How can understanding gestures and body language be helpful in sales on other areas of your life?

Nonverbal communication is the one that has been referred to the body language and it is very important in getting to know that does one wants in life, especially in the selling purpose. This is due to a reason that people are highly visual and they are being affected mostly by the predominated messages which one conveys and further on this is mostly being communicated through the way one holds up and then use their body. Message that is being conveyed in the conversation of the sales is 55% of the nonverbal communication, 38% by the tone of voice and only 7% by the words that are being used actually to tell others about something. So one can see clearly that how important body language is helpful for the sales purpose. There are different kind of the nonverbal techniques for communication which are, Eye contact, Facial Expressions, Arms and legs movement as well. (Puckett, 2020)

2. Why is it important for a salesperson to anticipate a buyer's concerns and objections? Is one type of resistance (e.g, need and price) more difficult to handle than another (e.g., source, product, time)? What are the steps for overcoming an objection? Of the different ways to gain a commitment (close the sale), which seems the most natural to you personally?

Through anticipating the concern of buyer along with the objections as well, salesperson is the one that is most likely to be “derailed” when he or she hears them out. The process for anticipating the concerns of buyers along with the objections may easily help out the salesperson to learn deeper about his or her offers related to the market along with the customers as well. This is the reason it is important for the salesperson to anticipate the buyers concerns and objections as well. Yes, some types of the sales resistance are way more difficult to handle as compared to the other ones. Loyalty to the current supplier is way more tough and difficult to handle as compared to the price of objection. Usually there are four different steps to overcome an objection which are:

1.      Listen carefully to the objection.

2.      Understand the objection carefully.

3.      Respond properly.

4.      Confirm that you have successfully satisfied the objection.

3. Using the Game Sheets above, Route your map that you would take with your sales manager and the alternative day. What is the amount of sales that you could gain while your sales manager is with you on day 1. You do not have to stop for lunch on day 2, but you must see all your customers between the two days. You do not have to be back at the start at the end of the day, you can drive home after 5 pm. You can only travel on the lines, so to travel between D & R, you must go around through O, following the lines.

Favorite restaurant is on point R that is given in the route of different areas now to look for the best route, starting point is just left to the A and it has also shown in the square. To reach the point R in minimum time can be from different areas, it depends on the intention of the driver that how fast he or she wants to reach to the point R and what would be the other activities while completing this journey. But here talking about it in terms of overall, according to me the best route definitely would be starting point then P point moving further towards O point and last one is the final destination. This is the smallest route.