While
working with any of the business, it gets much easy into the mindset that what
are the things that need to be done. Here the company which I have selected is
the famous coca cola brand, sales analysis is very essential component for the
successful sales strategy. If an owner is charged into the battle without
having proper sales strategy along with its inappropriate sales analysis then
it means one is running completely blind. (Terho, 2015)
But
here if one steps back and take certain time to plan as well as organize their
self along with the whole team then Coca Cola Company has greatly increased
their chances of success. Having a proper sales strategy for the Coca Cola
Company along with their complete analysis, here not only the team will be
completely able to identify all of the risks but it will help them out to tie
out for all the problems and knot them together by loose ends and further all
the problems get addressed they will be easily become able to deal with them in
an appropriate way.
Before
digging a bit deep that why sales analysis is important for the Coca Cola
Company, it is important to know about that why the sales strategy is
essential. So let’s talk about it in few lines that in actual what is sales
strategy.
Sales
strategy is a kind of plan that helps the Coca Cola Company and gives an
outline that how will it work in future time. How their beverages will be sold
out? It is a complete planned strategy for the identification and qualifying
the different prospects like sales, presentation, generation of order and the
policy formation as well. (Panagopoulos, 2010)
Now
coming towards it that why the sales analysis is an important component for the
successful sales strategy of Coca Cola Company. Like for every company, same is
the case here with this Coca Cola Company that sales is considered to be the
ultimate revenue generator that helps in taking care of all the costs along
with the expenses as well. Sales may be achieved easily without any problem but
in some other cases it is also known to be very difficult way as well.
What
in actual is sales analysis? As the name suggests that sales analysis involves
analyzing the sales that is being made by the Coca Cola Company for a certain time
period. Regular sales analysis for the Coca Cola Company helps in making the
Company understand that how they performing and what are the areas where they
need improvement.
Why sales analysis is importance for Coca
Cola Company?
Analysis
of all the available data helps in showing the company that what are the
opportunities or the things which the company has missed. Market research here
will also play an important and significant role in the presenting of the data.
Next
important point of sales analysis for Coca Cola Company is that all this data
will easily help out the company to take some of the future decisions in
different areas like marketing activities, inventory management and some of the
changes in the manufacturing area as well only if possible. Relying upon this
sales data, some of the major decisions can also be taken like continuing or
discontinuing for the product is being taken. This will also help the
stakeholders to decide that whether they have to invest in the Coca Cola
Company in future time or not. (Van der Borgh, 2019)
Analysis
of sales in the sales strategy also helps in showing all of the current trends
of market. Let’s suppose if the Coca Cola Company has decided to launch its new
product, sales analysis will simply show out the drastic change or increase in
the sales for some of the earlier products after the certain activity. This
would also show that it happened because of lack of awareness.
Effectively,
this sales analysis is nothing but just the customer analysis. It helps out in
answering every question like why did a specific customer buy a product form
the Coca Cola Company in a specific month and it may also give some of the
difficult insights that will easily help with the planning of Coca Cola
Company.
Well
sales analysis is very essential for the Coca Cola Company in the sales
strategy as there are number of different beverage brands that are present in
the market and they are affecting this brand or company a lot. So this sales
analysis helps out in telling that what are the specific or particular steps
that this company needs to take and what things it should avoid completely. (Chong, 2016)
Section 2, Question no. 7
There are different options for sales
force organization. Explain the options, highlighting benefits and drawbacks.
Speaking
particularly, like every organization same is the case with telecommunication
organization or company and they also use some of the hybrids of the sales
organization structures that will be outlined here. For every sales force
structure they has their own benefits along with the drawbacks as well. So it
is very essential that they form a structure that supports the goals of
Telecommunication Company. (Bergiel, 2008)
Geographic
Organizational Structure which is also known as the territorial sales force
structure and this also means here that organization assigns each of the sales
rep towards the specific geographic area.
Advantages: The
very first advantage in this area is the low cost.
·
Second one is the proper territory management
that leads towards the low geographic duplication for the effort.
·
Low effort for the duplication along with the
different customers until or unless the buyers are the organizations themselves
that cross different territories.
Disadvantages: Sales
reps have certain hard time in the development of a product or even the
specialization of market as well.
·
Size of the territory can be challenging that
further results in the uneven revenue along with the different opportunities as
well that are across the geographies.
·
Next area is the Product Sales for the
Structure,
·
Here in this area, responsibility of the sales
force area is defined through different products along with the product groups
as well through ignoring the geographic lines here.
Advantages: Here
the sales reps develop the different kind of product expertise.
·
Management can also guideline the different
kind of selling efforts that are being done.
Disadvantages :Cost
become much high because of the efforts that become doubled within certain area
along with the customer accounts as well. (Mazur, 270-274)
Market Based Structure: This
area is also called as the customer sales force structure and here it easily
means that the sales reps are being grouped by the customer or even the
industry itself.
Advantages: One of
the biggest advantage is the most efficient and quick selling activities by it.
Disadvantages: Customer
duplication here.
·
Here the need for the coordination becomes
greater and chances also increases.
·
Geographic duplication also takes place here.
Telecommunication
Company is the one that requires to have the right sales structure.
According
to one of the survey that is by the name of Harvard Business Review, it states
that high performing sales for such company have a very well documented as well
as the explicitly structured process of the sales. A clear documented sales
structure helps in the streamlining of the certain chain of command along with
the increased transparency as well that further leads towards the more
efficient decision making.
Selection
of the right sales force structure along with its documenting properly and thoroughly
provides the host for the organizational benefits.
Clarity
of the responsibility across the different kind of roles: sales reps are the
ones that knows what are the certain responsibilities which they have for the
different kind of the product lines along with the markets as well. (Sinisalo, 2015)
Stronger
communication and coordination: Mobility for the sales of different forces
along with the increased time for the actual selling.
More
knowledgeable sales of the force: Top of the sales reps gets willing completely
for sharing.
Improved
decision making along with the transparency: Sales managers are the ones that
share information on daily basis and they also get faster buy in while making
any of the change as well.
Reduced
channel conflict along with the increased management: There are some of the few
disputes for the new opportunities along with the more engaging activities for
achieving certain goals over the certain time period as well.
Each
and every company has their set of different areas or departments one can say
which helps in making the company work properly and in an organized way, if
they start getting weak things start getting out of the track as well and as a
result whole company gets suffered. Here I want to add that there is no issue
at all because every areas has certain advantages along with the disadvantages
as well that we have studied above and they needs to be worked on them
accordingly.
Section 3, Question no. 14
Explain why sales training is an important
aspect of strategic sales management
Sales
training is one of the important aspect for the sales strategic sales
management. Sales training is that every employee needs to be given with the
passage of time because things get changed and advancement in the technology
also takes place so when training is not being given to the employees with the
passage of time, things start getting effected and in result they effect the
whole company this is the biggest reason that I have found above all the
reasons. There is lacking in the proper training programs. For a company like
European Central bank, sales training is very essential thing.
Lack
of motivation in the employees is another reason that leads them towards the
failure and in result the whole organization fails. Effects goes on the
complete company. In the organizational behavior, it suggested that the
employee needs to be motivated for the best performance with their ability.
When the employees see the clear link among the effort they should be motivated
and reward what they receive. Whereas the reward must be seen along with the
equitable to inspire the works of employees. In this case, the motivation
accounts for the individual's intensity, persistence, the direction along with efforts
towards obtaining the goal. In the organizational behavior by the combination
of the different elements, the motivations are achieved which also combine to
produce satisfaction, and job designs. (Tharp, 2009)
Sales
training in the European Central bank is the one that have number of different
benefits and by keeping the current situation in mind and position of the
company, I believe that this sales training is the most suitable and
appropriate one. Sales is one of the most trusted training resource for
hundreds of different companies along with the European central bank as well.
Sales training have number of different trainers in them that helps in
providing the customized solutions to different individuals in the same company
at a same time no matter whether the company is small or not. So sales training
is the best training program for the company by looking at the current
situation.
This training program have number of
different benefits as well that include:
There
are certain things that makes the sales training program for the supervisors
different from others and important as well.
Sales
training program uses the proven model as their baseline or guidance for
building an effective and application based training which helps in addressing
all the needs of the customers on individual basis.
Sales
training helps in conducting an assessment for each of the situation by
depending upon the complexity of the training need of each organization. (Kinicki, 2015)
Last
thing that makes it essential and different from other training programs is
that it designs an appropriate training solutions that is focused upon the
particular and specific audience but not all of them and then it also helps in choosing
the appropriate techniques and tools as well that will make the training stick
so that it can be used immediately on the company to make the things better.
This
sales training program is supposed to be arranged for all of the newly prompted
supervisors or the ones that are not working appropriately in the company. This
training system is also for them who have been in the role of supervisors since
long but they have not received any formal training in their life. Then lastly
for all those who wants to make the management skills better and get more
effective in their role as well. The last thing implies for our company and it
makes this clear that why this sales training program has been considered.
Benefits of this training program:
By
applying this training program in the company, I believe things will get better
on the track as employees can talk about the issues which they face on daily
basis and the issues that acts as a barrier between their performances, make
things worse. This training program have different trainers that provide
different solutions and employees can talk about their issues openly and they
definitely will provide a solution. Supervisors need to be more active while
attending this training program as they further need to have a check upon all
the employees whether they are working properly or not. Things will get back on
track if there will be motivation, communication and hard work. Company will
regain its all of the reputation within few time. (Solomon, 2016)
References of sales analysis is an important component
of a successful sales strategy
Bergiel, B. B. (2008). Nature of virtual teams: a
summary of their advantages and disadvantages. Management research news.
Chong, A. Y. (2016). Predicting online product sales
via online reviews, sentiments, and promotion strategies. International
Journal of Operations & Production Management.
Kinicki, A. &. (2015). Organizational Behavior:
A Practical, Problem-Solving Approach. McGraw-Hill Education, .
Mazur, V. V. (270-274). Innovation clusters:
Advantages and disadvantages. International Journal of Economics and
Financial Issues,.
Panagopoulos, N. G. (2010). Performance implications
of sales strategy: The moderating effects of leadership and environment. International
Journal of Research in Marketing, 46-57.
Sinisalo, J. K. (2015). Barriers to the use of
mobile sales force automation systems: a salesperson’s perspective. . Journal
of Systems and Information Technology.
Solomon, R. (2016). Sales Training: The Key to
Better Service and Better Clients. Bull's‐Eye! The Ultimate How‐To Marketing
& Sales Guide for CPAs. 369-378.
Terho, H. E. (2015). How sales strategy translates
into performance: The role of salesperson customer orientation and
value-based selling. Industrial Marketing Management, 12-21.
Tharp, B. M. (2009). Defining “Culture” and
“Organizational Culture”:From Anthropology to the Office.
Van der Borgh, M. D. (2019). Why helping coworkers
does not always make you poor: The contingent role of common and unique
position within the sales team. Industrial Marketing Management, ,
23-40.