Question and answers of Industry Evolution and Strategic Change

The phenomenon in which a company reforms its shape, techniques, operational strategies, technology, or organizational lifestyle to have an effect on trade within the business enterprise and the consequences of those adjustments at the organization is known as Organizational Change. It is non-stop or occurs for some periods of time.

With the proper organizational change strategies, the companies will able to evade immobility, and at the same time, also diminishing interruption as much as they can. Preparation is essential in the business, especially when the company is doing the efforts to adjust to the change. However, there is no company could make any preparation without understanding what kind of change is happening (Al-Haddad & Kotnour, 2015).

Questions

1.      Track an organizational change process that you have experienced or have researched. What tools were used to manage the change? What else could have been done generate a willingness to change?

An example of the organizational change process is personnel change. Personnel change occurs when a company applies for mass employing or redundancies. Every single process of the personnel change in a company is able to cause a substantial modification in the better or worse morale of employees and assignation.

Mass employing or mass hiring might have better consequences meant for a company. Still, it is not deprived of struggle and difficulty. Mass hiring defines as an indicator of the main expansion that occurs at the time when a company is vulnerable to cultural changes and inefficiency. With hiring new personnel, the company will need to train and also provide continuing provision for them. Even though it is good to welcome the arrival of new personnel, but there will be work changed in management as well. If the company is unable to handle and manage this change properly, then it is potential to be chaos, and worst, it could eventually discourage other development within the company.

In the other hand, the risk of redundancies could cause fear and worry for all the personnel in the company. Even though specific situations require for a proper decision, the executives or leaders of the company must anticipate the conflict within the morale of the employees will be appeared. Nevertheless, the company needs to keep on moving and adjusting with the change. Thus, the company has to figure out the ways to motivate the employees to keep giving the best performance throughout the difficult situations (Swierz, et al., 2017)

The tool that was used to manage the personnel change in the company is the ADKAR model. ADKAR model basically is a framework of 5 stages that support the company to make sure that the entire employees are involved in the change process and believe that the change meant for the success of the company itself. The word ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement (Hornstein, 2015).

·         Awareness

All of the employees should be aware of the need for change in the company.

·         Desire

The company needs to make sure that all the employees have the same desire to participate and support the change in the company.

·         Knowledge

The company also needs to support the employees with knowledge on how to participate and support the change. This could be done by conducting some training.

·         Ability

The company has to support the employees in improving their ability. This was usually done by evaluations and feedback.

·         Reinforcement

The company needs to be sure of reinforcing the change.

            Resource: http://ehealthce.ca/blog/ece-staff-members-get-prosci-certified.htm

    The organizational change could offer a perfect opportunity to influence the perceptions of employees positively. Therefore, to generate a willingness to change from the employees, the company could establish some short-term goals. These goals will motivate the employees as they will realize that they are making progress toward the change to achieve the goals. With establishing short-term goals, the company also will able to analyze the progress and recognize the misalignment formerly in the process.

Choose an industry facing fundamental technology change (e.g. the recorded music industry vs. digital technology, computer software vs. open-source, newspaper vs. the Internet, corporate IT services vs. cloud computing...). In relation to one leading player in the industry, discuss the problems posed by the new technology.