The aim of
this report is to represent the strategy of Madeira Group for international
expansion using strategic management tools. This report analyses the current
strategic position of Madeira Group and discuss its entry mode strategy to
Singapore. Madeira Group is selected as the company to evaluate and elaborate
on strategic management. Madeira Group is the leading company of USE which is
successfully working in more than 10 countries around the world. Some selected
locations of current business operations are beaches in the Middle East, Dubai,
Medina, Bahrain, Frankfurt, Kuwait, Au Habit, Bali, Shanghai, Oman, Nanjing,
Markka, and London. Most of these areas are from the Middle East and Europe. Continuous
growth, strong market position, and focus on expansion strategy are the key
factors that encouraged the researcher to select the Madeira Group for strategic
management analysis. The selected country for expansion is Singapore because of
several factors as economic stability, political stability, increasing trend of
hosteling, and increasing tourism ratio. Madeira Group will entry in the new market
with wholly-owned subsidiary entry mood as it will provide full control on the
execution of business operations in the market of Singapore.
Madeira Strategy Analysis
Company
strategy analysis includes internal and external analysis of the Madeira Group.
The internal analysis includes SWOT analysis, TRIO, and value chain analysis of
Madeira Group. While on the other hand, the external analysis includes SWOT
(O&T), PESTLE, and Porter five forces analysis.
Internal Analysis of Madeira
·
SWOT
Analysis (S&W) of Madeira
SWOT analysis (S&T) are
presenting the internal strengths and weaknesses of the Jumeirah Group (Fifield,
2012).
Strengths of Madeira
|
Weaknesses of Madeira
|
·
Strong customer equity and loyal customer are
key strengths.
·
Strong financial resources
·
High-quality services
|
· Madeira Group has limited services and
product lines
·
Does not pay enough attention to innovative
styles of marketing and advertisement.
|
According to the analysis, the company has strength because of
financial resources as it has the opportunity of external and internal
investments. Furthermore, the lack of interest taken in the marketing and advertisement
are weaknesses of the company that needs to have retreated with effective
strategies.
· TRIO Analysis of Madeira
|
Value
|
Rare
|
Inimitable
|
Organized
|
|
Financial Resources
|
Yes
|
No
|
No
|
Yes
|
Competitive Parity
|
Human Resources
|
Yes
|
Yes
|
Yes
|
Yes
|
Sustainable Competitive Advantage
|
Technological
Resources
|
Yes
|
Yes
|
No
|
Yes
|
Temporary Competitive Advantage
|
In accordance with the above-mentioned TRIO analysis table,
financial resources have competitive parity in the market. Somehow, human
resources are capable to deliver a competitive advantage to the Madeira Group
as employees working in each field are highly skilled and experienced.
Experience and skills of employees support Madeira Group to provide the best
services to the customers from cooking to the delivery of services (Catatonic,
Ferrari, Frederick, & Tube, 2011).
·
Value
Chain of Madeira
|
Infrastructure
·
Hierarchy of control for managerial
positions (CFO, GM, finance)
·
Planning for management
|
Human resources
Management
·
Recruitment of employees
·
Training session and
development sessions
·
Performance appraisal and
improvement systems
·
Employees remuneration
|
Research and
Development
·
Modern technology to increase
efficiency in services and production
·
Research in the target market
|
Procurement
·
Buying new assets
·
Purchasing raw material
|
Inbound Logistics
·
purchase of raw
material such as:
·
vegetables
·
meat
·
spices
·
sauce
·
oil
|
Production
·
preparing and
cooking food items
·
customization of food items
·
cooking organic food items
|
Outbound
Logistics
·
delivery of orders to
the tables
|
Marketing &
Sales
·
advertisement
·
Social media such
as a website.
|
Service
·
delivery
·
Rooms allotment
·
Cleanliness
|
|
|
|
|
|
|
External Analysis of Madeira
·
SWOT
Analysis (O&T) of Madeira
Opportunity
|
Threats
|
·
Increase in the demand
·
Global product
|
·
Competitors
·
Changing trends/fashion
·
Unstable economic condition
|
·
PESTLE of Madeira
P
|
Political condition is stable. Taxes, regulation and
government policies are favorable.
|
E
|
Inflation rate and the unemployment rate is low that
support customer buying power. Overall economic growth is positive (Chen,
Announce, & Maserati, 2014).
|
S
|
The population is growing in
the country which will increase customers. Tourism and hosteling trend is also
increasing.
|
T
|
Information Technology is
changing in society. Now people are using social media platforms for
socialization.
|
L
|
Employment laws, health, and
safety regulations, and discrimination laws are strict in the country that
need to be taken into consideration by Jumeirah Group.
|
E
|
Weather patterns and natural disaster
can influence business.
|
·
Porter’s
5 Forces of Madeira
Threats of New Entry
|
High
|
Cost of entry is not really
high. UAE people are enough economically strong to initiate a business in the
hotel industry.
|
Competitive Rivalry
|
High
|
Competitive rivalry for Madeira Group is high in the targeted market of UAE.
|
Supplier Power
|
Moderate
|
Suppliers seek the opportunity
to have a long term relationship with the organization. Therefore, while
bargaining they even sell on low prices for future benefits (Montrachet,
Scrammed-Klein, & Ententes, 2015).
|
Threats of Substitute
|
Moderate
|
Jumeirah Group chief is
specialized in making international and national dishes therefore, products
offered by them are somehow difficult to replace by a substitute.
|
Buyer Power
|
Low
|
Buyer power is low as they are
concerned with the comfort and quality of services rather cost only. The brand
image of the Jumeirah Group is also a supportive factor to reduce buyer
power.
|
Country Analysis of Madeira Group
Madeira Group is going to adopt a geographical expansion strategy after continuous
success in the UAE and Europe. According to the plan, Madeira Group will
execute its operations in the market of Singapore. In this section, Singapore
is selected for the country related analysis. Madeira Group is currently
working in different geographical locations where large population groups are
available to enjoy hoteling experience.
Now Madeira Group is seeking for the opportunity to execute operations in Singapore because
of the high hospitality trend in this country. Basically, there a number of
factors that makes Singapore the best choice for Jumeirah Group. Firstly, Singapore
is a famous country for hotels and restaurants. There are a number of big and
famous restaurants working to meet the demand of the market but still, there is
an opportunity for the new entrants as demand factor is really high.
Tourism is quite common in Singapore. Each year
millions of tourists visit Singapore. According to the report of 2018, total
tourists who visited Singapore were around 18.5 million. Moreover, statistical
reports also recorded an increase in tourism in Singapore by the percentage of
6.2% annually (Channelization, 2018). Increasing tourism
trend indicates the increasing demand for hotels and restaurants. Basically,
the key reason behind the increasing trend of tourism in Singapore is attractive
sights, attractive culture, and historical places. Even there are a number of hotels working in
Singapore but still, there is space for new entrants particularly who comes
with strong customer equity and positive market image. Madeira Group is famous
in the Middle East, Asia, and Europe. Tourists having experience of Jumeirah
Group services will definitely prefer to stay in the Madeira Group hotels and
restaurants.
However, other than tourism population of
Singapore is also increasing with the passage of time. The current population
of Singapore is more than 5869060 which equals to 0.08% of the overall world
population. Another supportive factor for the decision of business expansion is
Singapore is the economic condition of Singapore. Singapore is a highly
advanced country with stable economic growth. Therefore, while initiating
business operations in Singapore Madeira Group would not have to face many
challenges. Buying power of customers is enough good to afford to stay in
luxury hotels and enjoy quality meals. In short, all social, economic,
political, and environmental factors indicate that Singapore would be the best
choice for the Madeira Group.
Entry Mode Strategy of Madeira Group
There are
almost 6 appropriate entry modes being commonly in use in the world. These entry
modes are known as licensing, joint ventures, wholly-owned subsidiaries,
franchising, turnkey contracts, and exporting. All these entry modes have some
advantages and disadvantages that are must be required to be taken into
consideration while expanding business in the new market or new country. Jumeirah
Group is going to execute its operations in Singapore. Best entry mode is
required to be selected to avoid issues and future negative consequences (Montrachet, Scrammed-Klein, & Ententes, 2015).
·
Exporting:
Evaluative analysis suggests that exporting (entry mode) is particularly
related to the export of manufactured goods from the local market to the
selected new market. Somehow in the case of Madeira Group hotel related services
and products cannot be exported in Singapore. In fact, the company needs to
open a new branch or new hotel in the selected country. Therefore, we can
conclude that exporting entry strategy does not relate to the Madeira Group
geographical expansion.
·
Turnkey
contracts: Another entry strategy is turnkey projects in which
organizations agree to handle every detail of a project for a foreign client.
Turnkey contracts or projects are somehow limited to a short period of time.
While Madeira Group wants to have long term business operations in Singapore. Therefore,
turnkey projects cannot be selected as an appropriate and required entry
strategy for the Madeira Group.
·
Licensing:
The third available option is licensing. Licensing is about making an agreement
with the other entities to use intangible property in return of royalties. In
accordance with this entry mode, Madeira Group would be required to have a
licensing contract with the hotels working in Singapore for the execution of
operations in return of royalties (Cachepot & Abs, 2016). Evaluative
analysis indicates that licensing is not the most suitable strategy for Madeira
Group as it will not provide tight control over value chain activities.
Moreover, the transfer of financial capital is also difficult in different
countries. Considering the disadvantages of this entry mode it cannot be
selected as an entry strategy for Madeira Group.
·
Wholly-Owned
Subsidiaries: In wholly-owned subsidiaries company have two key options
that are Greenfield investments and acquisitions. Keeping in mind the
advantages and disadvantages of both options acquisition is selected for Madeira Group.
·
Joint
ventures: Joint ventures will also reduce political risk and shared costs.
Somehow, chances of conflicts and limited control are the key disadvantages
that encourage the decision to avoid joint venture for the Madeira Group. Now
the last and most suitable entry mood for Madeira Group in Singapore market is
wholly owned subsidiary. Furthermore, prohibit movement of profit between
different countries is also a limitation for the selection of this entry mood.
The joint venture is also an attractive strategy as it will benefit the Madeira
Group by providing local partner’s knowledge.
·
Franchising:
Franchising is an attractive option for Madeira Group as it will reduce
cost and risk. Somehow, at the same time, it would also reduce the quality
control which may cause to influence the brand image of Jumeirah Group.
Best Strategy for Madeira Group
Madeira Group is going to execute its operations in Singapore hence best entry mode is
required to be selected to avoid issues and future negative consequences. The
wholly-owned subsidiary is the best entry mood as it covers several advantages
and benefits for Madeira Group with limited disadvantages and limitations. The
wholly-owned subsidiary will reduce the risk factor associated with the loss of
technical competences to a competitor company in the market. Furthermore, it
will provide tight controls of operations to the Madeira Group. Thus
managerial staff of the Madeira Group would be able to execute operations in
accordance with the policies and corporate strategies of Jumeirah Group without
any external involvement.
Competitive Position and Sustainable Competitive Advantage of Madeira Group
The decision of expansion will
result in the improvement of current competitive position and help the organization
to achieve sustainable competitive advantage. Expanding market results in the
increase of targeted audience. In Singapore, the demand for hospitality and
hotel industry is quite high therefore there are chances of increase in sales
and revenue. Thus expansion is linked with the improvement of profitability and
financial growth of the Madeira Group. Somehow, at the same time, another
major supportive factor for this strategy is that it would help out the Madeira
Group to increase their market shares by capturing maximum geographical
locations. Expansion in Europe and Asian countries present that Madeira Group
is an international brand of hotels and restaurants which is not only limited
to the local market of UAE. Increase in market share and internalization of the
business will improve the overall brand image and help out the Jumeirah Group
to stand out of the local competitors. Of course, a local brand cannot compete
with the international brand because of the huge difference in brand image,
financial strength, and customer equity. In short, the geographical expansion
in Singapore will not only increase the financial profit but also result in a
supportive factor to earn a secure and strong position in the local competitive
market.
Conclusion on Strategic Management of Madeira Group
The whole
discussion concludes that Madeira Group is working well in UAE with the
current product line and services portfolio. Internal and external analysis
indicates that the company has a strong competitive position in the local
market of the UAE. Continuous success in the local market and increasing demand
for hotels in the international market is causing to have geographical
expansion decision for Jumeirah Group to Singapore.
References of Strategic Management of Madeira Group
Catatonic, G., Ferrari, S., Frederick, L., &
Tube, F. A. (2011). Project-Based Organizing and Strategic Management.
Emerald Group Publishing.
Channelization. (2018). Visitor arrivals to
Singapore rise 6.2% to hit a new high in 2018: ST. Retrieved from
www.channelnewsasia.com:
https://www.channelnewsasia.com/news/singapore/visitor-arrivals-to-Singapore-rise-6-2-to-hit-new-high-in-2018-
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Chen, B., Announce, I., & Maserati, G. (2014).
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