1a. Brief Star Bucks Company Explanation
1b. General Environment of Star Bucks Company
1c. Competitive environment of the Star Bucks
Company
1c.1 Competitive Rivalry of Star Bucks Company
1d. The strengths and weakness
of the Star Bucks Company
2.
Formulation of Star Bucks Company
2a. Porter’s generic strategies of Star Bucks
Company
2a.1 Explain the three general types of strategies.
2a.2 Pitfalls of Star Bucks Company
2b. Diversification in creating value of the Star
Bucks Company
2b.2 Use of Concepts in Star Bucks Company
2c. International strategies of the Star Bucks
Company
2c.2 Evaluate using CAGE in Star Bucks Company
The
story of star bucks was started in 1971. At that Time Company is dealing in the
basic coffee, tea, spices and whole beans in one store in the one location.
Millions of customers are come to our door step on daily basis and in more than
50 countries we are located in more than 17000 places. Our5 mission is to
nurture and inspire the sprite of human being, at a time one neighborhood, one
cup and one person. Our main concern is to provide best coffee to all people.
Using the ethical sourcing practices, our main target is to make all the coffee
bean that are harvested in the superior quality standards. We use quality beans
on our roasting plants and with the signature of star buck roast, its experts
maintain a balance in the taste and develop excellent flavor.
Star Buck Company is dealing in multiple products on the demand of
our customers. It includes fresh
food, merchandise, handcrafts beverages and most important is coffee.freash
food include fruit cups, yogurt parfaits, oatmeal, salads, sandwiches and baked
pastries. Its merchandise includes gift pack and reading material, music,
package goods, all accessories with coffee mugs, brewing of tea and coffee
equipments. Hand crafted beverages include vivanno smoothies and TYazo teas,
coffee and non coffee blended beverages, hot and ice espresso beverages and
fresh brewed coffee. more than 30 blends
and signal main Arabian coffee with high demand and multiple consumer product that are using
in more than 13 countries are categorize into three types are star buck ice
cream, ready to drink and coffee and tea.
Its star buck brand portfolio mention
in torrefazione Italia coffee, Tazo tea, Seattle’s best coffee and star
buck coffee. (http://globalassets.starbucks.com, 2019)
Current
performance of the Star Bucks Company
The
current performance of the company is very attractive and remarkable. Each
interaction is unique and every customer receives a drink from star buck
barista. It’s a connection between customer and company that in one time of
moment that one hand is going to present on counter to provide the other hand.
It is our business responsibility is to get engaged all our customers and
communities in a commitment that provide coffee and other items of excellent
quality in the world. We try to make every new place a innovative place for our
customers so it present that company is very much loyal with its customers and
present great care and attention for their customer and try to maintain long
term relationship with them. Because the better relationship with customers
enhance the life of organization and it will generate the product for its
customers in long period. (starbucks.com, 2019)
Pest
analysis is used by the star buck company that how the company is going to
effected with the environmental factors how that effect the working of the
organization. PEST includes the political, economic, social and technological
factors of environment of the Starbucks. The environment of the star buck is
going to change its environment toward the company due to declaration of war. Risk
of changing in import law must be present and many areas of production and
company process. Starbuck also face criticism from the different organization
to get those high-quality beans that grown and market with special conditions
and the economic recessions also affect the sales and revenue of the company. The
mission statement of the star buck also explain its environmental needs as in
all facets of our business, the star buck is committed to a role of
environmental leadership. Company also follows the principles of environmental
effects are measuring and monitor the progress and encourage all partners to
share the mission of the company, as a corporate value instilling environmental
responsibilities, recognizing the fiscal responsibilities, focus on selling,
use and buy the environmental friendly products, sharing all information with
partners, develop flexible and innovative solution and clearly understand the
environmental issues. To increase more
profit and serve more customers in few minutes’ company is going to replace the
labour operated machine with automatic machine and by using new and latest
technology the more customers going to attract towards the organization. (ukessays.com, 2016)
There are many competitive rivalries present
in the same product market of star buck but the main thing is that it has
maintain its taste and its way of present the product so its customers also get
satisfaction with the services and product quality of the company. In the
competitive environment there are many threats face by the company but with
them also many opportunities face by the organization to improve its
performance and its revenue growth. Its opportunities and threats are defined
with the help of SWOT analysis. The opportunities of the company include in
Asia, Africa and Middle East the expansion of company; starbucks also open its
more than 1500 store in china and this popularity is very much important in the
Middle East and Africa where the presence of the stores of star bucks is very
low. Ways of distribution means company is going to introduce new order providing
techniques that consider as mobile pour and considers as major benefits in
drive more revenue and improve the distribution system. Technology advance
meant means that star buck app is also used in many mobiles that create
friendly environment for customers and also give them reward. Offerings and
enhance the product mix means that star buck is going t increase its variety of
product like tea or fresh juices. Starbuck also working in the emerging markets
for expansion its business opportunities. The threats of the company include
brand limitation, change of life style and preferences, increase competition,
the price of coffee beans and economy of the developed country. These are
closely affecting the performance of the company and also going to work as
hurdles in the progress of the company. (WHITE, 2019)
There
are many strengths and weakness of the company related to its internal
environment. Its strengths include being first and its uniqueness, personal
values of star bucks, its high-quality products, innovation, global brand
recognition and strong market position, advertisement, star buck product mix
and its HR management. With strengths there are also some weaknesses that are
bear by the company and try to handle the weaknesses in better ways. Weakness
of the star buck include depend on the US market; different clashes appear in
the coffee cultures, cannibalization and expensive product that are going to
produce in the company. (LOMBARDO, 2019)
Starbuck
is the largest organization in the premium coffee of brand that perform a great
role of coffee lovers and run thousands of stores in the overall world. It is going
to become a leading coffee chain in many countries. Starbuck also obtain
experience of connected customers to maintain and develop a long term
relationship with its customers. it offer fine quality coffee that develop a
strong emotional attachment with the customers. Lots of benefits also provided
to customers with the usage of reward card of star bucks. It help in building
loyalty and make the purchase more easier for the customers. For its coffee,
star buck is going to used fine quality beans and to meet that supplier company
travel a lot to maintain its standards. And the advance technologies and
advance machinery used by the company also enhance the quality of the products
and attract more and more customers so they want to maintain their link with
the company and always want that product for use. (colt, 2019)
There
are three general types of strategies given by the porter that are very much
helpful in obtaining in competitive advantages of the company. The sustainable
competitive advantages include focus, differentiation and cost leadership. The
strategy of differentiation describes as the product quality and services that
are going to deliver must be unique and valuable for the customers. to gain a
sustainable competitive advantage the product differentiation is the basic
strategy of star buck. The focus is also very important in this regard because
company main focus the actual requirement of the customer because when they are
going to deal with their requirement then they have to obtain the trust of the
customers. The cost leadership of the organization is also very important
because there are many factors determine by the organization to handle the cost
effectiveness of the organization. (colt, 2019)
Company
is also used that same generic strategy that issue by the porter because there
are following the same strategies for their product development and success of
business. The three generic principles support the working of the organization
and also enhance its credibility. Through excellent customer experience and
quality coffee the star buck offers such differentiation. With its trained
staff and the location and view of stores is design very well so the experience
of star bucks is achieved. A compare to independent coffee houses the star buck’s
stores provide a more welcoming décor with friendlier baristas. (colt, 2019)
When
the firm is going to start multiple businesses within its boundaries then it is
going to implement the diversification strategy. Star buck has continued to
diversify their business in order to gain competitive advantages from its inception,
which is originally created to provide high end coffee product. With coffee
they also offer multiple products of beverages that have large variety include
bottled water, soft drink and many more. In compliment with their high quality coffee
they offer breakfast option, wraps and sandwiches. These options have increase
the revenue of company as they can
maintain their strong and positive reputation as their revenue belong to
their main product coffee and other product that are offer by company and by bundling and
sharing these related activities. (wordpress.com, 2013)
There are also many threats related to the
implementation of new product as sometimes it is also happened that the
multiple product of a successful organization not successful in the market and
their main products only become the cause of attraction for the customers. in
such cases company has to face a loss of sufficient amount because its overall
investment on new product going to finished and with this it’s also effects its
reputation that is very important in the market.
In
the global market, star buck is known as the oldest product company and modify
them into lasting brands, differentiated and value laden. Manu product of the
star buck is going to become different from others because of low cost that
offers a sustainable competitive advantage and source of potential. To overcome
external environment changes, the low cost of producing the imitable
differentiated products make the star buck famous in the international market.
The replication of the differentiated product is very much difficult because
they include extraordinary services, exceptionally high quality, innovative
designs, based on technological capability and unusual positive brand image.
With each cup of coffee they are going to charge the differentiation cost from
their customers. they give more attention on market penetration, providing
socially attractive and positive environment, offer high quality product with
realization of profitability and creating great network of environment. (ivypanda.com, 2019)
The company has to use
proper implementation strategies to enter in the international market because
already many strong competitors present in the market and people are very much
interested in the existing brands so company has to follow the strategy related
to marketing mix strategy to move at global level. These strategies include
following points like client satisfaction, brand marketing, perfect and
innovative coffee cup, third place, smart partnership and the creation of star
buck communities. Start buck give more attention on the global business
expansion mission and proper planning and study must be done before starting
the business. They collectively with their partners start the business just
like local market but must consider the international process of business at
global level.
Reference
of Star Bucks Company
colt, G. (2019, february 14). Sustained Competitive
Advantage of Starbucks. Retrieved from https://toughnickel.com/industries/Sustained-
Competitive-Advantage-of-Starbucks
http://globalassets.starbucks.com. (2019). Starbucks
Company Profile. Retrieved from
http://globalassets.starbucks.com/assets/F62C45CD8A8B4699BEFC60A2618F0431.pdf
ivypanda.com. (2019). International Strategies of
Starbucks Company Proposal. Retrieved from
https://ivypanda.com/essays/international-
strategies-of-starbucks-company/
LOMBARDO, J. (2019, 02 14). Starbucks Coffee Company SWOT
Analysis & Recommendations. Retrieved from
http://panmore.com/starbucks-coffee-swot-analysis
starbucks.com. (2019). Company Information. Retrieved
from https://www.starbucks.com/about-us/company-information
ukessays.com. (2016, 12 5). Environmental factors
affecting the Starbucks company. Retrieved from
https://www.ukessays.com/essays/marketing/environmental-factors-affecting-the-starbucks-company-marketing-essay.php
WHITE, W. (2019). Starbucks SWOT Analysis: The Best Coffee
Makers. Retrieved from http://inevitablesteps.com/swot-analysis/starbucks-
swot-analysis/
wordpress.com. (2013, 4 6). Diversification Strategies.
Retrieved from
https://kabrown9.wordpress.com/2013/04/06/chapter-11-
diversification-strategies/