One of the largest
mistakes made by FA was to let the subsidiary organisation, WNSL, manage the
project rather than letting independent project managers with experience manage
the project. It caused some significant problems later on. For instance, in
2006, it was announced by the management team that there would be a delay in
the completion of project. A number of board members lost confidence in the
management of WNSL for managing the construction company, Multiplex in an
effective manner and the company pulled pressure on the constructions
organisation for finishing the project on the predicted or expected date.
In general, it is
very important for the project manager to be competent. First of all, the
project manager must have effective execution skills. It means that the manager
should understand and know how to execute different processes and procedures
for the achievement of desired goals within a specific time-frame. In addition
to it, the manager must have effective decision making skills so that in
difficult situations, he can make just the right decisions for ensuring the
deliverables meet the needs of stakeholders. Similar to this ability, there are
many other competencies which must be possessed by the project manager so that
the project can be completed in an efficient manner. In the case of Wembley
Stadium, the project manager was not efficient or competent, and it resulted in
the failure of project (Evans, 2005).
In general, the
time is expected and calculated for a project to be finished or completed is
quite a serious element, as except the cost that increases due to delays, it is
also about the confidence that is developed by it within the community. This
project had to initiate in 2000 and it was predicted to finish in 2003.
However, the project manager was unable to handle disagreements and financial
issues over the stakeholders. Thus, the project experienced significantly
delays and it was initiated by the end of 2002. The second opening that was
seemingly announced on 2006, it was also delayed. Just as it had been expected
by people, the stadium was not properly ready and this time due to several
problems that were not identified by the manager. The project was completed in
2007, which is four years after the predetermined time of completion. If these
delays had not occurred then significant income would have been earned by the
project (Meredith, et al., 2017).
Another mistake
made by the project manager is concerned with the budget. Generally, budget
represents the estimated amount that will be required for the project to be
completed. It is possible to modify budgets during the project development, even
though it is strongly recommended and suggested to stick to the predetermined budget
for the project as they change will seemingly influence decisions that are
already made about the project. For major projects like this one, because of
high budget required, it was very important for the project manager to forecast
the budget in an accurate manner. In the Wembley project, the forecast of
project manager was far from being accurate. In fact, the forecast was wide off
the target. In 1998, the old stadium had been bought for 120 million pounds
whereas only a year after, the project management team determined that the cost
of construction will be approximately 332 million pounds. Thus, this budget was
fixed but when a decision had not been given from the government, it served to
increase the budget to 757 million pounds, which is almost the double the
primary determined amount. Once the government gave approval, there were not
sufficient funds (Wysocki, 2011).
In the domain of
project management, quality refers to the amount or degree towards which a
project manager or project team fulfils some specific requirements. In simple
words, quality management is a strategy or technique that is implemented for
assuring that an awareness about quality is incorporated into every phase of
project to completion from conception. Actually, for the Wembley project, there
are a number of indications which indicate insufficient and lack of quality in
project from the beginning to the very end and even till now. The first facts
of low quality had been shown when without knowing the actual cost of the
project, the team signed a contract with the construction organisation.
For ensuring
quality, it is important for the project management team to ensure that some
specific standards are set and these standards are met for the production of
satiable results. These standards or some predetermined requirements are always
met for making sure that the project is not only completed within the specific
budget and timeframe. However, in this case, it would not be wrong to say that
quality management was lacking. In fact, the project management team was not as
efficient as it should have been. Standards and predetermined requirements were
not set or met which did not enable the team to produce the desired outcomes (Moore, 2013).
Conclusion of Wembley Stadium and Project Management
Overall, it can be said that Wembley
Stadium project was a failure and the lack of a competent project management
and quality management contributed significantly to this failure. Both of these
aspects are considered very important when it comes to the successful
completion and delivery of a project. However, these aspects were not focused
upon in this project and this became the reason of failure of the project. For
instance, first of all, the project manager did not effectively determine and
forecast the project budget. Due to it, the predetermined budget seemed to
double and because of the lack of competency of project manager, there were
significant delays in the completion of project. It was determined that the
project would be completed in 2003. However, because the analysis and
forecasting were inefficient, the project was completed in 2007, four years
after the predetermined date. The lack of quality management further contributed
to the failure because no standards or predetermined requirements were met
which could improve the results.
References of Wembley Stadium and Project Management
Burke, R., 2013. Project
management: planning and control techniques. s.l.:New Jersey, USA.
Evans, M., 2005. Overdue and over budget, over and over
again. The Economist, Volume 7.
Kerzner, H., 2017. Project management: a systems
approach to planning, scheduling, and controlling. s.l.:John Wiley &
Sons.
Kerzner, H. & Saladis, F. P., 2011. Value-driven
project management. s.l.:John Wiley & Sons.
Meredith, J. R., Jr, S. J. M. & Shafer, S. M.,
2017. Project management: a managerial approach. s.l.:John Wiley &
Sons.
Moore, S., 2013. Project Failure-Wembley Stadium.
Wysocki, R. K., 2011. Effective project management:
traditional, agile, extreme. s.l.:John Wiley & Sons.