We will accept undamaged, unaltered, unwashed, and unworn merchandise. Only UK customers have this accessibility. We will not accept returns for underwear, swimwear, caps and hats, accessories, and jewellery.

It is not possible for international customers to make returns because custom charges in Britain are quite high. It is important to note that in your package, a return form will be offered and return address will be detailed. You must make sure to print your email address and name clearly so that it is easy to contact you.

Using the given store credit, you can make a purchase and order any type of product or item you desire.

Return Policy of How to Return Products

It is critical for you to return every eligible item within 14 days of purchasing the product. If this deadline has been passed and then returns are made then they will not be accepted. They will be returned to the customer instead and it is also important to note that the customer will be responsible for every return-shipping cost. Though, we suggest that you use a track and trace shipping method because we will not be accountable for items that are lost in transit when they are being provided to us.

When you are returning the item, it should include the original order. It is essential for returning the product or else the item will not be returned. In addition to it, items should be unwashed and unworn so that they do not give off any smell. The returned items should not have any type of marking and stain. Items can only be returned if they have the original packaging, hashtags, and tags attached to them. Every return will be processed within fourteen business days once your item has been received.

Sale Items of How to Return Products

You should note that we do not accept sale items if you return them. Every type of sale item will be refused if you deliver them and they will be returned to the sender.

Credit of How to Return Products

When it comes to credit, it is important to note that store credit will be offered to you in the form of a special code that it is delivered to the email address that you have provided at the time of original or previous order. It is possible to use store credit only at our website or platform and it cannot be transferred to another account or person. You can make the use of store credit just like cash. It might not be purchased and it is only offered when previous bought items have been provided or returned back and you have the code. You can think of it as a refund method.

If there is a purchase amount that seems to exceed the store credit, it will need additional payment for purchasing the item. There is no expiration date on store credit and it is offered in the form of GBP or Great British Pounds.