Based on your conversation with Thomas Brown, define four (4) quality criteria to be used for the project. (40 words)

Based on the discussion, it is mentioned in the cases study that the company has the quality manual providing the overall framework of the quality. The company used the plan, perform and the check. Some important quality criteria are identified to use in the project. Every employee in the company must be trained properly to perform the tasks in effective manner for successful implementation. The technology and equipment should be relatively easy for the employees to provide technical support and easy to use. The technology must be audited to determine other significant peripherals or equipment is needed to update the technology.

Part B – Email: To: project team members

From: Project Manager

Subject: Quality Assurance methods

Hello team members, I hope you all are okay. The purpose of the email is to explain quality assurance tools, methods or techniques. To manage the quality of the project, project quality assurance process is required in which the values are validated and verified to check the accuracy of the project whether it is working correctly or not.

There are several types of quality tools for the quality assurance methods but only two are mentioned which can be best for the project. The quality assurance tools are cause and effect diagrams, and flowcharting. The cause and effect diagrams are also known as root cause analysis which is used to identify the actual cause the error. On the other side, the flow charts provides the exact information what the system should do now.

Part C – Quality management: The quality management method which will be used in the project, is the six sigma quality management method. To implement the six sigma approach on the project, some important steps will be followed. The burning platform will be created because it can effectively address the problems. The resources will be put into the place at and the methodology will be explained for the project. The activities will be prioritized and the efforts of six sigma are linked to business goals. The ownership for the project quality assurance will be established by taking the right measurements in the project. The program will be governed and the contributions will be recognized.

In the process of six sigma, there are five main steps exist which are used to manage the quality of the project. First of all, the problems will be defined in the quality management process which will be required to be measured and calculated to identify the impact. After measurement of the defined problems, they will be analyzed and then the affective components will be improved and then control.

Part D – Quality register

Part E – Exception report

Part F – Quality assurance audit

In this project, the project quality assurance audit has been explained which was performed by following steps. In the first step, the problem was identified and the design of the requirement of data is analyzed including the preprocessing data. The analytics over the data is performed and in the last step, the data will be visualized.

Part G – Contribute to project improvement process:

To: Stakeholder

From: project manager

Subject: Requesting stakeholders to contribute

It is requesting you to the participate into the project improvement process because the technology of the project has been audited. The project management team will need your help in bringing the improvements in the project. The main question is that will client be satisfied with technology used in the project? but the staff is not properly trained. it is requested to help.

Regards

ABC

Part H – Satisfaction survey