In
this it has been stated that the Coffee shoppe of Tim’s has been own domestically
as in the form of independent business of coffee and the brief market analysis and
some of the strategic planning exercise which had been showed to find to evaluate
their market position. Moreover, any of the interior or exterior problems that
be affecting the organizational development strength. A general of the findings
which has been involved in this report which involves numerous suggesting such adding
a modern point of sale system which could manage order management and accept
all the latest types of payment and in this a system has been included which control
employees scheduling which will be well-used function. It also suggested that
Tim invest some capital along with the remodeling the consumer regions as well
as cleaning up storage and break areas. In the operation of Tim’s there are
many points of diversive has been compared to their great competitor but Tim
would more efficiently enlighten some of the advantages and take advantage from
the opportunities which has been associated with this plan.
Regulations and Management
of the Coffee shoppe of Tim’s
Summary of the Coffee shoppe of Tim’s
The
compliance of Tim’s toward regulation has been viewed as to be mixed. As well
as for a while that had been observed in the break room the compulsory employee
poster on the communiqué board which had been covered with accidental piece of
knowledge. Some other strengthen violation will be obtained in safety room in
which coffee beans has been stored along with the same shelf as insecticide. (Bailey, Mankin, & Kelliher, 2018)Furthermore, in meanwhile
the records related to workers and the financial knowledge which has been viewed
as to be in relatively good order.
In this it has also been mentioned
that coffee shop of Tim’s is not be modernized their activities within the
terms of payment procedure and order management. Numerous consumers have their
bills be inappropriate and the feedback of consumer mainly reflects this fact.
Action Items of the Coffee shoppe of Tim’s
In
this Tim should have to be work on the cleanup and manage both the worker’s break
room and storage room to make sure that they are in adherence with both of laws
and regulations and human resource. Moreover, the sanitary and safety problems which
has been present. As well as it has been observed that to be satisfactory
documentation for keeping record and the procedure would be modernized to made in
simple and perfect mainly in the POS system which involves debit and credit procedure.
HR Analysis of
the Coffee shoppe of Tim’s
Summary of the Coffee shoppe of Tim’s
The
coffee shop has two of two full-time worker’s and eight of the has been working
as part-time workers. Most of the workers observe to be more than context with
their position in general. Whereas, there are many employees has been presented
which is unhappy and one of them is even planning for having the competition for
job. (Zehir & Gurol, 2016)As well as the
employee of the month program has been taken as to be famous among employees
and some employees realize that they might be provided to the one of the employees
more than everyone else. Some other issues has been considered and associated
with dependence and modifying shifts without noticing administration.
Action Items of
the Coffee shoppe of Tim’s
In this Darryl Cano may be one of the largest causes
of concern which provides that he is the assistant manager and has been taken
as full-time employee who holds the number of warning which is related to the
treatment of consumer within business. whereas, it has been viewed to be valuable
worker, and it is likely required more training in general to enhance the skills
of customer services. As well as there is another possibility has been presented
which will give the manager performance-based encouragements or to exchange
recent salaries for the professional development.
Marketing Analysis of the Coffee shoppe of
Tim’s
Summary of the Coffee shoppe of Tim’s
The
Coffee shop of Tim’s has heavily been based on its location to obtain main of
their business. As well as it holds the great competitor in the domestic area
along with many locations, but the location is more suitable at the least part
of the national market. Some other products have been noted that company holds
the loyalty program in which individual would earn free drinks for the
proceeding of loyalty. The coffee shop also give live entertainment which
observes as to be great draw for the crowd of college.
Action Items of the Coffee shoppe of Tim’s
In
this SWOT Analysis has been given in detail which will provides the external
threats and opportunities and the internal strengths and weaknesses as given
below:
Strengths of the Coffee shoppe of Tim’s:
·
Location
·
Live
Music
·
Owned
Domestically
Weaknesses of the Coffee shoppe of Tim’s:
·
Some
operational problems
·
Deficiency
of POS system and proceeding of debit and credit
·
Complaints
regarding sitting Area
Opportunities of the Coffee shoppe of Tim’s:
v Remodified Customer Area
v Update POS system
v Train workers for management
Threats of the Coffee shoppe of Tim’s
v Regularity problems
v Customer dissatisfaction
v Competition from great chain
Economic Environment/Finance and Accounting/Financial
Statements
Summary of
the Coffee shoppe of Tim’s
The
coffee shop of Tim’s has been stabled financially, to improve their business
upon the income statement of past years. It has been presented in list in which
company has been creating net income of more than seventy thousand dollars. The
total possessions of company is almost more than 40 thousand dollars and the
overall (Knies, Boselie, & Williams, 2017)credibility which is
mainly above then 12 thousand and has been leaving the stakeholder equity more
than twenty eight.
Action Items
of
the Coffee shoppe of Tim’s
Both of the
balance sheets and the statement of profit and loss reveals that Tim’s holds
the appropriate financial health to invest in enhancement which required to be
made with in the business.
Problem
Solving/Recommendations
Summary
1. Invest within POS system and order management
system instantly.
2. Training of employees for the usage
of new system and better the perfection. In this system should have to be help
with order accuracy.
3. Train employees on the issues of
customer satisfaction and coordination in management.
4. Organize and clean both storage and
break room areas along with the checklist which employees follow on daily
basis.
5. Remodel the Coffee shop.
References of
the Coffee shoppe of Tim’s
Bailey, C., Mankin, D., & Kelliher, C. (2018).
Strategic human resource management. Oxford University Press.
Knies, E., Boselie, P., & Williams, J. G. (2017).
Strategic human resource management and public sector performance: context
matters. springer , 1-13.
Zehir, C., & Gurol, Y. (2016). Strategic human resource
management and firm performance: The mediating role of entrepreneurial
orientation. Procedia-Social and Behavioral Sciences , 372-381.