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Assignment on Japan's e-commerce market is the second-largest in the region of Asia-Pacific

Category: Economics Paper Type: Academic Writing Reference: APA Words: 2200

E-Commerce in Japan, an executive summary

Japan's e-commerce market is the second-largest in the region of Asia-Pacific. Its e-commerce market is ranked fourth-largest in the world. China, the United States, and the United Kingdom are ahead of it. The increased used of internet, strong networks of infrastructure and customer preferences, consumers seeking convenience, and increased diversity that is available online due to sales being from all over the world are the factors that have boosted the e-commerce a lot in Japan. The e-commerce retailers are enjoying many benefits in Japan, customers who want to save taxes are also interested in e-commerce, and one valuable upside of it is that a single language is used by everyone. Another feature which is attractive is that the size of the country is small and it makes the shipping and delivery very convenient. E-commerce customers in Japan prefer to buy in the local market, though the popularity of foreign retailers in growing fast. The imports of e-commerce are of a small amount, the merchants in Japan export a large amount of goods to other countries.

Introduction of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

The competition in the business has greatly been increased by e-commerce. With every year passing more and more businesses are moving online and those who are already conducting their business activities online are moving further in this field. This migration to the internet is not only becoming a rapidly increasing trend but also becoming an unstoppable one now. It has now been globally recognized by business leaders that if they want to be successful they must have a sound basis in e-business. Due to this reason. Due to this reason, many businesses are redesigning their business activities in order to cope with this internet age. The commercial activities can be categorized into four types; it could be business to business, business to consumer, consumer to consumer and consumer to business. (Grigoryan, 2006)

Issues and trends in e-commerce of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

e-commerce has grown with astonishing speed in a few years, and so there is also a great competition in it. But there are also some challenges faced by this industry, and not all e-commerce stores are making money. Following are some of the challenges faced by it;

Absence of verification of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

Buyer and seller are unaware of each other, which increases the chances of being looted by a scam. Thegenuinity of both the customer and the seller is unknown. COD purchases, can make huge losses sometimes due to lack of identification (Rayport & Jaworski, 2002).

Omnichannel strategy of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

In these days, customers can connect in many ways, it could be your website, or get in contact with an agent of yours, send a message on your social media, or may send a message on live chat. It is also an assumption that any business that is left behind hasn’t probably worked on its omnichannel strategy. (services-web-development, 2020)

Analyzing competitors of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

In a competitive business, like e-commerce you have to always try to excel from the others in your field, otherwise, you would be left behind. You cannot say that you would try to do better than any other person instead you should say that you will do it different than others. 

Old ways of approaching customers of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

The reason for an e-commerce business left behind could be that they are using old ways in something new. Many in this business do not know the ways to proceed and excel in this business. They do not use a popular site for offering their products. These e-commerce sites already have a good customer base so it becomes easier to sell (Acquire, 2020).

Conclusion of Japan's e-commerce market is the second-largest in the region of Asia-Pacific

To be able to survive in this competitive e-commerce is not easy at all. It requires remarkable strategies, different than others in the field. You must be ready to face many obstacles but with research and mindfulness, you can excel in this field, after all this is the future of business.

Social media usage, related to international business

Executive summary of Social media usage, related to international business

The speed with which the use of social media is growing in business is warp. The boom in the social media sector is astonishing, it is expected to become bigger in the years to come. The use of social media is not going to decline, keeping in view this scenario the businessman in Japan and worldwide have used it to grow their business. By taking advantage of the social media you can not only modernize your business but also be able to reach a bigger audience for sale. It’s a great platform to digitally market your business.

Introduction of Social media usage, related to international business

With the advent of social media, our ways to communicate and socialize are dramatically changed. It has transformed the information technology and business in a way, that has never happened before. In Japan, companies have tried to understand the demands of their customers, trends, issues and challenges, to excel in this field, and have somehow succeeded in it. But there are also some issues and challenges that need to be addressed to excel further. (Sinan Aral, 2013)

Challenges and issues with the use of social media in business of Social media usage, related to international business

Social media has influenced humans in every walk of life, humans have also taken advantage of it, to excel in the business. Social media has been advantageous for business but it has also arisen some challenges for businesses, some of which are addressed below;

Development of a social media strategy of Social media usage, related to international business

This is a very important task to be done for using social media. It’s basically a summary of all the things you do in your business and what do you plan to achieve. You have to list your social media goals and how are you going to achieve them. It guides your actions and shows the path to be followed to achieve goals (social-media-marketing, 2020).

Measuring social media ROI of Social media usage, related to international business

ROI means “return of investment”, in this case, it is the return you are getting from investing in the social media business. It is not like a traditional ROI. It is according to your goals specifically. For that, you need to have clarity in your goals.

Using the right social media platform of Social media usage, related to international business

In this age of social media, it is inevitable for your business to active on social media for survival, otherwise, it will be immensely difficult for it to increase sales. Deciding the right platform use is the most important aspect of using it, if you are giving your efforts on the wrong place it is not going to benefit you.

Being one-to-one with your client of Social media usage, related to international business

This aspect of using social media has its advantages as well as drawbacks. With this, you get to create awareness and contact new clients, but at the same time, it could get annoying for clients when businesses send too many promotions. Businesses need to know that they can’t always sell when they want, they need to develop a relationship with your clients first to boost sales. (Sproutsocial, 2016)

Predicting Possible Consequences for MNE in Japan

This section is consist of information regarding possible consequences and suggestions regarding appropriate responses for MNE operating in Japan. Social media use is encouraging a huge impact on the businesses that will remain continue for MNE in Japan. Social media marketing is the best possible strategy for MNE companies to stand against competitive strengths in the international markets in the most economical and cost-effective way. Moreover, social media is also engaging and interactive marketing sources therefore MNE in Japan are expected to use social media to promote their products and services in the international markets. According to a research study, the possible impact of social media use in MNE Japan includes:

1)      consumer need awareness

2)       improvement in company’s impression in international markets

3)      customer attraction,

4)      increase in sales

5)       and business growth.

Researchers concluded that social media use will provide a path to business growth in international markets for Japanese MNE companies. In future, as competitive leads to increase companies will start focusing more on marketing and customer relationship building. In the situation of firm competition in future, the best-suggested response for MNE companies will be adopting social media promotional strategies (Idota, Bunno, & Tsuji, 2017).

Conclusion of Social media usage, related to international business

If social media is used the right way it can lead a business to success, but for that reasonable efforts have to be put into it. Social media usage can be used in multiple ways, it can be used for selling as well as for marketing. Marketing in this way is way cheaper than other conventional ways. In this age, the use of social media is inevitable for business growth (Laudon & Traver).

Differences in national cultures and international business

Executive summary of Differences in national cultures and international business

The global market is being entered by many businesses. It is now significant for businesses to comprehend that the differences in their cultures can affect how they perform. The first and foremost thing to be considered is communication because overcoming this gap is extremely important for any business to proceed in the international economy. A large number of corporations are trying to expand their businesses internationally. Cultural barriers are said as an invisible wall in doing business internationally. Many issues are to be faced by businesses who do not try to bridge the cross-cultural barriers. The problem is that it may result in many unpleasant consequences if not well managed. Anxiety, uncertainty, stereotyping and, ethnocentrism are the barriers caused by a lack of cultural knowledge, also a lack of intercultural communication skills is a big barrier. Corporations should try to mitigate these barriers. Effective and comprehensible communication is a threatening challenge. It is impacting, localization, free trade policies, standardization of strategic decisions, brand effectiveness, advertising, business management, and business management. Cross cultural communication presents a sound opportunity to spread peace and prosperity globally (Tuten & Solomon, 2017).

Introduction of Differences in national cultures and international business

The problem that has the central post in the global interactions of today's world is the heterogenization and homogenization of global cultures. Gaining trust is also a big challenge in international business ventures. It may be based on the task or on relationships. The effectiveness of communication is vital to the success of the business, it doesn't matter if you are just starting your business or an established corporation. It is commonly said that the language of business is English, but it cannot be expected that all foreign entities will use English to communicate. Apart from language, gestures are also different in different countries. Professional interactions are different for different countries, and it is critical to remember which gesture to use in which country. Conducting proper research on the etiquette is significant for professionalism in business. In some parts of the world, one needs to be more conscious of gestures than others. While working for a multinational corporation you will see many differences that will compel you to learn etiquettes of the place you are working in. Being formal in addressing the foreign counterpart is significant in any business dealing. In most areas of the world, punctuality is given a great deal of importance, and in other areas, other things might be of importance. One needs to be cognizant of dealing with cultural differences adequately for being successful in internal ventures. (DAY TRANSLATIONS, 2018)

Challenges and Issues of Differences in national cultures and international business

Cultural sensitivity is significant in a globalized economy. Knowing about cultural differences is crucial for success as a business. An understanding of language differences, management of time zones, etiquettes etc., of different cultures helps greatly in dealing with international cultural differences. Following we will see some cultural differences that need to be addressed;

Cultural mannerisms of Differences in national cultures and international business

Consideration of the differences in cultures that may come forward in international dealings includes basic customs and mannerisms. For instance, in a sales meeting, if the seller knows the norms and values of the client, he has more chances of being successful than if he did not know the norms. By knowing the other person’s culture, one will be able to change his body language, and actions in accordance to the client and also then the customer will be able to build a rapport with the seller (Felix, Rauschnabel, & Hinsch, 2017).

Barrier of language of Differences in national cultures and international business

In some of the countries, speaking in a loud voice is very common, and being more aggressive in sharing ideas and emotions is normal practice, while the same would be considered highly offensive in other cultures. It would be better if the person interacting try to hold a neutral tone while interacting, to be acceptable in both situations.

Researching the target audience of Differences in national cultures and international business

It is considered sensible to research the audience to be addressed if one is launching a marketing or advertising campaign. It is important for establishing a business in a foreign country to be aware of the target audience’s cultural norms. For instance, in Austria and Japan, the decision making is the responsibility of men, however, in other cultures like Sweden these decisions are taken by women.

Differences of technology and time

Due to globalization people of different cultures and countries are connecting with each other, technology has played a part in it, but there are also some rules to be remembered while interacting with people abroad. For instance, if you are doing a conference call, you should be aware of the time zone differences, so as not to get yourself in an awkward situation. Be sure to set the time suitable for both the parties, so they can easily focus on the task. Availability can also b affected by cultural differences. The best way to tackle this problem is to ask the other party of their suitable time before making any calls.

National pride of Differences in national cultures and international business

The way a person conducts business is highly affected by past or present, political influences. The cultures which have a strong sense of governmental pride and a sense of nationalism, and they feel more secured if they make dealings with institutions which are backed by the government. Political disputes between countries or any on-going spats can also affect negotiations between foreign parties. It is better to avoid any kind of politics where the business is concerned, to avoid any kind of conflict. This is also true for general business dealing. (Brown & Reviewed by Michelle Seidel, 2019)

Conclusion of Differences in national cultures and international business

Cultural differences are sensitive issues and are to be addressed seriously to remain competitive and successful internationally. Those businesses who want to go international have to be diligent to resolve them. But for any business who wants to grow, going international would be the way to go. These aren’t easy to resolve but they also aren’t impossible to be resolved. The best way to resolve this issue would be to respect the differences that are between you and your foreign counterpart (Saravanakumar & SuganthaLakshmi., 2012).

References of Differences in national cultures and international business

  1. Acquire. (2020). 10 Problems That Every E-commerce Faces and Their Solutions [Updated 2019]. Retrieved from https://acquire.io/blog/problems-solutions-ecommerce-faces/
  2. Brown, J. M., & Reviewed by Michelle Seidel. (2019). How Can Cultural Differences Affect Business Communication? Business Communications & Etiquette».
  3. DAY TRANSLATIONS. (2018). The Effects of Cultural Differences on Global Business.
  4. Felix, R., Rauschnabel, P. A., & Hinsch, C. (2017). Elements of strategic social media marketing: A holistic framework. Journal of Business Research, 70, 118-126.
  5. Grigoryan, A. A. (2006). B2B E-commerce in the Japan. Journal of Applied Sciences, 6(9), 2131-2140.
  6. Idota, H., Bunno, T., & Tsuji, M. (2017). The Effectiveness of Social Media for Business Activities in Japanese Firms. The Review of Socionetwork Strategies, 11(1), 33-45.
  7. Laudon, K. C., & Traver, C. G. (n.d.). E-commerce: business, technology, society. 2016.
  8. Rayport, J. F., & Jaworski, B. J. (2002). Introduction to e-commerce. McGraw-Hill/Irwin marketspaceU.
  9. Saravanakumar, M., & SuganthaLakshmi., T. (2012). Social media marketing. Life Science Journal, 9(4), 4444-4451.
  10. services-web-development. (2020). itorbit.org. Retrieved from www.itorbit.org: https://www.itorbit.org/pages/services-web-development/
  11. Sinan Aral, C. D. (2013, jan 13). Introduction to the Special Issue—Social Media and Business Transformation: A Framework for Research. 24(1).
  12. social-media-marketing. (2020). buffer.com. Retrieved from https://buffer.com/social-media-marketing
  13. Sproutsocial. (2016). 10 Social Media Challenges Your Business Must Overcome. Retrieved from https://sproutsocial.com/insights/social-media-challenges/
  14. Theresa Eriksson, L. F. (2018). E-Commerce in Japan: An Island of Opportunity for Canadian Exporters. CANADA'S CATALYST FOR ENGAGEMENT WITH ASIA,, 56.
  15. Tuten, T. L., & Solomon, M. R. (2017). Social media marketing. . Sage.
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