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Report on the HSBS Bank Oman

Category: International Banking Paper Type: Report Writing Reference: APA Words: 3000

Executive Summary of HSBS Bank Oman:

This report is about the HSBC banking that how it deals with the customers. There are different services that are being given by this banking system and how different theories relate with the different strategies or innovations of the banking as well. Each and every bank has their own strategies through which it deals with their customers and HSBC banking is among the banks with which customers are highly satisfied. This report consists of the introduction part that covers all the relevant information about the HSBC banking that how it is dealing with the customers and on which level. Next part is the main body of this report that will discuss the different strategies and innovations which this bank is applying inside the system and along with this there also lies different kind of the theories which are linked with all of them. Last part that is most important one is the recommendations part that would be given at the end after analyzing the status of the whole bank and what are the differences that lies according to the theories.

 


Table of Content

Executive Summary:                                                                                                                        2

Introduction:                                                                                                                                     4

Main Body:                                                                                                                                       4

Innovation in the HSBC Banking:                                                                                                   4

Expectancy theory:                                                                                                                           5

Reactance Theory:                                                                                                                            6

Theories implementation                                                                                                                  7

Conclusion                                                                                                                                      10

References                                                                                                                                      12

 

Introduction of HSBS Bank Oman:

HSBC comes in the list of financial services organizations and one of the world’s largest banking sector. This banking system was founded back in year 1948 in Oman and it was founded by the Oman and Shanghai Banking Corporation and therefore it is being termed as the HSBC banking on the one with which it was being founded. Origin of this banking system or organization lie in the Oman and the Shanghai where all the branches got opened back in 1970 this banking services was the one who issued Omani currency in its banking system. There system was very advance from the starting of their functioning as they were the one to introduce ATMs, international cash withdrawal system and online banking system as well. They also introduced unique “Hexagon” product that introduces commercial electronic banking system (Csbcorrespondent.com, 2020).

Main Body of HSBS Bank Oman:
Innovation in the HSBC Banking of HSBS Bank Oman:

Banking industry is one of the sectors where innovation is the part that plays one major and vital role. Development of the Technology in the banking sector dates back a longer time and by the time it has definitely changed out the way how bank is operating. One of the recent example for the electric banking seems to be much representative here or it can be said that it fits here easily. These days all of the latest technologies are the ones that effect the business models of the different banks, threatening out the profits for all of these traditional institutions (Banking, 2015)

Second attribute here is the innovation of different characters that is the particular classification of the different innovations in the banking sector. However, in some of the recent years, this HSBC bank is the one that has implemented all the new technologies to the extent where the burden of the banking business is the one that has significantly shifted to all of the digital channels. Electronic banking is the part that can be one of the good o best example here as it can perceive out the different products, processes, different innovations and last part is the organizational innovations of this HSBC banking. This all force them to be get associated with the digital transformation (temenos.com, 2019).

Expectancy theory of HSBS Bank Oman:

This part shows the role of expectancy theory and how this theory plays a role in the motivation of different employees in the increased or higher rate of the performance. It also helps to determine that whether the theory of expectancy accounts largely for the different employees that work in the HSBC banking. Expectancy theory is considered to be one of the best theories that help out in motivating the different employees and it completely fits to the employees that all are working in an organization. This theory states that employers along with the managers they all should seek to know and understand that what the employees do expect to get a benefit from the job situation.

Then compensate all of the in an adequate form as they adopt out the behavioral approach while managing out the employees as it would easily help all of them to understand the employees how they work in an organization, what are their needs and how they have to be treated according to the given condition or the circumstance. This would help them in the understanding of behavioral traits as well along with the patterns too. Different things are mentioned here which marks that how they get to relate within the working groups, what does they want while working in an organization? And what are some of the values and expectation of the organization from these employees. Each and everything is being related here in this theory and it helps out in letting all the employees to get motivated enough (Paavola, 2004).

Reactance Theory of HSBS Bank Oman:

On the basis of this Reactance Theory, the workers of an organization here feel that all of his freedom to choose out the action is being restricted and they are more likely to choose out all of the particular behavior. In the working place, if all the employees can’t perform out the behavior without risking their job in any sense, then these employees may start doing something else that is way similar to the restricted action. These employees might start performing the reactive behaviors like taking on all of the extra-long breaks or even start missing out the working days. Banking model explain that in what direction the bank is going to perform its functions and adopt what methods. Different banks are going to use different type of models according to its functions and operations.

Banking Model of HSBS Bank Oman:

All the model of banks has their strengths and challenges that make the banks more successful. Banks have to determine its weak areas and strong areas and then select the model of bank according to these requirements, which suits in environment and core competencies. With effective model, the banks can follow strong tactical decisions and develop strong strategies. So different banks are use different kind of model in the following five models but they have to understand their strengths and weakness and then follow the model that can handle their matters in effective manner and also help to explain operations and functions of banks in such a way to generate more profit (Imran, 2010).


These models also help to make the banking machine more focused and help to implement better strategic direction and show that how much risk is going to involve in the transactions. Therefore, model of the banks helps to identify the right direction of the banks and support their functions in right way to generate better results and provide more benefit to banks and customers as well.

Creative Leadership of HSBS Bank Oman

Leadership in today's world is very important in an HSBC. Many people define leadership in their way. But in my view, leadership skills are those skills possess by an individual who will guide his team to complete the task in a standard way.  Leaders can be the difference-maker for the team. In an HSBC, leader is a leader of the HSBC who delegates the authority and task to the subordinates and makes sure the HSBC al functions are running without any obstacle. Different skills are required by a leader to operate. The skills might me technical and nontechnical. In an HSBC, leader is a leader of the HSBC who delegates the authority and task to the subordinates and makes sure the HSBC al functions are running without any obstacle. Different skills are required by a leader to operate. The skills might me technical and nontechnical (Moore, 2015).

1.      Nontechnical Skills of HSBS Bank Oman

            These techniques are generally being developed with experience and with some learning. They are generally self-learned and self-directed. The nontechnical skills that I believe a LEADER will possess are described as below: 

Ø  Confidence, Honesty and Integrity of HSBS Bank Oman

In my view, a good leader should be honest and should be able to work in a team which makes him/her succeed in the market along with the HSBC. It is also equally essential that leader should be confident enough to make a decision and trust his decision for success.

Ø  Decision-Making Capabilities of HSBS Bank Oman

The decision is made every day in the HSBC by the leader. Some are routine decision whereas some are a very crucial decision that will determine the success of the HSBC. He should possess the ability to take that crucial decision. More research and in-depth knowledge are required to take such a decision.

Ø  Delegation and Empowerment of HSBS Bank Oman

No leader will perform every task of the HSBC. He performs the key responsibilities of the HSBC and delegates the rest of them to the employee. This is important in an HSBC. Rather than micromanage, if a leader delegates the responsibilities and judges the employee on the work performed will help to increase the trust of the employee (Malawski, 2011).

2.      Technical Skills of HSBS Bank Oman

These skills are related to the functional area of the leaders. They are the company process of how the HSBC is operating or maybe problem-solving techniques as per the company guidelines. A piece of specialized knowledge is required to perform these skills. The technical skills that I believe a leader must have been described below:

Ø  Computer and Digital Literacy of HSBS Bank Oman

This is the world of Computes and a good leader must know basic computer and digital media. Everything is done on a computer nowadays. So, a good leader must know how to use the search engine, email, internet and a general understanding of web design? They should also have to have the general idea of the software that the company is using.

Ø  Technical Writing and Communication of HSBS Bank Oman

Leader is the person who communities to the customer and employee about the goals, responsibilities of the HSBC. So, it is important to use good writing and must able to communities with proper language and tone. I put communication in technical skills because communicating with different personal and HSBC requires a bit of expertise and ability that a leader will acquire by more exposed to the world

Ø  Data Management and Analytics of HSBS Bank Oman

This is the most important for today's leader. A leader must collect data and manipulates the data for the key decision-making process. If a leader doesn't have those pieces of knowledge, then decision taken without manipulating the data might not be successful for the HSBC (Roengpitya, 2014).

Creative Human resource management

            To improve organizational performance and individual’s disciplines having an integrated methodology that improves the quality of working staff’s methods and in terms of making it more innovative and ideal. The main thing in maintaining Creative Human Resources Management is that it helps to maintain the better performances of the employees in the organization for making the organization more developed and more successful. This not only helps in making the workings of the employees more improved but it also helps in idealizing the aspects very much secured and very much enhanced as well. The more they work on this aspect the better they will be able to deal with all the circumstances more properly and more accurately as well. There are some times happen that the different scenarios that not only deal with the best aspects but also with the other aspects too may affect Creative Human Resources Management.

To improve hierarchical execution and people disciplines having incorporated procedure that improves the nature of working staff's strategies and as far as making it progressively creative and increasingly perfect. The primary concern in keeping up an HR investigation is that it keeps up the better exhibitions of the workers in the association for making the association progressively created an increasingly fruitful. These not just aides in making the operations of the workers progressively improved yet it additionally helps in romanticizing the angles particularly verified and especially upgraded also. The more they chip away at this viewpoint the better they will have the option to bargain every one of the conditions all the more appropriately and all the more precisely also (Hsbc.com, 2019).

There are a few times happen that Creative Human Resources Management may get influenced by the various situations that manage the best perspectives as well as with different viewpoints as well. To improve hierarchical execution and people disciplines having an incorporated philosophy that improves the nature of working staff's techniques and regarding making it progressively imaginative and perfect. The primary concern in keeping up HR examination is that it keeps up the better exhibitions of the workers in the association for making the association progressively created and increasingly fruitful.  The investment model utilizes by the community banks to put some investment in the asset class or leverage investment and sold out through pooled sale or securitizations. Banks utilize this model by using the similar asset classes or by using the auto, home equity, utility receivables, insurance premium financing, and leasing. This model is helpful in falling rate or stable environment due to asset and advantage. By adopting this method, banks also earn the standard deviation earning for the period of two to three years to generate more worth of the banks and provide more leverage services to the customers. Leverage model used by many different banks that generate profit through capital advantage, deposit and operating advantage (Tarashev, 2015).

Conclusion of HSBS Bank Oman

These not just aides in making the activities of the workers increasingly improved yet it additionally helps in glorifying the angles especially verified and particularly upgrade. The more they take a shot at this angle the better they will have the option to manage every one of the conditions all the more appropriately and all the more precisely also. There are a few times happen that the various situations that manage the best viewpoints as well as with different perspectives also may influence Creative Human Resources Management. To improve various leveled execution and individual’s disciplines having joined method that improves the idea of working staff's techniques and to the extent making it logically innovative and progressively flawless. The essential worry in keeping up a HR examination is that it keeps up the better presentations of the laborers in the relationship for making the affiliation dynamically made an undeniably productive.

These not only associates in making the activities of the laborers logically improved at this point it furthermore helps in romanticizing the edges especially confirmed and particularly redesigned moreover. These not only associates in making the activities of the laborers logically improved at this point it furthermore helps in romanticizing the edges especially confirmed and particularly redesigned moreover. The more they wear down this perspective the better they will have the alternative to deal all of the conditions even more suitably and even more decisively too. There are a couple of times happen that Creative Human Resources Management may get affected by the different circumstances that deal with the best points of view just as with various perspectives also. The academic articles all together have accumulated the data in this exploration and the examination that has been assemble is very well bona fide and exact. Every one of these assets are especially bona fide and are precise. The inquires about of incredible individuals additionally help in making the errands well oversee and all around kept up.

References of HSBS Bank Oman

Banking, B. i. (2015). Predicting overall Staffs’ Creativity and Innovative Work. 12-36.

Csbcorrespondent.com. (2020). The Five Business Models of Banking. Retrieved from https://csbcorrespondent.com/blog/five-business-models-banking

Hsbc.com. (2019). About HSBC. Retrieved from https://www.about.hsbc.co.om/

Imran, R. (2010). Organizational climate as a predictor of innovative work behavior. 4(10), 3337 - 3343.

Malawski, A. (2011). The Role of Banks in the Schumpeterian Innovative Evolution: An Axiomatic Set-up. 31-58.

Moore, M. H. (2015). Break-Through Innovations and Continuous Improvement: Two Different Models of Innovative Processes in the Public Sector. 25(1), 43-50.

Paavola, S. (2004). Models of Innovative Knowledge Communities and Three Metaphors of Learning. 74(4), 557-576.

Roengpitya, R. (2014). Bank Business Models. 1-11.

Tarashev, N. (2015). Bank business models. 11-33.

temenos.com. (2019, July 11). 4 Banking Business Models for the Digital Age. Retrieved from https://www.temenos.com/news/2019/07/11/4-banking-business-models-for-the-digital-age/

 

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