Assignment on Website Content CEO’s Message

Message of CEO

For a long time now, it has been our aim to create a platform where customers can find what they are looking for without facing any issue. It is true that we struggle to find what we really need and with the desired quality. In this venture, we set another goal of providing the reliability which other platforms don’t offer.

It is common knowledge that e-commerce platforms tend to fraud with customers.

One of the most common issues is ordering something and not receiving the required product. Instead of it, we are delivered with something completely different from what we ordered. Besides this issue, another issue is not being delivered at all or delay in the delivery of product. These issues are enough to make you lose your trust in e-commerce businesses. We have been customers once as well and we are familiar with all the problems that customers face when they order something online.

Ever since experiencing the issues, we have had the objective of developing a platform which is capable of resolving such issues. After countless years of efforts, we have finally created a platform which is able to meet your expectations.

Our approach is different. And I don’t need to make claims as you can just try our platform. It will tell you whether our e-commerce is different from others or not.

We are being different but why? Well, it is because we care about customer satisfaction. In order to ensure it, we have invested years without a second thought.

Mission and Vision

Vision of CEO

It is our vision to become the best e-commerce business in the industry by a unique and innovative experience to customers and meeting their expectations.

Mission of CEO

Our mission is to become the preference of international customers and gradually expand into other nations. We want to take e-commerce to the level beyond just delivering the products upon payment. It is our mission to develop a deeper understanding level with customers and fulfilling their requirements.

Following are the values which are incorporated in our mission:

·         Reliability

·         Integrity

·         Responsiveness

·         Confidentiality

Reliability: In the world of e-commerce, there are not many reliable platforms. In fact, many customers do not trust many dealers other than some specific ones. It is because the rate of fraud with clients is quite significant. In order to make sure that customers can shop without worrying about lack of reliability, we have developed a secure platform with high-quality services.

If it has been determined that you will get your product in an hour, you will get in this time without any issue. There will be no delay in the delivery and that is one of the most important aspects of our services. You don’t have to worry about your delivery being late.

Moreover, a common issue is to get the wrong product. Well, this is not the case with us. Our effective supply chain technology allows us to deliver only the required products to customers. This serves to save not only your time but also our time.

Integrity: Integrity is the second value that we practice. In general, businesses treat customers as nothing but a source to get what they need: money. As soon as you have purchased a product, they don’t know you and will not act on your complaints. It is true. After all, we have experienced it ourselves. It is quite a common occurrence and you might have experienced it as well.

Well, the same does not apply to us.

As we have said in our vision, meeting the expectations of customers is one of our top priorities. In contrast with other e-commerce businesses, we believe that a business succeeds by satisfying its customers and that is what we really do. We treat you not as customers but as our responsibility. If you have an issue, you can just let us know about it and we will act on it. By acting on your request, we will resolve the issue as soon as possible.

Responsiveness: We have noted that the lack of responsiveness is one of the common reasons why people don’t consider the option of shopping online. The lack of timely response from e-commerce platforms dissatisfies customers and they prefer to go back. Well, there is no need to go back anymore. We have a reliable customer support team to act on your requests and answer all of your queries.

Why don’t you try it yourself? There is always a team to respond to your questions and provide you with the information you really need.

In fact, even if you have some issues to report, our customer support team will respond to your complaints. By acting on your advice, we thrive to improve ourselves and meet your expectations. This is how we satisfy your needs.

Confidentiality: Another important and common issue with e-commerce platforms is the lack of confidentiality. There is no guarantee of whether your information will be stolen or not. This issue is enough to make you have second thoughts about shopping online. Not anymore.

We guarantee that your personal information is protected with the use of secure servers. Our strong encryption enables us to protect your data from both insider and outsider threats. And as soon as you delete your account, you delete your personal information and credit card information from our database as well. It is just as simple and secure as that.