The
main objective of the Super Saturday was to organize a meeting for 60 top
executives. The executives invited to the meeting event were presidents and
vice presidents from the most important 9 regional divisions of the company.
The key objective behind this meeting was to ensure agreement between these
executives regarding the new purchasing function. Basically, the idea was to
create a framework for a radically new culture (Charan, 2006). New selected CEO of
the Home Depots was going to comprise 9 divisional purchasing offices. Some of
these offices had different types of the agreement for pricing with suppliers.
These 9 regional offices can be considered as 9 $5 billion companies. In such a
situation, the rationale was clear and significant for the centralization of
the purchasing office. The meeting was organized with the objective that these
9 regional purchase offices will accept the new idea of centralizing of
purchase offices.
The
new organization was going to unveiled to employees, suppliers, and media on
Monday, therefore, there was not enough time for disagreement between these
executives. Lack of time also contributed towards the accomplishment of the
objectives set for this super Saturday. In the short period of time, executives
conducted interviews and checked resumes to select candidates for the top positions
of central purchasing office. The objectives of super Saturday were
accomplished as executives successfully selected 20 most suitable candidates
for top positions in the new function. Furthermore, objectives were met as they
did all the tasks required for the new function in just a single day.
Question 2: How did Nardelli make change stick?
Nardelli
made the change stick and sustained by integration with the organization.
Nardelli tried his best to make this change stick by shifting the staff mix on
the floor of sales from 30% part-time employees to the 50 percent part-time
employees (Charan, 2006). The prime focus was
not on cost-cutting strategies, in fact, I was to gain flexibility with the
purpose to adjust coverage during the critical working hours in a day. Somehow,
the customer's feedback was against this change. So Nardelli decided to make
some changes in the plan. He abandoned this change in part-time employment and
made a plan to correct this mistake by standing among employees. The result of
this change increased job satisfaction. After the end of the five-day session,
a number of employees and managers were praising the change made by the
Nardelli for the betterment of the business operations. Continuous focusing and
sticking on the change made it possible for the Nardelli to accomplish his
objective of change
Question 3: What are some of the specific tactics that
were employed to support the cultural change?
Several
tactics were employed to support the cultural change in Home Depots. Changing
and reshaping culture was not an easy task in Home Depots. Nardelli faced a
number of the challenge to execute this change in the organization. Nardelli
handled the challenge and managed the execution of change through the personal
leadership missing encouragement with the ultimatum and fostering desired norms
of the culture and employee’s behavior. He introduced policies under which
accountability was ensured. According to this change, Nardelli himself was
accountable for his behavior and policies. He utilized an array of tools
particularly designed with the intention to initiate gradual changes in the
company. To support cultural change data templates were arranged in which
information was presented about foster collaboration and business review
meetings. Other tools used to support cultural change were as: disciplined
talent reviews, mapping of the HR process, employee task forces, store manager
learning forums, strategic operating and resources planning, leadership
development programs, and Monday morning conference calls. Moreover, metrics
were also used for this cultural change.
References of Home
Depot
Charan, R. (2006). Home Depot’s Blueprint for Culture
Change. Harvard Business Review, 1-12.