Risk analysis of Garden place restaurant in Port Melbourne

Risks

Stakeholder overview

Rating

Nature of the risk

Elimination

Minimization

Risk transfer

How?

low weed risk taxa

all 

L

The risk associated with the botanic gardens

M

From the weed management perspective, the maximum accuracy can be considered for the selection of species. The long-term analysis of the cost in the primary industry can be used to resolve the issues.

Failure in the customer satisfaction

Everyone

L

Financial circumstances

M

It is highly important to pay attention to the customers and to provided them with the quality product. The customer services are important ot be improved. It is important to launch some promotional offers and packages that keep the customer connected with the services. The focus of the studies must be on the regular and loyal customers.  

Lack of trained staff members

Everyone

L

Training and management department 

M

 The botanic gardens must be under the progress with efficient staff members. the lack of staff members at higher levels reduces the issues.it is responsibility of the training and management department to keep the staff members trained according to the requirements. The staff members must be singed for the responsibilities of conversion. The assessment is highly important to job responsibilities.    

Quality issues

Everyone

L

Quality assurance department

M

It is highly important to improve the communication system between the customers, staff members and floor staff. The training and management department is responsible for the training of employees and training new staff members to work efficiently.

Lack of technology and improved communication system

Management

P

Human resource management

M

The information sharing system of the company is required to be improved. The current situation is critical because communication should be facilitated to keep the staff connected and updated with the latest information. The lack of assurance also causes issues in the management. It is important to increase the communication system. 

Staff encouragement levels 

Everyone

P

 Physical finance

M

It is highly important to keep the workers and staff members motivated. The motivational programs, incentive policies, and training sessions are required to be improved. In case of best performance it is highly important to find the best sales and then employee of the month must be selected to keep others motivated. Selection of employee of the month also keep up to dated and continuous towards the goals.

Fear of losing the customers

Everyone

L

Financial and human resource management 

M

It is highly important to pay full attention towards the customer satisfaction, the higher customer satisfaction lead to more trust of customers with the provided services. In the current situation the company and management is supposed to pay full attention to the customer services and promotional offers. The management and human resource department is responsible to keep the customer satisfied particularly the regular customers must be kept focused.

Hazards 

Activity

Measures to control the risk

Responsibility

low weed risk taxa

The production levels of the weed is lower that is not able to satisfy the needs of customers and service providers.

Identify new pest control system to keep the product healthy.

The agriculture department is responsible for the production levels of the weed and how they manage the growth of the plants. 

Failure in the customer satisfaction

The low-quality services and week bonding between the workers. The level of collaboration in the workers and the management staff is lower therefore it causes issues in the production while it can be improved.  

Improve the strategies and keep the customers updated with the new policies and strategies. the development programs are supposed to be improved that consider all the requirements of customers. 

The quality assurance department is responsible for the quality of services provided to the customers. the communication system is required to be improved and updated with the level of satisfaction.

Lack of trained staff members

Some of the staff members are hired new, therefore the level of communication and appreciation is highly important for the service.

The management department must provide extra personal protective equipment’s. The staff members must be provided with the protective equipment such as safety data sheets, extra training, work measurement and monitoring can be used to improve the business.   

Staff members and management

Quality issues

The quality issues are mainly due to two reasons, lack of training and lack of communication between the floor staff member, managing department and customers is directly associated with the quality issues. The state of art technology is not used in the departments. The lack of useful information and knowledge could lead to higher issues.

Different systems can be suggested on the basis of new technology. The use of new technology in the department also keep the workers connected with each other. it is important to ensure the policies and communication between the staff members    

Managed

Lack of technology and improved communication system

Staff encouragement levels 

Fear of losing the customers