Instruction of Positive
Message (Routine Business Message).
Direct Claim: New Iron Gate Needs Work
We JPM (Johnson Property Management in Poland, Oregon are
focused to provide you services associated with the real estate. Yesterday, we
got a compliant from your business tenant in the trendy NW 23rd
neighborhood regarding the issues associated with the iron gate. The gate was
installed six months earlier by Chung Iron Works. At the time installment, the
gate was settled with the two doors, but the issue was related to the height.
Due to height differences the working of gate was getting disturbed. It started
stuck when opening two doors while opening and closing the gate. The gate was
then painted, and some spots were left in rust with the previously pristine
white paint. The tenant at 921 NW 23rd Ave., Portland, OR 97210 is a petite
shop owner, who complained to you about struggling with the gate at least twice
a day when opening and closing her store.
After
installation, you realize that you will have to
contact the installer, Chung Iron Works, and request that the company inspect
the gate and remedy the problem. Only six months have passed, and you recall
that the warranty for the gate was for one year. To obtain the formal record of
the claim, as Chung Iron Works does not use e-mail, you decide to write a claim
letter.
our request to you is to address Jin Ree at
Chung Iron Works, 2255 NW Yeon Avenue in Portland, OR 97210. To jog his memory,
you are required to attach a copy of the company’s proposal/invoice.
Our business address and contact details are listed below,
therefore, please follow them.
Business address: 1960 NE Irving Street, Portland, OR | 97209
Phone (503) 335-5443
Fax (503) 335-5001.
We can discuss any details over chat.