Soft and Hard Human
Resources Management Models
Soft and Hard HRM models are quite
different. Both of these kind of models have different features and outcomes. See
the following HRM models with features and examples.
Soft HRM (Human Resources Management )Models
Definition:A HRM model focused on employee’s needs,
development, motivation, and strategic integration is known as Soft HRM Model. In
this model, employees are important resources for the organization.
Features:
1)
Long Tern HRM (Human Resources
Management ) Planning:
In the soft HRM model, managers pay
emphasis on long term employment to control recruitment and turnover cost. Managers
motivate and encourage their employees with a focus on final outcomes that
increases with increase employee' motivation towards work.
2)
Performance Appraisal System:
In the soft HRM model, Human Resources
managers are concerned with the overall performance outcomes of employees
therefore they introduce performance-related rewards which contribute to
increasing motivation.Some examples of performance-related rewards are share
options, bonuses, and profit share options.
3)
Strong Communication Network:
Soft HRM models are focused on improvement
in the communication system as they perceive better communication network and
structure can reduce ambiguities and improve employee's work performance. Thus,
soft HRM models create regular and strong two-way communication system between
organizational management and workforce.
4)
Long term
commitment
According to soft model of HRM, employees are
committed with the organization and work according to the wishes of the company
that gives long term benefits to the company. It focuses on the point that the
commitment of the workforce could be generated with the training programs and
trust level is attained of the employees.
Examples of Human Resources Management:
Harvard Model and Theory Y are soft HRM models.
Hard HRM Models
Definition:The traditional approach towards HRM
represents the Hard HRM model in which employees are treated as simple
organizational resources. In this model, HR managers are focused on
low-commitment but task focused employee's behaviour(Härtel & Fujimoto, 2014).
Features:Key features of hard HRM model are enlisted
below:
1)
Recruitment Redundancy of Human Resources
Management:
In this model, the key feature is strict
behaviour with employees to enforce them to represent maximum performance and
production outcomes. Because of the key focus on the production and strict
policies, organization with hard HRM models have higher short-term changes in
the employee's numbers.
2)
Lack of Communication of Human Resources
Management:
Organizations with hard HRM models are
having issues with the communication system. Taller organizational structure
and autocratic leadership styles create barriers for communication and
information flow from top to down hierarchy levels which is a key feature of
hard HRM models.
3)
Performance Appraisal System of Human
Resources Management:
In the hard HRM models, managers are
strictly focused on the pay and return system. Therefore, they try to maximize
output while paying minimum wages. Considering the focus on outcomes they use
appraisal system and makes judgements about the good and bad behaviour of
employees.
5) Strategic improvements of Human Resources
Management
Hard HRM is emphasizes on the significance of
the strategic fit according to the human resource policies and practice in the
working team. Strategic improvements are used to gain the competitive advantage
in the market.
Examples: Some common examples of hard HRM are Theory
X model and the Michigan Model.
References of Human Resources Management
Härtel, C. E., & Fujimoto, Y. (2014). Human
Resource Management. Pearson Australia.