Step 1 – Marketing Analysis of
The A2 Milk Company
The A2 Milk Company started its
operations in 2000, and it has earned a lot of success since then. The company
is involved in the production of cow milk, but the specialty of this milk is
that there is no protein in it, which is called A1. The distribution of milk by
the company is done for various countries such as Australia, China, New
Zealand, Singapore, Hong Kong, United Kingdom, as well as, the United States.
This expansion to several countries shows that the company is doing a great job
with its marketing activities, which are helping the company to get good
recognition in the market (Bloomberg, 2020). It is important to
conduct a SWOT analysis to see the overall marketing progress of the company,
so the following elements are explained:
Strengths of
The A2 Milk Company:
The value of the company in 2018 was
$5.89bn, and it has been said that by 2026, the company is expected to get a
growth figure of $21.39bn. It means that CAGR is going to be increased with a
percentage of 17.03%. This is great news for the company as they can get a lot
of opportunities in the future by working on their strengths (GlobeNewswire, 2020). According to the
annual report of 2019, the total revenue of the company was $1.3bn and net
profit was $287.7mn (See Appendix A). The marketing strategy of using social
media in an extensive amount has been great, and the message is reached to more
and more customers in a short span of time. The company has also done heavy
advertising in Australia, and other locations to get the attention of people
towards healthy milk, which is produced by the cows, who only have a protein
named A2 (National Australia Bank
Limited, 2020)
Weaknesses of
The A2 Milk Company:
Regardless of enjoying a lot of
success in its A2 milk industry, the company has a weakness of limited options
other than its core business. That’s why; they have not been able to achieve
much success in other product categories. The product range is very limited (Fern Fort University, 2020)
Opportunities of
The A2 Milk Company:
The shipping and transportation
prices are decreasing, which is a great opportunity for the company to lower
prices for its products so that more potential customers can afford their
products. Innovation is one of the biggest opportunities for them to get more
growth & success.
Threats of
The A2 Milk Company:
The company is dealing with an
evident threat of extensive competition from other competitors. Moreover, pay
levels are rising, which may force the company to increase its costs, and it
will have a direct impact on its profits. The lack of innovation is another
major threat faced by the company (Fern Fort University, 2020)
Step 2 – Economic Analysis of
The A2 Milk Company
It is vital to have a look at
microeconomic factors to conduct a brief economic analysis for the A2 Milk
Company. This analysis is vital to understand the overall economic situation of
the dairy market in Australia. It has been observed that this year, the start
of the dairy industry has been a difficult one. The milk production has
decreased as compared to the previous year, but this decline was moderate, so
there is nothing to worry about in this regard. But the biggest challenge for
the industry is the current situation developing due to Coronavirus pandemic
all over the globe. The virus has affected every part and every industry of the
world in so many ways. That’s why, the dairy products’ supply and demand has
been badly affected, and if the situation remains the same, then things can get
even worse. There is no impact on prices, but due to lockdown and other
emergency initiatives, it has become difficult to balance supply and demand,
because business activities and logistics have been disrupted. So, under this
Coronavirus outbreak, the future economic outlook is not encouraging for the A2
Milk Company and the dairy industry (Dairy Australia, 2020)
It is important to mention here that
the economic situation will impact all other competitors of the A2 Milk Company
because the whole world is under the threat of Coronavirus. But the company has
to face threats from its competitors in the future as some of them already have
a good position in the market, and some others are quickly catching up. The
biggest threat is coming from one of the giants of the world in this business,
Nestle. The alarming thing for the company is that they were the ones, who took
the initiative of producing a2 milk, and no one else was trying this idea. But
now, Nestle has made a major step by introducing a2 milk with infant formula.
If Nestle gets a good response from the market in this regard, then it is going
to be a red signal for the A2 Milk Company. It means that competition is
heating up, and the company will have to remain proactive to deal with its
competitors, otherwise, they may lose their competitive advantage (Westbrook and Greenfield,
2018)
Step 3 – Problem Identification of
The A2 Milk Company
After doing brief market research
with relevant aspects, it was found that the company has been doing well
overall, but this success is not going to be sustained with the same strategy.
It was clearly observed that the company is lacking in the essence of innovation.
It is not only a weakness of the company, but it is also a threat. They are
relying on the product of a2 milk, but this competitive advantage will not stay
any longer as Nestle has already stepped in with infant formula of a2 milk. So,
the major problem for the company is to bring innovation in its product range
so that they can sustain their position in the market.
Step 4 – Innovation of a “Big Idea”
Keeping the above problem in
context, it can be said that the company is slowly moving towards a situation,
where they will be in trouble, if they don’t adopt a proactive approach, and if
they don’t innovate with their existing products category. The company will
have to look up for a variety of options, but one of the best options for them
is to increase their product range. Earlier, they captured the attention of
customers by innovating with a2 milk, which is said to be easily digested as
compared to other types of milk. But, they can’t rely on this single product
line for a longer period of time. So, it is the right time for them to capture
the opportunity by introducing two more product categories. The people who want
to use a2 milk, because of its light and easy to digest, they will love to have
other dairy products prepared with a2 milk.
So, the first big idea of a new
product category is introducing yogurt prepared with a2 milk. The diet
conscious people will like this product, especially the ones, who are already
using a2 milk. It will also allow them to increase their customer base, as
there is a possibility that one customer may buy a2 milk, but when he looks for
the yogurt, he does not find it with a2, and purchases yogurt of some other
brand. If a2 based yogurt will be available, the same customer will be buying
both milk and yogurt. The second product to be added to the list is butter. The
company should prepare butter, which is also based on a2 milk. Both of these
products will capture the attention of more customers, and new potential
customers will be taking interest in buying the company’s products. So, they
should continue with this big.
Step 5 – Marketing Mix Strategy of
The A2 Milk Company
So, the big idea of innovation has
been generated, where the company will have to produce two new products at the
same time. Here is the proposed marketing mix strategy for the company to
consider for these products to be launched in the Australian marketplace:
Product of
The A2 Milk Company:
The company is going to add two new
products in its range; yogurt and butter, both prepared by using a2 milk and
protein. Earlier, the company is just providing a2 milk and nutrition for the
customers. The new products will be made with the same high quality so that
customers can trust the company with its new products. The quality of products
will not be compromised in any given circumstances.
Price of
The A2 Milk Company:
It is one of the key points for the
company to decide because the price is always a touch point for consumers in so
many ways. The majority of consumers do make choices on the basis of products’
prices. It is proposed that the company should come up with average prices for
both products, keeping the prices of competitors in mind for the same products.
The marketed price will be the key to attract various potential Australian
customers.
Place of
The A2 Milk Company
The placement of the product is
going to be the key to the marketing strategy. A product may be marketed well
for the awareness of the public, but when they reach a store to buy the
product, the product is not available. To avoid such a situation, the company
will place its new products across Australia, and products will be available at
all retail chains of 7 Eleven and Woolworths. In the second phase, the company
will launch online placement of the products, giving consumers an opportunity
to buy online.
Promotion of
The A2 Milk Company:
It is the most critical and crucial
part of the marketing mix strategy, how products will be promoted. For this
purpose, the company will use a mixed approach as a print, electronic and
online media will be used to promote new products. The television ads will be
broadcasted heavily at all prime channels of the country, and ads will also be
published in all major newspapers. The majority of the focus will be given to
the promotion of products through social media. New social media pages will be
created, and consumers will be engaged before launch of the products.
References of The
A2 Milk Company
Bloomberg (2020) a2 Milk Co Ltd,
[Online], Available: https://www.bloomberg.com/profile/company/ATM:NZ [4 May 2020].
Dairy
Australia (2020) Dairy Australia Situation and Outlook March 2020,
[Online], Available: https://www.dairyaustralia.com.au/industry/dairy-situation-and-outlook/situation-and-outlook-march-2020 [4 May 2020].
Fern Fort
University (2020) The A2 Milk Company Limited SWOT Analysis / Matrix,
[Online], Available: http://fernfortuniversity.com/term-papers/swot/nyse/4861-the-a2-milk-company-limited.php [4 May 2020].
GlobeNewswire
(2020) Global A2 Milk Market Is Expected to Reach USD 21.39 Billion by
2026 : Fior Markets, [Online], Available: https://www.globenewswire.com/news-release/2020/03/02/1993846/0/en/Global-A2-Milk-Market-Is-Expected-to-Reach-USD-21-39-Billion-by-2026-Fior-Markets.html [4 May 2020].
National
Australia Bank Limited (2020) A2 MILK'S MARKETING FORMULA FOR EXPANSION IN
CHINA, [Online], Available: https://www.nab.com.au/business/moments/grow/international/a2-marketing-strategy [4 May 2020].
Westbrook,
and Greenfield, (2018) Competition heats up for controversial a2 Milk
Company, [Online], Available: https://www.reuters.com/article/us-a2-milk-company-strategy-analysis/competition-heats-up-for-controversial-a2-milk-company-idUSKCN1IH0T9 [4 May 2020].
Appendices
Appendix
A:
Source:
https://thea2milkcompany.com/wp-content/uploads/The-a2-Milk-Company_FY19-Annual-Report_double-pages-1.pdf