures the impacts of the consumer’s behaviors on E-shopping and there are several factors that are analyzed in this study and these all factors are affection the E-shopping. The value of the Chron bach’s Alpha in this table represents the consistency of data. The Chron bach’s Alpha value for E-Shopping is 0.828 it shows the data is highly reliable because the value is greater than 0.7. The Chron bach’s Alpha value for three variables Promotion and Low Prices, Delivery Cost and Accessibility is less than 0.7 which shows data is moderately reliable for further analysis.

1.4         Factor Analysis

The tables of the factor analysis are to larger due to this. All of these tables are not composed in this file. These tables are given in the appendix.

1.4.1        E-Shopping of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Table 7.

Factor Analysis is better explained with the help of tables given below:

Communalities

 

Initial

In general I shop from E-shopping stores

1.000

E-shopping is a trend nowadays.

1.000

I believe, E-shopping is considered as lifestyle.

1.000

Traditional shopping is no more charming to me and people I know.

1.000

Online shopping is more preferable for me and people I know.

1.000

A product information quality is important in E-shopping.

1.000

A complete detail of product information quality builds my trust to do E-shopping.

1.000

I always get relevant information about the product I need at online stores.

1.000

The product quality information helps me doing E-shopping.

1.000

A price of the products on the e-stores is always fair when compared to the products at the traditional stores.

1.000

E-shopping is cheaper than normal shopping.

1.000

E-shopping provides buyer-friendly promotions and prices to the customers.

1.000

The quality of delivery service is important for E-shopping.

1.000

E-shopping guarantee to deliver my order safe and secure.

1.000

The delivery cost in e-shopping is less than transport cost in normal shopping.

1.000

I prefer the online stores that provide free delivery services over the stores that do not.

1.000

The purchasing services in E-shopping is more friendly than normal shopping.

1.000

The customers who shop online get more variety as compared to customers who buy from normal stores.

1.000

Satisfaction reviews from customers are helpful to make purchasing decision.

1.000

There is no time limit in e-shopping, I can buy any product at any time.

1.000

A good visual interface in the e-shopping platforms attracts me to do E-shopping.

1.000

My purchasing decision from online stores highly depends on the picture quality of the product I want to purchase.

1.000

Visual representation of products supports my E-shopping decisions.

1.000

Online stores deliver the exact product they show in the pictures.

1.000

Extraction Method: Principal Component Analysis.

 

Total Variance Explained

Component

Initial Eigenvalues

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

7.689

32.039

32.039

3.549

14.788

14.788

2

2.599

10.829

42.868

3.243

13.512

28.300

3

1.449

6.038

48.906

2.722

11.343

39.643

4

1.374

5.724

54.630

2.618

10.910

50.553

5

1.276

5.315

59.945

2.254

9.392

59.945

6

1.039

4.328

64.274

 

 

 

7

.934

3.891

68.165

 

 

 

8

.871

3.628

71.793

 

 

 

9

.716

2.983

74.776

 

 

 

10

.670

2.792

77.568

 

 

 

11

.639

2.663

80.231

 

 

 

12

.603

2.511

82.742

 

 

 

13

.541

2.253

84.994

 

 

 

14

.515

2.145

87.140

 

 

 

15

.491

2.047

89.186

 

 

 

16

.428

1.784

90.970

 

 

 

17

.367

1.528

92.498

 

 

 

18

.332

1.382

93.880

 

 

 

19

.318

1.323

95.203

 

 

 

20

.300

1.248

96.452

 

 

 

21

.249

1.038

97.490

 

 

 

22

.227

.948

98.438

 

 

 

23

.209

.869

99.306

 

 

 

24

.166

.694

100.000

 

 

 

Extraction Method: Principal Component Analysis.


Rotated Component Matrixa

 

Component

1

2

3

4

5

In general I shop from E-shopping stores

-.037

.499

.519

.086

.202

E-shopping is a trend nowadays.

.494

-.082

.537

.258

.204

I believe, E-shopping is considered as lifestyle.

.315

.145

.651

-.036

.193

Traditional shopping is no more charming to me and people I know.

.007

.484

.676

-.079

-.024

Online shopping is more preferable for me and people I know.

.000

.616

.529

.217

-.163

A product information quality is important in E-shopping.

.135

.052

.075

.806

.025

A complete detail of product information quality builds my trust to do E-shopping.

.112

-.035

.065

.755

.192

I always get relevant information about the product I need at online stores.

.153

.081

.608

.144

.210

The product quality information helps me doing E-shopping.

.289

.067

.399

.500

.088

A price of the products on the e-stores is always fair when compared to the products at the traditional stores.

.650

.142

.338

.069

.083

E-shopping is cheaper than normal shopping.

.776

.303

.192

.058

.038

E-shopping provides buyer-friendly promotions and prices to the customers.

.760

.156

.126

.103

.212

The quality of delivery service is important for E-shopping.

.515

.189

-.206

.522

.258

E-shopping guarantee to deliver my order safe and secure.

.291

.574

.089

.303

-.051

The delivery cost in e-shopping is less than transport cost in normal shopping.

.380

.697

-.010

-.056

.003

I prefer the online stores that provide free delivery services over the stores that do not.

.580

.182

-.038

.385

.101

The purchasing services in E-shopping is more friendly than normal shopping.

.200

.651

.204

.018

.270

The customers who shop online get more variety as compared to customers who buy from normal stores.

.019

.536

.106

.354

.337

Satisfaction reviews from customers are helpful to make purchasing decision.

.553

-.058

.115

.390

.355

There is no time limit in e-shopping, I can buy any product at any time.

.404

-.035

.223

.190

.477

A good visual interface in the e-shopping platforms attracts me to do E-shopping.

.066

.278

.106

.324

.460

My purchasing decision from online stores highly depends on the picture quality of the product I want to purchase.

.130

.166

.069

.112

.830

Visual representation of products supports my E-shopping decisions.

.319

.175

.310

.055

.599

Online stores deliver the exact product they show in the pictures.

.054

.682

.135

-.176

.296

Extraction Method: Principal Component Analysis.

 Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 14 iterations.

Component Transformation Matrix

Component

1

2

3

4

5

1

.563

.461

.427

.375

.384

2

-.365

.645

.385

-.530

-.148

3

-.425

.514

-.491

.561

.006

4

-.565

-.324

.625

.415

.118

5

-.223

-.052

-.197

-.304

.904

Extraction Method: Principal Component Analysis. 

 Rotation Method: Varimax with Kaiser Normalization.

2.      KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.775

Bartlett's Test of Sphericity

Approx. Chi-Square

350.797

df

15

Sig.

.000

Generally, in the factor analysis, the KMO is used to measure the adequacy of the sampling. It also utilized to measure either the response is adequate or not. It must be round about the 0.5 according to its satisfactory analysis. The Adequacy of the variables is recommended greater than 0.5. The value of the KMO is 0.775 it means responsible for this variable is adequate.  The significance level of Bartlett's Test of Sphericity test is less than 0.05. It shows the correlation matrix is not an identity matrix (see in Appendix).

1.4.2        Awareness and Perceived Usefulness

Table 8.

3.      Component Matrixa

 

Component

1

Product information quality is important in E-shopping.

.798

Complete detail of product information quality builds my trust to do E-shopping.

.833

I always get relevant information about the product I need at online stores.

.790

The product quality information helps me doing E-shopping.

.598

Extraction Method: Principal Component Analysis.

a. 1 component extracted.

In this table of the Component Matrix, the loadings of the factors are represented and it also shows extracted values of each item in this variable of Awareness and Perceived Usefulness. For the four questions of these variables, one factor is extracted. There are several other factors that are contributing to this variable, and it also referred as the higher absolute value of loading. In this matrix the four items are divided into two components. The loadings are represented by the gap in the tables, which are less than 0.5, and due to this to read the table can be easier.

4.      KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.476

Bartlett's Test of Sphericity

Approx. Chi-Square

182.713

df

6

Sig.

.000

 

Generally, in the factor analysis, the KMO is used to measure the adequacy of the sampling. It also utilized to measure either the response is adequate or not. It must be round about the 0.5 according to its satisfactory analysis. The Adequacy of the variables is recommended greater than 0.5. The value of the KMO is 0.476 it means responsible for this variable is adequate because it is roundabout 0.5.  The significance level of Bartlett's Test of Sphericity test is less than 0.05 it shows correlation matrix is not an identity matrix (see in Appendix).

1.4.3        Promotion and Low Prices

Table 9.

5.      Component Matrixa

 

Component

1

The price of the products on the e-stores is always fair when compared to the products at the traditional stores.

.565

E-shopping is cheaper than normal shopping.

.710

E-shopping provides buyer-friendly promotions and prices to the customers.

.866

Extraction Method: Principal Component Analysis.

a. 1 component extracted.

 In this table of the Component Matrix the loadings of the factors are represented and it also shows extracted values of each item in this variable of Promotion and Low Prices. For the three questions of these variables, one factor is extracted. There are several other factors that are contributing to this variable, and it also referred as the higher absolute value of loading. In this matrix the four items are divided into two components. The loadings are represented by the gap in the tables, which are less than 0.5 and due to this to read the table can be easier.

6.      KMO and Bartlett's Test of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.480

Bartlett's Test of Sphericity

Approx. Chi-Square

43.655

df

3

Sig.

.000

 Generally, in the factor analysis, the KMO is used to measure the adequacy of the sampling. It also utilized to measure either the response is adequate or not. It must be round about the 0.5 according to its satisfactory analysis. The Adequacy of the variables is recommended greater than 0.5. The value of the KMO is 0.480 it means responsible for this variable is adequate because it is roundabout 0.5.  The significance level of Bartlett's Test of Sphericity test is less than 0.05. It shows the correlation matrix is not an identity matrix (see in Appendix).

1.4.4        Delivery Cost of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Table 10.

7.      Component Matrixa

 

Component

1

2

The quality of the delivery service is important for E-shopping.

.845

-.060

E-shopping guarantees to deliver my order safe and secure.

.840

.151

The delivery cost in e-shopping is less than the transport cost in normal shopping

.865

-.086

I prefer online stores that provide free delivery services over the stores that do not.

-.001

.993

Extraction Method: Principal Component Analysis.

a. 2 components extracted.

In this table of the Component Matrix the loadings of the factors are represented and it also shows extracted values of each item in this variable of Delivery Cost. For the three questions of these variables two factors are extracted. There are several other factors that are contributing to this variable, and it also referred as the higher absolute value of loading. In this matrix, the four items are divided into two components. The loadings are represented by the gap in the tables, which are less than 0.5, and due to this to read the table can be easier.

8.      KMO and Bartlett's Test of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.694

Bartlett's Test of Sphericity

Approx. Chi-Square

130.645

df

6

Sig.

.000

 Generally, in the factor analysis, the KMO is used to measure the adequacy of the sampling. It also utilized to measure either the response is adequate or not. It must be round about the 0.5 according to its satisfactory analysis. The Adequacy of the variables is recommended greater than 0.5. The value of the KMO is 0.694 it means responsible for this variable is adequate because it is around 0.5.  The significance level of Bartlett's Test of Sphericity test is less than 0.05 it shows the correlation matrix is not an identity matrix (see in Appendix).

1.4.5        Accessibility of Determinants of Consumers’ Preference for E-shopping in Saudi Arabia

Table 11

9.      Component Matrixa

 

Component

1

2

The purchasing services in E-shopping are more friendly than normal shopping.

.793

.103

The customers who shop online get more variety as compared to customers who buy from normal stores.

.738

-.146

Satisfaction reviews from customers are helping to make a purchasing decision

.691

-.389

There is no time limit in e-shopping. I can buy any product at any time.

.324

.907

Extraction Method: Principal Component Analysis.

a. 2 components extracted.

 In this table of the Component Matrix, the loadings of the factors are represented, and it also shows the extracted values of each item in this variable of Accessibility. For the three questions of these variables two factors are extracted. There are several other factors that are contributing to this variable, and it also referred to as the higher absolute value of loading. In this matrix the four items are divided into two components. The loadings are represented by the gap in the tables, which are less than 0.5 and due to this to read the table can be easier.

10.  KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.627

Bartlett's Test of Sphericity

Approx. Chi-Square

51.165

df

6

Sig.

.000

 Generally, in the factor analysis, the KMO is used to measure the adequacy of the sampling. It also utilized to measure either the response is adequate or not. It must be round about the 0.627 according to its satisfactory analysis. The Adequacy of the variables is recommended greater than 0.5. The value of the KMO is 0.627 it means responsible for this variable is adequate because it is roundabout 0.5.  The significance level of Bartlett's Test of Sphericity test is less than 0.05. It shows the correlation matrix is not an identity matrix (see in Appendix).

1.4.6        Visual Marketing

Table 12

11.  Component Matrixa

 

Component

1

A good visual interface in the e-shopping platforms attracts me to do E-shopping.

.947

My purchasing decision from online stores highly depends on the picture quality of the product I want to purchase.

.810

Visual representation of products supports my E-shopping decisions.

.743

Online stores deliver the exact product they show in the pictures

.947

Extraction Method: Principal Component Analysis.

a. 1 component extracted.

 In this table of the Component Matrix the loadings of the factors are represented, and it also shows extracted values of each item in this variable of Visual Marketing. For the five questions of these variables one factor is extracted. There are several other factors that are contributing to this variable, and it also referred to as the higher absolute value of loading. In this matrix the five items are divided into one component. The loadings are represented by the gap in the tables which are less than 0.5 and due to this to read the table can be easier.

1.5         Regression analysis

Table 4.

12.  Model Summary

Model

R

R Square

Adjusted R Square

Std. The error of the Estimate

1

.983a

.966

.965

.10473

a. Predictors: (Constant), Visual Marketing, Awareness and Perceived Usefulness, Accessibility, Delivery Cost, Promotion and Low Prices

Table5.

13.  ANOVAa

Model

Sum of Squares

df

Mean Square

F

Sig.

1

Regression

39.305

5

7.861

716.736

.000b

Residual

1.382

126

.011

 

 

Total

40.687

131

 

 

 

a. Dependent Variable: Shopping

b. Predictors: (Constant), Visual Marketing, Awareness and Perceived Usefulness, Accessibility, Delivery Cost, Promotion and Low Prices

Table 6.

14.  Coefficientsa

Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

B

Std. Error

Beta

1

(Constant)

.054

.103

 

-.526

.600

Awareness and Perceived Usefulness

.123

.021

.131

5.725

.000

Promotion and Low Prices

.467

.034

.462

13.726

.000

Delivery Cost

.512

.032

.487

15.776

.000

Accessibility

.80

.020

.077

4.019

.000

Visual Marketing

.10

.014

.013

.672

.503

a. Dependent Variable: Shopping

Interpretation

For constructing the regression equation of the least square, it has found a =0. 054 and b = .123, -.467, .512, .80, and 10 in the regression analysis of the coefficient table. The regression equation for the least square is;

 

Y = .054+ .123X1+.467x2+.467?+.512?+.80?+.10

In the above-given analysis the value of the coefficient of the variables is representing that there is positive relationship between all independent variables and dependent variable (E-Shopping). It shows by enhancing the input the output will be increased automatically. The level of the significance for all variables is highly significant except for one variable (Visual Marketing). Because the value of Visual Marketing is 0.503, and it greater than 0.05meanwhile the values for several other variables are 0.000, and these are less than 0.05. It shows all of the independent variables have positive significant relationship with the dependent variables.

The module summary table represents the effect of independent variables on the dependent variable, and in this table the value of the Adjusted R square 0.965, which shows due to the 1% change in independent variables, the dependent variable E-shopping will be changed96%.  It means by enhancing all of these factors, the trend of the E-shopping can be increased.

The F statistic is the regression mean square (MSR) divided by the residual mean square (MSE). If the significance value of the F statistic is small (smaller than say 0.05), then the independent variables do a good job explaining the variation in the dependent variable. The significance value of the F statics is 0.000.

If the significance value of F is larger than say 0.05, then the independent variables do not explain the variation in the dependent variable, and the null hypothesis that all the population values for the regression coefficients are 0 is accepted. After checking for the model fit, we might want to know the relative importance of each IV in predicting.

DV. The unstandardized (B) coefficients are the coefficients of the estimated regression model.

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