Operational management
module
Executive
summary of Operational Management Module:
This paper is allowing
the researcher to establish skills and design in order to understand operations
management strategies with respect to a particular company. This report is
basically emphasizing on some concepts like human resource management to
maximize the ability of employee performance in order to gain competitive
advantage, total quality management which include making an environment where
employee can polish their abilities to provide what company want from them,
inventory management which designing the shape and placement of stocked goods
that business hold for some goal, capacity planning include determining of
production capacity that is required by an organization. All this is explained
with respect to a particular company in this report.
Introduction
of
Operational Management Module:
Because of the
multidisciplinary nature of the operations management, this field can get
misunderstood sometimes. Operations management is mainly related with planning,
supervising, organizing in order to manufacture, or provision of services. The
operational manager should ensure that organization is successfully turns input
and output in an effective manner.
Operations management
has strong bonding to supply chain management and logistics. Like it is often
critical to meet client demands according to global trends of supply chain
management. A careful use of resources and cost effectiveness can be achieved
with (Shai & M. A. , 2016)the help of logistics
and this is becoming increasingly important in this era in which customer
demands have skyrocketed.
For an operations
manager it is important to understand series of processes going on with in the
organization. In this sense the role of manager is directly related to supply
chain management. Logistics is represented by coordination involved in setting
up these mechanisms in action. In order to become effective operations manager,
the mixture of understanding and coordinating the processes of company are very
important.
Overview
of the company of
Operational Management Module:
One
of the leading names in the construction sector is Behwan Engineering Group who
has made its name by remarkable Product Sales and Support Service conglomerate.
We, as a member of the Bhawan Holding, highly efficient in providing solutions
to diverse industries and organizations situated in Oman and UAE. Above our
core business, we consist of an operational investment part and also a chemical
products manufacturing plant.
An
Omani firm which is practicing international standards and world approved
technicalities, covering the whole value chain. (Shabbir,
Alam, & Khan, 2016) Our interconnected business structure
ensures full scale of Engineering Construction,
Product Sales and Facilities Management services providing one-point solutions
to our highly valued clients.
At BEC group you are given the change to contribute your expertise in
interesting assignments that marks a difference and makes you involved towards
a sustainable future. Evolving the living and working standard of people,
communities and companies. You contribute in a wide environment where skilled
people are connected to one string to achieve results with great efficiency.
You will be involved in a company which works in different dynamics and helps
you to learn and grow from the opportunities.
Products of Operational Management
Module:
The
Products Business Unit of BEC delivers a well-defined stack of processes to the
wide Electro-mechanical requirements of the active industry in Power, Oil &
Gas and Building Services sectors
Highly
acclaimed projects and development in the region of Oman which is connected to
Industrial, Power, T&D, Oil & Gas, Transport, Tourism, Health care,
Hospitality, and Education etc. share a similarity which is, Products &
Solutions from BEC’s Products Business Unit (BU).
The
BU displays contribution with number of leading manufacturers from around the
world who appraise eminent leadership value in the region. (Venkataramana,
Pandya, Kumar, & Panda, 2018) A position acclaimed
and sustained due to the trust provided by their fast-growing client tally in
the quality aspect of engineering solutions and after-sales-support provided.
Team
based of Managers, Engineers and Executives are well loaded to deliver
technical assistance to the various customers. Sales teams are provided
adequate support by remarkable Service Engineers which are ever ready to
provide 24 hours service backup
A
dedicated team of 40,000 is set up to cater to the requirements of our
clientele which includes a inventory of spare parts which is maintained in the
company’s m2 warehouse
The Products Business
Unit is operational in branches based in Salalah & UAE which are capable of
comprising the following product divisions.
Electrical products
of Operational
Management Module:
The
Division of Electrical Products of BEC Group reacts to client needs with the
process of solution from top manufacturers from around the globe. We are
capable to successfully accumulate and provide assistance to utilities,
contractors and (Diantha, Bodolica, &
Spraggon, 2018)
retailers as well as to provide facilitation to the projects in the Power, Oil
& Gas sectors and building services as being the largest company in Oman.
Mechanical products of Operational
Management Module:
The
Mechanical Products division covers the products, services and solution
acquiring the wide area of the Building Service Industry. A single platform
delivering holistic ease for multiple needs of the fast-growing Building
Services Industry in the region
Services
of Operational
Management Module:
We are dedicated to assist our clients increase the life
span & value generation from their assets with the help of our facilities
management, periodic maintenance, troubleshooting, upgrades, refurbishments and
aftercare services.
Facility management of Operational
Management Module:
Facilities
Management & Maintenance Division (FMMD) is an integral area of a strategic
business unit delivering interconnected facilitation and Management &
Maintenance services in the following areas for over three decades:
·
Airports
·
Power
Plants
·
Hospitals
·
Hotels
·
Industrial
facilities
·
Sports
Complexes
·
Ministry
Buildings
·
Educational
Complexes
·
Commercial
& Residential Complexes
Industrial maintenance
of Operational
Management Module:
BEC
assists Management & Maintenance Division is highly skilled in providing
works in Industrial Maintenance. These involves maintenance of Fertilizer
Plants, Refineries, Petro-chemical Plants, Power Plants, Process Industries,
Industrial Boilers, Incinerators and Water & Waste Water Treatment Plants.
Operational management strategy:
Visualizing
and creating a strategy are not fragile job. Developing a strategy involves a
good amount analysis which also includes practice. Therefore, strategy can be
described in a lot of directions.
- Strategic
deal with connecting the requirement of the current market needs along
with crushing the current potential market chances
- Strategy
is organizing plans for the better and correct use of the assists
All the literature and
pointers about the strategy are relative to the operational management in
various paths. From all the above mention description it can be accumulated
that a strategy is the process to assist the company to maximize the
performance which (Terry, 2017) always involves
formation and setting up of goal and plans action for attaining the desired
results.
Mission
of Operational Management Module
The missions should not be so wide and descriptive but it should be
dependent on some meaningful capacity of the firms. Operation strategy becoming
a success is not relied on the length of the planning or on the basis of how
well it is articulated. It is relied on how deep the plan is concentrated on
capacity of the process effort. The capacity of the firm should push the firm
capable of looking eye to eye with other firms in the competition of highly
acknowledged firms around the world. Keeping in mind the main motivation to the
strategy.
Manufacturing and Operations Strategy of
Operational Management Module
Manufacturing strategy
is the integral part of the operation strategy which is introduced as a major
topic of the operational management system. Manufacturing strategy is based on
the structural/infrastructure area which also involves capacity of quality,
manufacturing, (Jan & Feldmann, 2018)skills audits,
inventory management, innovation and requirements of investment. Manufacturing
strategy can also be described as the binding of resource management and
achievement of business requirements.
Operations Strategy of
Operational Management Module
One of the major
aspects of the operation managers is that they are known to the competency of
the environment surrounding the company business so they are able to face the
competitors by developing a strategy. Structure of a strategy for operation the
entitles a share of the total strategy created for the business can also
provide an important response in connecting the whole organization. Instead of
all the disturbance in the market, a vigilant strategy can (Alessandro
& Nonino , 2016) play an import part in the growing
interest of the firm. In a firm the completion of strategy is quite critical
due to the reason that without a short term and a long-term achievement set up
will get together and create a chaos
- Selection
of new technologies.
- Development
of new products.
- Management
of human resources.
Strategic Management of
Operational Management Module
The strategic management involves with paying value to the analysis
of the business surroundings and picturing the technical involved to the
difference in business environment. Strategic management is connected to the
idea of strategic planning along with the strategic thinking, Strategic
planning is based on analytical methods which is relative to the structural
procedures for the production of goods and its analytics data is used for
strategic thinking, which after transforms to strategy. (Michael & Ireland, 2017)Mostly strategic
management involves two procedures.
- Formulation:
This formulation involves the data of the market surrounding of the
organization, and further the structure of a strategy for the working
about the competition faced by the company.
- Structuring of a competitive working
involves mostly four areas: power and weakness of the organization,
personal values and expectation of society from their products.
Decisions about strategy: This
is calculated on the basis of the environmental assessment vision and responses
of the strategy.
- Implementation:
The second process is implementation of the strategy which includes
decisions about the alignment of the resources, its mobility towards the
objective of the organizations. The result of the implementation of the
strategy is structured organization’s resources, leadership measures,
communications, monitoring the progress and incentives
- Implementation:
the second methodology is practicing of the strategy which involves
decisions regarding the alignment of the resources, its moving towards the
goal of the company. The outcome of the practice of the strategy is
organized companies’ resources, leadership measures, communications,
looking at the progress and incentives.
Location planning and
analysis of Operational Management Module:
Most of the
organizations face this challenge of maximizing their capacity by going to new
location or increasing already present location. As an operations manager, the
main focus should be on importance of location of any company by different
departments of organization;
Accounting, which act
on preparing cost estimation in case of change of location or maximizing
existing location.
Warehouse layouts
distribution, that can make handling of material easy and shorter in customer
response.
Finance help in
financial analysis for the investment in new location. Management information
system help in providing information regarding new location for operations
management to work accordingly. Marketing that help in building new location
according to customer popularity. Human resources that provide employee
according to requirement of new location. Operations management work by
analyzing and finalizing the location that will protect and create best
performances of the employee for the betterment of whole organization. Location
has its important part for any business. Especially in strategical planning
process of the company. The need and nature of location decision is important
thing to understand. Senior operations manager often carries some evaluation
analysis for various availability of the locations.
Inventory management
system of Operational Management Module:
Inventory
management methodology is based on the management of non-capitalized
capitalized assets (inventory) and stock items.
A
component of supply chain management, it manages the ongoing process of the
goods which takes origin from manufacturers to warehouses and from these places
to point of sale. (Jr, John , & William , 2019) A major function of
inventory management is to maintain a detail record of every new or replaced
item as it come inside the data grid or leaves the warehouse or the software
The
inventory management process of Operational Management Module
Inventory
management is a critical process, normally for large scale companies, but the
pillars of the system are mostly the same which doesn’t involve the
organization size or sector. In inventory management, the items are distributed
into collecting phase of a warehouse in the position of raw materials or parts
and are combined and structed into stock places or shelves
Inventory
management software systems of Operational Management Module
Inventory
management software systems mostly begin as a basic spreadsheet that locates
the amount of goods in a warehouse, but have evolve into more critical
condition. Inventory management software can now operate several levels deep
and connect with accounts and ERP systems. The technology keeps navigation of
goods in the stock (Feiner & Gideon, 2019), few times across
different warehouse locations. The application also accumulates the costs
mostly in multiple type of currencies so that account system can configure with
the accurate value of the goods involve
Total quality time
of
Operational Management Module:
Time quality management
define as a system of management which involve all employee of the company in
continual process to build customer focused organization. In order to introduce
quality discipline in different activities of the organization, it uses planned
and effective communication. 8 principles are present on which quality
management system rely;
1.
Customer
focused: it is the
customer who determine the level of quality of the product or service. It
doesn’t matter how much effort the company is putting on training their
employee or making good quality products or updating their technology, it all
depend on what customer is going to judge.
2.
Total
employee involvement:
teamwork is necessary toward achieving any goal for any organization. When the
fear is not present in workplace which can be driven out by empowering the
employee facilities or managing the proper work environment, the commitment of
the employee toward achieving goals can be obtained.
3.
Process
centered:
emphasizing on process thinking while time quality management is necessary.
Performance measures are continuously in check in order to identify certain
variations.
4.
Integrated
system: different
functional specialties are sometimes organized in vertical structured department;
total quality management has its main focus on the processes that relate to
these functions.
5.
Systematic
and strategical approach:
in order to achieve any vision, mission or goal of the organization, systematic
or strategical approach is necessary. Strategic planning includes a formulation
of a plan that incorporate quality as it cores component.
6.
Continual
improvement:
continual process improvement is a large part of TQM. It makes an organization
both critical and analytical in finding paths to become more competitive and
more effective.
7.
Fact
based decision making:
data is necessary on performance measures, to know that how much quality work
is coming from the organization. In order to improve decision making,
organization should look forward toward TQM which require continual data
collecting and analyzing.
8.
Communication: communication involve strategical planning,
methods and timelines. Effective communication play its major role in
maintaining morale of the organization.
Capacity planning
of
Operational Management Module:
Capacity planning is
the process in which management of the organization coincide available employee
hours to needs of the program or particular project. If talking specifically,
the maximum amount of the work that can be accomplished I a given period of
period. It can be measured in time that are available to work for an employee
this is referred to as capacity planning. Its an act of scheduling working hour
of employee against fixed time of work.
Conclusion of
Operational Management Module:
This paper is
elaborating the understanding of operational management concept which help the
management of the particular organization to think critically and to evaluate
standard model for the operations management strategical planning. This paper
has a research conducted on buhwan organization. Different kinds of
managemental strategies are described in this paper regarding inventory
management, capacity planning, location analysis and strategy. Operations
management strategies are thoroughly explained.
References
of Operational Management
Module
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and operational management of organizational resilience: Current state of
research and future directions. Omega 62 , 1-18.
Diantha, D., Bodolica, V., & Spraggon, M. (2018). In the
uncertain world of Qontrac International: navigating through family, growth and
succession management challenges. Emerald Emerging Markets Case Studies.
Feiner, & Gideon. (2019). Inventory management system. U.S.
Patent.
Jan, O., & Feldmann, A. (2018). Distribution of
manufacturing strategy decision-making in multi-plant networks. International
Journal of Production Research, 692-708.
Jr, L., John , & William . (2019). Inventory management
system and method. U.S. Patent Application.
Michael, H., & Ireland, D. (2017). The intersection of
entrepreneurship and strategic management research. The Blackwell handbook
of entrepreneurship, 45-63.
Shabbir, A. M., Alam, N., & Khan, M. I. (2016). The
Performance Analysis of Saud Bahwan Group, Oman: An Empirical Study. International
Journal of Economics and Financial Issues, 1646-1649.
Shai, M., & M. A. , E. (2016). Management module for
storage device. U.S. Patent.
Terry, H. (2017). Manufacturing strategy: the strategic
management of the manufacturing function. Macmillan International Higher
Education.
Venkataramana, R., Pandya, R., Kumar, R., & Panda, A.
(2018). Method and system for data-based optimization of performance indicators
in process and manufacturing industries. U.S. Patent Application.