Along with the growth of globalization,
technology plays an important role for every single business to be survived in
the market industry. The market of e-Commerce business is something that has
been attracting many business persons in these modern days. There are many
companies have switched and referred to run the business in the e-Commerce
platform, with the fact that there are many benefits offered by this platform.
At this point, there is an essential thing to be noted by the e-Commerce
players, which is; e-Commerce platform definitely required the company or
organization to implement the latest and suitable technologies to build and
operate a successful e-Commerce platform. The technologies that required for
the organization to have in order to build and operate a successful e-Commerce
business platform are such as:
·
Web Servers
of the technologies required for an
e-commerce system
These are the networked computers that have
the capability to connect with the organization’s HTTP. The Web Servers will
deliver commands, receive all the responses, and then provide valuable data for
the organization.
·
Browser
of the technologies required for an e-commerce
system
A Web Browser could be described as a
software application that utilized to assign, receive, and also display the
entire content from the Web Servers. The most popular browsers are included
Google Chrome, Mozilla Firefox, Internet Explorer, etc.
·
Server
Software of the
technologies required for an e-commerce system
The web server software has the capability to
manage, as well as interacts with the components of the server’s hardware, with
a purpose to process all the requests efficiently.
·
Web Authoring
Tools of the
technologies required for an e-commerce system
Web Authoring tool defined as a programming
bit that has been designed to use this tool through a web designer or to change
the content of the web. The process of the word for the significant content of
HTML, (for example, Notebook++) to substantially more complicated representative
and creating instruments and substance the board frameworks through worked in buildings,
gadgets of troubleshooting as well as synchronized determination highpoints.
Famous web writing software design devices integrate Visual Studio of Microsoft,
Adobe software for Dreamweaver and Aptian Atelier. These instruments sanction the
web engineers to develop and create as
well as to test the applications of web
and other different applications have
worked in devices that take into the modest explanation of the organization of
records on the servers of Web (Sreedhar, 2018).
1.
Explain the
impact of introducing an e-commerce system on an organization?
There are some benefits as the impact of
introducing an e-commerce system on the organization such as:
·
Worldwide
Marketplace
The online business also provides the various
advantage of products that would be reachable for customers from place to place
in the world. Online business has been expanded to enhance the numbers of
customers that can easily access the business all around the world. Moreover, the
income can also be increased if the number of consumers will also expand. The
business can also be increased if the customer buys the products in a large
amount. Increased in the business, will
gain extra challenge from diverse organizations
·
Trading can
be done 24/7
Trading on the web suggests that there is no staff
can be needed to operate the operational workshop, as well as interactions, can
be done on every occasion. No employees were needed to deals with the requests
along with conversations and these interlinks can be done in a natural way.
·
Mainly
represents low expenses
Arranging up shopping through the online
system did not need much expense to start with it, but this will also be compared
with the custom store as well. Setting up a conventional store includes
purchasing or leasing a spot or area, acquiring stock, employing employees and
paying off all of the utility expenses.
·
Valuing
openings
In this paragraph, the most important part
can be included which describes the contrast value between online stores and
custom stores. Online discounts along with costs theses discounts will help and
motivate the customer to buy such merchandise from an online store. The low
price product of the shop will lead the store toward profit and make famous as
well, despite this leasing the space for shop and services charges would also
be proved helpful. Shopping through online system set aside it is the part of
the business to receives the payment in cash only and giving it to clients by
bringing down their costs.
·
Liquid
evaluating
Online stores can similarly triumph melted assessing
which is that can lead the store toward increased and decreased in the cost’s
conditions. The increment in the costs was rapidly increased and decreased in
the customary stores. When a specific product has been starting sold rapidly
this thing can be attained in the form Sof progressive cost as well as the
interest for this thing would also be increased. This could make benefit the
business. In the other mode, it is described that if a product was not sold at
its required cost, then this situation
will lead the store toward loss and then the owner of the store has to make
sure about the products and sold them with appropriate prices (Qin, 2010).
2.
Identify and
provide a detailed description of how an organization can promote their business
using e-Commerce.
An organization could promote their business
using e-Commerce due to the fact that the e-Commerce platform has the
capabilities to make an organization:
·
Remaining
Competitive
As indicated by the Industrialist, most of
the persons were adopting this profession as their business, as on the other
side online shopping system get so popular that one may easily find their
customers. It is necessary for the online shopping store to create something
innovative to attract the customer toward them, it will increase the amount of
profit up to 50 to 70% among the markets related to the socioeconomic state. The particularly e-Commerce business has been
manufactured through the course also including the effort of a couple of years
with an increased in the income of 700 billion dollars. It depends upon the
word wide retailers who make up the profit with the percentage of 18% and these
deals can be predicted to hit the deals with the scarcely years (Digitalmarketinginstitute.com,
2019).
·
Presented
world widely
It can be implicated that physical
arrangements were restricted through distinct areas, and depend upon the organization’s
product or service, and it is necessary for the income. However, regardless of
whether the organization feels that it is necessary for the business to have
the growing rates globally could enable the organization to endeavour into innovative
aspects of the professional.
·
Bringing
down Costs
Due to the fact that web-based business or
known as e-Commerce will, in universal, and these physical arrangements can be
transferred through ow cost, adding an online segment to the organization’s
current business shouldn't be a high-hazard venture and truth be told, by and
large, it is necessary for the shopkeeper to take a proper decision to avoid
the opening façade of customers as well as through this technique one may not
lose much cash through this system.
·
Diverse
Traffic Streams
Building up an online nearness can assist the
organization with understanding the market better so that the organization can
offer them novel and inventive items just as advance the organization’s
on-the-ground store.
This is due to the site improvement on the
webpage which is quite vital and advanced advertising procedures can be
colossal with regards to clients look into and focusing on the organization’s marketing
strategies, whether online or offline.
·
Effectively
Scale and Grow
One main advantage of maintaining an e-commerce
business is that the organization can undoubtedly streamline and scale the
spending limit as per every single other part of the business, and it's not
very hard proportional to the business from the client base extend and develop.
·
It will
provide an excellent customer experience.
Moreover, it is customized that making web-based
online store. It is necessary for the owner to provide the smooth and well
equipped for the usage of their customers. Not exclusively does a client did
not have the option to leave the discounts opportunity at their homes, yet they
likewise get the chance to keep away from traffic. At this point when a market
is arranged precisely, the straightforwardness of observing, inspecting, and intreating
can be done without any extra flexibility in the transference of money. This is
very obvious for the situation if unique highlights, such as , live talks that there
were some steps can be presented to response the client for 24/7, an
accomplishment which is turning out to be increasingly reasonable in the event
that the organization think about abroad redistributing or chatbots (Costa, 2003).
3.
Explain the
solutions to the potential risks to an organization of using e-Commerce.
Based on a report by Statista, in the year of
2015, retail e-commerce sales have reached the number to $342.96 billion, and
throughout 2019 they are anticipated to go beyond $600 billion. In fact,
e-commerce retail might be able to create around $100 billion by 2019, only in
the United States (Statista.com,
2019).
For this reason, with these great figures, the controls along with the potential
of e-commerce are obvious. On the other hand, this fact does not mean that all
e-commerce companies are generating money every time. Instead, there are a
number of challenges that standing in the line as barriers for the companies, whether
they are big or small. Growing an e-commerce business is not an easy task to do.
Instead, the organization needs to take huge care over the whole thing, right from
website maintenance all the way through to the customer service.
Here are some potential risks to an
organization using an e-Commerce, along with the solutions:
·
A
nonappearance of online personality confirmation
At the point when a guest goes to the
organization’s e-Commerce site and joins, the entryway is ignorant of the
client, bar the data they entered. Regardless of whether the client data is
certified or not stays sketchy. Cash-on-Delivery (COD) buys utilizing invalid
or telephone numbers or addresses can prompt colossal income misfortunes.
The solution: By finding a way to check the
client's data.
·
Conveying an
omnichannel client experience
In this day and age, clients can connect
through any number of touch-focuses. They might visit the organization’s website,
contact the organization’s specialist, leave a message on the organization’s
web-based social networking page, shop from the store or get in touch with the
organization through live talk or an informing stage.
The solution: Try to furnish the organization’s
team with the correct innovation. Cutting-edge, visual commitment instruments
empower the organization to serve clients throughout touchpoints, channels, as
well as adventures, and of course, distinguish the key channels.
·
Contender
Analysis
Within a competitive situation, the other
competitors will offer indistinguishable products or services offered by the
organization. Except if the organization will have a methodology to separates itself,
it will be hard to endure.
The solution: Lead careful examination into
contenders. Spot accentuation on building up a technique empowering the
organization to sparkle more brilliant than the rivals. Utilize web-based life
stages and online journals for advancing products. Put resources into special
ideas to help make more web nearness, and in this way, more clients.
4. Provide a
detailed description of the risks, as well as two preventative methods for each
outlined risk.
·
Online
Security
The organizations that are using eCommerce system,
they always have to consider online security risks because the online security is
a set of protocols which guide every eCommerce transaction safely. There can be
some vulnerable risks occurred in eCommerce like phishing, data errors, the
fraud of credit card, unprotected online service for customers as well as hacking.
Solution – organizations should have to implement
multilayered security to prevent security attacks and fraud of credit card or
other mentioned risks. They should have to monitor all transactions form
placing an order to delivery. Furthermore, they have to get strong passwords to
form their customers plus they must have the certification of SSL (Geers, 2011).
·
Intellectual property
Some copyright issues may be occurred for the
eCommerce website of the organization due to other competitors, which can
create an interruption in online business.
Solution – the company must have a register eCommerce
website and must have to declare it is the intellectual property (Wipo.int, 2019).
·
Product warehouse & Logistics
Sometimes, the company may face the issue in
which the company has no more stock for selling but the demand arises as well
as customers are also placing orders on the website. On the other side, they
may also face some delivering issues in the sense of lack of delivery staff or
due to any reason.
Solution – the company must have to manage
the stock on a daily basis as well as the website must be intelligent that if the
stock remains less then it should notify the company stock, management team. For
delivering, the organization should have to implement its barcodes and QR codes
on every product plus they have to provide a product tracking facility to every
customer (Smartinsights.com, 2018).
5. Review and
explain the different regulations that govern e-Commerce websites?
Mandatory elements for eCommerce website
In the light of European legislation on e-commerce
regulations, the website should have to some important aspects such as the pre-contractual
information, post-contractual information, withdrawal period, protection of the
data as well as the use of cookies of user’s browsers.
Post Contractual information of the technologies required for an
e-commerce system
It is all about the necessary information
which must be provided to the user or the customers as well as should have to discuss
with government officials such as the website have to provide information on
products which should be clear (Blythe, 2012).
Post contractual information of the
technologies required for an e-commerce system
The eCommerce website must have to confirm
all purchased within 24 hours through notifying clients and such kind of
notifications will be delivered to the client electronically during contractual
procedures.
Withdrawal period of the technologies required for an
e-commerce system
The consumers can use their right to withdraw
from the contract within 14 days under the directive of consumer rights.
Data Protection of the technologies required for an
e-commerce system
Every user’s data will be stored in databases.
The regulation is providing surety that the website will protect their personal
information (Blythe, 2012).
Taxes of the
technologies required for an e-commerce system
Every estate
and country have a different kind of standards for applying taxes on online
business. The company should have to pay the taxes region wise. For instance, they
have to pay VAT tax for non-essential things in Britain.
TASK 2:
1.
Critically
evaluated the e-Commerce strategy.
The e-Commerce business focuses on some significant
things such as Trust and loyalty, accessibility and awareness, quality and
benefits, as well as security and privacy. These are the entities of e-commerce
business which makes the business trustworthy as well as people like to
purchase goods by using the website. In the strategy of eCommerce website, it
provides easy access to products for very user and customer as well as give
them awareness to have the services with the high quality along with multiple
benefits. It also provides data security and makes the information private of
every user of this website to build the strong trust that the company is loyal to
the customers.
2. Provide a
comprehensive comparison of the benefits and drawbacks to an organization?
Etsy
benefits
There are some benefits to Etsy.
·
It has a large
targeted base of the customers. It has more than 40 million active customers
who like to have its products.
·
The
organization has a very strong and community which is very effective to bring a
large number of sales because the company has its teams as well as forums which
make the sense of family among sellers.
Drawbacks
of the
technologies required for an e-commerce system
·
The hardest
thing is that the bank (PayPal) charges processing fees at every.
·
It has no
ability to for the personalization or customization of your shop because there
is a limit on every user as well as they are bound to customize in the limited
listings (Malinak, 2012).
References of the technologies required for an
e-commerce system
Blythe, S. E., 2012. An E-Commerce Law for the
World: the Model Electronic Transactions Act: The Model Electronic Transactions
Act. s.l.:Xlibris Corporation.
Costa, E. d., 2003. Global E-Commerce Strategies
for Small Businesses. s.l.:MIT Press.
Digitalmarketinginstitute.com, 2019. WHAT ARE THE
BENEFITS OF E-COMMERCE TO YOUR BUSINESS?.
[Online] Available at: https://digitalmarketinginstitute.com/blog/what-are-the-benefits-of-e-commerce-to-your-business
[Accessed January 2020].
Geers, K., 2011. Strategic Cyber Security. s.l.:Kenneth
Geers.
Malinak, J., 2012. Etsy-preneurship: Everything You
Need to Know to Turn Your Handmade Hobby into a Thriving Business. s.l.:John
Wiley & Sons.
Qin, Z., 2010. Introduction to E-commerce. s.l.:Springer
Science & Business Media.
Smartinsights.com, 2018. 7 risks you need to know
when launching your ecommerce business in 2018.
[Online] Available at: https://www.smartinsights.com/ecommerce/ecommerce-strategy/7-risks-you-need-to-know-when-launching-your-ecommerce-business-in-2018/
[Accessed January 2020].
Sreedhar, G., 2018. Improving E-Commerce Web
Applications Through Business Intelligence Techniques. s.l.:IGI Global.
Statista.com, 2019. Retail e-commerce sales in the
United States from 2017 to 2023.
[Online] Available at: https://www.statista.com/statistics/272391/us-retail-e-commerce-sales-forecast/
[Accessed January 2020].
Wipo.int, 2019. Intellectual Property and
E-commerce: How to Take Care of Your Business' Website.
[Online] Available at: https://www.wipo.int/sme/en/documents/business_website_fulltext.html
[Accessed January 2020].