Introduction of Coca-Cola company
Costa
Coffee
Costa Coffee is the subsidiary of
the Coca-Cola company. It is a coffeehouse chain which is headquartered in
Dunstable, England. Costa Coffee was founded by two brothers Bruno and Sergio
Costa in 1971. They started their operations from London by providing roasted
coffee to caterers and Italian coffee shops. Costa Coffee was acquired by
Whitbread in 1995 and was later in 2019 sold to The Coca-Cola Company for an
estimated deal worth 3.9 billion pounds. Costa Coffee is currently operating
2121 restaurants in UK and 3401 stores across the globe. Costa Coffee is the
largest coffeehouse chain in UK and the second largest in all over the world.
Starbucks of Coca-Cola company
Starbucks is an
American based multinational coffeehouse chain. It is the largest coffeehouse
chain in the world. It is considered a staple in the United States. Starbucks
was founded by three students of University of San Francisco namely Jerry
Baldwin, Gordon Bowker and Zev Siegel. They opened their first store in historic
Pike Place Market in Seattle in 1971. The three of them founded Starbucks
because of their love for coffee. The company now operates 30000 stores across
the globe as of 2020. Starbucks offers whole-bean coffee, hot and cold drinks
and different kinds of tea products. Some stores also offer packaged food items
and sandwiches and gift items such as mugs and tumblers.
Entry Strategy of
Coca-Cola company
Costa
Coffee
Costa coffee
entered global market with selective targeting strategy targeting upper
middle-class people. This strategy enables Costa Coffee to focus on just one
segment of the market and introduce new products. Costa Coffee is now operating
more than 3400 stores all over the world. The next strategy they are using is
cost leadership. Costa Coffee is attracting their customers through this
strategy. Costa Coffee markets itself as a premium brand which offers quality
coffee with everlasting taste. Whitbread the previous parent company of the
company also provided an edge to Costa Coffee with its presence in hospitality
industry and having infrastructure to support Coffee business. Company also
have limited presence in developing countries to focus on its target market and
reduce operational cost and increase profit (Chaston, 2012).
Starbucks
of Coca-Cola company
Starbucks adopted the franchising
strategy and made partnerships with stores all around the world. Moreover, Starbucks
is also using another strategy for entering in the market is related to
differentiation. Starbucks is involved in introducing different kind of
products for their customers. Starbucks
made joint ventures with the country’s stores to make itself enter into the
international market. Also, Starbucks offers great environment in its cafés which
attracts locals to sit their and have chit chat and have a good time. Starbucks
matched its offerings to the country it is operating in (Malobi Mukherjee, 2014).
Product Strategy of
Coca-Cola company
Costa
Coffee
Costa Coffee
main product is coffee. The company offers various flavours of coffee. The
company’s most popular offerings include Cappuccino, Latte, Flat white,
Americano, Mocha, Expresso etc. Costa Coffee also offers Ice blended beverages
which include coffee cream, Mocha cream Frostino, Lemonade etc. The company
also sells its product via vending machines with the brand Costa Express. The
company uses pull strategy to attract its customers with its premium coffee
blends. The company uses wow factor and believes in giving customer a premium
and refreshing experience. Costa Coffee uses high quality coffee beans for its
products. Costa also works with distributers all around the world to source
high-quality coffee beans (Chaston, 2012).
Starbucks of Coca-Cola company
Starbucks offers a range of
products which include coffee, handcrafted beverages, merchandise and baked
items. Starbucks offers more than 30 blends of Coffees and also single origin
primum coffees as well. Hand crafted beverages include freshly brewed coffee,
hot and iced espresso beverages, Iced coffee, cold brew, Nitro coffee,
Frappuccino coffee, non-coffee blended beverages, Starbucks refreshers and
Teavana teas. Starbucks also offers its own branded merchandise which include
Coffee and tea brewing items, mugs and accessories, packaged items, books and
gifts. Company also offers fresh food items which include baked pastries, cold
and hot sandwiches, salads, salad and grain bowls, oatmeal, yogurt parfaits and
fruit cups. Starbucks also provides take out services and dine in services. Starbucks employees are trained with customer needs in
mind and they provide best in class order taking services. Starbucks products
can also be found on convenience stores and gas stations (Malobi Mukherjee, 2014).
Promotion Strategy of
Coca-Cola company
Costa
Coffee
Costa Coffee
markets itself as a premium brand. Costa Coffee due to its loyal brand
following relies on word of mouth strategy for promotion. The company not just
provides coffee, it provides a premium experience. Company also uses free
sampling to get the reviews of customers. The company also uses digital media
as its promotional strategy to connect with customers. One of the popular
promotional campaigns of the company is Shakeup Summer in which the company
promotes its cold coffee products (Bhasin, 2018).
Starbucks of Coca-Cola company
Starbucks uses
the power of social media as its promotional strategy. The company also
introduced an animated series which depicted life inside a Starbucks store. The
series gained popularity among Starbucks regular customers. Also, Starbucks
sells merchandise with its own brand name as a promotional strategy. This
attracting looking merchandise adds value to the brand (Pratap, 2019).
Conclusion of Coca-Cola company
Summing up all the discussion from above, it is
concluded that Costa Coffee and Starbucks considered as coffee making
companies. Costa Coffee is the subsidiary of the Coca-Cola Company. Starbucks
is an American based multinational coffeehouse chain. Costa coffee entered
global market with selective targeting strategy targeting upper middle-class
people. Starbucks adopted the franchising strategy and made partnerships with
stores all around the world. The company uses wow factor and believes in giving
customer a premium and refreshing experience. Costa Coffee uses high quality
coffee beans for its products.
Company also offers fresh food items which include
baked pastries, cold and hot sandwiches, salads, salad and grain bowls,
oatmeal, yogurt parfaits and fruit cups. The company not just provides coffee,
it provides a premium experience. Company also uses free sampling to get the
reviews of customers. The series gained popularity among Starbucks regular
customers.
References of Coca-Cola company
Bhasin, H. (2018, March 5). Marketing Strategy of
Costa Coffee – Costa Coffee Marketing Strategy. Retrieved from
MARKETING91: https://www.marketing91.com/marketing-strategy-costa-coffee/
Chaston, I. (2012). Strategy
for Sustainable Competitive Advantage: Surviving Declining Demand and China's
Global Development. Routledge.
Malobi Mukherjee, R.
C. (2014). Retailing in Emerging Markets: A policy and strategy
perspective. Routledge.
McGrath, R. G.
(2013). The End of Competitive Advantage: How to Keep Your Strategy Moving
as Fast as Your Business. Harvard Business Press.
Pratap, A. (2019,
August 25). MARKETING STRATEGY OF STARBUCKS. Retrieved from
notesmatic: https://notesmatic.com/2017/01/marketing-strategy-of-starbucks/