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Report on Physiotherapy and Rehabilitation Centre for Outpatient

Category: Business & Management Paper Type: Report Writing Reference: APA Words: 3200

Introduction of Physiotherapy and Rehabilitation Centre for Outpatient:

About the organization: this organization is one of the best organizations that provide high-quality nursing facilities the outpatient. Here in this center, all of the ambulatory patients come for the treatment at the specified organization and then after getting their therapy session done they go back to home and wait till the next session ticks the calendar. They can handle all the issues and provide all kind of medical services that any patient need according to their conditions and sickness. This organization’s aim to provide best quality services to all the people according to the requirement of doctors and patients (Parsons, 2018)

Mission: Mission here is on the shoulders of nurses, all of the nurses working in an organization needs to be supportive, kind and caring. They should treat all the outpatient for the session as they are their own family members or the loved ones. Everyone deserves to be treated in a kind and respectful way. This is the duty of nurses along with the help of doctors.

Here the mission statement for the nurses should be “To be competent enough and lifelong learning nurse during the provision of compassionate and the empathetic care, by maintaining integrity and honesty along with being respectful for every culture along with the choice of every individual as well”. (cms.gov, 2013).

Vision: Vision of the different nurses working in the organization has vision in their life and their career through which they work. Same is the case here; the vision of Nurses should be working and taking care of the patients with full attention, care, honesty, integrity, loyalty, and respect along with the commitment as well. These patients gain courage and in spite of no matter what their condition is they come to get treatment so this is the obligatory duty of nurses to treat them in all the best possible ways by being good to them as well. vision explain the purpose of the nursing that help their patients and provide them services according to their medical requirement.    (Jaggaer.com, 2015).

Justification of business case of Physiotherapy and Rehabilitation Centre for Outpatient:

Justify the topic selection: The basic purpose behind the selection of the topic is to explain more elaborately about the DPRC organization that how it works and how it is serving the outpatient, this is not just it but to see that how the competitors of this DPRC organization see their performance. Main reason behind its selection is to explain that how beneficial this DPRC organization is and how it is providing different services to the patients according to their needs and demands. Main target of the company is simply the same to provide high quality and best services to all the outpatients according to the condition of their disease and proper consultation with the doctors because with the advice of doctor and the proper care of nurses as well. (marketresearch.com, 2019).

 Each and every nurse of this DPRC organization is giving their best to all the outpatients and as compare to their competitors they can offer more reliable and authentic services.   Due to their excellent services and the best facilities that obtain by the different customers so the company is establishing a strong position in the market and many people rely on their services and all the medical facilities that they give to patients (nexcesscdn.net, 2013).   

Conduct a market analysis of the organization: Its audit and market analysis are very important to conduct to determine its market fair position and to check its performance and all the activities who are reliable and trustworthy for other people. Its audit explains its all the financial activities and its operating expenses that the company is going to very well in the market and it's all operations are clear and company doing a fair and true action in the market as per their activities and functions. The market analysis is also conducted to explain all the market terms and directions according to new requirements. The market analysis includes its industry analysis, its target market, its competitions, and pricing and forecasting (ibisworld.com, 2019).

Industry analysis explains how the medical industry is going to work and how much they provide benefits to different patients. Because it is very important to determine how the organization is performing in its sector or industry and how the consumers and patients judge the performance of the organization in the medical treatments. Many organizations and hospitals are providing the medical facilities so the organization has to understand its working skills and manage according to new requirements (jointcommission.org, 2013).

Organizations have to understand that what is their target market and whom they want to capture. The company focuses on outpatient so they prefer to provide services to all those who want to stay at home and get the best treatment according to their medical condition. The organization has to determine how its competitors perform in the same field and how they capture maximum market share. Their techniques and working style must be followed by the organization. Pricing and forecasts are major marketing analysis tools that explain the prices that set by the organization against their services and also manage all the plans for future according to changing market requirement and medical requirement by different patients (canhr.org, 2014).

Forecasting is also consider very strong point for the organization because they implemented proper adjustments for the future problems and manage them according to time. There are lots of additional points company has to obtain as compare to its competitors and obtain maximum market share in the field of medical.  DPRC organization is very unique as per its medical treatments and its services that it provide to its all customers at home.

Strategic plan table format of Physiotherapy and Rehabilitation Centre for Outpatient:

1) Cost reduction:

#KPI 1: manageable expenditures

Objective (Smart Phrase)

KPI(Add a KPI statement that should be related to cost)

Formula

Benchmark

Target

Time frame

Status

This key performance indicator explains the company tries to manage its expenditures in most effective way and minimize its additional expenses.

For cost reduction, manageable expenditures help the organization to cover up its expenses and save maximum earning.

Nominator (mention the cost)

Dominator (expected return on investment)

$600/$450

Emergency nursing association are consider the best in these services

All the old age people who want to spend money on their health and want to get medical best facilities at home.

Manage in less than 48 hours

Met

 

 

#KPI2: savings

Objective (Smart Phrase)

KPI(Add a KPI statement that should be related to cost)

Formula

Benchmark

Target

Time frame

Status

Savings help the organization to maintain its all expenses and manage it most effectively.

Saving is the most important keep performance indicator that explains how the organization is performing and how they have to manage all activities. 

$780/$670

Emergency nursing association are consider the best in these services

Savings help to run its all operations without any burden and save from any kind of loan or liability.

For maintaining this KPI normally one to two years must be required.

On process

 

2) sustainability – financial, environmental and efficient healthcare services

#KPI 1:savings level due to conservation and improvement efforts

 Objective (Smart Phrase)

KPI(Add a KPI statement that should be related to sustainability and finance )

Formula

Benchmark

Target

Time frame

Status

Saving according to conservation and improvement efforts helps to manage all the factors that maintain the financial position of the company more reliable.

This key performance indicator promotes the financial requirements and helps in meeting according to company requirements.

$780/$560

Emergency nursing association are consider the best in these services

Making the financial condition of the company more reliable and feasible

Need two to three years.

Met

 

 

#KPI2: recycling material

Objective (Smart Phrase)

KPI(Add a KPI statement that should be related to sustainability and environment  )

Formula

Benchmark

Target

Time frame

Status

Recycling material is the very active part of the organization that saves the environment and make proper adjustment of waste items.

In the suitability point of view, this KPI help to clean the environment.

$258/$367

Emergency nursing association are consider the best in these services

Keep the environment clean and save from any dangerous effects

 

Two to three years required

Met

 

 

#KPI 3: medical treatments

Objective (Smart Phrase)

KPI(Add a KPI statement that should be related to sustainability and efficient healthcare services)

Formula

Benchmark

Target

Time frame

Status

Medical treatment is a supportive tool for the organization to run an ineffective way

This KPI supports performance in a positive way.

$850/$650

Emergency nursing association are consider the best in these services

Maintain efficient health care services

Two to three years required.

Met

 


The potential impact of the proposed business case:

1.      Cost reduction: Cost reduction is the most important factor of the organization because it needs to manage all the expenses and manage all the expenditures of the organization by minimizing its costs.  Cost reduction is making the organization more efficient and trains about managing its cost most effectively (cutcostsgrowsales.com, 2013).

a.      Explanation: cost reduction factors are very important for the organization because it helps in saving the additional cost and support the expenses most effectively. Every organization tries to minimize its all costs and by using this factor it tries to minimize the additional costs that the company is going to spend without any logical reason. To maintain a strong position in the market, the company gives maximum has to manage its costs in a most better way and save its costs of necessary items. Cost reduction provides lots of benefits to the organization in long terms.

b.      Suggestion changes: the company has to get the maximum benefit from the cost reduction technique and try to save the cost from every aspect. Because when the company utilizes it's the cost-ineffective way then it may cover its all the expenses and the company utilize less on its expenses and manage its financial position most effectively. The company can save and utilize its costs to save from any kind of liabilities and provide better medical facilities and treatments to all the patients. It also makes a strong reputation in the market and also develops a good relationship with customers.

c.       Literature review:  cost reduction is considered a very effective factor for the organization because this can help to save the cost and minimize at maximum level. In cost reduction, the business expense statements compile with great responsibility. Analyze all the operating expenses as they determine how to perform in the organizations and their impacts on the condition of the organization, and after that identify the expense reduction and cost-saving recommendations according to organization requirements and manage in a better way to give long term benefit to the organization. Then cost reduction analysis help to provide a better understanding that how to reduce cost and save for the future or the organization. Cost reduction helps the organizations to manage their tasks and all operations and bring excellent medical facilities for their customers in most economical prices.

2.      Sustainability -financial, environmental, and efficient health care services: sustainability is one of the major factors for the organization because no organization can run its operations in the long term if it didn’t follow the sustainability strategy. Sustainability occur in different areas of the organization that include its financial condition, its environment, and its health care facilities. The company has to manage all the areas that can provide sustainability factors and help the organization to maintain its sustainability aspect in all these areas according to maintain the performance of the organization in the long term. So in different areas, sustainability needs to implement to get a better outcome.

a.      Explanation: the financial area is the major part of the organization because without financial involvement no organization runs its operations. So financial conditions help to make a better decision about its sustainability and long term running in the future. Environment factors are also considered very important for the organization because if the environment is not supportive then organization never effectively run its operations and function and never maintain its position due to the environment and its effects. Its health care services also very considerable because these are the basic part of the organization and the purpose of the organization completely depend on its services related to health care.

b.      Suggested changes: in the financial area of the organization, it needs to implement proper sustainability strategies according to its financial condition because when a company wants to sustain for long term then it is very important to determine that how it can move in future with its financial requirement and is the financial condition of the organization allow to run its operations for future. So it’s better to consider its financial condition and manage it according to the sustainability point of view according to the capacity and requirement of the organization and manage it in a better way.

the environment analysis is very important for the organization because it's all activities and operations occur according to the environment and its requirement. so a supportive environment is very much important to run the operations of the organization. The environment must be supportive and provide a better path to run all the operations of the organization. Because positive vibes of the environment are necessary for the organization and it must be for the betterment of the organization so that the organization can manage its all activities and provide better support in its all functions according to new requirements and manage most effectively.

The health care services are very important for the organization because these are the main core of the organization. Proper adjustments and settlement must be adopted by the organization to manage all health care activities and provide them to its customers according to their requirements. Its health care services must be up to date and working according to new and innovative technology. When the heath care facilities provided to the users according to their requirement and then the organization can obtain a strong position and its reputation also develop among its users and customers who are going to utilize its service and get maximum benefits.

c.       Literature review:  sustainability is the major requirement of every organization because for running its operations in the long term and for the future, every organization needs to follow the sustainability strategies according to changing requirements. sustainability help in every sector of the organization to change its functionality and operate in most effective according to customer and market requirement. when the company operate according to changing need and bring more innovation then it can develop its strong relationship with the market and it's all customers who belong to the medical area and they demand best services in the medical area satisfy their requirement. sustainability help the organization to maintain its strong position in the market for long term and compete its competitors according to changing requirements of its customers.

 

 

P

(Political)

E

(Economic)

S

(Sociological)

T

(Technological)

L

(Legal)

E

(Enviormental)

Brain Storming factors

Political stability is not common for the ideal consumer services

Difficult to understand the type of economic system of the country

The skill level and demographics of the required population

New development in the technical sector for the organization.

Factor of anti-trust law in the consumer sector

Change in weather and climate condition of the country

Brain storm opportunities

There is a legal framework for enabling contract enforcement

Enhancement of exchange rates and stability of country stability

Improvement of education level and culture of the people

New technologies are coming to solve different problems

Enabling of discrimination law

Following laws related to regulating environment pollution

Brain storm threats

Threat related to taxation and price regulations

Education level threat and labor cost threat

The country may contain class structure, power structure and hierarchy in their society 

Impact of cost structure and value chain of in the customer care services sector of the organization

Threats related to protection of employment law

The impact of cost and also condition of waste management

Taken action

Providing mandatory employee benefits

Increase in economy growth rate of the country

Providing leisure interests properly

Increase in technological diffusion rate

Steps taken for data protection and enabling health and safety law

Recycling and also moving towards ecological products

 

The below pie chart furtherly explains the percentage of the PESTLE analysis before and after the action plan:

 

Before the PESTEL analysis

After the PESTEL analysis

political           34

economical      23

social   14

technological   10

legal     9

environmental 10

political           15

economical      20

social   10

technological   40

legal     9

environmental 6


 
 

Conclusion of Physiotherapy and Rehabilitation Centre for Outpatient:

Summing up all the points here we can say that DPRC is an organization that is providing all the best facilities to the outpatients. The nurses of this organization along with the doctors are giving their best in taking care of the patients and to make them healthy in a limited time period. Patients are getting healthy and better only because of the services which this organization is proving and the care that is being given by the nurses to the patients because they need to be tackled with care and affection. They can deal with all the issues and give all sort of clinical administrations that any patient needs as indicated by their conditions and infection. This present association expect to offer best quality types of assistance to all the individuals who are outside and regularly they are working as indicated by command post standards as per the necessity of specialists and patients. The determination object is to clarify how much the organization or association is valuable for use and how they offer advantages to the outpatients according to their prerequisites. Nurses, doctors and along with the other employees are playing out their administrations to all the outpatients and as contrast with their rivals they can offer increasingly solid and true administrations. The market examination is likewise led to clarify all the market terms and headings as indicated by new necessities. Industry examination clarifies that how the clinical business is going to work and the amount they give advantages to various patients. Since it is imperative to decide how the association is acting in its segment or industry and how the purchasers and patients judge the presentation of the association in the clinical medications. Numerous associations and emergency clinics are giving the clinical offices so the association needs to comprehend its working abilities and oversee as indicated by new prerequisites.  

Reference of Physiotherapy and Rehabilitation Centre for Outpatient:

canhr.org. (2014). Nursing Home Care Standards. Retrieved from http://www.canhr.org/factsheets/nh_fs/html/fs_CareStandards.html

cms.gov. (2013). Nursing Home Quality Initiative. Retrieved from https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits

cutcostsgrowsales.com. (2013). Cost Reduction Analysis. Retrieved from http://www.cutcostsgrowsales.com/services/cost-reduction

ibisworld.com. (2019). Nursing Care Facilities Industry in the US - Market Research Report. Retrieved from https://www.ibisworld.com/united-states/market-research-reports/nursing-care-facilities-industry/

Jaggaer.com. (2015). Top Ten Key Performance Indicators for Successful Spend Analysis. Retrieved from https://www.jaggaer.com/top-ten-key-performance-indicators-for-successful-spend-analysis/

jointcommission.org. (2013). Nursing Center. Retrieved from https://www.jointcommission.org/en/accreditation-and-certification/health-care-settings/nursing-care-center/

marketresearch.com. (2019). Nursing Market Research Reports & Industry Analysis. Retrieved from https://www.marketresearch.com/Life-Sciences-c1594/Healthcare-c85/Nursing-c560/

nexcesscdn.net. (2013). Learning How to Manage the Health Care Organization. Retrieved from http://lghttp.48653.nexcesscdn.net/80223CF/springer-static/media/samplechapters/9780826128546/mobile/9780826128546_Chapter1.html

Parsons, N. (2018, March 15). Market Analysis in 4 Steps. Retrieved from https://www.liveplan.com/blog/market-analysis-in-4-steps/

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