Healthcare Essay

Customer database management is quite crucial in the present age. Companies are maintaining personal records of their customers to utilize this kind of information in the product development and service improvement processes. Customer details and frequency of purchases enable the company to forecast future demand. While other than this, some organizations are storing customer data for other purposes such as for the security and benefit of customers. For instance, in healthcare centers and hospitals medical staff store healthcare records and treatment details of the patients stored in their records that benefit a patient to get better treatment for the next time as whenever that patient visits a hospital doctors quickly understands his/her medical history and suggest a better treatment for his/her problem.

 Somehow, keeping personal data of customers stored in the databases is not fully safe. To avoid issues database managers sometimes follow up redaction policy for electronic health records. Name can direct us as to our required customer data details but some organizations redact name and address of customers because of security reasons. In some healthcare centers, the customer (patient) details are stored with the use of the fake name. Healthcare records management redact name, address, social security number, and date of birth of the customers because of the security issues. However, reeducation of such important information can cause ambiguity and confusion sometimes. At the same time searching data records with the name can lead to a list of customers or patients with the same name (Sutter, 2016).

According to the Oracle learning library video, speaker searched for the records of a person by using his name and he found more than one matches. More than one matches put him in the state of confusion as he was not sure which his required one was. If we take this situation in the real databases of healthcare centers we can say that searching customer data records by names are not simple unless the name is unique. Furthermore, the healthcare systems address is not an essential detail for medical support (Library, 2014). The address is unnecessary information which should be redacted from the databases.  In the presence of various issues related to finding patient or customer medical records through the use of fingerprint is quite easy and reliable. Redaction is not necessary to anonymize an electronic health record. Redaction just makes it possible for the database management to easily get understanding about the required details and information of a customer which relates to the healthcare system or medical records. 

Furthermore, redaction also provides security to the personal data of customers. Fingerprints based data stored in the healthcare databases will enable the database management to easily provide an actual result from all stored data as fingerprints of all human being are different from each other. Thus storing medical records with finders is a quite easy and reliable way to get information about user or customer. Excluding the ease of access and accuracy, another benefit of fingerprint-based data is that because of this security issues will decrease as hackers would not be able to use this data by identifying the customer (Emam, 2011).