Nike
Inc. is discovering innovative technologies to provide products for the
athletes. Nike was initially founded by athlete Phil Knight and his coach Bill
Bowerman from University of Oregon in January 1964. The original name of
company was Blue Ribbon Sports (BRS) and it was operated as distributor for
Japanese Shoemaker Onitsuka Tiger. In 1964, company introduced new opening in
the retail location at California. After that it was expanded in other regions
such as East Coast in Wellesley. In 1971, the contract relation between
Onitsuka and blue-ribbon sports was ended, and company started registration in
United States Patent and Trademark office. Recently, Nike has widespread
arrangements for the offers that are available around the world. Before the end
of 2015, the statistical analysis shows an increase of $ 3.27 billion and
revenues generated were around 30.6 Billion. The combined free income was
around $12 billion, and company strived through new plans for the expansion of
brand by adopting different development techniques. Nike is providing wide
range of services and products for instance, Nike has obtained a strong name
and title in the market of football and basketball categories in the Eastern
Europe, central and North America. The wholesale market of Nike is continuously
growing and considers retail accomplice for the representable business growth
as 80 percent. The focus of Nike management is on the low double-digit
development and obtained $ 3.5 billion after claiming (Adegeest, 2015)
The
present work deals with critical assessment of branding and impact of
sustainability in marketing for increasing awareness and attitudes. The other
components of present analysis include critical assessment of advertising
standard authority ASA and code of advertising practice CAP. The analysis
depends on the investigation of communication strategies and attitude of
advertisement of Nike.
Critical Assessment of Branding Role and
Impact of Sustainability Market
Nike
Inc. uses powerful branding strategy that inspires vision as well as fervent
customer loyalty. The company advertises services and products and uses
technique of emotional branding of archetypes. The advertisement strategy is to
use the professional athletes to have an increase in the demand along with
publicity. With other strategies, Nike changed the target market from the
teenagers to the younger customers. Due to change in strategy, the competition
with Reebok and Adidas is becoming flaming. Therefore, the focus of company is
to expand the services to reach the target market. Nike is generating higher
revenues as compared to its competitors and credit goes to the slogan “Just Do
It”. Besides other initiatives, Nike changed the technology trends by introducing
digital sports and e-commerce. The change in technology have definite impact on
the services and production process of Nike products. The company launched
advanced models of Shoes by considering the innovative advertisement, event
sponsorships, successful association, and celebrity endorsement. Even the strategies
are innovative and use state of art technology but still Nike is facing certain
challenges due to change in trend of fashion and increase in the competition
with the competitors.
For
any brand, it is an important task that how they are going to form attitude of
their customers towards them. In today’s business era, where things are so
dynamic, it is hard for companies to develop an attitude branding because
competition is extremely tough and things cannot be looked as simple, because
there are various factors behind the stimulation and attitude of customers. As
mentioned earlier that Nike has given a slogan “Just Do It”, and when this
slogan is analyzed, one can say that it is not talking about the products
itself. The slogan does not represent that what kind of products Nike has like
clothes and sports shows etc, rather it is focusing on a lifestyle to change
the attitude of customers. The customers are being targeted with an emotional kind
of branding strategy, where focus is to convince them to live a lifestyle,
which is healthier. This is something, one can also easily identify in
commercial of Nike that they don’t not give too much focus to the product itself;
rather they show that how people are able to achieve their various athletic and
sports goals by using Nike products. It shows that how people are able to so
much with Nike products (Arslan & Altuna, 2010)
It
is a well-known fact that customers always have some kind of feelings about
products and brands like they may have perceived negative feelings about a
brand, or they may feel positive about the other brand, and then this feeling
helps them to chose and reject brands. But fact of the matter is that why
customers do so. They do it because their attitudes are driven by various
factors, and one big factor is branding done by the company. Nike has been so
successful in this regard, because they have been able to do branding, which
has really pushed people closer to them, because they injected a feeling to
change their attitudes, and allow them to feel healthier and achieving bigger
things in life along using Nike products. The formation of attitude is helpful
for the customers to make their buying decisions, and if things are done
properly by a company, it can do branding with great effect to form attitudes
of customers, which are in their favor. The customers use their cognitive
process to think about certain brands, and see what is best for them. When a
company is able to target the feelings as well as emotions of customers, then
things turn into their favor, because when customers are emotionally attached
with any brands, they will always form an attitude, which is going to benefit
the company. Therefore, it is crucial for companies like Nike that they develop
a marketing strategy, which forms customers’ attitudes favorable towards them
so that more products are sold and revenues are generated (Ansary & Nik Hashim, 2017)
The
other great thing to help in formation attitudes as well as awareness of
customers is sustainability marketing. It is important to understand that what
sustainability marketing is; so that it can be found that how it is related to
forming attitude and awareness of customers. It is a fact that customers have
endless choices due to so many local and global brands all over the world, and
they are also more aware than ever before, because internet has allowed them to
keep information on their fingertips. So, it is crucial for brands to ensure
that they are dealing with customers’ attitude by telling them that they do not
only sell products, but they also care about them. The brands have to develop a
perspective that they also know the importance of this world and its
environment, so they come up with marketing strategy, which focuses on sustainability
to win the hearts of people. It can be possible that people may choose one
brand over the other just because of its efforts made for sustainability. The
people show positive attitude towards such brands, because they feel that these
brands have valued them and their environment, so they buy products to
encourage these initiatives. The sustainability marketing is one of the most
effective tools in recent times to develop great relations with the customers.
It
is important for brands like Nike to realize that why sustainability is so
important. The first important element of sustainability marketing is “people”.
The second most important element attached to sustainability is planet and its
environment. The company has to analyze that what kind of environmental impacts
are made by them. It is important to understand that how they are using their business
process to ensure that their impact on environment is not negative, rather they
use sustainable process, which helps to keep environments safe, and people are
given value in this regard. The companies like Nike can do so many things to
make sure that sustainability is practiced by them. For instance, they can choose
renewable energy solutions in their production and manufacturing process, which
not only helps to reduce their carbon footprints, but it also helps to save
energy for the future generations. The sustainable energy solutions are great
to save energy, and use it with so many benefits. The great thing about
sustainable energy is that it does not harm environment like energy produced
from fossil fuels. If a company is following the strategy of sustainability,
then they must tell their story to customers through sustainability marketing
so that they can develop an emotional attachment with the brand, which values
them and their environment so much. The companies have to make basic changes in
their marketing strategy to follow the essence of sustainability marketing. So,
if a company wants that it should be remembered by customers as one of the best
companies, then they can’t do it by just providing discounts etc. The strategy
of low prices and discounts can be good for short term perspectives, but for
long term growth and recognition as a great brand, the companies have to show
their ability to be more sustainable than others (Roberts, 2018)
Now
it is important to have a closer look at Nike; how they used sustainability as
well as marketing to achieve competitive advantage over the years. In the era
of 1960s, there were various brands selling shoes, but athletes were not happy
with those shoes, because they were not getting what they wanted, but there was
no one to listen to their needs. In this crucial time, the Nike brand came on
the scene, which was introduced first as Blue Ribbon Sports. The focus of this
small company was to improve the lives of people by providing great products. Earlier,
they sold shoes of Tiger brand, but in 1971, the company made big decision by
started manufacturing their shoes and name of the company was renamed as Nike. The
company was able to develop a niche market, which understood the needs of
people, and came up with value proposition. The company kept doing many things
right to become such a successful brand in the world (Mohammed, 2019).
It
is also important to look at some specific sustainability efforts made by Nike
to change the attitude of customers towards them. They have used a dedicated
sustainable strategy to reduce their costs as they did outsourced their
manufacturing process, and savings taken from this strategy were used in their
other processes such as marketing. In the era of 1990s, the stories started to
came out from factories of contractors in various parts of the world that labor
laws are violated and labor is working under severe bad conditions. The company
was blamed for this, but they responded by saying that they cannot be responsible
for actions of their contractors. But still, they knew that things cannot go
like this, as their brand reputation as at stake. Therefore, Nike came up with
a code of ethics for its contractors to follow, which proved beneficial, but
still it was not that effective as it should have been. They started focusing
on other areas as well, but they were clear in their minds that what they supposed
to do, and it can be shown by their previous facts like company stated in its
annual report of 1997 that “Nike is not
here to create a new world order. We are not here to eliminate poverty and
famine or lead the war against violence and crime. Our critics say that the
world is going to hell in a Nike sports bag. Then, again, our critics, for the
most part, aren’t athletes.” (Valente, 2018)
According
to their overall business strategy, the company is moved to make great choices
in their business processes and keep sustainability as a great part of it. Most
recently, the company has stated that what purpose moves them forward, and
their purpose statement is stated as “We’re
committed to creating a better, more sustainable future for our people, planet
and communities through the power of sport.” It clearly shows that how
company is valuing sustainability and doing marketing on its basis so that
customers are informed about their efforts, and they get more awareness that
why they should choose a brand, which believes in sustainability rather using a
brand, which helps the world to move forward in a sustainable manner. One good
example of their sustainability efforts is their Future Varsity Leadership
Training Program. According to this program, the company enables fourteen young
African Americans by giving them leadership training so that they can bring
positive and effective changes in their communities. They have been able to
make an impact on the attitude of customers by making an impact on environment (NIKE, 2019)
The Role of Advertising Standard Authority
and the Code of Advertising Practice of Nike
Inc
It is a fact that there are always
few authorities, which not only help companies to develop code of ethics, but
also force them to do so. One of such authorities in United Kingdom is named as
the Advertising Standard Authority (ASA), which regulates the advertising industry.
The other relevant authority is named as the Code of Advertising Practice (CAP),
which is actually the sister organization of ASA. The authorities are
independent ones, and they make a huge impact on code of ethics related to advertising
to ensure that companies follows ethics and fairness in their ads, rather going
for anything they want to. Their role is crucial, because when such bodies
regulate marketing and ads, then things can be put in the line of morality and
ethics. The facts and statistics revealed by ASA and CAP are quite interesting
to look at that how crucial their role has been in recent past. It was revealed
in a report by the authority that in 2018, they received 29000 complaints. These
complaints were made against 16000 ads. The number of cases identified on their
own was 5425. With their dedicated efforts, different companies were forced to
remove or change their ads, and number of such ads was 4584. The authorities
monitor the ads as per given ethical and moral standards and guidelines, and if
any violation is made by the company, they force them to remove ad, or make considerable
changes to align with rules mentioned in code of ethics. The authority also use
pre-clearance method for companies before broadcasting their ads (asa.org.uk, 2019)
It is essential to describe one good
example that Nike was regulated by ASA and CAP regarding any of their ads or
marketing campaigns. The company started a Twitter campaign with the help of footballer
Wayne Rooney. The tweets were made by the footballer with the Nike website in
it, but ASA took notice of it and raised a question, whether their Twitter campaign
can be considered as a marketing communication or not. The authority concluded
that these Tweets are not identifiable adverts, and their way of doing it also
not good. So, this Twitter campaign was banned, because it was not identified
as an adverting campaign for Nike (BBC News, 2012).
However, the company responded that they have included one of their official
Twitter handle named @NikeFootball, which means that consumers should not have
any doubt that who is sending these tweets. The ASA revised the situation, and
it was found that with their Twitter account presence in the tweet, it can be
taken as identifiable marring communication of the company with its consumers (ASA, 2013)
Nike’s own attitudes towards Advertising
and Communication in 21st Century
It is crucial for every business organization
to come up with a dedicated strategy that how they will continue their journey
into the future and how things will be done in this regard. Nike has realized
the fact that things have completely changed for businesses in 21st
century, and it is an era, where consumers are aware about everything more than
ever before, which means that it is hard to deceive them with any confusing
marketing and advertising tactics. If a company ahs to go big and remain
competitive in the market, then they will have to follow advertising and
communication patterns, which are aligned with the needs of 21st century,
otherwise, companies, may not be able to achieve ling term goals. Nike
understood the needs of digital era, that’s why in 2010; they came up with an
initiative of Nike Digital Sport. The company has also shifted its focus to
online media and platforms, because this shift has also been made by the
consumers, as they go for online world more than anything. That’s why it was
revealed that 40% drop in TV advertising was observed for the company, and this
trend is likely to continue in the future as well. Moreover, in 21st
century, the companies have to more sustainable in their business and marketing
strategy so that they catch the attention of customers, keep their interests alive.
The way company has changed with the passage of time, and believed in more
ethics to follow certain rules and regulations, it can be said that Nike would
be running high in its competition with its competitors (CENDROWSKI, 2012)
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Ansary, A., & Nik Hashim, N. M. (2017). Brand image and equity: the
mediating role of brand equity drivers and moderating effects of product type
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Retrieved May 31, 2019, from https://www.bbc.com/news/technology-18517668
CENDROWSKI, S. (2012). How the legendary brand blew up its
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Important? Retrieved May 31, 2019, from
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https://www.organizingforsustainability.com/single-post/2018/09/27/Nike-The-Sustainability-Journey