Table of Contents
Introduction. 3
Two-factor Theory of Motivation: 3
Hygiene factors. 4
Motivation factors. 5
Limitation of two factor theory: 5
Implementation of two factor theory: 6
Group and Teamwork. 6
Tuckman’s Teamwork Theory: 6
Leadership: 8
Management of conflict: 9
Conclusion: 9
References. 11
Organizational
behavior
Introduction of Organizational Behavior
Different
business enterprises consist of a big workforce that contain various cultural
background. Now people require this interaction within groups for having work
efficiently. corporation study is the branch of study which has been described these
interaction phenomena within the workforce. Organizational behavior is very
important in order to achieve the business operations. Good announcement
between participants of the company assistance the business to grow. In this
article we are going to discuss the skills within the workplace. Many
approaches regarding, management and leadership are discussed. Moreover, how to
develop the teamwork with in the members of the organization is also highlighted (Barry, M. and
Wilkinson, A.J., 2016). The company that we choose is CCED
company of Oman.
CCED
Oman
– This is an independent upstream oil and gas production and exploration
company located in Oman from 2007. In order to ensure log term sustainability,
CCED had considered exploration success in addition to significant existing
production. In oil and industry of gas, CCED introduced big exploration,
development and much more production experience as well as CCED is an important
partner in hydrocarbon sector of Oman. Long term sustainability development is
main aim of the CCED that improve their economic production and they also
support those local communities with in which they operate.
Two-factor Theory of
Motivation of Organizational Behavior:
In
1959 Frederick Herzberg suggested two factor theory of motivation. It can also
be defined as the theory of motivator hygiene. According to him, there are some
job-related issues that are satisfying while on the other hand there are some
of the job factors has been presented that avoid disappointment. According to him, the conflicting of “Gratification”
is “No approval” and the contrary of “Unhappiness” is “No Disappointment”.
Figure
view of satisfaction and dissatisfaction
Hygiene factors of Organizational Behavior
Those
factors that required for the presence of incentive at work place are termed as
hygiene factors. But they do not generate long-term satisfaction. However,
their absence or nonexistence can cause the essence of dissatisfaction. We can
say that some factors of hygiene has been taken as to be which are presented in
job, placate the member or workers and prevent their dissatisfaction. These are
the extrinsic factors for the work place. Maintenance factors is another name
because they are obligatory to prevent frustration. These factors explain the situation
of the job. The individual needs that anyone would want to be fulfilled are the
symbolized by hygiene factors (Storey, J., 2016). It further includes
following things;
Pay
–
the salary structure needs to get appropriate. It should be equivalent to those
salaries of the similar organization regarding similar field.
Policies
–
the policies of the organization must be reasonable and not rigid. It should be
clear and fair, that include flexible and feasible working hours for every
employee, proper dress code, vacations and breaks etc.
Fringe
benefits – the health care plans should be offered to the
employee like medicine or checkup claim, and reimbursements for the family adherents
and also include worker’s help programs etc.
Physical
working conditions – there must be a nonviolent working
condition, that is hygienic and clean. The equipment for the working should get
updates and well maintained.
Status
– there should be a familiar and retained status for the employee of the
organization.
International
relations – there should be an appropriate balance between the
relationship of employee with peers, superior or subordinates. There should be
no trace of conflict or humiliation.
Job
security – the job security should be provided to the members
of the organization.
Motivation factors of Organizational Behavior
But
the hygienic factors can not be named as motivators according to Herzberg. The
motivator factors are those that impart positive satisfaction. These are the
inherent factors of the work. These factors tend to motivate the employee for
the better performance. These factors are also termed as satisfiers. They are
the contributors in outcome of the job efforts. These factors are intrinsically
rewarding for the employee (Rosenthal, M. and Berg, D., 2015). They further
include;
Recognition
–
the members should be recognized and appreciated for their achievements by the
mangers of the organization
Sense
of achievement – everyone should have some sense of
achievement within the organization. There should be a fruit in some sort of
the job. It all depends on the kind of the job.
Growth
and promotional chances – in order to motivate the employee,
they should see chances of promotion on their destination in order to perform
well or make them perform well.
Responsibility
–
employee should see themselves responsible for their tasks. The manager should
provide them total ownership of their tasks. They should minimize the control
but maintain the accountability along with.
Meaningfulness
of the work – the work for the employee should be
interested and challenging so that they can see meaning in their job and will
perform well and will get motivated.
Limitation of two
factor theory:
Following
are the limitations of this theory;
1. This
theory does not look at variables of the situation
2. Herzberg
thought about the correlation between productivity and satisfaction but
research that he conducted emphasize more on satisfaction and less on
productivity.
3. The
reliability of this theory is somewhat uncertain. There should be detail
analysis by the raters
4. No
inclusive measure has been utilized in this theory
1. The
two-factor theory has been based on the
natural reactions of the workers when they were given with the bases of
gratification and frustration at their workplace. They would culpability disappointment
on the exterior factors and they are likewise structured salary some of the
organizational policies and some of the peer relationship. Despite from this
worker’s would give appreciations to their own selves for the satisfactory factor
at their working place.
2. This theory is not focusing on blue
collar workers (Miner, J. B., 2015).
In spite of all these limitations,
the two-factor theory is acceptable toward wide range.
Implementation of two
factor theory of Organizational Behavior:
This
theory applies that director should look toward giving adequate hygiene factors
so that the employee can not get dissatisfaction. The manager should make sure
that the workplace is rewarding and stimulation in order to get the employee on
their motivation level so that they can perform good and will yield good
outcome for the company this theory is focusing on job improvement for the
motivation of workers. The job destination should get advantage of the skills
of the employee. Work quality can get improve if we focus on the factor of
motivation (Hafford-Letchfield, 2013).
Group and Teamwork of Organizational Behavior
Groups
can be the most significant part to be perform in Organization. As it has been said
by Moreland et al. (2013), the group has mainly be classify into
two categories; formal and informal. Organizational structure usually forms the
formal groups while the informal groups have no concern with any organization. One
of the significant reason to be in the group is to accomplish obvious aim (Coccia, M.,
2014).
Whereas, it has been recommended by Liu and Maitlis (2014), there is not such
and clear and excellentd reason has been presented to join the group though as
per the opinion of social identify theory, in which it has been mentioned that individuals
may join groups as they are emotionally connected to a group and the success or
failure of the group influence on their self-esteem. CCED in Oman has both
formal as well as informal group structures. There is a decentralized
organizational structure in CCED. The CCED emloyees are able to make informal
group exterior from their working place in order to describe their issues which
were associated with their work. Despite
from this there are some of the formal groups as also been presented in the corporation
where everyone has a sense of responsibility as each of the participant of the football
team play. Hu and Liden (2013 they said that doing work of individuals in the
form of team from diverse sections it might be formal or informal. (Hafford-Letchfield, 2013).
Tuckman’s Teamwork
Theory of Organizational Behavior:
The
theory of Tuck an which has been based on teamwork has best been explained through
a graph which it has been presented that association among group affairs and emphasized
tasks.
The
4 stages of Tuckman’s teamwork theory:
Forming
of
Organizational Behavior:
It
has been taken as the initial stage in the formation of a team where the
members are not clear together. Everyone is trying to find their place with in
the group, sizing each other.
Storming
of
Organizational Behavior:
In
this stage individuals are knowing looking at each other as a part of team. But
in this stage there were some challenges has also been presented a to be a leader
there were some things has been presented like what is happening and how it would
be done. A bit of conflict and confrontation typify this level. Tis can also
result in loss of their motivation and performance and they can loss focus on
their task too (Gagne, M., Sharma, P. and De
Massis, A., 2014).
Norming
of
Organizational Behavior:
In
this stage team members start to put efforts in coming together, work on their
development, develop their ground rules, clarify them to other and make it
clear that who will do what. In this way, they know their place with in the
group as a team. This phase is termed as developing as sense of togetherness.
Performing
of
Organizational Behavior:
This
is the final stage in developing a team where they increase focus on task as
well as on team relationships. Performance is the result of members who are
working together.
This
theory helps in understanding that how the team can grow and evolve. This
theory is helping us to know how to encounter different challenges at different
level of the development of the business or the organization. One of the limitations
of this theory is that it makes team building seen as the linear and
sequential. But some teams can loop around while developing (Francescato,
D. and Aber, M., 2015).
Like
not all teams can grow smoothly through this theory implementation but
sometimes they can fall among storming and norming until and unless they can
begin to roll or they are scattered. Avoiding restrictions. All of the above-mentioned
models would be helpful in better to understand and manage the consequences in
the excellent way.
Leadership of
Organizational Behavior:
In
this it has bene stated that an individual who can be followed by persons has
been known as leader and it has been happen due to their behavior and personality
which has been affected the attitude of their tea members motivate them to obey
him not fearly force them to follow him. The organization should have to
develop a culture where everyone can contribute toward the similar purpose. As
well as in this leadership style plays one of the most significant roles in the
time of alteration. Motivation in a company has been taken as a procedure in
which the attitude has been effected by manager and with the authority to
provide the person with their basic requirements and goals (Coccia, M.,
2014).
Autocratic
leadership – in this kind of the leadership, manger decide the
role of the employee without their opinion or concern. Manager design a
particular framework along which everyone will work. This kind of leadership is
common from many years in industrial revolution ear where employee is thought
to be a labor force not a human resource.
Democratic
leadership – the opinion and suggestion of every employee is
taken, as they name is describing but the final decision is always by the side
of management. This provide the positive influence in the process of motivating
the employee when their opinion has some value.
Laissez-faire
leadership – employee is provided with all freedom to have their
own goals, resolving any issue and making any decision. Manager just observe
their working (Klotz, A.C. and Neubaum, D.O.,
2016).
Management of
conflict of Organizational Behavior:
Types:
On
the basis on involvement – conflicts can be intra
organizational like the conflict with in the organization or interpersonal
between two or more individual
On
the basis of scope – the substantive conflict has relation
with the job while on the other hand affective conflict is all through the
emotions
On
the basis of results – it can be constructive, which support
the goals of the group, destructive conflicts prevent the group from achieving
the goal.
On
the basis of sharing by groups – disruptive conflicts
are those where one side end up winning and other losing, integrative conflicts
member utilizes it as chance to incorporate the needs and concerns to make best
outcome possible
On
the basis of strategy – competitive, is all about desire to
win the fight where original issue is not even known. Cooperative, where
everyone sinks and swim together where the end result is win-win solution
On
the basis of rights and interests – when rights are denied
it led to the conflict such conflicts can settle by legal decision. On the other
hand, conflicts of interest are when person or group demand certain privilege
where there is no law for it. Such dispute gets settle through negotiation or
overall bargaining (Klotz, A.C. and Neubaum, D.O.,
2016).
Conflict
resolution behavior:
1. Walking
away and ignoring the conflict and doing nothing
2. Competition
to win the fight
3. Accommodating
the other person
4. Compromising
during conflict
5. Collaboration
in order to find the solution
Conclusion of
Organizational Behavior:
This
article put light on many organizational behaviors of the company like
motivating, leadership, teamwork, and management of the conflicts. These are
the behaviors that have their individual importance in success of any company.
It can be explained as the pillars in organizational behavior study. In order
to make the company long term sustainable, which is the main objective of CCED,
all these pillars should get well focused and developed.
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