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1.2. Background – Problem /
Opportunity Statement
4.1. Project Time Management -
Approach
5.1. Project Cost Management -
Approach
6.0 Project Human Resource Management
6.1. Project Human Resource
Management - Approach
6.3. Responsibility Assignment Matrix
7.0. Project Communications
Management
7.1. Project Communication Management
- Approach
8.1. Stakeholder Management Plan
9.1. Project Risk Management -
Approach
10.0. Project Quality Management
10.1. Project Quality Management -
Approach
11.0 Project Procurement Management
11.1. Project Procurement Management
- Approach
12.3. Project Completion Review
APPENDIX C – Responsibility
Assignment Matrix
APPENDIX D – Communication Plan
APPENDIX E – Stakeholder Management
Plan
The introduction section contains
information regarding the project management plan document and the main areas
of information covered in this document. Moreover, it throws light on the
background, identified problem, and opportunities for King Khalid
Hospital (KKH) by the development of statements relevant to each of these
information areas.
The
document contains details about the managerial system and process of a project
“The use of OPD refurbishment to increase the number of clinics at King Khalid
Hospital in Tabuk, Saudi Arabia”. In this document, all information is shared
which is required by the management to execute this project plan in an
effective manner. In general, the document contains information about project
execution process, key performance indicators, deliverables, and stakeholders’
interest in the project. Moreover, the document also entails information about project
resources such as human resources, time resources, financial resources, and
other operational resources. Consequently, plans include the following
·
Description
of the project management process and activities to be done in the project by
the project personal.
·
Project
management plans
The operational
document named “Project Management Plan” is consisting of plans and policies
regarding project management and accomplishment. The project management plan
will be specifically developed, handled, maintain, and implemented by the
project management team such as Project Manager and Project Team to ensure supporting
the delivery of the project deliverable.
Reflecting on the project management plan, it
expands on the Project Proposal and Project Charter with some justifiable
modifications and enrichment. Entailing information of Project Charter, it will
explain how project objectives developed in project Charter will be attained
without losing the interest of major stakeholders and budgetary limitations.
Background of King Khalid Hospital in Saudi Arabia
King Khalid Hospital was established in the Tabuk, a city
of Saudi Arabia. Geographically hospital is located in the north west side of
Saudi Arabia country. At the time of KKH hospital establishment, Tabuk had very
limited healthcare facilities available to the market. The hospital was
providing initial too extreme services to the patient. The patients were mostly
local. And the number of patients was round about 1 million. Because the number
of patients was more than the designed capacity of the hospital. The need for
an additional ``Out Patient Department" became a necessity for the
authorities of the hospital to build another new Outpatient Department. But the
hospital does not have enough funds from the central government and all other
authorities to build another department for outpatients. After all of this, the
management of the hospital found another solution to this problem. The
management finds a solution to refurbish the existing rooms and the spare part
of the hospitals building. The idea was officially approved with the purpose of
the hospital´s betterment. The spare part of the building and unused rooms will
be reconstructed and will be used as the
outpatient department of the hospital
Problem Statement of King Khalid Hospital in Saudi
Arabia
King Khalid Hospital (KKH) has currently challenged for
space management. All available rooms for the OPD clinics are the located in
the best location of hospital however they lack the availability of proper
space. Available rooms for patients are very limited in number therefore
hospital face conflicts during long term patient's stay in the hospital.
Particularly, in case of disease outbreak in the country, the hospital will
face challenges for space which will create a worse situation for emergency
patients. Although, in such situation, King Khalid Hospital (KKH) will lose its
market reputation as the advanced hospital of the Tabuk City. Additionally,
space is not the only issue of King Khalid Hospital (KKH). Hospital is also having
to challenge for the management of equipment and specific instrumentation. Space,
equipment, and specific instruments availability are essential to ensure the
promotion of efficiency and effectiveness in the operations of King Khalid
Hospital (KKH) as it would enable them to meet pre-defined corporate goals and
objectives of the hospital without product penetration strategy. Following the
research of operational performance in King Khalid Hospital (KKH) and
availability of resources, it concluded that the hospital has mainly 3 major
problems that are required to be addressed by this project. The identified
three problems of King Khalid Hospital (KKH) are enlisted below:
i)
Patients have to wait for a longer time (sometimes a few
hours) to get outpatient treatment in the outdoor department or clinics of King
Khalid Hospital (KKH). Such a situation has raised questions on the performance
of King Khalid Hospital (KKH) in the city. Apart from reputation, it also makes
healthcare treatment and services difficult to attain for the patients
suffering from several diseases. Thus, taking the concern of patients is
essential for the King Khalid Hospital (KKH) to ensure easy and quick
availability of healthcare treatment in the hospital for the patients visiting
for a check-up and regular treatment,
ii)
Healthcare services are having a delay in the delivery
because of delay in the provision of outpatient services before the delivery of
actual treatment services.
iii)
The third major problem of King Khalid Hospital (KKH) is
not concerned with patients, it relates to the business performance and success
in the competitive market. Apparently, King Khalid Hospital (KKH) is alleged to
serve the community of Tabuk with the best possible healthcare services however
it had some business objectives and interest as well. For instance, space
issues and delay in services are reducing the competitive strength of the
hospital. Although, such challenges create tensions and cramped conditions for
the staff working in the clinics of King Khalid Hospital (KKH). Tension and
work stress can influence performance outcomes and satisfaction of employees
which is a highly undesirable fact.
Summarizing these concerning problems for King Khalid
Hospital (KKH) the following statement will be perceived as problem statement
for this project.
“The current level of facilities available in the OPD of
the hospital is not sufficient to provide the necessary level of high-quality
services in a timely and effective manner”
Opportunity Statement of King Khalid Hospital in Saudi
Arabia
The project
“The use of OPD refurbishment to increase the number of clinics at King Khalid
Hospital in Tabuk, Saudi Arabia” is aimed to resolve issues and problems of
hospitals in the selected regions of Saudi Arabia. Increasing population and limited
health facilities in Saudi Arabia are causing challenges for proper health
services in the country. King Khalid Hospital is among the famous and most
developed hospitals of the locality therefore hospital has higher pressure from
the targeted market to deliver improved and quality services to all patients
visiting this hospital. Although, the hospital is required to take into consideration
the contemporary economic issues concerning the public health budgets of Saudi
Arabia. Regarding market analysis we have identified the potential of risk
growth in the health care sector, diseases outbreak is expected in the global
scope which may have devasting impact on the performance outcomes of the King
Khalid Hospital (KKH). Considering this
situation an opportunity is identified for the King Khalid Hospital to increase
its healthcare services and improve resources utilization in various
departments of KKH hospital. King Khalid Hospital (KKH) need to become more performance
effective, cost efficient, and innovative for its offered and delivered
treatment services in Tabuk. The identified needs and challenges in the
targeted market of Tabuk can be addressed by the OPD refurbishment project at
King Khalid Hospital. Successful implementation of OPD refurbishment will consequently
result in the increase of the total number of clinics and healthcare facilities
made available to patients in the King Khalid Hospital. Although,
implementation of OPD refurbishment project will ensure the advancement of
technology employed at clinics of KKH hospital.
The
business rationale section is containing information about the project benefits
and key performance indicators. Furthermore, it also includes details about the
strategic alignment of the project.
The project “The use of OPD refurbishment to increase the number of clinics at King Khalid Hospital in Tabuk, Saudi Arabia” will bring several benefits to the targeted audience and community. The project will also ensure delivery of operational benefits in the King Khalid Hospital (KKH). The following table contains information regarding project benefits and key performance indicators (KPIs).
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BENEFITS |
KPIs |
|
1)
The first benefit of this project is associated with
the performance outcomes of King Khalid Hospital (KKH). According to
the feasibility analysis of the project, King Khalid Hospital (KKH) will have
an improvement in its operational performance by reducing the waiting time of
patients in OPD of the hospital. |
The
key performance indicator (KPI) is a reduction in the waiting time of
patients. The project team will monitor and record the waiting time of
patients in the hospital to measure the performance outcomes of the project.
Successful completion will result in a 25% reduction in the waiting time for
the OPD patients. |
|
2)
The second major benefit of this project is linked
with the improvement of operational flow in the hospital. The analysis
represents that after the successful implementation of this OPD refurbishment
project, the hospital will be capable to improve its patients flow in the clinics
of hospital. |
The
second benefit of this OPD refurbishment will be measured by using the key
performance indicator (KPI) concerning with reduction in lost time. According
to the plan, the project will be considered successful if it results in the
reduction of 20% lost time for other departments whilst waiting for OPD in
the King Khalid Hospital (KKH). |
|
3)
The third expected benefit of this project is to improve
the quality of healthcare services offered by King Khalid Hospital (KKH). The
patient services offered to the patients of different clinics in King Khalid
Hospital (KKH) will be improved as quality and performance will be increased
in the hospital. |
The
third major key performance indicator to measure the benefits of this project
is concerned with the improvement in patient satisfaction level. The project
team will collect information from patients regarding their satisfaction with
offered and delivered healthcare services in the OPD and other departments of
King Khalid Hospital (KKH). The project will be considered as a successful
project if it results in an increase in patient satisfaction by at least 15%
after the completion of this project. Furthermore, at least 10% future
improvement is required in long term outcomes of the King Khalid Hospital
(KKH) in Saudi Arabia. |
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The project strategic alignment is
discussed in detail in this section of the project management plan. The King
Khalid Hospital (KKH) is striving to earn its goals and aims regarding
the provision of high quality services in the healthcare sector of Saudi Arabia
and specifically the city of Tabuk. To ensure the accomplishment of patient
needs and requirements in the selected geographical region the project managers
are required to align the project aims and objectives with the overall country
vision entitled “ Saudi Arabia Vision 2030”.The country is aimed to improve its
healthcare services to reduce reliance on foreign facilities and healthcare
services as well as to encourage healthcare independence in the country. Bringing
forward to this national vision, King Khalid Hospital (KKH) is developing plans
to ensure strategic alignment with the national vision and contribute to its
achievement in the country. Although, the major aim of this project is to
hamper the limitation of available OPD clinics in the city of Tabuk. The
project aims to handle such issues by promoting the use of new technologies and
systems in the hospital. In result, the hospital is expecting the achievement
of its corporate goals strategically aligned with the vision 2030 of Saudi
Arabia. Hospital has developed a plan of
addressing these issues and challenges by providing new facilities and
departments needed to meet its objectives and support the wider region.
Outpatients are healthcare and technologies in the hospital to treat its core
patients with improvement healthcare services and processes in all the clinics
of King Khalid Hospital (KKH) including OPD. The individual patients getting treatment by the
King Khalid Hospital will get serious attention of medical staff without any
delay in treatment and check-up. Although, only patients with critical conditions
and emergency situations will be kept in the hospital rooms. Thus, room space
related issues will be resolved in the hospital. Hereafter, the project is also
strategically focused on the improvement of customer satisfaction (patient
satisfaction) therefore medical staff will be restricted to deal with patients
in a respectable way and giving priority to their satisfaction regarding
offered treatment and healthcare services in the clinics of King Khalid
Hospital (KKH).
Product Deliverables - Description & Requirements
The product deliverables include the material and labor which will be required for the construction of the new OPD in the hospital. The material such as concrete. Cement, piles, steel beams, bricks and lot of other materials will be procured for the construction of the building. In the construction team there will be civil engineers, construction experts, chemical engineer and electricians for creating the new building according to the best construction standards. There are many activities which are going to be performed in the project execution phase so that the building can be prepared within the time set by the project manager.
Project Management Deliverables
The project management include various phases in which different activities are performed so that the project can be completed efficiently. The phase of the project is the planning phase in which the project plan is created. In the beginning of the project the project charter is going to be developed than the project scope statement and complete project plan is going to be developed. In the planning phase work breakdown structure and the project budget are also developed. The budget of the project is one of the most important document because it provides brief information about resources which are required for completing the project effectively.
|
TASK ID |
Activity |
|
1 |
Initial study |
|
1.1 |
construction requirement |
|
1.1.1 |
brief technical requirement |
|
1.1.2 |
review construction material required |
|
1.1.3 |
develop design & planning |
|
1.1.4 |
identify process |
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2 |
construction phase |
|
2.1 |
material procurement |
|
2.1.1 |
identify material requirement |
|
2.1.2 |
verified and correct material and labor needs |
|
2.1.3 |
identify team members required |
|
2.1.4 |
collect planning and procurement |
|
2.1.5 |
collect construction resources |
|
3 |
initiate construction |
|
3.1 |
constructing the building |
|
3.1.1 |
notify planning & result & schedule |
|
3.1.2 |
end user delivery |
|
3.1.3 |
monitor & control scope quality time and cost |
|
3.1.4 |
verify construction process |
|
3.1.5 |
perform material quality test |
|
3.1.6 |
perform construction quality test |
|
3.2 |
conduct construction review |
|
3.2.1 |
documentation |
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finalize review |
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4 |
document process |
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4.1 |
end user delivery |
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4.1.1 |
project completion |
As this is a construction project which include the refurbishment of the current OPD building of the hospital there are many things which does on come under the scope of the project. The activities such as improving the quality of the healthcare services in the hospital or providing new management approaches in the hospital does not come under the scope of the project. Improving the performance of the hospital apart from construction activities does not include in the scope of the project. The aim of this project is to improve the current OPD building and resolving the problems that are emerging from lack of capacity of this building.
There are many project constraints which the project team will have to face. The first constraint is regarding the OPD healthcare services during the construction phase. During the execution phase of project hospital will have to provide alternative location where OPD services can be given to the health care customers. Another constrain is regarding the external environment factors that impact the project delivery. The sudden economic changes can increase the price of the materials which are required for the completion of the project. If this happens than the project cost can increase up to lot of extent and will cause problem for the completion of the project on time.
There are different assumptions which have been made regarding the completion and delivery of the project. The first main assumption regarding the project is that during the execution phase of the project the external environment factors which include political factors, social factors and legal factors will remain constant. It means that the project team is assuming that there will be no change in the above discussed economic factors. Another major assumption is that no project team member will leave the project before the completion of the project.
The project time management is an effective method and refers to every single activity of the project. The project time management approach is compulsory in every project because it is most effective approach that estimates project completion. Furthermore, the project time management approach is the best management activity which is providing the information on every project activity time. Every area of the construction consumes the time to complete but without this time estimation technique, no one can tell the owner how much time is required to complete the project. If the construction company did not give lowest project construction time to the owners of the hospital, it might possible that the owner will never make agreement with the company. Although, the construction team of this project can never complete the project on time until they plan for every activity as well as plan for every component or area of the hospital completion. The project manager of this construction project has made the project and apply the project time management approach to handle every employee as well as their activities to complete the construction timely. The project approach is given below in this document that is telling how the project manager is managing the time by using some steps as well as every activity is also planned in this project. For the better management of the time and activity control, the project manager of this project conducted the meeting in which the project management team of this project are asked about their activity, efforts as well as estimated time for their activities. When they finalize everything, then the schedule or Gantt chart for this project is created which is given below and illustrating every activity of the employees including managers activities along with the estimated time for those activities.
The project time management has huge significance in the success and on time delivery of the project. Different project activities have different completion time which can affect the overall delivery of the project. That is why it is very important for the project manager to keep record of each project activity and make sure that the activity gets completed within the set time period. There are different project manage software and tools through which scheduling of the project deliverables can be done. One of the most commonly used approach for managing the project time is to create Gantt chart.
The project cost management is very essential method in every type of project to estimate as well as measure the cost on the project. Furthermore, the project management team can easily identify that how much monetary resources are required to complete the tasks as well as to reduce the cost on every project activity. Furthermore, the project management team of the construction project of Kind Khalid hospital can easily measure the constructive performance by using the full life cycle of the enterprise level projects. The project cost management technique is proposed for this construction project because it is able to encompass many particular functions the project management. There are many functions of the project management in this project monitored and handled such as job control, measuring and estimation, design of the building, accounting, the scheduling as well as the data collection. The main goal of project cost management activity in this project is to construct the hospital withing given time as well as complete the construction in the assigned the budget. The effective project cost management approach is proposed for this project which is given and explain below. The project cost management approach section is telling how this approach is used as well as the brief budget plan for the construction is also given in this document that is illustrating all of the estimated costs in this project.
Management
of the project cost is highly significant for making the project successful and
completing the project within the allocated resources. If the project costs are
not management appropriately than the cost of the overall project can increase
and more funding will be required for finishing the project. Due to inefficient
use of resources not only the project can experience delay but also the overall
benefit of the project will decline. The effective cost management of the
project can be done through establishing accurate project budget and managing
the resources of the project.
|
budget |
amount |
amount |
|
fixed
costs |
965476 |
|
|
concrete |
40000 |
|
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steel beams |
667342 |
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hardware maintenance |
78678 |
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pipes, fittings and other equipment |
34234 |
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misc. equipment |
89787 |
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management expenses |
55435 |
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variable
costs |
421127 |
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direct
Labor (wages) |
255843 |
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site manager |
87977 |
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procurement & planning manager |
67868 |
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civil engineer |
54343 |
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financial manager |
45655 |
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direct
material |
165284 |
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transportation |
4564 |
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tracking layout |
34535 |
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office supplies |
98776 |
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electricity & water |
9877 |
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direct expenses |
8766 |
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cable |
8766 |
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contingency
expenses |
78868 |
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investment
expenses |
||
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decrees in inventory |
88658 |
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increase in operation efficiency |
88234 |
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headcount reduction |
333668 |
|
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gain from
investment |
510560 |
6.0 Project Human Resource Management of King Khalid Hospital in Saudi Arabia
There are
different project team members who work in the project so that project can be
delivered on time successfully. The successful management of the project team
members is important for successful delivery of the project. In this project
different team members are working which include project manager who is
responsible for the management of the whole project. Other project team members
include civil engineers, construction site supervisors, electricians, plumbers
and other construction experts who will going to construct the new OPD building
of the hospital. The project manager has created a human resource management
plan through which the needs and issues of the project team members will be
addressed.
The
project manager has established a human resource management plan through which
the needs and issues of the project team members are going to be addressed. The
project manager will hold meeting on weekly basis in which the progress of the
project is going to be discussed. The project team members will report to the
project manager regarding the progress in the project and notify any problem
which will occur in the project. The project team member will keep on taking
feedback from the team members so that it can stay updated regarding project
activities.
In this project different team members are working which include project manager who is responsible for the management of the whole project. Other project team members include civil engineers, construction site supervisors, electricians, plumbers and other construction experts who will going to construct the new OPD building of the hospital. The project team members will report to the project manager regarding the progress in the project and notify any problem which will occur in the project. The project team member will keep on taking feedback from the team members so that it can stay updated regarding project activities.
|
TASK ID |
Activity |
responsible |
accountable |
consulted |
informed |
|
1 |
Initial study |
cv |
PRM |
PROC |
ST |
|
1.1 |
construction requirement |
cv |
PRM |
PROC |
ST |
|
1.1.1 |
brief technical requirement |
cv |
PRM |
PROC |
ST |
|
1.1.2 |
review construction material required |
cv |
PRM |
PROC |
ST |
|
1.1.3 |
develop design & planning |
cv |
PRM |
PROC |
ST |
|
1.1.4 |
identify process |
cv |
PRM |
PROC |
ST |
|
2 |
construction phase |
cv |
PRM |
PROC |
ST |
|
2.1 |
material procurement |
cv |
PRM |
PROC |
ST |
|
2.1.1 |
identify material requirement |
cv |
PRM |
PROC |
ST |
|
2.1.2 |
verified and correct material and labor needs |
cv |
PRM |
PROC |
ST |
|
2.1.3 |
identify team members required |
cv |
PRM |
PROC |
ST |
|
2.1.4 |
collect planning and procurement |
cv |
PRM |
PROC |
ST |
|
2.1.5 |
collect construction resources |
cv |
PRM |
PROC |
ST |
|
3 |
initiate construction |
cv |
PRM |
cv |
ST |
|
3.1 |
constructing the building |
cv |
PRM |
cv |
ST |
|
3.1.1 |
notify planning & result & schedule |
Con. |
PRM |
cv |
ST |
|
3.1.2 |
end user delivery |
Con. |
PRM |
cv |
ST |
|
3.1.3 |
monitor & control scope quality time and cost |
Con. |
PRM |
cv |
ST |
|
3.1.4 |
verify construction process |
Con. |
PRM |
cv |
ST |
|
3.1.5 |
perform material quality test |
Con. |
PRM |
cv |
ST |
|
3.1.6 |
perform construction quality test |
Con. |
PRM |
cv |
ST |
|
3.2 |
conduct construction review |
Con. |
PRM |
cv |
ST |
|
3.2.1 |
documentation |
Con. |
PRM |
cv |
ST |
|
finalize review |
Con. |
PRM |
cv |
ST |
|
|
4 |
document process |
Con. |
PRM |
cv |
ST |
|
4.1 |
end user delivery |
Con. |
PRM |
cv |
ST |
|
4.1.1 |
project completion |
Con. |
PRM |
cv |
ST |
The project communication management is also an effective approach to manage the communication into the project. The project communication management makes sure that every stakeholder that is related to the construction project engaged with each other and they can effectively communicate with the related functional lines to increase the workability as well as progress of the construction. Furthermore, the project manager wants to perform and get effective reports on the construction progress and performance of employees on daily basis. So, the project communication management approach is proposed for this project. In this approach, all of the stakeholders including project manager of the construction project are using the online website communication portal where they can communicate with each other as well as provide the project related documents and project reports. Furthermore, the managers can also assign duties to labors as well as can also check their performances and other employees’ feedbacks. The project manager of this project appreciates this technique because it makes him able to see every single activity related to project as well as read the documents and reports including financial statement reports of this project to analyze the progress and performance. By applying this technique, the project manager is able to make further new effective and efficient strategies for the project which will be beneficial in the project completion timely. The project communication management approach which is proposed for this project is given below and providing a lot of information on how the it will work for the success of the project. In the last of this section a project management plan is also provided in this document.
In this
section, the project communication management approach is discussed that will
be beneficial for the engagement of all of the stakeholders by the development
of the bi-directional as well as the controlled flow of information among all
stakeholders of this project. Furthermore, the project cannot afford any kind
of the miscommunication or communication gap because of heavy investment and it
is a big project. To remove all types of communication gaps, the project
communication management approach is embedded in which the proper communication
plan is created to engage all employees and other stakeholders related to the
project. In the approach of project communication management, the project management
is the responsible for each internal communication as well as he will
responsible to report every week to project board by using the highlight
report. Although, other related documents as well as the reports will be used for
this purpose according to condition. Some kind of tools and techniques are also
used in the project communication management approach in which the project
manager of the construction project of King Khalid Hospital will use online
website portal to communicate with other stakeholders internally as well as to see
save and read the project documentation. The online website portal is very
effective for the communication because the online portal will give the
facility to the project manager to see internal activities of the project. For
example, he can observe the supply chain, resources management, as well as the
relevant documents and reports. Although, all stakeholders can easily
communicate with each other by the use of the website portal.
In the
project communication plan, there are some inputs, tools and techniques as well
as output of those inputs are mentioned which are also mentioned and explained
in the project communication management approach section. The communication
management plan is given below;
|
Communication |
Format |
Frequency /
time |
Distribution |
|
Team
Briefing |
Restricted intranet |
Daily at 9:00 am |
Team and Stakeholders with access to
secure the construction project information area. |
|
Weekly
Web portal Bulletin |
Internal
Intranet |
Weekly
(mail or notification will be sent) |
Team
Sponsor as well as senior management of the hospital and top project team
member |
|
Technical
incident reporting |
Emailing |
Immediately after occurring the
technical incident |
The Senior Civil Engineer and Civil
engineering including sub engineers |
|
Detail
provision on the budget of project and schedule for activities |
Spreadsheets
and Detail time Schedule or Gantt chart |
After
Every two Weeks |
Sponsor,
Top management |
|
Achievements
and Setbacks |
Email and Intranet |
Weekly |
All internal Stakeholders in working on
the project |
|
Schedule
Milestones |
Email
and Intranet |
Weekly |
All
internal Stakeholders in working on the project |
|
Cost-to-date
Milestones |
Email and Intranet |
Weekly |
All internal Stakeholders in working on
the project |
|
Current
Top 5 Risks |
Email
and Intranet |
Weekly |
All
internal Stakeholders in working on the project |
In this
section, the stakeholder management plan is described to develop. There are
different types of stakeholders in this project as well as indirectly related
to this project. Because of the significant responsibilities and many
activities in the project, the project managers have to establish a project
management plan. For this purpose, the project managers have to go through the fiver
steps to develop the stakeholder management plan and then have to develop the matrix
for the stakeholders which will show how every listed stakeholder will be
managed. Every stakeholder is interrelated to each other and every activity is
based on other stakeholders’ activities. The labor supervisor will supervise
the labor and assign the tasks to the labor and at the end of the day he has to
report to civil engineer, sub engineer as well as site manager. Some kind of
tools and techniques are also used in the project communication management
approach in which the project manager of the construction project of King
Khalid Hospital will use online website portal to communicate with other
stakeholders internally as well as to see save and read the project
documentation. The resource planner will the planner will plan the resources
and allocated them to the project management team and report to the project
manager and the financial manager. Every stakeholder in this project is
responsible to perform their activities and have to report to appropriate
professional and every report will be transferred to the project manager.
List
of all Stakeholders
·
Labor
Supervisor
·
site
manager
·
procurement
& planning manager
·
civil
engineer
·
Sub
engineer
·
financial
manager
·
Supply
Chain manager
·
Resource
Planner
·
Quality
Control Manager
·
Quality
Assurance Manager
·
Project
Manager
·
Team
Members of construction project
·
Contractors
·
Subcontractors
·
Equipment
suppliers
·
Resources
Suppliers
· Service Providers
In the
construction project of the Kind Khalid Hospital, the risk management approach
is also needed because the civil engineers as well as the project manager
including the owners do not want any kind of mistake or any kind of threat in
the construction because those threats can be very dangerous and harmful for
whole project. Because of occurrence of heavy risk or threat, there can be
various problems occur in the project as well as can damage the structure of
the hospital. So, the project risk management process is proposed for this
project that contains six main steps which are given below;
·
Risk
management planning
In
this step, the project manager and the team of the construction project will
have to plan that how much effort will be required to resolve that risk. They
will also plan how they have to implement divergence to complete the project
without stopping the project. So, every aspect is planned in this step.
·
Risk
determination
In
this step, the project manager along with the project management team will
brainstorm and try to identify every single risks and every they will also
identity those risks which can remain in the project and the performance and
work will be not affected by those risks.
·
Analysis
of risk Qualitatively and Quantitatively
It
is the very significant step of the risk management processes in which project
manager and the assistant project manager and other stakeholders will analyze
the identified risks and threats in both qualitatively and qualitatively to
measure the impact of every risk and measure actual number of the risks.
·
Risk
response planning
If
the civil engineers will identify and face any risk, they project managers and
engineers have respond to that risk to resolve them. But they will have to plan
for this purpose. So, the plan is also made in this step and planned a second
team having experienced engineers to respond those risks.
·
Risk
Monitoring and controlling
When
the risk management team will work on the risks, they will again monitor the risks
and control them. On the other side, the construction team is also advised to
monitors and control the risks during the project.
In this step, the risks which are identified by the project management team are recorded and documented whose detail will be entered and inserted into the project documents, reports as well as the online portal to make everything clear. It is because the project manager of the construction project will have the evidence that how the risks came into shaped and how the team has managed as well as how much cost came on those activities to resolve those issues.
The project needs to be monitored as well as every completed area of the hospital should meet the standards of the quality. But areas can also be constructed as the low quality and meet the standards. So, every construction project needs the project quality management. The project quality management approach is also used in this project to measure and control the quality which is very effective for the construction tasks. In this project, the total quality management approach is proposed for this construction project in which almost all of the aspects are tackled and managed to control the quality of the project. There are several types of the management principles included in the project quality management. The quality managers of this project focus on the requirements of the owner of King Khalid Hospital and the quality engineers always focus to construct as per requirements. The whole process focuses on the leadership driven. In this this approach, the quality managers must ensure every member’s work in the teamwork. To meet with the quality and bring the high accuracy into the construction tasks, the project quality managers have to train and educate every project team member to complete the construction tasks. furthermore, they will also ensure the statistical methods and also manage the information. The quality managers also focus to align the whole activities as well as to improve customer service. The main function of the project quality manager is that they completely focus on increase the quality of the construction as well as effectively focus on the cost of quality. It is because the project is already very expensive and needs to be cost effective.
In
this project step, the project procurement management process is performed to
find the final building results. In this process, there are five steps are
included which are very significant procurement management approach. First of
all, the specification step is started in which all of the specifications are
studied. Furthermore, the specification step involves purchasing department
which will communicate with the project manager to approve and the develop the list
of items to the construction. After this step, the selection step is started in
which the project manager conduct meeting with the team member and select the
prior resources and equipment for the construction. They will critically
analyze every thing that what thing will be constructed and what will not be
constructed. After this, the contract step is started in which both ends the
owner of the hospital and the construction project team will agreed upon the
contract and sign on the agreement papers.
|
TASK ID |
Activity |
|
1 |
Initial study |
|
1.1 |
construction requirement |
|
1.1.1 |
brief technical requirement |
|
1.1.2 |
review
construction material required |
|
1.1.3 |
develop design & planning |
|
1.1.4 |
identify process |
|
2 |
construction phase |
|
2.1 |
material
procurement |
|
2.1.1 |
identify material requirement |
|
2.1.2 |
verified and
correct material and labor needs |
|
2.1.3 |
identify team members required |
|
2.1.4 |
collect planning
and procurement |
|
2.1.5 |
collect construction resources |
|
3 |
initiate
construction |
|
3.1 |
constructing the building |
|
3.1.1 |
notify planning
& result & schedule |
|
3.1.2 |
end user delivery |
|
3.1.3 |
monitor &
control scope quality time and cost |
|
3.1.4 |
verify construction process |
|
3.1.5 |
perform material
quality test |
|
3.1.6 |
perform construction quality test |
|
3.2 |
conduct
construction review |
|
3.2.1 |
documentation |
|
finalize review |
|
|
4 |
document process |
|
4.1 |
end user
delivery |
|
4.1.1 |
project completion |
The progress reporting is the very effective technique to control the quality of the work as well as by having this reporting technique, the managers working in the project construction can easily measure the progress as well as analyze the progress speedy and effective way. The project manager always want to have the progress report to see either the project is going in the right way or wrong way. So, every supervisor and the manager is responsible to report to its appropriate senior supervisor
The
construction company in the project of King Khalid Hospital’s construction have
also implemented and used the change management to deal with the changes as
well as bring improvements in the performance and the progress of the construction.
The mangers and engineers who are working on the sites, they applied for change
because of interruption in the working and performance of the employees. The
project management team of the construction company did analyze first and approve
the change. By implementing the change, progress of the construction team was
improved.
In the end of the project, a project completion review report is created which is telling all of the constructed component sand area of the hospital as well as review report is also telling that what is the quality of the building is. Furthermore, the feedback is also provided.
(return)
Full Schedule in embedded
attachment
<Embed full
schedule as a PDF file (instructions on how by double clicking on the icon
below)>
Also, show a High Level Schedule of Activities (below is an example – replace with your project)
(return)
|
ID |
WBS TASKS |
Total $ |
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BUDGET – TOTAL |
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(return)
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ID |
WBS TASKS |
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LEGEND R – Responsible (for executing activity) A – Accountable
(buck stops here) I
– Informed (FYI) C –
Consult (must) Add to the legend to suit your project |
Date:
(return)
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Key
Reports / meetings |
Who
to receive |
Frequency |
Method |
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Stakeholder |
Stake/Interest |
Action
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Responsibility
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By
When |
Status |
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(return)
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# |
Risk
Event |
Likelihd |
Conseqce |
Rating |
Treatment
|
Responsible Officer |
By Date |
Status |
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(return)
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WBS # |
Product Name |
Quality Acceptance Criteria |
Quality Check Method |
Quality Checker |
Quality Checker |
Result of Quality check |
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